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Conference virke::mrmemo

Title:VAX MAILGATE for MEMO
Moderator:STKHLM::OLSSON
Created:Sat Feb 25 1989
Last Modified:Tue May 14 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:216
Total number of notes:933

145.0. "MR/MEMO Futures" by SUOSW2::HARDT (Daniel Hardt,EIS/Germany,765-5286) Tue Aug 25 1992 15:36

    My customer was informed by Verimation here in Germany that DIGITAL is
    planning to freeze the MR/MEMO product. They're very nervous about that
    because they've got hundreds of A1 users talkin to MEMO users. Is
    someone able to clarify the situation ?
    
    Rgds.
T.RTitleUserPersonal
Name
DateLines
145.1I couldn't believe thisPEARS::SONNTAGMichael Sonntag, TSSC-OIS, @MUHWed Aug 26 1992 18:390
145.2Don't worrySTKOFF::SPERSSONPas de problemeThu Aug 27 1992 11:5043
This is not an official statement.

MR/MEMO is not a high revenue product and in these days of engineering
cutbacks and increasingly aggressive revenue goals, no product is
100% safe. MR/MEMO isn't even a product in most of the world (only in
Sweden and Germany - otherwise it's an ASSET).

Now over to the plans.
In Sweden, there are currently no plans that we know of to retire MR/MEMO or
change its product status. Germany's plans about MR/MEMO's product status
in Germany are unknown to us.

It is a good policy within Digital to *not* go about and talk about other
companies and their products. Verimation should adopt some of this policy too.
They have no way of knowing the status of MRMEMO. It's unclear what they mean
with a "freeze". You could say that MR/MEMO currently is in some kind of 
"maintenance mode". That means that there are no fixed plans for a new version 
at the moment. Future plans depend on a lot of factors, among them the market
status of MEMO itself.

We do, however, fix problems by issuing patches (see note 5.* in this
conference). If a major problem should occur in the current version (V2.1)
in some way that can't be fixed by a patch (e.g. because of a change in
some prerequisite product such as VMS or MR), we would *very likely*
correct that by creating a new MR/MEMO version. (By "very likely" we mean
that we *will* do it, but we don't have the authority to make a commitment
:-)

It has been stated in this conference before, but deserves repeating: the 
MRMEMO developers are currently working with customer paid projects, and 
one sure way of getting MRMEMO enhancements is to have your customer 
explicitly pay for them. It doesn't need to be expensive, one major customer 
in Germany had important modifications made at a cost of only 4-5 man weeks.
The good thing about this model is that the customer gets what he explicitly 
wants, and not, as may be the case in a normal product update, 10% changes
that he wants and 90% that he doesn't.

Hopefully this clears the picture.

    Anders Olsson,
    Stefan Persson
	 former MR/MEMO developers,
	 currently part time MR/MEMO maintainers
145.3MR/S??YUPPY::CARTERWindows on the world...Thu Nov 05 1992 10:5910
    Our customer here in the UK has been told that Vermination plan to
    upgrade their software next year so that it wall communicate with the
    Digital MAILbus word via MR/S...
    
    They therefore see MR/MEMO as an interim solution.
    
    Can anyone verify this?  What are the implications of talking to MEMO
    via MR/S?
    
    Xtine
145.4"Interim solution"? I doubt it.STKOFF::SPERSSONPas de problemeThu Nov 05 1992 15:4762
    
    I can't really comment on whether it will work or not. If they say so I
    guess we'll have to trust them. The customer should be aware though
    that he's trodding on virgin ground.
    
    I can think of some disadvantages (pretty big ones too). Please note
    that my knowledge of MR/S is limited and ancient, and I do not
    guarantee that all of the below statements are correct:
    
    - If you go through SNADS/Disoss (I don't know which component works as
    the Transfer Agent) you add another Gateway between MEMO and MAILBUS,
    so instead of the direct MEMO->MRMEMO->MAILBUS you go
    MEMO->SNADS/Disoss->MR/S->MAILBUS. Each Gateway is bound to have its
    limitations, which means, the more Gateways, the less functionality.
    
    - MR/S requires that all MAILBUS users are registered in DDS, whereas
    in MEMO this is optional. The reason for this requirement in MR/S is
    that SNADS/Disoss *only* allows 8+8 characters (DGN.DEN) in the message
    address. This means that the MAILBUS syntax addresses
    (USERID@ROUTE[@ROUTE...]) will have to be mapped to DDS records with
    SNLOCATION and SNUSERNAME for each MAILBUS user. As far as I know this
    applies to X.400 users too, which means that an X.400 message from MRX
    will be rejected (!) by MR/S unless the sender (who might be an external
    user) is registered in DDS. MEMO however, although based on DGN.DGN
    adressing, allows longer addresses through the MEMO/Gateway, so the
    strict DDS validation is not necessary.
    
    - To elaborate on DDS validation, MRMEMO has a feature called "address
    translation" which means that if a MAILBUS originator/recipient is
    found in DDS, then the address will be translated according to the DDS
    record, otherwise the message will be transferred with the original
    address unchanged. This means in effect that a MEMO user can address a
    MAILBUS user using a DGN.DEN, Freeform (given+surname) or pure mailbus
    syntax. It also means that a MAILBUS sender will be presented  to the
    MEMO recipient with a MEMO-type address *if found* in DDS, otherwise
    with a MAILBUS-type address.

    - MEMO has a sophisticated way of handling notification messages and
    the correlation to the original message. The notifications merely
    affect a status line which indicates "SENT", "RECEIVED" "FAILED" or
    "SELECTED" (read) for each message. A lot of effort has been put into
    MRMEMO in order to test this functionality against MAILBUS delivery and
    receipt notifications. There is no guarantee (to put it mildly) that
    this functionality works as good through MR/S/SNADS/Dissos. It depends
    on how well the SNADS/Disoss protocol maps to MEMO/Gateway in this
    area. I can tell you that if the MEMO users start to receive individual
    notification messages instead, they will be annoyed. As a matter of
    fact, they would rather not have the messages confirmed at all. This is
    why you can disable requests for notification messages by setting
    MRMEMO parameters.
    
    - Please note that I'm not knocking MR/S. There is probably no other
    way to implement that Gateway. I just do not trust the SNADS/Disoss
    protocol (it really is annoying not knowing what it's actually
    called) to be sufficiently transparent and feature-rich. I'm not even
    sure the MR/S Gateway was intended to use this way. Maybe you should ask
    the people in FORTY2::MAILBUS to comment?
    
    If your customer regards MRMEMO as an "Interim solution", it looks like
    a golden opportunity to implement it, and then let them prove  that
    they can reach the same functionality going through SNADS/Disoss.
    
145.5YUPPY::CARTERWindows on the world...Fri Nov 06 1992 15:0522
    Hmm, 
    
    At the moment we are testing both products ...
    
    A1MAIL -> MRS -> DISOSS -> MEMO 
    
    and 
    
    A1MAIL -> MEMO -> MEMO -> DISOSS
    
    Ideally we only want one gateway.
    
    The impression the customer has been given from Verimation is that the
    MR-GATE product on the IBM will no longer be supported as a new piece
    of code which supersedes it is being developed and that code will work
    directly with MR/S.
    
    At the moment I am trying to implement both in parallel so that they
    can test the functionality and ease of use.
    
    
    Xtine
145.6It's up to youSTKOFF::SPERSSONPas de problemeFri Nov 06 1992 18:0535
    
    Hi again,
    
>    The impression the customer has been given from Verimation is that the
>    MR-GATE product on the IBM will no longer be supported as a new piece
>    of code which supersedes it is being developed and that code will work
>    directly with MR/S.
    
    That's certainly not the impression that we've got. I'll try and get a
    statement from Verimation.
    
>    At the moment we are testing both products ...
>    
>    A1MAIL -> MRS -> DISOSS -> MEMO 
>    
>    and 
>    
>    A1MAIL -> MEMO -> MEMO -> DISOSS
>    
>    Ideally we only want one gateway.
 
    I see your point but I think you'll need both or you'll lose
    functionality. Have you considered that whether you choose one or the
    other of the above configs it means that DISOSS *or* MEMO will serve as
    an "extra" Gateway? So in a functional sense you won't get less
    gateways, only they will run on the IBM.
    
    Anyway since you're in a position to be able to test both solutions
    you should be OK. If you drop a few lines here to tell us your findings
    we'd appreciate it.
    
    	cheers,
    
    		Stefan