| Title: | VAX MAILGATE for MEMO |
| Moderator: | STKHLM::OLSSON |
| Created: | Sat Feb 25 1989 |
| Last Modified: | Tue May 14 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 216 |
| Total number of notes: | 933 |
****** Urgent *******
I am currently trying to install MR/MEMO at a Division of ABB in the
USA. I am having trouble getting their people at the IBM Data Center
in Windsor Conn. to make the necessary parameter changes on the IBM
side.
They already are using the MEMO/Gateway product to communicate
with a customer in New York city(SE Banken???), that is using MR/MEMO.
Helmut Hanelt is the contact at ABBs IBM Data Center. He said, the
person that had set up the VTAM definition has left their employement.
He is pushing back at me, asking me to tell him what to do. He said
that a Digital person from Sweden(he could not remember a name) came over
to the customer in New York city. The Digital person assisted the
customer in setting up MR/MEMO and assisted ABB with the VTAM definition.
I want to try to understand what they have to do on the IBM side and help
them, otherwise I will have to escalate the problem within ABB.
What I would be of help, would be the name of the Digital person that
helped the customer in New York, or information on the VTAM parameters
that need to be set up for the LU0 session on the SNA/Gateway. I have
some experience with VTAM parameters, having setup SNA Gateways
before.
The Urgent part of the request is that ABB only does sysgens on the IBM
once a month, the next one is scheduled for March 10th. Our customer
cannot wait another month to get this running. I can be reached by
phone at DTN 372-5239 - 8am to 5pm EST or by VMSmail RDOVAX::HALL or
ALL-IN-1 mail Scott Hall @RDO or by posting a reply to this note.
Thanks in advance.
Regards,
Scott Hall
The real problem is the timing. They
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 76.1 | Here is your man | STKOFF::SPERSSON | Pas de Probleme | Wed Mar 06 1991 21:01 | 16 |
Hi Scott,
The name of that Swedish specialist was Bj�rn Tennander
(BJORN TENNANDER@SOO or STKHLM::TENNANDER) DTN 876-7042
I have forwarded your note to him, I'm not sure whether he reads this
conference.
On a more general note, there should be people reading this conference
who are able to help, although I must confess little knowledge on VTAM
parameters myself.
cheers,
Stefan
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