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Conference virke::mrmemo

Title:VAX MAILGATE for MEMO
Moderator:STKHLM::OLSSON
Created:Sat Feb 25 1989
Last Modified:Tue May 14 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:216
Total number of notes:933

198.0. "call to SNALU0$TRANSMIT[_W] fails !" by 54625::DBC030::Verbraeken (Luctor et Emergo) Fri May 06 1994 15:36

MRmemo fails occassionally with following error

mrmemo being the only defined accessname in SNA

Mrmemo1.log
-----------

$run/nodebug sys$system:mrmsrv
% opening new account file .....
%SNALU0-E-XMTFAIL, call to SNALU0$TRANSMIT[_W] failed
-SNA-E-MUTOSENDCHK, MU generated a send check, sense code %X'200A'
Time: 1994-05-04 16:59:20 message from server MRMEMO1;
%SNALU0-E-XMTFAIL, call to SNALU0$TRANSMIT[_W] failed

%MRMEMO-W-TRACE, traceback forced from the Server Handler
-MRMEMO-I-FSM, sending to MEMO after MEMO  message created in Server
-MRMEMO-I-RING, ring: '3A 3A 36 18 2A 29 27 1A 19 18' substates: 00000570
%TRACE-W-TRACEBACK, symbolic stack dumps follows

etc ...

Can anyone comment on this ?

T.RTitleUserPersonal
Name
DateLines
198.1Maybe memory leak or timing problem?STKHLM::OLSSONAnders Olsson, DC SwedenFri May 13 1994 19:5423
.0> MRmemo fails occassionally with following error
    .
    .
    .
.0> %SNALU0-E-XMTFAIL, call to SNALU0$TRANSMIT[_W] failed
.0> -SNA-E-MUTOSENDCHK, MU generated a send check, sense code %X'200A'

    I have seen that error a few (very few) times during testing but never
    found any reason. I couldn't reproduce it.

    What is "fails occassionally"? Once a day, week, month?

    Does it ever happen when MRMEMO has just been running a short time (a
    few hours or maybe a day)? If it only happens when MRMEMO has been up
    longer than that, it could be a memory leak. Oherwise, it might be some
    timing problem that seldom shows itself. In that case, an SNA trace is
    probably necessary to be able to diagnose the problem.

    What's the hardware & software involved? VAX model, MR version, SNALU0
    version, SNA/Gateway type?

    Anders
198.2Some more info54625::DBC209::VerbraekenLuctor et EmergoTue May 17 1994 16:1421
Anders,


Occassionally is here sometimes 5 times a day, then 2 or 3 days nothing,
then only once,next day 3 times, etc ... really irregular.

It happens after MRMEMO has been up several days, its not related to
the start of mrmemo.

The hardware is a 3100 running VMS 5.4-3
			MR 3.2 

SNALU0 version and SNA/gateway type will be posted later.

The SNA trace you mentioned, is that the one from the DECnet gateway ?


regards,

Luc Verbraeken

198.3Does the server crash or stop?STKHLM::OLSSONAnders Olsson, DC SwedenFri May 20 1994 20:2916
.2> Occassionally is here sometimes 5 times a day, then 2 or 3 days nothing,
.2> then only once,next day 3 times, etc ... really irregular.
.2> 
.2> It happens after MRMEMO has been up several days, its not related to
.2> the start of mrmemo.

    Does this mean that the error message is "harmless"? I.e. do you have
    to restart MRMEMO to get the traffic going again or is the "only" problem
    that you feel uncomfortable with the messages in the log file?

.2> The SNA trace you mentioned, is that the one from the DECnet gateway ?

    Yes, more specifically - a session level trace.

    Anders
198.4some more info from customer54625::DBC209::VerbraekenLuctor et EmergoWed May 25 1994 14:3317
<    Does this mean that the error message is "harmless"? I.e. do you have
<    to restart MRMEMO to get the traffic going again or is the "only" problem
<    that you feel uncomfortable with the messages in the log file?

It is more the uncomfortable situation the customer is in.
But he wants to understand why this happens.

Further info received is:

� DECnet/SNA gateway v1.5 BL022
� RSX-11S nonrouting IV



regards,
Luc 

198.5Ancient gateway?STKHLM::OLSSONAnders Olsson, DC SwedenFri Jun 10 1994 21:2417
.4> It is more the uncomfortable situation the customer is in.
.4> But he wants to understand why this happens.
.4>
.4> Further info received is:
.4> 
.4> � DECnet/SNA gateway v1.5 BL022
.4> � RSX-11S nonrouting IV

    I'm afraid I'm not familiar with that kind of gateway. Is this by any
    chance an old DECSA? In that case, I guess the customer is already in an
    uncomfortable situation due the unsupported status of the DECSA.

    If I'm wrong and this is a supported gateway, maybe there is a DECnet
    problem. Have you checked the DECnet counters on the systems involved?

    Anders