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Conference virke::mrmemo

Title:VAX MAILGATE for MEMO
Moderator:STKHLM::OLSSON
Created:Sat Feb 25 1989
Last Modified:Tue May 14 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:216
Total number of notes:933

80.0. "Status of Mail on MEMO side " by VNASWS::HELENE (See you at the New York Marathon 1992?) Wed Apr 10 1991 18:56

Question:

the Mail status on the MEMO System always remains on "Gesendet" (SENT) 
but should change to "Gelesen" in the opinion of the Memo people at my 
customer's.

Are they right? Is there a parameter set wrong or does it indicate that 
something does not work OK, or is it this way (they would not accept it).

If I missed something in the documentation, just point me to the right page.

Thanks and regards

Helene
T.RTitleUserPersonal
Name		DateLines
80.1Will not work ALL-IN-1 of todaySTKOFF::SPERSSONPas de ProblemeThu Apr 11 1991 11:2347
    
    Helene,
    
> the Mail status on the MEMO System always remains on "Gesendet" (SENT) 
> but should change to "Gelesen" in the opinion of the Memo people at my 
> customer's.
>
> Are they right? Is there a parameter set wrong or does it indicate that 
> something does not work OK, or is it this way (they would not accept it).
>
> If I missed something in the documentation, just point me to the right page.

    This has to do with the inability of our older Mail products to
    generate Receipt Notifications. Rather than going into a lengthy
    technical explanation, the following outline will have to do:
    
    1) This will not work with ALL-IN-1 (classic) or MRGATE
    
    2) This will work (with restrictions, see 52.1) with ALL-IN-1 MAIL
    
    3) This will also work (in theory) with any User Agent that generates
    proper Receipt Notifications. However, There are strong indications
    that it's difficult to get to work over MRX. The V2.1 Release Notes actually
    state that it doesn't work over MRX. This is streching it. I'll just
    say that you shouldn't count on it working.
    
    4) If you have enabled the (undocumented) switch /REQUEST=NORECEIPT,
    then it won't work at all. This switch has been added in order to
    disable the somewhat annoying ALL-IN-1 Read Receipts.
    
    5) On the other hand, if you haven't enabled that switch, then ALL-IN-1
    (classic) should send Text Form Read Receipts, and they will be presented
    to the original MEMO Sender as ordinary messages. In other words this
    is the ALL-IN-1 Read Receipts that we all know and love
    
    
    As stated above, the problem is really with ALL-IN-1 (I assume that's
    what you're using). The best solution is to urge the development of a
    proper Message Router interface to that product as soon as possible.
    More and more people are suffering from its inadequacies.
    
    
    If any of the above is unclear, don't hesitate to say so.
    
    cheers,
    
    	Stefan
80.2It is VMSmail, but ..VNASWS::HELENESee you at the New York Marathon 1992?Thu Apr 11 1991 20:0418
Hello Stefan,

thanks for your answer, the problem occurs with VMSmail.
I did not realize that Memo is using REAL receipt notifications. 

But I am very happy now, that I could convince my customer to buy ALL-IN-1
Mail because of it's DDS-support and because of it standard behaviour!
He has it installed already, we did our testing with VMSmail because the
product has not been delivered then.

I think this is a good answer to his problem and for the Memo-people.

Kind regards

Helene
 we did our testing with VMSmail because the
product has not been delivere