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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

5316.0. "Searching for Location of MTBF Data" by 16632::GEORGES () Tue Jun 03 1997 18:57

    I'm responding to an RFP and the customer is asking for Mean Time
    Between Failure (MTBF) rates for our Alpha system boards and I/O
    subsystems. Any idea where I could locate this information (or name of
    applicable product manager)? We're planning on putting our RFP response
    under nondisclosure, so I hope that this type of information can be
    shared in a protected fashion.
    
    Thanks,
    
    John Georges
    Western Region Technical Sales Support
    DTN 520-3116
    
    (Also posted in HUMANE::DIGITAL)
T.RTitleUserPersonal
Name		DateLines
5316.1A place to start...ACISS2::BEJCEKTue Jun 03 1997 19:1410
    Might try (in this order) the following if they are still around.  If
    you contact any one of them, they can either help you or send you in
    the right direction.  Worked for me last time - Don/Paul did it.
    
    Don Monaco / Paul Baumgarner
    Jane Mazzucovelli
    Rick Howe
    Mike Dacula (Gov't info)
    
    Good luck,   Bob
5316.2OPSUSPS::FPRUSSFrank Pruss, 202-232-7347Tue Jun 03 1997 19:244
    While any one of those folks might be able to do it for you, your
    official channel for such proprietary data is your sales organisations 
    Operations contact.  This person will have access to an on-line system
    that provides this data for most DIGITAL products.
5316.3been there..RDGENG::WILLIAMS_AWed Jun 04 1997 10:169
    mail david hulse @olo (warrington, england).
    
    we put together a neat answer for a similar request in an ITT just
    recently, and David has all the (recent) MTBFs to hand.
    
    enjoy
    
    
    AW
5316.4ASABET::DCLARKHowl!Wed Jun 04 1997 10:221
    also check out note 4424.
5316.5geraldo.reo.dec.com::ConnollyG[email protected]Wed Jun 04 1997 13:481
Don't forget to check out the AVANTO reference in that string