Conference 7.286::digital

4771.0. "Euro IEG Process and comments" by HERON::dhcp191.isc.vbe.dec.com::beau (Will be fixed in next release!) Wed Aug 14 1996 08:59

	As a Digital Employee, I'm also a Digital customer when I order 
equipment using the IEG process.

	You will find below the process for ordering PCs in Europe as it has 
been announced recently. 

	I've also added my own comments on this process and would like to know 
the process in the US, AP,...

Louis

PS: the notebooks I mention later in this note have not yet been 
delivered!!!!! 

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To:	@distribution to any IEG requester
		
	
cc:	Martina Brandmeier @zuo
	Andreas Schleining @wbg
	Robin Gadd @reo
	Hansi Magalhaes @reo 	

European IEG Order Desk order process flow
published by: Hansi Magalhaes								
Referring to the IEG Process Announcement from Clemens Kammer back in June 
herewith again a summarised information of how to place an internal order at 
the IEG Order Desk.

IEG orders must be approved and sent via Teamlinks (exceptional via 
All-In-One) to the defined IEG order desk or the IEG country responsible using 
the new PCBU IEG Order Form. The following must be provided to ensure 
immediate order processing:

* Send IEG order form electronically and fully approved out of CC Manager's 
account to IEG order desk
* Fax IEG CAR request, fully approved according to Corporate Finance policy to 
the IEG order desk
* The PCBU IEG order form must include a contact name and reference the local 
CAR number
* Only one ship to address is allowed per official Digital site street address
* CDS will add a PCBU handling charge of 15% to your internal order and charge 
it to you cost center
* The IEG order desk cannot provide you with any queries on PC configurations, 
prices or lead-times
* The IEG order desk will send out a list with all saleable products including 
standard costs in GBP and US$ 
* Also a list with the actual currency exchange rate will be sent on a weekly 
base
* All communication with the IEG order desk must be held in English or no 
feedback is guaranteed
* No IEG order can be priorities unless Vice President approval is attached
* The IEG order desk provides a backlog report with all open orders on a 
weekly base

Marketing units: (PCBU only)

* All marketing unit orders have to be specified as such on the IEG order form
* Marketing unit orders will be reported by the IEG order desk to the country 
MDS contact

The detailed business rules and practices for ordering marketing units is not 
yet fully defined. Until that final version is in place these orders have to 
be placed according to the European Business rules for IEG except that the CAR 
can be signed by either PCBU Country or PCBU Finance Manager.

The IEG order desk will inform you with either an order confirmation or 
information regarding the actual status of your order within a reasonable time 
frame.

Confirmation: will be sent via teamlinks to confirm your order has been 
entered successfully and what the sales order no., cost center, the product 
no. and the schedule date is.

Information: will be sent via teamlinks to inform you all around a possible 
unavailability of an ordered product due to product changes, product shortages 
or other miscellaneous reasons.


Actions required:

� Ensure your PCBU IEG orders are according to the European Business rules 
3.16


For questions related to the above information please contact me 830 2617



SOME GENERAL COMMENTS:

	It's a major step forward to be able to use e-mail for ordering 
equipment, but whay do we still need to fax a copy of the CAR, if the mail is 
sent from the manager's account: don't we trust our managers!!!!

	The IEG order desk cannot provide you with any queries on PC 
configurations, prices or lead-times: 
		---> if they are just doing admin paperwork, then who can help 
us, advise us and give us prices and lead-times?

	The IEG order desk will send out a list with all saleable products 
including standard costs in GBP and US$
		---> How can we get that ?

	The IEG order desk provides a backlog report with all open orders on a 
weekly base
		----> who gets this information ?

	The IEG order desk will inform you with either an order confirmation 
or information regarding the actual status of your order within a reasonable 
time frame.
Confirmation: will be sent via teamlinks to confirm your order has been 
entered successfully and what the sales order no., cost center, the product 
no. and the schedule date is.

Information: will be sent via teamlinks to inform you all around a possible 
unavailability of an ordered product due to product changes, product shortages 
or other miscellaneous reasons.
		----> within what delay. I ordered NoteBooks in February 1996 
and was informed end of May that the product was End-of-Life, but it was 
before the new process.

re Don't we trust our managers?

No. If we did, we wouldn't need all thost VP's!

r

8^)

    I order Dec hardware for our group by sending email to a person back
    east along with a few sentences of justification.  I have to provide
    more justification if it's a significant departure from our annual or
    quarterly budgeted amount.  That's it.  Maybe the back east person is
    a hero and is dealing with all that other stuff.
               

    Good news,
    
    You have to use Teamlinks implies you need a PC. To order one you
    need one so catch 22....
    This is the best way to stop all IEG/PC orders because most of our
    management have never seen a PC. They only know it can generate
    spreadsheets.