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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

5196.0. "DEC bashing on the internet" by MELEE::BGLEASON () Thu Mar 20 1997 20:59

	Does anyone know who can respond to this internet issue ?

Regards ,

Brian



From:	US6RMC::"[email protected]" "nancy g." 20-MAR-1997 14:59:00.69
To:	DRC - USDW - IWN - M&L IM&R - PSG 23-Feb-1997 1839 -0500 <usdev::bgleason>
CC:	
Subj:	You might not be able to e-mail me back ...

Just been reading in the TIAC newgroup that there are
some majorly serious problems with our whole e-mail
system, but especially with incoming.

Problems might last until the weekend.  So if you've sent
any mail to me that you expect a reply on, I **might** not
get it right away, and I **might** not get it at all.

Apparently some of the problem is related to some hardware
they run that's from DEC, and there's a ton of mumbling and
muttering and complaining in the newsgroup with TIAC users
blaming it all on DEC.  Someone posted the names and phone
numbers of some VP's for all us disgruntled TIAC users to
complain to ...

I can grab some copies of some of the nastier notes, if you'd
be interested in seeing them.

Anyway, if there's something important I should know, just keep 
in mind that e-mail might not be the best way for the next
day or two
T.RTitleUserPersonal
Name
DateLines
5196.1GIDDAY::BACOTThu Mar 20 1997 22:5610
    according to www.tiac.net, The TIAC advantage page:
    
    "We use superior hardware to maintain the best services, including 
    U.S. Robotics Modems and Silicon Graphics servers."
    
    I didn't see mention of any Digital hardware...
    
    	
    angela
    
5196.2BIGQ::SILVAhttp://www.ziplink.net/~glen/decplus/Fri Mar 21 1997 06:279

Well.... I know my isp actually is using an alpha mail server and lately the
same thing has been happening to them. I got one message a few days after it
was sent. I guess maybe Exchange isn't the problem we are having here at
work... it is the Alpha Servers that are holding up the mail! :-)


Glen
5196.3QUARK::LIONELFree advice is worth every centFri Mar 21 1997 09:213
My ISP (Ultranet) uses AlphaServers and Digital UNIX, and has had no problems.

				Steve
5196.4TIAC getting more help than they can useSKIBUM::GASSMANFri Mar 21 1997 13:4815
    There have been lots of folks involved in the TIAC situation - there is
    a write up on what went on there - which can be sent on request. 
    DIGITAL support and engineering has gone out of their way to help out
    here.  It smells like a problem with ADVFS, but it could very well be
    rev levels of hardware.  TIAC is running mail on DIGITAL UNIX now, and
    is testing another large server to take over the web farm business now
    running on SGI.  DIGITAL currently has over 200 ISPs that use ALPHAs to
    run their business.  At any one time, there are half a dozen or so
    customer that are having serious problems, so we know everthing is not
    clean as it should be.  News in general, ADVFS issues, and ASE
    clustering are the biggest trouble spots.  It is however nice to see
    the various support and engineering organizations dedicate themselves
    to do "what ever it takes"...  
    
    bill
5196.5SHRCTR::shr160-246.shr.dec.com::PJOHNSONFri Mar 21 1997 16:3211
> Well.... I know my isp actually is using an alpha mail server and lately the
> same thing has been happening to them. I got one message a few days after it
> was sent. I guess maybe Exchange isn't the problem we are having here at
> work... it is the Alpha Servers that are holding up the mail! :-)

Would we please refrain from bashing ourselves unless and until some facts
are presented, and then use them to help solve the problem instead of possibly
compounding it?

Sheesh,
Pete
5196.6BIGQ::SILVAhttp://www.ziplink.net/~glen/decplus/Fri Mar 21 1997 16:424

	Pete... did you miss the :-) at the end of it? Wait, I already know
that answer... yes, you did.
5196.7Mea culpaSHRCTR::shr160-246.shr.dec.com::PJOHNSONFri Mar 21 1997 16:465
Glen, yes, I did. I guess I have to look harder for the rare
smileys in here.

Sorry,
Pete
5196.8BUSY::SLABA cross upon her bedroom wall ...Fri Mar 21 1997 17:035
    
    	Well, if Pete had added a smiley to the end of his note we wouldn't
    	have seen it because it probably would have been somewhere around
    	column 88.
    
5196.9SHRCTR::peterj.shr.dec.com::PJohnsonMon Mar 24 1997 11:205
Sorry, and I won't blame the software. I believe I have corrected the 
problem so that all may see every character of what I contribute to 
the general store of knowledge and understanding.

Peet