| Suresh,
Whether this is the correct conference for your question, I don't
know but you should certainly be reaching all the people in Digital
who ought to know something about insurance.
I will kick off with an answer that would be valid in the UK. It's
up to my colleagues on your side of the pond to put a US perspective
on it (will this prod them into action, he asks !).
First of all you don't say whether you are claiming from your own
insurer or from the third party. However, since this is a hit-and-run,
I will assume you are claiming under your own damage policy.
For the first point I would say your assessor is being unnecessarily
bloody-minded. There is no reason in the world for him to conceal
relevant information from you about your own car in respect of a
claim under your own policy. Far from paying for a second opinion
you should grab your local friendly insurance agent around the neck
and threaten to strangle him if you don't get better service. If
in fact this is a third party claim, the situation is slightly
different as you have to justify everything ti his insurance company
and my advice here is go and see a good claims attorney.
In any event you must always do everything possible to minimise
your losses and that means not being profligate with arranging
alternative transport. Always think what is reasonable under the
circumstances and how would you view someone else's claim if you
were the judge in a law court.
As for your last question, I don't believe a month or any other
arbitrary length of time is particularly significant. If you need
wheels then you must go out and lease another car. If this is covered
under your policy, all well and good. If not then your only recourse
once again is to sue the third party (if possible). Wheteher you
can bring pressure on your own insurer ( if in fact you believe
them to be dilatory) is once again a legal issue and you need a
good attorney.
Hope this helps. Any comments from other experts ?
Michael.
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