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Training Implementation Team Meeting Minutes--1/23/96
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WHO WAS THERE
Present: Jim Carrig, Evelyn McKay, Joanne Roberts, Roland Toscano
Absent: Cindy Fleming-Wood, Pat Winner
AGENDA COVERED
o Discussed how we want to handle additional communications
(additional to the quarterly issue of the calendar, that is)
o Discussed the status of the new job aids program and next steps
o Brainstormed the upcoming training needs survey
o Confirmed next meeting and various action items
DECISIONS MADE
o We decided that the survey should be as simple as
possible. We'll ask just 3 questions: one on current
needs, one on anticipated needs, and one on preferred formats.
This will help us ensure that our Q4 offerings are on target.
We'll try to get time on the next NSCC meeting agenda
to share survey results and resulting actions.
o We decided to continue to issue the calendar on a
quarterly basis. We already have ideas and new items
to include in the Q4 calendar (and will keep track of
them.) If important new things come up, we can
just send brief messages out to NCC in the interim. Meanwhile,
it's nice to know that the Q3 calendar is being used.
o We'll make the job aids and any other files for
sharing available on ORION::user2:[nscc_train.public]
and also post a pointer to them in the new NSCC notes
conference. We'll store whatever file types people
send, either TXT or PS. People developing job aids at the
moment include Cindy Fleming-Wood, Kathy Icenogle, Jack
Downing, and Donna Micozzi. Lyn Higgs and others are
developing job aids for the PATHWORKS group--we don't know
yet if they will be too project-specific for all NCC.
o On the job aid template, we decided that including
graphics can be encouraged but left totally optional.
We also decided to encourage the use of the template
but not be too strict about acceptance. We can tighten things
up a bit later. The first order of the day is to get some job
aids ready and start some momentum.
o The schedule for the job aids is to work towards
announcing them on February 12th, which means having enough
of them completed and tested by February 5. (Joanne
may fine tune this schedule.)
ACTION ITEMS
ALL Let Joanne know if you can help with
the testing of the new/existing Job Aids.
Review survey promptly; when it's
issued, training team members need to
complete it too.
If you have no other actions items,
look through this list and see if there are
tasks you can pick up for someone else!
CINDY Adapt job aids to the template as best you can.
Joanne has a deadline for announcing them etc.
(Thanks for doing them--the graphics
look great!)
JOANNE Update job aids template with slots
for author's name and restrictions.
Coordinate offers from CC members
to write new job aids and/or make others
available.
Call contributors with deadline date
and any comments for updates etc.
ROLAND Once the survey is final, issue it to NSCC
using the personal email program on DEMON.
Continue testing draft job aids.
EVELYN Write and issue minutes--done.
Draft survey and send to team for review.
Set up new directory in NSCC_TRAIN
for job aids that have been tested.
Write Readme.txt for job aids titles
and filenames.
Ask for time on next NCC meeting.
Draft an announcement and invitation to
volunteer to write a new job aid; send
it to Joanne for filenames. Distribute
to team for review.
STATUS OF SW AND BOOK ORDERS
o Our two copies of Frame Version 5.0 just arrived. I
will announce and issue the software on a library loan
style. The eval kit is still here (in SHR) but will
need to be returned soon.
o Both copies of the new WinHelp Authoring Guide w. CDROM
are in use. Several additional copies are on order for
training purposes.
IDEAS TO STORE FOR Q4 CALENDAR
Terry Sherlock's Intro to the Internet video;
advertise tools guides/booklets written by Jim Carrig,
Jack Downing, and maybe others; include Word support
people in Dave Popp's CCC as hotline resources;
include Pat Soerl as tutor/hotline support for Frame.
NEXT MEETING AGENDA ITEMS
o Discuss the survey results and decide on resulting actions
o Review progress with Job Aids program and decide
next steps
NEXT MEETING
Tuesday, February 13, in the [TBS] room in LKG, 2:30 - 4:30PM
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Training Implementation Team Meeting Minutes--2/13/96
_____________________________________________________
WHO WAS THERE
Present: Evelyn McKay, Roland Toscano, Pat Winner
Absent: Jim Carrig, Cindy Fleming-Wood, Joanne Roberts
AGENDA COVERED
o Reviewed the training needs survey
o Discussed the status of the new job aids program and next steps
o Discussed the possibility of rotating team membership
o Confirmed next meeting and various action items
SURVEY RESULTS
We got 34 survey responses--a pretty good percentage. The results
confirm that the next batch of training we should concentrate on is
for the WWW. Also, the survey provided much detail of the
PC authoring tools we need to continue focusing on. We have
many individuals with unique training needs but also several clear
needs for larger groups of people.
DECISIONS MADE
o Decided to follow through now with training on top needs
from recent survey:
- SES Word Templates (Peter LaQuerre, 1/2-day class)
- Frame/SGML (external expert)
- WinHelp (Jack Downing? one or more 1/2-day classes)
- Doc-to-Help (Jim Carrig? one or more 1/2-day classes)
- RoboHelp (Bob Govoni? 1/2-day class)
- PC Environment (Job aids, as planned)
o We'll address the WWW training needs to start in early Q4.
o Decided to communicate to NCC now on what we'll offer as a result
of the survey.
o Decided not to attend to unique training needs that only one person
asked for. We do not have the time. Individuals with a
unique training need will be advised to pursue their own solution.
o Decided to encourage but *NOT* police the use of the job aids
template. Also, decided that the author needs to submit a
tested job aid. We can offer ourselves as possible testers
but leave the author responsible for testing. We think
this will generate a faster flow of job aids for CC members to use.
ACTION ITEMS
ALL Let Joanne know if you can help with
testing job aids
Send status on your action items to the
team on Friday, 23rd February
Be alert for people/course on the WWW
and HTML tools
JOANNE Update job aids template with slots
for author etc.
Encourage job aids authors to finish
up and mail their final job aids to
ORION::NSCC_TRAIN
Move job aids that are ready now to NSCC_TRAIN
Work with Evelyn on the announcement
ROLAND Write and issue a memo to NSCC
on resulting actions from survey
Check out the availability/relevance
of the video of Terry Sherlock's 1/2-day intro
to the Internet
JIM Call Jack Downing (and/or others) to
see if Jack will teach a 1/2 class on WinHelp
4.0; make arrangements and set up the class
Plan and arrange to put on a 1/2 day class on
Doc-to-Help; schedule this class after
the class on WinHelp
PAT See if Bob Govoni would teach a 1/2 class
on RoboHelp; make arrangements and
set up the class
Contact Pam Norton and see if she'll
be willing to teach a class on
WWW Design/Development in early Q4
Get a room for our next meeting
CINDY Keep going with the job aids
Help Joanne with the job aids program work
EVELYN Find out about cost & arrangements
for bringing in an expert to teach on
the new Frame/SGML; if possible,
set this all up
Ask Kathy Icenogle to explore HTML
tools in her capacity as CCC Tools Consultant
(what are they & which should we use & teach?)
Announce availability of job aids to
NSCC; check with Joanne on readiness
and filenames etc. first; issue
request for more job aids authors separately
Follow through with Peter LaQuerre
about a class on the SES Word Templates
Call Cindy; call Jim
Check on status of CD orders
Write and issue minutes--done
STATUS OF SW AND BOOK ORDERS
o We have two copies of Frame Version 5.0 now---one is
out on loan in SHR, the other is available
o Both copies of the new WinHelp Authoring Guide w. CDROM
are in use. Several additional copies are on order for
training purposes.
IDEAS TO STORE FOR Q4 CALENDAR
Terry Sherlock's Intro to the Internet video;
advertise tools guides/booklets written by Jim Carrig,
Jack Downing, and maybe others; include Word support
people in Dave Popp's CCC as hotline resources;
include Pat Soerl as tutor/hotline support for Frame;
include Pat Winner as I18N hotline support.
NEXT MEETING AGENDA ITEMS
o Status of all action items
o Review next steps and assignments
NEXT MEETING
Tuesday, 5th March in the [TBS] room in LKG, 2:30 - 4:30PM
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Training Implementation Team Meeting Minutes--3/5/96
_____________________________________________________
WHO WAS THERE
Present: Evelyn McKay, Roland Toscano
(Pat and Joanne were in touch with status etc.)
AGENDA COVERED
o Job aids program
o Plans for the post-survey training
o Internet offerings
o Q4 calendar ideas
STATUS/DECISIONS MADE
o PC job aids status: The job aids are now announced and located in
ORION::USER2:[NSCC_TRAIN.PUBLIC.JOBAIDS].
We need to check on their use and
encourage writers to create more aids.
o Post-survey classes status:
- SES Word Templates (Peter LaQuerre, 1/2-day class)
*This is scheduled for March 29th in Euclid
in ZKO2, 9:30 - 11:30. We need to announce this soon.
- Frame V5 Intro (Pat Speorl; 1/2 day)
*This will be in early May. Team members need
to attend to follow up with students to see what more
they need & to evaluate the urgency of their needs
(Frame and Frame+SGML formal training costs a lot
and many do not actually have a project need.)
- WinHelp (Jack Downing and Jim Carrig; 1/2-day class)
- Doc-to-Help (Jim Carrig and Jack Downing; 1/2-day class)
*This series will start in April.
- RoboHelp (Bob Govoni; 1/2-day class)
*This is scheduled for April 17 in the AM.
- WWW Design & Development (Pam Norton; 1/2 day class)
*No schedule yet--we need to check out the
Bourne Bridge room availability & costs for this.
In May?
o We should have two new members by our next meeting :-)
o We decided to have Carole Stevens set up our next again
meeting as a distributed one. We can't get a DIBS line as
that has to be done months in advance but if we can all
get speaker phones, Carole will get the rooms etc. This will
save those of us in SHR and ZKO from yet another drive, if
it works, that is!
ACTION ITEMS
Pat, Roland, Evelyn:
Continue to follow up on the new
training, get events scheduled,
prepare announcements etc.
Joanne Encourage more job aids authors to finish
up and place them in the
ORION::NSCC_TRAIN public directory;
additional job aids topics--do we need more?
Roland Ask Pat Salvatore if Frame V5
workbook/kit is reusable.
Evelyn Ask Donna Sims about CD orders.
Ask Terry Sherlock if he has an online
file for his Internet slides.
Pass on Frame+SGML external training
details to DCE folks.
Get Frame V5.0.1 to Pat Spoerl.
Announce the Word Templates class.
All Read through the Q4 calendar work.
We'll split the calendar up and we'll all get
a portion to update this time.
WORK AND IDEAS FOR Q4 CALENDAR
Q4 emphasis will be on Web and continued tools
Update Job aids section
Include in "library Terry Sherlock's Intro to the Internet
video, plus his matching slides
Add back the Frame V5 built-in tutorial to self-paced section
Advertise tools guides/booklets written by Jim Carrig,
Jack Downing, and maybe others
Include Word support from people in Dave Popp's CCC
Include Pat Soerl as tutor/hotline support for Frame
Include Pat Winner as I18N hotline support
Include list of recurring conferences and seminars that are
career/technology-related
Remove the abstracts altogether
Add the new NSCC notes conference as a resource
Add contact for SES' new Web user group
Add new PC learning center in PKO
Include ID or other cross-training
For MM needs, add video training from TCDG
Confirm Hotlines and see about adding more
Consider placing a copy in the new Cornerstone
NEXT MEETING AGENDA ITEMS
o Welcome new team members
o Status of all action items
o Assignments to support getting the new training
scheduled and announced
o Q4 calendar work schedule
o Q4 calendar work assignments
o Housekeeping--setting up our next meeting as a phone
meeting to save on driving time for those in SHR and ZKO.
o Ideas for FY97
NEXT MEETING
Tuesday, 26th March, 2:30 - 4:30PM, Marblehead cr, LKG2-1
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