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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

5285.0. "Altavista Firewall prouct support ?" by ODIXIE::RREEVES () Tue May 13 1997 12:54

    Were would be the best place to go to get support on the Altavista
    Windows-NT firewall product ?
    Regards,
    Ray
T.RTitleUserPersonal
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5285.1PSP Browser.PCBUOA::WHITECParrot_TrooperTue May 13 1997 15:558
    Have you searched the Product Service Plan Web site>?
    
    http://rhbpc1.das.dec.com/psmg/search-psmg.html
    
    I didn't look too far, but this would be the place where the
    product got offered as a supportable entity.
    
    Chet
5285.2On the external Web as well37030::FPRUSSFrank Pruss, 202-232-7347Tue May 13 1997 18:535
    And there is AltaVista Notesbased support for all AV products somewhere
    off of altavista.software.digital.com
    
    FJP
    
5285.3BIGUN::nessus.cao.dec.com::MayneA wretched hive of scum and villainyTue May 13 1997 19:173
...and you can always ask questions in NOTED::SEAL.

PJDM
5285.4Never have been able to get in...37030::FPRUSSFrank Pruss, 202-232-7347Tue May 13 1997 19:471
    NOTED::SEAL is MEMBERS ONLY.  Do you have a moderator contact?
5285.5where else?CSC32::PITTWed May 14 1997 00:545
    
    
    Log a call to the Customer Support Center. 
    1-800-354-9000 and tell em you want Altavista firewall support.
    There is a whole team of folks there just WAITING for your call 8-}
5285.6NNTPD::"[email protected]"tim shineWed May 14 1997 05:257
You could try the SEAL notes conference on NOTED 
or use the technical support forum in the Partner 
Area at http://altavista.software.digital.com.

Regards

[Posted by WWW Notes gateway]
5285.7BIGUN::nessus.cao.dec.com::MayneA wretched hive of scum and villainyWed May 14 1997 19:263
Members only? Not for a long, long time.

PJDM
5285.8Very odd...37030::FPRUSSFrank Pruss, 202-232-7347Thu May 15 1997 20:1510
    Pulling my leg?
    
    I checked (yet again) just before posting my note and got a "you are
    not a member of this conference" message.
    
    Today I get in.
    
    Or I have lost my mind?
    
    FJP
5285.9BBQ::WOODWARDC...but words can break my heartThu May 15 1997 20:365
    >> Or I have lost my mind?
    
    possibly - do you have a backup? ;')
    
    H :')
5285.10NT is brokeODIXIE::RREEVESFri May 16 1997 07:593
    THe customer and I found out the hard way that the NT version is still
    (polite) young. Because of customer satisfaction we (Digital) are going
    to exchange the NT license for a UNix one.