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Conference 7.286::digital

Title:	The Digital way of working

Moderator:	QUARK::LIONELON

Created:	Fri Feb 14 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	5321
Total number of notes:	139771

4996.0. "New Digital Call Center" by QUARK::LIONEL (Free advice is worth every cent) Tue Nov 19 1996 13:51

T.R	Title	User	Personal Name	Date	Lines
4996.1	number please	GRANPA::WSCHNAUFFER		`Tue Nov 19 1996 15:13`	1
4996.2		SEND::PARODI	John H. Parodi DTN 381-1640	`Tue Nov 19 1996 15:20`	4
4996.3	thanks	GRANPA::WSCHNAUFFER		`Tue Nov 19 1996 16:39`	1
4996.4	Not BEechwood 4-5789?	HERON::KAISER		`Wed Nov 20 1996 03:04`	0
4996.5	not 9, doesn't rhyme...	BIGQ::GARDNER	justme....jacqui	`Wed Nov 20 1996 08:45`	3
4996.6	PEnnsylvania 6-5000?	POWDML::HANGGELI	sweet & juicy on the inside	`Wed Nov 20 1996 08:46`	2
4996.7		AXEL::FOLEY	http://axel.zko.dec.com	`Wed Nov 20 1996 10:37`	5
4996.8	?	REQUE::PARODI	John H. Parodi DTN 381-1640	`Wed Nov 20 1996 10:50`	9
4996.9		BUSY::SLAB	Always a Best Man, never a groom	`Wed Nov 20 1996 10:53`	9
4996.10	NYC Trivia	WHOS01::BOWERS	Dave Bowers @WHO	`Wed Nov 20 1996 11:11`	10
4996.11	Philly Trivia	POWDML::HANGGELI	sweet & juicy on the inside	`Wed Nov 20 1996 11:39`	3
4996.12	DD, DDC	STOWOA::PRATT		`Wed Nov 20 1996 12:06`	2
4996.13		ACISS1::BATTIS	Clueless in Chicago	`Wed Nov 20 1996 12:20`	2
4996.14	Tell us about the software...	CSC32::S_WASKEWICZ		`Wed Nov 20 1996 12:42`	7
4996.15		ICS::CROUCH	Subterranean Dharma Bum	`Wed Nov 20 1996 12:43`	3
4996.16	Only for the SBU	JUMP4::JOY	Perception is reality	`Wed Nov 20 1996 12:46`	5
4996.17		BUSY::SLAB	Audiophiles do it 'til it hertz!	`Wed Nov 20 1996 14:08`	10
4996.18	Dirty deeds	RMULAC.DVO.DEC.COM::S_WATTUM		`Wed Nov 20 1996 14:12`	3
4996.19	PEnnsylvania 6-5000	COVERT::COVERT	John R. Covert	`Wed Nov 20 1996 15:11`	8
4996.20	impressive	REQUE::PARODI	John H. Parodi DTN 381-1640	`Wed Nov 20 1996 16:43`	6
4996.21	Better	JULIET::METCALF_BI		`Wed Nov 20 1996 18:15`	7
4996.22	Call Center summary	INDYX::ram	Ram Rao, PBPGINFWMY	`Wed Nov 20 1996 19:57`	49
4996.23	Call center presentation URL	INDYX::ram	Ram Rao, PBPGINFWMY	`Wed Nov 20 1996 22:40`	5
4996.24	some neat stuff	CSSE::taydhcp-23-144-116.tay.dec.com::vaughan		`Thu Nov 21 1996 11:59`	12
4996.25	this is great stuff!	TROOA::MSCHNEIDER	Nothing witty to say	`Thu Nov 21 1996 12:11`	3
4996.26	When's our turn ?	BBPBV1::WALLACE	No DTN. +44 860 675093	`Thu Nov 21 1996 14:59`	11
4996.27		BIGUN::nessus.cao.dec.com::Mayne	Poke and grunt low down	`Thu Nov 21 1996 21:14`	3
4996.28	just nosey ...	MPOS02::HARRISA	Don't bogart thos M&M's	`Fri Nov 22 1996 22:35`	7
4996.29		BRAT::STEVENS_M		`Mon Nov 25 1996 12:45`	13
4996.30	Story has been mangled	FUNYET::ANDERSON	Use apostrophe's correctly	`Mon Dec 09 1996 10:16`	21
4996.31	More on P Harvey	JOKUR::FALKOF		`Mon Dec 09 1996 10:40`	5
4996.32		COVERT::COVERT	John R. Covert	`Mon Dec 09 1996 14:19`	10
4996.33		RUSURE::EDP	Always mount a scratch monkey.	`Mon Dec 09 1996 14:32`	14
4996.34		RICKS::PHIPPS	DTN 225.4959	`Mon Dec 09 1996 15:30`	8
4996.35	It's an ACD, not voicemail!	KYOSS1::FEDOR	Leo	`Mon Dec 09 1996 16:29`	11
4996.36	Good... day!	FUNYET::ANDERSON	Use apostrophe's correctly	`Mon Dec 09 1996 17:14`	5
4996.37	We Win Some, We Lose Some	WRKSYS::TATOSIAN	The Compleat Tangler	`Tue Dec 10 1996 01:03`	23
4996.38	even almost got the name right :-)	2903::FLEISCHER	without vision the people perish (DTN 381-0426 ZKO1-1)	`Tue Dec 10 1996 08:26`	10
4996.39		12680::MCCUSKER		`Tue Dec 10 1996 10:18`	4
4996.40		ALEPPO::mse_notbuk.mse.tay.dec.com::bowker	Joe Bowker, Multivendor Sys Eng'g	`Tue Dec 10 1996 15:56`	5
4996.41	CSC works for me	KYOSS1::FEDOR	Leo	`Tue Dec 10 1996 16:35`	7
4996.42		NPSS::JOHNSON	Mike J., Network Products Support	`Wed Dec 11 1996 08:35`	11