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Conference 49.910::kav30

Title:VAX on VMEbus: KAV30
Notice:Could have been as fast as 68K but its a VAX!
Moderator:CSSVMS::KAV30_SUPP
Created:Thu Apr 18 1991
Last Modified:Fri Aug 02 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:159
Total number of notes:645

110.0. "KAV30 exchange pricing" by ZYDECO::BODA (Realtime Products Support) Wed Dec 15 1993 17:56

Hello,

Not sure who the best person to contact on this is, but this is a good place
to start.

A field rep gave us a call.  A customer of his wanted to exchange their current
KAV30 for an updated KAV30.  So the field rep looked up the logistics part
number.  He saw the following prices:

	part number 30-35539-04  (16 Mbyte option with SCSI)
	onsite exchange:  $12142
	service center exchange: $675

He then looked up to find the STD price (our cost?)  $2797

This field rep wants to do what's right for both Digital and the customer.
Something obviously is wrong in this pricing though if the customer can simply
drive the board down to the service center and get a $11467.00 discount.  Plus
Digital loses money on the deal since its cost is $2797.

Any thoughts or suggestions where one can obtain a definitive answer on this?

Thanks,

Alan
T.RTitleUserPersonal
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110.1GOBANG::LEMMERThu Dec 16 1993 11:359
Hi Alan,

	we have now influence on the pricing in the States (either service or
	new modules..). I suggest you contact Al Gotz at MVDS00::GOETZ, he
	is loacted in MKO and is the 'link' between engineering and service
	for the upcoming SBC's, he might be able to help you with your problem
	(or at least point you to the right person...)

	Thomas
110.2Thanks Thomas. Contacting Al now.ZYDECO::BODARealtime Products SupportThu Dec 16 1993 16:080