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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

5217.0. "RED LIGHT Enterprise Apps" by MAIL2::RICCIARDI (Be a graceful Parvenu...) Mon Mar 31 1997 21:19

    I hope that someone or some group is doing 24X7 continuous effort on
    fixing our Enterprise applications....
    
    I've been trying to use EXCHANGE all day and night, to my intense
    frustration.  After trying several different entry points and waiting
    forever for logon scripts to run, or finally, after staring at the MS
    EXCHANGE banner for 15 minutes and then trying over again, EXCHANGE
    starts up... I double click a message and then I wait anywhere from 2
    minutes to 10 for it to open up for me to read....  this is not just
    today.  I do 90% of my mail remotely and it is ALWAYS difficult to get
    in and slow to operate...
    
    So I bag that horrid system and try OMEGA....
    
    Needless to say, I could write the great American novel between
    screens....  And.. it's APRIL now and it is just processing Feb..
    I don't remember signing anything that said I sell something and get
    paid for it 2 months later....
    
    I finally had to reset out of that particular piece of magic.....
    
    Quite frankly, TMS is a Blessing compared to these impementations...
    
    I'm WRITING this because I do not want the people responsible for these
    implementations to think that I (and others?) can actually get my
    (their) work done as is.....
    
    I'm not saying the effort to implement is trivial, rather incomplete
    and CRITICAL.        
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5217.1axel.zko.dec.com::FOLEYhttp://axel.zko.dec.comTue Apr 01 1997 12:0612

	I am assuming you have logged a call with CCS? Have you
	escalated it?

	This place is great to vent and grumble, but it would be
	interesting to see what has transpired between you and CCS
	also.

						mike
				not in CCS, but have been on that side
				of the fence at many a time in my career
5217.2Yah, we used to have production mail...PTOJJD::DANZAKPittsburgher �Wed Apr 02 1997 00:4519
    
    22:57:00 Error synchronizing folder
    22:57:00       [8004011D-524-0-0]
    22:57:00       The Microsoft Exchange Server computer is not available. 
    Either there are network problems or the Microsoft Exchange Server
    computer is down for maintenance.
    22:57:00       Microsoft Exchange Server Information Store
    22:57:00 Done
    
    So much for production mail....
    
    And, it only takes me 3-4 minutes to get logged in to Exchange.
    
    ANd to think that I used to gripe about ALL-IN-1 being slow.  Ha!
    I could care less about the wiz-bang features.  I just want to send a
    message quickly and get on with it and ...aarugh
    
    
    
5217.3MAIL1::RICCIARDIBe a graceful Parvenu...Wed Apr 02 1997 10:174
    .1
    
    Yeah... logged a report. Everyone blames RAS... it's being escalated...
    to what end? We'll see...