| T.R | Title | User | Personal
Name | Date | Lines |
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| 28.1 | 11/12/92 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 15:46 | 104 |
| DIGITAL INTEROFFICE MEMORANDUM
To: Distribution Date: 12 November 1992
From: IPA III Core Team
DEPT: T&N Publications
Subject: Minutes of IPA III meeting of 11/12/92
The IPA III core team held its first meeting. In attendance were:
Chris Billington
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh
Joe Quigley
Mike Quinn
Mariellen Sheridan
The following topics were discussed:
Why IPA III?
The question was asked "why do we need it?" One reason was to keep
the value of our pubs group obvious to our clients. Each year it
becomes more difficult to justify our existence by just writing
books. Another reason was to fulfill commitments made by Kath-
leen to upper management on behalf of the group. IPA III task forces
can help us meet our business goals.
Chairperson
Bruce Gillham was elected chairperson. Tom Ewart will be the al-
ternate if Bruce's workload becomes too heavy at any given time.
It was agreed that any core team member could/would hold a core
team meeting if necessary. The role of the chairperson will be
to:
o Hold core team meetings
o Delegate responsibilities
o Monitor the core team (which will monitor the task forces)
o Oversee (not be responsible for) the dissemination of infor-
mation
Concerns
The group expressed apprehension over the current state of the
company and downsizing; there may be fewer people to complete the
project work. The group, however, did understand the necessity
to make a commitment to the IPA III work.
Page 2
Meeting Schedule
Meetings will be held every two weeks, with the exception that
we will meet again next week (11/19) to get IPA III moving.
Task Forces
Mariellen volunteered to gather a small group to deal with the
loose ends of IPA II.
The group agreed to canvas their respective cluster groups in-
formally for IPA III task force ideas. (Joe will contact groups
not represented by a core team member.) With ideas in hand, the
group will meet next week to formulate a list of general require-
ments for task forces and to generate a formal request for pro-
posals (RFP). At a later meeting, the core team will select task
forces based on department needs and business requirements. The
list of task force requirements and any decisions on task forces
will be presented to the Management staff before being finalized.
No decision was made on whether task forces should be open ended
(allowed to form at any time during the IPA III time period). There
was concern that any task force deliverables meet the one-year
deadline.
Sharing Information
The group will further explore the best method to disseminate in-
formation. Mike volunteered to investigate any new technologies
that might make this easier.
Agenda for 11/19 meeting
Old business
Share collected task force ideas
List task force requirements
Draft RFP
Examine IPA II task forces for possible continuation
Decide how to best share information
|
| 28.2 | 11/19/92 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:13 | 139 |
| DIGITAL INTEROFFICE MEMORANDUM
To: Distribution Date: 19 November 1992
From: IPA III Core Team
DEPT: T&N Publications
Subject: Minutes of IPA III meeting of 11/19/92
The IPA III core team held its first meeting. In attendance were:
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh
Paul Boccelli
Joe Quigley
Mike Quinn
Mariellen Sheridan
The following topics were discussed:
Task Force Ideas Listed
The core team listed the task force ideas they
collected from their cluster groups last week. The
name of the person who contributed the idea, or of the
person who is known to have a special connection with
the task, was also recorded:
NCL information
Human factors (Sue Bedenham)
Problem solving (Heather Page)
Tools (VMS, U*X, PC)
Hypermedia/hypertext
User interfaces
Customer feedback
Cross-product documentation (Elena Aschkenasi)
Minimalism
Linkworks
Competitive analysis/Benchmarking
Writer's toolkit committee (D. Sciuto, M. Roch)
Doc plan template
Complex doc sets
CMS procedures (C. Noones)
Instructional design (Joanne Roberts)
Alternative production tools (D. Sciuto)
Reusable/shareable, common docs
QFD
"Documentation first"
School of Marketing
The team judged that the following IPA II task forces
might be carried over into IPA III:
Human Factors
OLD
Customer Interaction
Hypermedia/hypertext
Multimedia
Joe will ask Bob Govoni about the status of IPA II
Doc Plan committee to see if any IPA III work
is needed.
Mariellen will determine what needs to be implemented
from IPA II and make recommendations to Kathleen.
Role of IPA III As Publicity Mechanism
Bruce pointed out that IPA can play a role publicizing
the efforts that individual cluster groups are making,
such as the Continuous Improvement effort.
Requirements for Informal Task Forces
The core team discussed what requirements must be
met by an informal task force and decided on the
following:
- A mail message must be sent out
announcing intent
- Task force member and core team member
will work with the task force leader
to develop a timetable for progress
reports
- Task force must produce a final white paper
Due Date for Deliverables
The core team agreed that deliverables from the
task forces and the core team itself will be
due by December 31, 1993. It was recognized
that this commits core team members to slightly
more than a 1 year term.
Template for Proposals
Joan volunteered to draft a template
for task force proposals.
Agenda for 12/03 meeting
List requirements for
topic/project task forces
Combine new task force ideas, continuing IPA II
task forces, others, into one list for IPA III
Review proposal template
|
| 28.3 | 12/10/92 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:14 | 54 |
| Minutes of IPA III Meeting of 12/10/92
Attendees:
Paul Boccelli
Tom Ewart
Joan Goldstein
Joe Quigley
Robin Stains
Steve Jong
Topics Discussed:
General Information
The team discussed a concern raised that not all groups
were being represented (specifically editing and art). Joe
Quigley has discussed the issue with the concerned party
and resolved the problem. Joe will also talk to members of
editing and art again to see if there are any relevant
concerns that IPA has not yet considered.
Task Force Related Issues
Steve Jong clarified that his suggestions for IPA task
forces did not mean he had volunteered to chair the task
forces, although that is a possibility. Steve explained his
ideas about the Quality taskforces. Steve would like to see
a Competitive Analysis taskforce that could concentrate
on testing quality metrics that Steve develops for our
documentation and our competitors'. He also suggested a
Customer Feedback taskforce that could either test the IPA
II checklist or analyze similar checklists to see how we
can improve ours.
Steve and the IPA core team discussed the need to prevent
duplication of efforts between the ISO 9000 work and the
IPA work. Since Steve can no longer devote 100% of his time
to ISO 9000, IPA task forces could possibly help.
Task Force Consolidation
The team continued the work of refining and consolidating
the list of IPA formal taskforces. The goal is to complete
the list at the next meeting.
Plans for Next Meeting
o Finalize Task Force List
o Finalize Proposal Template
o Review IPA II work as researched by Mariellen Sheridan
|
| 28.4 | 12/16/92 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:14 | 53 |
| Minutes of IPA III Meeting of 12/16/92
Attendees:
Paul Boccelli
Tom Ewart
Bruce Gillham
Joan Goldstein
Mike Quinn
***Correction to last week's minutes:
Mike Quinn's name was inadvertently omitted from the list of attendees.
Topics Discussed:
General Information
We discussed the information for the slide presentation that Bruce
is scheduled to make at the T&N Pubs group meeting on 17-Dec.
Task Force Related Issues
We reviewed the task force list and agreed to accept it without any
additional changes. Bruce will present this list to the group as part
of his presentation.
We combined the Project Task Force with the Formal Task Force and
modified the description to accommodate both types. Within the Formal
Task Force proposal it will state whether the Task Force is project
related.
We determined that if a task force is project related, it will be
optional for task force members to contribute as appropriate. This will
give people that are not formally assigned to work on the project the
opportunity to contribute without having to fulfill project deliverable
work.
We determined that all Formal Task Forces must have an IPA deliverable
no later than December 31, 1993.
We discussed the Proposal template. Joan will modify the template to
reflect the changes that were made as a result of combining the Project
and Formal Task Forces.
Plans for Next Meeting
o Date: 7-Jan-93
o Review IPA II work as researched by Mariellen Sheridan.
o Review and finalize the Proposal Template.
|
| 28.5 | 1/21/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:15 | 104 |
| Minutes of the IPA III Core Team
21-JAN-93
LKG1-2/G9
ATTENDEES
Chris Bellington (R) Celia Marsh (R)
Paul Boccelli Joe Quigley
Tom Ewart Mike Quinn
Bruce Gillham Robin Stains
Joan Goldstein
STATUS
Task Force List - The list of task forces was discussed to determine which
ones may be dropped or combined with other task forces.
This was not decided but will be determined after each
Task Force holds their kick-off meeting and discusses
their goals and objectives.
Notes Conference Registry - This conference may be moved to the T&N Pubs
cluster because of instability of the network in Reading.
OLD BUSINESS
Minutes from last meeting - approved (no comments)
Proposed template - approved (no comments)
NEW BUSINESS
All Task Forces - Each Task Force Monitor will schedule a kick-off
meeting to be held within the next week or two.
Task Force Kick-off Meetings - The goals to be accomplished for the
kick-off meetings are:
Select a Chairperson
Develop a Task Force Proposal (bring copies
of the template to the meeting). The proposals
must map to T&N Pubs strategies/goals and are
subject to approval by the IPA III Core Team and
Management. The deadline for proposals is
02-FEB-93. These will be discussed at the next
IPA III Core Team meeting.
Task Force Goals - After developing a proposal each task force
will proceed with their independent goals and
objectives and reporting their progress through
the following:
Action Plan - Each task force will develop an
Action Plan to determine goals and objectives.
and list team members.
Schedule - Must be developed to track the progress
of the Action Plan.
Status - Meeting Minutes must be taken and
distributed to each team member in a particular
task force. Minutes must also be posted in the
Notes conference. A quarterly presentation
or report may be required by either the Monitor
or Chairperson.
ACTION ITEMS
IPA II Wrap-Up - The IPA III Core Team must complete some unfinished
work, for example, publish the Customer Interaction
Guidelines.
Review IPA II Goals Template - Bruce will distribute the Goal's
template for review by the IPA III Core Team
members to determine if it is appropriate to
use as the IPA III Goals Template.
Product Roadmap - Bruce will discuss this with Bob Govoni to determine
the relevance to the IPA III Task Force effort.
Move the IPA III Notes Conference - Either Bruce or Joan
("... not a problem.") will have Karl move the
Notes conference to the T&N Pubs cluster.
NEXT MEETING
Agenda:
- Status of the move of the IPA III Notes conference
to T&N Pubs
- Discuss/determine the informal Notes/Registry process
- Review Task Force Proposals developed during kick-off
meetings
- Prioritize Task Forces
- Review proposals
Location:
Thursday, 04-FEB-93 at 9:30
LKG-2/G9 Robert Frost
Minutes to be taken by: Mike Quinn
Minutes by: Robin Stains
|
| 28.6 | 1/7/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:15 | 65 |
| Minutes of IPA III Meeting - 1/7/93
Attendees:
Paul Boccelli
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh
Joe Quigley
Mike Quinn
Mariellen Sheridan
Robin Stains
Topics:
General Information
Establish deadline of 1/15/93 for all task force volunteers.
AI - Bruce will compile a of task force volunteers and distribute to
Publications prior to our next meeting.
Continuous Improvement task force will be associated with IPA3,
but not open to IPA.
AI - Bruce Gillham to check with Chris Billington on the status
of the notes file.
The team agreed that the first meeting of each task force will be
to set the general direction and elect a chairperson. The IPA 3
core member should get the meeting rolling, but not determine
the focus.
IPA2 Work
Mariellen Sheridan presented her IPA 2 implementation plan. The team
agreed with the plan. A deadline of 1/28/93 was established
for having all IPA2 information available to T&N Publications.
This information will then be publicized using hardcopy, mail
messages, and staff meetings.
AI - Joe Quigley to check with management staff on waiving the
Bookreader requirement due to the numerous interleaf to Bookreader
converter problems. (Note, most of the IPA2 work has already been
converted.)
AI - Mariellen to check with Karl on obtaining privileges for
public and interleaf "directories" for IPA 2 work.
AI - Mariellen to check with each task force leader to determine
what came out of each task force and how this information can be used.
Task Force Proposal
The team agreed with the task force proposal.
AI - Joan and Bruce to produce a sample task force proposal for
the next meeting.
Plans for the next meeting:
AI - The team agreed we need a template for the action plan. This
will be worked on at the 1/21/93 meeting.
|
| 28.7 | 2/4/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:15 | 104 |
| Minutes of the IPA III Core Team
4-FEB-93
Frost conf rm
ATTENDEES
Chris Bellington (R) Celia Marsh (R)
Paul Boccelli Joe Quigley
Tom Ewart Mike Quinn
Bruce Gillham Robin Stains
Joan Goldstein Mariellen Sheridan
ISO9000
Bruce reported that he met with Alice Phelan regarding the
relationship between IPA III and ISO 9000. They reached
an agreement on who was doing what. Robin Stains, as
both an IPA core team and ISO 9000 member, will keep
each team informed on what the other is doing.
IPA III REGISTRY NOTES CONFERENCE
Karl set up the Registry conference on TNPUBS
this week. Chris still has to actually move the
files there. When she has done that, she will pre-announce
the Registry to the core team. She should have it up
and running by early next week.
The core team agreed that we need a loose set of guide-
lines for how one submits an informal proposal to
the Registry. To be discussed later after Chris gets
the Registry set up.
IPA II MIGRATION
Paul volunteered to help Mariellen with the IPA II
Migration effort.
IMPLEMENTATION IS A REQUIRED DELIVERABLE
We agreed that each task force must deliver
something that implements what the task force
covers. The implementation must be specified
in the action plan.
TASK FORCE PROPOSALS
The following task force proposals were reviewed
and approved by the core team. Chairperson
is also listed.
Documentation design - Pat Donovan
Reusable, shareable documentation - Betty Lew
Multimedia - Phil Gauthier
Hyperinformation - Lee Butler
NCL - Rod Wright
Quality - Rick Owens
UI, Human factors - chair t.b.e.
Problem solving - chair t.b.e.
Tools
futures: Matt Roch
other: Charlie Terrasi
Writer's Toolkit: Dave Sciuto (independent effort, findings
will be available to IPA III)
Internal docs - chair t.b.e.
Joe will make the proposals available to the managers
for their comments today.
Problem Solving and Documentation First task force
proposals are to be completed.
ACTION PLAN TEMPLATE
Bruce will make the action plan template available
in ASCII format.
TASK FORCE STATUS, MINUTES
Task force status must be reported quarterly
to core team moderator. Minutes must be entered
in the Registry notes conference.
ANOTHER CALL FOR PARTICIPATION
Bruce will send to TaN Pubs a list of
which task forces are still looking for
participants. He will also name the
chairpersons.
NEXT MEETING
Action plans will be reviewed.
Minutes taken by Mike Quinn.
|
| 28.8 | 3/4/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:16 | 60 |
| Minutes of IPA III Meeting of 03/4/93
Attendees:
Paul Boccelli
Tom Ewart
Joan Goldstein
Joe Quigley
Robin Stains
Mariellen Sheridan
Topics Discussed:
Action Plan Template
The team approved the suggestion to change the Schedule section to
include a table that shows Milestones, start and end dates. Joan
will forward the details to Bruce so he can update the template.
Taskforces are expected to submit completed Action Plans to the
IPA Core Team by April 1st.
Balancing of Moderator Responsibilities
Joan agreed to take over moderator responsibilities for the Human
Factors taskforce for Paul Boccelli. Paul will continue to act as
moderator for the two Tools taskforces.
Status of IPA II Work - reported by Mariellen Sheridan
IPA II work is mostly done. Final work should be completed within the
next two weeks.
Status of ISO 9000 Taskfoce - reported by Robin Stains
Training of taskforce is complete. Taskforce is talking with SSB, who
are now ISO 9000 certified. A Pre-audit is planned for May, with a
preliminary inspection tentatively scheduled for June. Current
taskforce work is focused on documentation control. Creation of process
flowcharts is continuing.
New IPA Task Force
Bob Govoni submitted a proposal for a Release Note taskforce. The IPA
Core Team approved the proposal. Robin Stains will check that the work
this taskforce plans to do does not overlap the ISO 9000 work. Bob is
the chairperson for this taskforce. It was suggested that a
representative from hardware/software development participate in the
taskforce efforts.
Next Meeting - March 18th, Mark Twain Conference Room, 9:30 - 11:30
Agenda:
o Status of Registry move to TNPUBS -- Chris
o Finalize registry procedure for department meeting
o Taskforce status
|
| 28.9 | 4/1/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:16 | 77 |
|
Minutes of IPA III Meeting of 04/01/93
Attendees:
Chris Billington
Paul Boccelli
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh
Mike Quinn
Joe Quigley
Topics Discussed:
Registry
Chris has the Notes Conference ready for preview by the Core Team.
Notes Conference location is TNPUBS::IPA_REGISTRY. After IPA core team
approves it, it will be opened to the general public.
There was discussion regarding minutes and whether they belong in the
Registry. The original concept was to not do this, however, minutes
from a February meeting indicate that the IPA core team had added
storing minutes as one purpose of the Notes Conference.
Change of Moderator Responsibilities
IPA II work (Mariellen Sheridan's responsiblity) is just about
complete. Mike Quinn will moderate the Quality task force while
Mariellen is out on maternity leave.
Art Little will replace Matt Roch, who has left the company, as the
chairperson for the Desktop Migration Strategy taskforce.
Status of Taskforces
NCL - Rikk Hallowell has left the taskforce; work continues to
progress.
Problem Solving - activity has been light; Celia is concerned about
this.
Reusable/Sharable - Task force members seem to have different goals
for this task force
Multimedia - moving along well. Action plan just about complete.
Human Factors/Interface - moving along well, action plan soon to be
completed.
Documentation First proposal - seems to overlap some of the human
factors work, it is essential that the two task forces
communicate.
Quarterly Reports
The team decided that the first quarterly status report from
taskforces will be an informal presentation (no overheads, etc.) of
the action plans. Core Team members will check with their task
forces to see if anyone can present their action plan at the next
Core Team meeting.
If it takes too long to get all quarterly reports done within the
next few Core Team meetings, it might be necessary to only require
two status reports, instead of quarterly ones.
Next Meeting - April 15, Robert Frost Conference Room, 9:30 - 11:30(USA)
? 2:30-4:30 (REO)
Agenda:
o Taskforce status
o Clarification of Registry use
|
| 28.10 | 4/15/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:17 | 67 |
|
Minutes of IPA III Meeting of 4/15/93
Attendees:
Paul Boccelli
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh (now on node LINGO)
Mike Quinn
Topics Discussed:
General Information
Bob Govoni is chairing a new Release Notes task force. Core team
member, Mike Quinn, will represent this activity.
Rikk Hollowell left the NCL Task Force and is now a member of the
Current Tools Task Force.
Registry and Resource Notes File
The core team discussed the organization and use of the IPA III notes
file TNPUBS::IPA_REGISTRY. In addition to maintaining this notes file
for Registry and Resource notes, the core team agreed that this notes
file will be used to store task force documents. It will be set up by
having a base note reserved for each task force and replies to the base
note will contain all written documents associated with the task force.
Task force chairpersons will be responsible for supplying input, such
as meeting minutes and Action Plans, into the base note.
Chris Billington will continue to moderate the Registry and Resource
notes activity. All activity relating to the Registry notes will be
write locked.
Bruce Gillham and Joe Quigley will be co-moderators for all task force
related notes activity. Bruce will contact Karl H. to set up the notes
file to accommodate this strategy.
Task Force Action Plans
The core team invited the chairpersons from each of the following four
task forces to discuss their the Action Plans:
Quality Task Force, represented by Rick Owens, presented his plan to
produce and validate metrics designed to measure documentation quality.
The core team approved the plan as is.
Continuous Improvement Task Force, represented by Barry Salussolia,
presented his plan to provide a process for postmortems. The core team
added a requirement to the plan to include training as a deliverable.
Marketing Communications Writing Task Force, represented by Pat Donovan,
presented her plan to research and investigate marketing communications
methods and tools. The core team and Pat Dovovan agreed that this task
force should be an informal task force and their findings should be
submitted in the Registry notes file.
Multimedia Task Force, represented by Phil Gauthier, presented his plan
to explore the realm of communication through multimedia by creating a
document and a multimedia demo. The core team approved the plan as is.
Plans for Next Meeting
o Date: 29-Apr-93, 9:30 a.m., FROST C.R.
o Continue reviewing task force Action Plans
|
| 28.11 | 5/13/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:17 | 91 |
| Minutes of the IPA III Core Team
13-MAY-93
ATTENDEES
Paul Boccelli
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh (R)
Joe Quigley
Mike Quinn
Robin Stains
STATUS
ISO9000 (Robin):
The core team is presently developing a Quality Manual draft.
The preaudit is now scheduled for June.
Task Force Status:
Release Notes - Chair Bob Govoni presented his Action Plan.
This task force is a formal one and will define guidelines for
writing release notes and cover letters. The core team suggested
that deliverables be more specific.
Competitive Analysis - Chair is Steve Jong, it is off to slow
start.
Human Factors - Chair is Denny Dixon, the Action Plan is available.
MarComm - Chair is Patty Donovan. The members are using Digital's
Marketing Research Centers, among other methods, to collect
competitors information.
Multimedia - Chair is Phil Gauthier, the Action Plan is completed.
Joan mentioned that there is a need for more members.
Documenting Product Packaging - Chair is Bob Govoni. This is an
informal task force.
Tools:
Writer's Toolkit - Chair is Dave Sciuto. Paul will check with Dave
about the status of Grammatik.
Desktop Migration Strategy - Chair is Art Little. Paul will check
with Art about status.
Hypermedia - Chair is Lee Butler. Action Plan is completed,
quarterly presentation delivered.
The Notes Conference is up and running. Only formal task forces are
required to post their Action Plans because a deliverable is required;
informal task forces may post their Action Plans if they choose to.
OLD BUSINESS
Minutes from last meeting - approved (no comments)
NEW BUSINESS
The possibility of having an IPA III Open House in the fall was
discussed.
ISSUES
There is a concern that some task forces need more than one year to
accomplish their deliverables.
NEXT MEETING
Agenda:
- To complete the quarterly status presentations for the
following task forces:
Reusable Shareable Documentation - Chair Betty Lew
Desktop Migration Strategy - Chair Art Little
Human Factors - Chair Denny Dixon
Writer's Toolkit - Chair Dave Sciuto
Current Tools - Charlie Terrasi
Documentation First - Cindy Painter
Location:
Thursday, 27-MAY-93 at 9:30
LKG-2/G9 Robert Frost
Minutes by: Robin Stains
|
| 28.12 | 6/24/93 minutes | TNPUBS::GILLHAM | | Thu Jul 08 1993 16:18 | 79 |
|
Minutes of IPA III Meeting of 6/24/92
Attendees:
Chris Billington
Paul Boccelli
Tom Ewart
Bruce Gilham
Joan Goldstein
Celia Marsh
Joe Quigley
Mike Quinn
Robin Stains
Topics Discussed:
General Information
Robin gave the core team an update on the ISO 9000 team status. The
ISO team is working on the quality manual. As part of this effort,
they are currently working issues around corrective actions and the
Designated Responsible Individual. This is the person responsible for
correcting problems with specific manuals. The ISO team is also
exploring the use of a notes file for tracking problems in manuals.
Bruce used the core team to give a dry run of his presentation for
the quarterly group meeting. He did it sans Pepsi can. One item of
interest that came out of the presentation is that there are
presently 56 people actively involved in IPA task forces.
Joe Quigley discussed the newsletter he is putting together. The
purpose of the newsletter is to provide a platform for giving proper
exposure to IPA work being done. The information would be presented
in a pleasant easy-to-read format.
The Core Team discussed Don Skarzenski's planned multimedia
presentation at the quarterly group meeting, and how we can make use
of his efforts in the Multimedia task force. It was resolved that we
would contact Don to gain insight into his efforts.
Task Force Related Issues
Cindy Painter presented the status of the Documentation First task
force. Their purpose is to have writing teams become involved
in projects early in the development cycle to aid in online help and
user interface design. A goal is to eliminate or reduce the design
snags that invariably arise during the development process. The task
force's efforts are centered around the POLYCENTER Autodiscovery
product.
Bob Govoni has formed an informal task force to investigate the
use of the Peer Review process.
The Human Factors task force is working on the SRS conference room
scheduler as its pilot product.
The Multimedia task force is working toward it target deliverables.
The team is in the planning stages for a multimedia production.
The Release Notes task force is working on a cover letter and a
release notes template. The team is working with engineering to
develop a comprehensive release notes strategy.
Agenda for 7/8/93
Next meeting is in the Frost C/R from 11:00 to 12:00.
Discuss working with the Marketing Group in the areas of
Multimedia and PC futures.
Review the status of the newsletter.
Continue review of task force status.
Review list of task force deliverables.
Brief follow-up by Bruce on his presentation to the pubs group.
Respectfully,
Paul Boccelli
|
| 28.13 | 7/08/93 minutes | TNPUBS::M_QUINN | | Thu Aug 05 1993 10:06 | 46 |
|
Minutes of IPA III Meeting of 7/08/93
Attendees:
Bruce Gillham
Joan Goldstein
Paul Boccelli
Mike Quinn
Joe Quigley
Tom Ewart
Topics Discussed:
Interim Goals for Task Forces
The core team discussed the importance of the
task forces setting interim goals to help
motivate members. Core team members took
the action item to communicate this to
their task force chairs.
Task Force Minutes
Task force chairs should be putting their
meeting minutes into the IPA_REGISTRY
conference. Core team members too
the action item to remind their
task force chairs about this.
Task Force Status Reports
Next round of task force status begins in
September.
Action items:
Bruce will send copies of slides that he
presented at quarterly meeting to Reading.
Agenda for next meeting:
Begin to evaluate all task forces.
Discuss year-end IPA III presentation.
|
| 28.14 | | TNPUBS::EWART | | Mon Aug 09 1993 08:43 | 59 |
|
Minutes of IPA III Meeting of 7/22/93
Attendees:
Chris Billington
Paul Boccelli
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh
Mike Quinn
Robin Stains
Topics Discussed:
General Information
Robin reported that she and Steve Jong are attending T&N Pubs writing groups
discussing the impact of ISO 9000 on publications processes. A question was
raised by a member of the core team asking how this will be dealt with in REO.
Task Force Related Issues
***NOTE***
This is a reminder to all task force leaders that all meeting minutes
should be submitted into the IPA notes conference.
****
The Problem Solving chairperson, Heather Page, went out on leave and will not
return until December or January. Celia is checking with members of the task
force to see if anyone in the group is interested in assuming chairperson
responsibilities.
The Doc First TF has deliverables that are tied to the project and it was
reported that the engineering project may go on hold, thus affecting the efforts
of the task force.
The Release Notes TF is on schedule and is expect to finish their work in Sept.
Multimedia is on schedule and plans to have a diem in December.
The Continuous Improvement TF is continuing work on postmortem procedures.
The Human Factors TF is currently working to improve the SRS system.
The Desktop Migration group is without a chairperson. Volunteers welcome.
Bob Govoni is recommending the creation of a Manpage task force to establish
procedures for manpages. It was pointed out that procedures now exist, but that
they are not in a central location and need to be pulled together. The core
team agreed that this effort is worthwhile and an the core team is asking for
volunteers.
|
| 28.15 | 8/11/93 minutes | TNPUBS::GILLHAM | | Thu Aug 12 1993 17:24 | 104 |
| Minutes of IPA III Status Meeting of 8/11/93
Attendees:
Chris Billington
Lee Butler
Denny Dixon
Bill Dubie
Tom Ewart
Bruce Gillham
Joan Goldstein
Steve Jong
Marsha Kinnear (for Bob Govoni)
Betty Lew
Rick Owens
Joe Quigley
Mike Quinn
Robin Stains
The purpose of this special meeting was to obtain quarterly status for the IPA
III task forces and to solicit feedback from task force leaders.
TASK FORCE STATUS REPORTS
Reusable/Shareable Documentation - Betty Lew
The geographic/time differences and work pressures have made it difficult for
this task force to meet on a regular basis. The members will meet to assess
the task force goals and deliverables.
Desktop Migration Strategy - Bill Dubie
Bill Dubie is replacing Art Little as Task Force Leader. Bill will evaluate
task force membership and prioritize the group's deliverables. Bill would like
to include some aspect of multimedia into the task force's work.
Release Notes - Marsha Kinnear (for Bob Govoni)
The Cover Letter template has been sent out for review. The task force is
also interviewing customers regarding the needs/use of Release Notes. The task
force is progressing on schedule.
User Interface - Denny Dixon
The group is working on four different efforts. First, they are compiling a
library of guidelines. Second, they are evaluating the user interface for the
DECTransporter interface, with Rikk Hallowell's assistance. Third, they will
assist a group that is developing a windows version of the SRS conference room
reservation system. And fourth, they are would like to establish user
interface review groups in LKG and REO.
Online Help - Lee Butler
Although this task force has not met formerly for some time, individual members
have been reviewing documentation on Motif guidelines and specifications and
have been evaluating a Digital product for conformance to the guidelines. The
task force has also been researching the implications of the change from
Bookreader to Worldview. The delay in the corporate decision/implementation
and the actual tool availability threatens to adversely impact this task
force's work.
Quality - Rick Owens
The Quality task force has been meeting regularly. The Quality Checklist has
been revised and will go to review shortly. The task force is on target for
their deliverables.
Multimedia - Joan Goldstein (for Phil Gauthier)
The task force has been working on a storyboard of their demo. They will be
contacting Bill Dubie regarding the Marketing Communications group's multimedia
work and the presentation done by Ben Day.
Continuous Improvement - Bruce Gillham (for Barry Salussolia)
Barry is scheduled to make a presentation of the task force's post mortem
process to Kathleen's staff.
ROUND TABLE DISCUSSION
The Core Team expressed appreciation and support for the efforts and enthusiasm
shown by the task force leaders and members. We feel that much progress has
been made by many of the task forces, despite many continuing distractions,
such as reorganizations, TFSO, site moves, increased workloads, and project
defundings/refundings.
There was a discussion about the role/priority of IPA work as compared to
project assignments. Some individuals have expressed concern over possible
mixed messages, particularly in light of the practice of mentioning IPA
participation in an individual's Performance Review. The Core Team would like
to suggest that evaluations be based on an appropriate level of involvement in
IPA activities, given all other requirements on individuals' time. Joe Quigley
will discuss this issue with the management team and ask for their continued
support.
Lee expressed concern over the recent decision to replace Bookreader with
Interleaf's Worldview product. Because Lee's Online Help task force is closely
linked to his current project, a delay in the Worldview implementation will not
only impact the Online Help task force but will create serious problems for his
project as well.
CORE TEAM MEETING
A brief Core Team meeting was held after the task force leaders' meeting. It
was decided that, in view of the potential impacts of the previously-mentioned
distractions, task force leaders would be asked to thoroughly evaluate their
goals and deliverables to ensure the work is realistic and attainable in the
IPA III timeframe. The results of these evaluations, including changes to
deliverables, will be given to the Task Force Core Team representative by
September 1.
|
| 28.16 | 9/2/93 minutes | TNPUBS::SHERIDAN | | Tue Sep 21 1993 14:09 | 117 |
| ============================================================================
Minutes of IPA III Meeting of 09/2/93
Attendees:
Paul Boccelli
Tom Ewart
Bruce Gillham
Celia Marsh
Mike Quinn
Joe Quigley
Mariellen Sheridan
Purpose of Meeting: Review task force status
Status of Taskforces
Human Interfaces (Joan Goldstein)
- This task force would like to move to an informal task force. The
IPA team was against this. The reason for wanting to move to
an informal task force is because there are not enough people.
At this point, the team discussed "what are the IPA delivery dates"?
The team agreed that we need to stagger deliverables.
There is also a concern from task force members as to whether or
not they will be held accountable for deliverables they signed up
for. Joe Quigley verified with Kathleen that task force members will
be held accountable; however, extensions are possible.
The question arose does this mean staggered deliverables will
fall under IPA 4?
The team discussed the following questions without any resolution:
How do we enforce this commitment?
How do we encourage people to complete deliverables?
At this point, it was noted that the notes file is hardly being used.
CI (Barry Salussolia) (Post-mortem/End of project meeting)
- Presentation to KW's staff. All entries will go into NACDOC
notes file on Post-mortems. Wants to have training sessions at next
group meeting.
At this point, the team discussed the need for information to
first be approved by the Core Team and then by Management.
Registry of Experts - Status
- There is not much activity.
Tools Task Force (Paul Boccelli)
- The team is focused; however, most members are very busy with
project work. The team is working on an Interleaf document
and an Interleaf training session for new users.
Desktop Migration (Paul Boccelli)
- Bill Dubie is the new chairperson. A meeting was planned for
Sept. 3rd to discuss workloads and deliverables.
Documentation First (Mike Quinn)
- This task force has stagnated due to the cancellation of the
DECmcc project. Betty, Cindy, and Ruth would like to do
something. The goals may need revisiting to reflect
research and training.
Quality (Mike Quinn)
- This task force is still on schedule. The Quality Checklist
has been revised. Steve Jong will be doing a presentation
on Quality (when?). Rick Owens requested money for distributing
surveys to customers.
AI Mike Quinn and Bruce Gilham will speak with Rick.
Release Notes (Mike Quinn)
- The Cover Letter guidelines are out for review. This task force
maybe ready to present at the Sept. group meeting.
AI Mike Quinn to speak with Bob about presenting.
Online Help (Tom Ewart)
- Lee Butler is wrapping up his project and then he will capture
information on what has been done. They are striving for
a December deliverable.
NCL (Celia Marsh)
- Working with DECnet-ULTRIX help with Diane Florio and Cindi Miller.
Problem Solving (Celia Marsh)
- Heather Waters (task force leader) is on maternity leave.
Since there are only two members on this task force, Celia
took the following action items:
AI - Celia to check with Jack Wickwire to determine his level
of interest.
AI - Celia to put completed work in the IPA notes file.
AI - Celia to check with Heather regarding her interest.
(This task force maybe continued on in IPA 4.)
Multimedia (Joan Goldstein)
- The team is keeping with the original deliverables. There
will be a how-to book and presentation.
Reusable Documentation
No status.
Next Meeting - September 16th,
Robert Frost Conference Room, 9:30 - 11:30(USA)
Babbage (830-4448) 2:30-4:30 (REO)
Agenda:
o Discussion of task forces. If you did not update your task force
deliverables at the last meeting, you should do so tomorrow.
o At 10:00, Rick Owens and Steve Jong will update us on the status
of the Quality task force and the deliverables.
|
| 28.17 | 9/16/93 minutes | TNPUBS::GILLHAM | | Tue Sep 21 1993 16:23 | 65 |
| Minutes of IPA III Core Team Meeting of 9/16/93
Attendees:
Chris Billington
Paul Boccelli
Tom Ewart
Bruce Gillham
Steve Jong
Celia Marsh
Rick Owens
Mariellen Sheridan
Robin Stains
TASK FORCE STATUS REPORTS
Reusable/Shareable Documentation
The task force goals and deliverables have not changed.
Desktop Migration Strategy
The task force is now evaluating their original deliverables. They have
determined that many of their original goals/deliverables have already been
attained, mainly by Don Skarzenski's Marketing Communications Group.
Release Notes
Core Team members have reviewed the Cover Letter template that was sent out for
review by Bob Govoni. We will forward comments to Bob.
User Interface
The group will meet to determine whether they will continue as a formal task
force or change to an informal task force.
Online Help
Lee Butler, task force chairman, gave a well-received on-line help presentation
to Ernie Smither's staff. Lee has just finished his project deliverable and
will begin work documenting the project's use of online help.
Quality
Rick Owens and Steve Jong attended the meeting to discuss their work on the
Quality training course. Steve will make a .ps file of the course materials
available. Core Team members will review the material and be prepared to
recommend approval at our next meeting (9/30). The course must then be
approved by the management team. Congratulations to the Quality task force for
a major accomplishment!
Multimedia
The task force is continuing work on their original goals.
Continuous Improvement
Barry's presentation to Kathleen's staff has been canceled. The task force is
completing work on its recommendation for a post mortem process.
Problem Solving
The task force was put on hold pending the Chairperson's return from maternity
leave.
Documentation First
Task force is continuing to evaluate its goals as a result of project
cancellations.
Next Core Team meeting is 9/30 in the Frost Conference Room. Key agenda item
is the approval of the Quality Training Course.
|
| 28.18 | 10/28 minutes | TNPUBS::GILLHAM | | Fri Oct 29 1993 08:11 | 84 |
| Minutes of IPA III Meeting of 10/28/93
Recorded by Robin Stains
Attendees:
Tom Ewart
Bruce Gillham
Joan Goldstein
Chris Billington (R)
Mike Quinn
Celia Marsh (R)
Joe Quigley
Robin Stains
Paul Boccelli
Mariellen Sheridan
Topics of Discussion:
We need completion dates and a summary from each task force.
The summaries should be sent to Joe Quigley and must include members,
status, and deliverables. Bruce would like to wrap-up all task
force efforts by the end of the calendar year.
Task Force Status:
On Line Help - No change.
Doc First - Mike to check on deliverable.
Quality - Quality seminar to be held November 1,2. The checklist
is complete.
Release notes - Bob Govoni presented the Cover Letter Guidelines,
while Larry Holmes participated in the discussion. The core team
suggested that the description could use additional work and that
a sample cover letter would be useful. Presently, V1.0 documents
do not require a cover letter, but in some cases may be necessary.
The format, tool used, and output required for cover letters was
raised as an issue.
NCL - Task Force chairperson is on vacation.
Problem Solving - On hold.
Human Factors - Guidelines and bibliography by 15-DEC.
Multimedia - To demo Icon Author as their deliverable.
Desktop Migration - Bill Dubie is ready to deliver a presentation
to the core team at the next meeting.
Current Tools - On schedule for deliverable.
Continuous Improvement - will do a paper on
the post-mortem process before end of December.
Reusable/sharable - On hold until early December.
Action Items:
All - Status, deliverables, and wrap-up date required of all
task forces by 04-NOV.
Review Release Notes Guidelines and send comments to Bob
by next week.
Summaries for each task force must be sent to Joe by the
next meeting.
Bruce - To contact informal task forces for status and names of
members.
Joe - Continues work on the newsletter.
Next Meeting
Thursday, 04-Oct-93, 9:30 a.m., FROST C.R.
|
| 28.19 | 10/14 minutes | TNPUBS::GILLHAM | | Fri Oct 29 1993 08:12 | 100 |
| Minutes of IPA III Meeting of 10/14/93
Recorded by Mike Quinn
Attendees:
Tom Ewart
Bruce Gillham
Joan Goldstein
Chris Billington
Mike Quinn
Celia Marsh
Joe Quigley
Robin Stains
Paul Boccelli
Mariellen Sheridan
Topics Discussed:
Approval Process
Approval of a task force's deliverables by
Kathleen's staff is no longer a requirement.
And we'll call it 'wrap-up' instead of
'approval.'
Recognition for IPA III Participants
The core team agreed to make a special
effort to inform supervisors or coaches
of their people's active participation
in IPA III.
Memo to IDC About IPA III
Joe Quigley offered to send mail to
Donna Tramontozzi, IDC advance development,
describing IPA III.
ACTION ITEM (ALL) - core team members send task force
status to Joe by Oct 22.
IPA Closure Meeting
IPA Closure meeting planned for December.
Task Force Status
On Line Help - no change.
Doc First - because of change in product
schedule, there may not be any deliverable
in time for IPA III.
Quality - course has been moved out to
November 1/2. Quality checklist is ready
for wrap-up.
Release notes - ready to present cover letter
at next core team meeting.
NCL - will be wrapped up neatly and continued
for product-based reasons.
Problem Solving - on hold until Heather Waters
returns. No deliverable possible in the IPA III
timeframe.
Human Factors - has a list of resources that they
put together. Sue Bedenham has a test plan tobe
used in the HF lab. They will decide how to
wrap things up in their meeting next week.
Multimedia - will meet next week to agree on
the best way to wrap it up.
Desktop Migration - meeting later today to
determine status. Outline is in place for
a closure document.
Current Tools - continues its work. Meeting tomorrow
to decide status. Has decided not to do a
training session.
Continuous Improvement - will do a paper on
the post-mortem process before end of December.
Reusable/shareable - will meet on Monday Oct 18
Plan to pull together a resource list by end
of November.
ACTION ITEM (Bruce) - Bruce will contact informal task forces
for status.
ACTION ITEM (ALL) - get status, deliverables, and wrap-up date
from task forces.
Next Meeting
o Date: 27-Oct-93, 9:30 a.m., FROST C.R.
o Cover letter presentation by Bob Govoni
|
| 28.20 | 9/30 minutes | TNPUBS::GILLHAM | | Fri Oct 29 1993 08:13 | 139 |
| From: TNPUBS::BREWER "Joanne 226-7220 LKG1-3/L12 13-Oct-1993 1731" 13-OCT-1993 17:34:50.63
To: LKG,TAY,REO
CC: BREWER
Subj: 9/30 IPA Core Team Minutes
Minutes of IPA III Meeting of 09/30/93
Attendees:
Tom Ewart
Bruce Gillham
Joan Goldstein
Celia Marsh
Mike Quinn
Joe Quigley
Mariellen Sheridan
STATUS OF TASKFORCES
Online Help
Nothing new to report, same status as last meeting.
IPA Newsletter
In progress, about half completed.
Documentation First
Taskforce has identified a new product for producing the
documentation set first. The taskforce is confident that they
will
have a deliverable by the end of IPA III.
Quality
Course materials distributed to Core Team for review.
Release Notes
Coverletter guidelines were revised based on Core Team comments.
Coverletter template is in progress. Another draft of the
coverletter material will be distributed to the Core Team for
approval.
Bob Govoni asked that the IPA approval process be clarified and
posted in a public area.
NCL
Taskforce is waiting for a response from the NCL registry. Work
continues on the verb-oriented help.
Problem Solving
On hold until taskforce chair returns from leave.
Human Interface
Taskforce is still discussing whether to remain a formal
taskforce or change to informal. Joan to follow up on this.
Multimedia
Work continuing as planned. The Taskforce is considering adding
an
additional deliverable of a Powerpoint presentation. There is
concern that the current tool that the taskforce is using has
limitations when compared with Powerpoint on the PC (no color or
sound). The taskforce is investigating whether a Powerpoint
presentation could be created easily.
Desktop Migration
Taskforce is working on their summary document now since much of
what they were working on was achieved by the New Business group
(Communication Services).
A discussion followed regarding the fact that although the
Communication Services group has developed a PC environment, that
environment may not be the same as what other parts of the
organization need; there are other areas this taskforce could
possibly investigate. Bruce Gillham and Joe Quigley will meet
with the taskforce� to discuss the possibility of changing this
taskforce's goals.
Current Tools
Continuing to make progress. In the process of creating a
"getting
started" book for new PC users. Will also have a training
session for the group as a deliverable.
Continuous Improvement
The presentation to Management was canceled. Work is almost
completed and taskforce will be ready soon to present the
Post-Mortem process to the Core Team.
APPROVAL PROCESS
The Core team discussed the approval process for IPA deliverables.
Taskforces are expected to present their deliverables to the Core Team
first for review/approval. Once approved, the taskforce will summarize
their results at a management meeting for final management approval.
Bruce Gillham will distribute a detailed process to all taskforces.
QUALITY TASKFORCE DELIVERABLE REVIEW
The Core Team reviewed the instructor's guide for the Quality Course.
There were some questions about the course. Core Team members who had
questions will attend the next Quality Taskforce meeting to talk
with taskforce members.
ISSUES
A concern was raised about taskforce members receiving pressure from
their managment regarding IPA presentations. The Core Team emphasized
that presentations to management staff for final approval are
expected to be informal and brief, unlike the presentation of
deliverables to the organization. These will likely be more formal.
A concern was also raised regarding the effect of upcoming
organizational changes on IPA work. The core team felt that any IPA
work will still be valuable and useful, despite changes that may
occur.
Next Meeting - October 14, Robert Frost Conference Room, 9:30 - 11:30(USA)
Babbage Conference room 2:30-4:30 (REO)
|
| 28.21 | 12/2 minutes | TNPUBS::GILLHAM | | Tue Dec 07 1993 08:59 | 43 |
| Minutes of IPA III Core Team Meeting of 12/2/93
Attendees:
Tom Ewart
Bruce Gillham
Celia Marsh
Joan Goldstein
Joe Quigley
Mariellen Sheridan
TASK FORCE STATUS REPORTS
o Continuous Improvement (Bruce Gillham) -- Deliverable is completed.
o Customer Letter -- Work is completed.
o Online Help (Tom Ewart) -- Lee Butler is working on his portion of the task
force write-up. When Lee is finished, he will send the report to Bob Govoni
for additional information.
o NCL (Celia Marsh) -- Rod Wright will finalize his report. This task force
will continue as it is directly related to project work.
o Human Factors (Joan Goldstein) -- It is expected that the task force will
present their deliverable at the next core team meeting.
o Multimedia (Joan Goldstein) -- Work is continuing.
o Release Notes -- Bob Govoni presented the task force deliverable, which was
approved with minor modifications.
o Quality -- Rick Owens presented the quality check list, which was approved.
Rick also discussed the Quality Seminar -- the second seminar was recently
completed.
Joe Quigley is gathering IPA information that he will send to Kathy Richer and
Donna Tramontozzi. He still needs input from some task forces.
Next Core Team meeting is 12/16 in the Revere Conference Room.
Key agenda item is the agreement on how the Core Team will package and present
the final deliverables to interested parties.
|