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Conference virke::mrmemo

Title:VAX MAILGATE for MEMO
Moderator:STKHLM::OLSSON
Created:Sat Feb 25 1989
Last Modified:Tue May 14 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:216
Total number of notes:933

121.0. "DDS interface problems?" by OSLLAV::TORKILD_P (Time for your VAXine!) Sat Feb 29 1992 19:05

    Hi,
    
    
    My MEMO server just crashed, and the server log contained quite a lot
    of server tracebacks. It seems to relate to DDS problems, but as far as
    I can see, DDS operates normally with the other gateways/UA's (MRX, MRP
    and ALL-IN-1 MAIL (searches)). Can someone give me a hint what to look
    for? The log file grew to about 25000 blocks before the server finally
    died. I then restarted the server, and it now seems to operate ok.
    
    MAILGATE is V2.1, VMS is 5.4-1, MR is 3.2 (latest S-kit)
    
    
    Torkild
    
$ Set noon
$ Set NOverify
$ define tt nl:
$ run/nodebug sys$system:mrmsrv
Time: 1992-02-25 10:26:29.08; message from server MRMEMO1:
%MRMEMO-I-NEWACCOUNT, opening new accounting file: MAILBUS$DISK:[MRMEMO]MRMEMOACC1.DAT;18
%SNA-I-UNBINDREC, UNBIND received from IBM application
Time: 1992-02-25 10:27:38.97; message from server MRMEMO1:
%MRMEMO-F-UNBIND, UNBIND request received from MEMO Gateway
Time: 1992-02-25 10:27:39.68; message from server MRMEMO1:
%DDS-E-OPSYS, Operating system interface error
-SYSTEM-F-NOPRIV, no privilege for attempted operation
%MRMEMO-W-TRACE, traceback forced from the Server Handler
-MRMEMO-I-FSM, synchronising MEMO Gateway link after message indicated in MR mailbox
-MRMEMO-I-RING, ring: '            4A 4D 5A 59 5A 59.', substates: 00000470
%TRACE-W-TRACEBACK, symbolic stack dump follows
module name     routine name                     line       rel PC    abs PC
SRVLOG          SRV$LOG_HANDLER                  3943      000001C9  001E379D
----- above condition handler called with exception 0145808A:
%DDS-E-OPSYS, Operating system interface error
-SYSTEM-F-NOPRIV, no privilege for attempted operation
----- end of exception message
                                                           0031CD47  0031CD47
                                                           00318773  00318773
SRVMRC          SRV$MRC_DISCONNECT               4868      00000030  001E792C
SRVMMO          SRV$MMO_CLEANUP                  4085      0000001F  001E00FB
SRVMMO          SRV$MMO_MAIN                     4210      00000022  001E01CE
                                                           00239BAE  00239BAE
KOTERM          KOTERM                            804      00000039  002375A2
                                                           00239B89  00239B89
KODOC           KODOC                            1768      00000097  002347E4
                                                           00239B89  00239B89
                                                           0026513E  0026513E
ADA$ELAB_DDS    ADA$ELAB_DDS                               0000000E  001C0C0E
                                                           00239B89  00239B89

Time: 1992-02-25 10:27:51.46; message from server MRMEMO1:
%DDS-E-OPSYS, Operating system interface error
-SYSTEM-F-NOPRIV, no privilege for attempted operation
%MRMEMO-W-TRACE, traceback forced from the Server Handler
-MRMEMO-I-FSM, starting, connecting to MR and MEMO Gateway after clock tick
-MRMEMO-I-RING, ring: '         4A 4D 5A 59 5A 59 4A.', substates: 00000000
%TRACE-W-TRACEBACK, symbolic stack dump follows
module name     routine name                     line       rel PC    abs PC
SRVLOG          SRV$LOG_HANDLER                  3943      000001C9  001E379D
----- above condition handler called with exception 0145808A:
%DDS-E-OPSYS, Operating system interface error
-SYSTEM-F-NOPRIV, no privilege for attempted operation
----- end of exception message
                                                           0031CD47  0031CD47
                                                           00328A9A  00328A9A
                                                           003186F9  003186F9
SRVMRC          SRV$MRC_INIT                     4649      00000134  001E7684
SRVACT          SRV$ACT_C                        4306      000001BF  001EADD9
SRVDSP          SRV$DSP_FSM                      3467      00000338  001E34BC
SRVMMO          SRV$MMO_ONE_LIFE                 4376      000001EF  001E03BF
SRVMMO          SRV$MMO_MAIN                     4208      00000017  001E01C3
                                                           00239BAE  00239BAE
KOTERM          KOTERM                            804      00000039  002375A2
                                                           00239B89  00239B89
KODOC           KODOC                            1768      00000097  002347E4
                                                           00239B89  00239B89
                                                           0026513E  0026513E
ADA$ELAB_DDS    ADA$ELAB_DDS                               0000000E  001C0C0E
                                                           00239B89  00239B89
T.RTitleUserPersonal
Name
DateLines
121.1Probably not a DDS problemSTKHLM::OLSSONAnders Olsson, SIP SwedenSun Mar 01 1992 14:1626
    Hello Torkild,

.0> $ run/nodebug sys$system:mrmsrv
.0> Time: 1992-02-25 10:26:29.08; message from server MRMEMO1:
.0> %MRMEMO-I-NEWACCOUNT, opening new accounting file: MAILBUS$DISK:[MRMEMO]MRMEMOACC1.DAT;18
.0> %SNA-I-UNBINDREC, UNBIND received from IBM application
.0> Time: 1992-02-25 10:27:38.97; message from server MRMEMO1:
.0> %MRMEMO-F-UNBIND, UNBIND request received from MEMO Gateway
.0> Time: 1992-02-25 10:27:39.68; message from server MRMEMO1:
.0> %DDS-E-OPSYS, Operating system interface error
.0> -SYSTEM-F-NOPRIV, no privilege for attempted operation
    .
    .
 
    Is this part of the log file extract unedited? I.e. did the problems start
    almost immediately after the server was started?

    I don't think DDS is to blame for this.
    There is an UNBIND less than a second before the DDS message. I think that
    something happened during processing of the UNBIND that made DDS upset/
    confused. I have seen this happen before and I think the reason might be a
    design problem in MRMEMO concerning the way condition signaling is used.
    Unfortunately, this is nothing that can be fixed by a simple patch. This
    will be looked over next time a new MRMEMO version is planned.

    Anders
121.2OSLACT::TORKILD_P___m_{���}_m___Mon Mar 02 1992 09:5112
    Hi Anders,
    
    
    The log file is un-edited (I've cut out a big part in the end, of
    course - it's a total of 25000 blocks).
    
    Do you say that this is something that occasionally may happen? Can I
    add some DCL hack that checks for such a failure and restarts the
    gateway?
    
    Thanks,
    Torkild
121.3DCL workaround seems appropriateSTKOFF::SPERSSONPas de problemeMon Mar 02 1992 11:5719
    
    Torkild,
    
>    Do you say that this is something that occasionally may happen? Can I
>    add some DCL hack that checks for such a failure and restarts the gateway?
    
    I think that is what Anders says. Your suggested workaround is
    reasonable and I know of a few customers who do something similar.
    Don't forget:
    
    1) Use the $ STOP command to shut the server. MRMMAN SHUT is sort of
    unreliable in this kind of situation, and besides you would then have
    to allow for a delay factor.
    
    2) Post the routine here when you're finished :-)
    
    cheers,
    
    	Stefan
121.4OSLACT::TORKILD_P___m_{���}_m___Mon Mar 09 1992 09:002
The problems seem to start when the DDS maintenance (DDS$TIDY) job runs.
Has anyone else seen this? 
121.5Does DDS$TIDY perform OK?STKOFF::SPERSSONPas de problemeMon Mar 09 1992 10:115
    
>    The problems seem to start when the DDS maintenance (DDS$TIDY) job
>    runs. Has anyone else seen this?
    
    Yes, sort of. See 92.*
121.6OSLACT::TORKILD_P___m_{���}_m___Mon Mar 09 1992 16:0740
    I've seen alot of (especially ALL-IN-1/IOS) problems related to DDS
    maintenance, and I guess stopping most MAILbus software when DDS$TIDY
    runs *may* be a (not soo good, but acceptable) solution.
    
    I still have problems as described in previous reply:
    
    %%%%%%%%%%%  OPCOM   9-MAR-1992 15:56:01.49  %%%%%%%%%%%
    Message from user MRMEMO on DECWAY
    Time: 1992-03-09 15:56:01.48; message from server MRMEMO1:
    %ADA-F-EXCCOP, Exception was copied at a raise or accept statement
    -ADA-F-CONSTRAINT_ERRO, CONSTRAINT_ERROR
    -ADA-I-EXCRAIPRI, Exception raised prior to PC = 001DBBA5
    
    
    %%%%%%%%%%%  OPCOM   9-MAR-1992 15:57:20.98  %%%%%%%%%%%
    Message from user MRMEMO on DECWAY
    Time: 1992-03-09 15:57:20.97; message from server MRMEMO1:
    %ADA-F-EXCCOP, Exception was copied at a raise or accept statement
    -ADA-F-CONSTRAINT_ERRO, CONSTRAINT_ERROR
    -ADA-I-EXCRAIPRI, Exception raised prior to PC = 001DBBA5
    
    %%%%%%%%%%%  OPCOM   9-MAR-1992 16:05:10.48  %%%%%%%%%%%
    Message from user MRMEMO on DECWAY
    Time: 1992-03-09 16:05:10.47; message from server MRMEMO1:
    %ADA-F-EXCCOP, Exception was copied at a raise or accept statement
    -ADA-F-TASKING_ERROR, TASKING_ERROR
    -LIB-F-INSVIRMEM, insufficient virtual memory
    -ADA-I-TASTYPEIS, The task's type is results_handler
    -ADA-I-TASIDIS, The task's id is %TASK 16
    
    
    %%%%%%%%%%%  OPCOM   9-MAR-1992 16:06:25.34  %%%%%%%%%%%
    Message from user MRMEMO on DECWAY
    Time: 1992-03-09 16:06:25.34; message from server MRMEMO1:
    %LIB-F-INSVIRMEM, insufficient virtual memory
                                                  
    Anyone got some ideas?!?!
    
    
    Torkild
121.7OSLACT::TORKILD_P___m_{���}_m___Mon Mar 09 1992 16:248
    I just rebooted to be sure everything was fresh after the API
    reinstallations, but the ADA exception still occurs, and message
    traffic direction MEMO ---> MAILbus is blocked....
    
    I'm in need for some help!
    
    
    Torkild
121.8Some addtl. infoOSLACT::TORKILD_P___m_{���}_m___Mon Mar 09 1992 18:4647
Some gateway info:

	MRMEMO1 summary as of 1992-03-09 18:43:32
Server Identification:
  Node name:               DECWAY
  Mailbox name:            MEMO
  Message Router Password: ****
SNA Session Identification:
  Gateway node:            DECRT1
  Access name:             
  Circuit name:            SDLC-1
  Session address:         2
  Application name:        TCITMMRG
  Logon mode entry:        MEMOMRG
Related files:
  Translation table:       SYS$LIBRARY:MRMEMOTRA.TBL
  Log file:                MRMEMO$DIR:MRMEMO1.LOG
  Accounting file:         MRMEMO$DIR:MRMEMOACC1.DAT
Options:
  Accounting:              Enabled
  Timestamp:               Enabled
  Header in text:          Enabled
  Request Notifications:   Enabled
  Send Notifications:      Enabled
  Cluster alias address:   Disabled
  Address translation:     Enabled
    Format:                MEMO
    Ensure uniqueness:     Disabled
    Multiaddress action:   PRIMARY
  MEMO address:            SN_ATTRIBUTES
  DDS validation:
    MR to MEMO sender:     Disabled
    MEMO to MR sender:     Disabled
    MEMO to MR recipient:  Disabled
    MR to MEMO recipient:  Disabled
  Distribution list:       End
  Prefix:                  VAX
  Replace Strings:         ..=@
  Console logging:         Network
  Clock tick interval:        0 00:00:30.00
  MEMO line length:        75
  Wrap/truncation string:  
  Wrapping of long lines:  Enabled
    Word wrap margin:      Disabled
    Hyphenation string:    
  Hours to GMT:            0

121.9Help is sometimes availableSTKOFF::SPERSSONPas de problemeWed Mar 11 1992 15:3923
    
    Hi Torkild,
    
    I've just sent you a mail suggesting that you call me so we can agree
    on a proper support action. I'm fully prepared to log into the system.
    
    It's not quite clear whether you ever managed to get any
    messages through the gateway using DDS (ie address translation), or
    indeed whether you've managed to get messages through at all. I assume
    you have tested successfully without Adress translation so we can
    disregard communication problems for the time being.
    
    I think the problem here is realated to either:
    
    1) Quotas, or hardware resources
    
    2) there's something basically wrong with the config of the DDS
       system on the node you're running MRMEMO.
    
    A longshot: Is your MRMEMO system *not* a DDS WS node? I think it
    should be, primarily for performance reasons, but something I read a
    few days ago in the MAILBUS notes conference indicates that MRMEMO
    may not work so well otherwise...