| From: US4RMC::"[email protected]" "[email protected] auto-reply daemon on pobox1.pa.dec.com" 19-JAN-1996 11:34:29.12
To: "mark schafer, alpha developer's support" <bklite::schafer>
CC:
Subj: your mail to <[email protected]>
Thank you for your recent message to [email protected]. This is an automatic
reply that will help you connect with Digital. This message addresses:
1. Online Product Information
2. Internet Products & Services
3. Online Ordering
4. Digital's Press Release Subscription Service
5. Email Contact Information
6. Telephone Contact Information
7. Information Available Via Fax
==============================================================================
1. ONLINE PRODUCT INFORMATION
Digital provides online product information that is accessible via
the Internet. The available information spans a diverse range --
Digital's Customer Update, information sheets, technical overviews,
performance summaries, brochures, software product descriptions (SPDs),
whitepapers, presentations, the Networks Buyers Guide and even the
Systems and Options Catalog (SOC). Back issues of the Digital Technical
Journal are also available.
This information is accessible using the Internet access tool of your
choice -- FTP, WAIS or any World-Wide Web browser.
Instructions for World-Wide Web access:
If you already have a World-Wide Web browser, the URL Digital's
home page is:
http://www.digital.com/
Additionally, many of Digital's business units and product groups
have dedicated Web servers that provide deeper information about
related products and services. These servers are accessible by
following on the hyperlinks to "InfoCenters".
Instructions for FTP access:
1. ftp ftp.digital.com
2. login anonymous
3. cd /pub/Digital/info
All information is in either ASCII text or PostScript form. Each
document has an abstract file (.abs) that gives a single paragraph
overview of the document. It also contains the formal document name
and the release date.
Instructions for WAIS access:
Use any WAIS client and define the source as:
Server name: wais.digital.com
Database name: Digital-All
2. INTERNET PRODUCTS & SERVICES
For quick access to information about Digital's Internet products
and services, use your favorite Web browser to visit Digital's
Internet InfoCenter at:
http://www.digital.com/info/internet/
Or for a quick summary of Digital's Internet products and services
(and a detailed listing of where to FTP more information), just send
email to:
[email protected]
3. ONLINE ORDERING
The Electronic Connection is a one-stop, full service on-line system
to obtain news, catalogs, product information, quotes, place orders,
or track your order status. It is can be reached by modem dial-in,
the Internet, or by TYMNET. Current hours of operation are 6 am to
Midnight EST USA.
Via Modem:
1-800-234-1998
VT100 or compatible, 1200 to 9600 baud, 8 bits, no parity
Via Internet:
Telnet to order.sales.digital.com
Select option #2 for a trial run and registration.
Free. No obligation.
Via TYMNET:
Log in to host ECONN.
4. DIGITAL'S PRESS RELEASE SUBSCRIPTION SERVICE
Digital Press and Analysts News is an Internet-based distribution of
all Digital press releases. It is provided as a courtesy to analysts,
members of the press and the consulting community. For subscription
information, send a request to [email protected] with a subject line
of "help".
Digital press releases are also posted to the biz.digital.announce
newsgroup.
5. EMAIL CONTACT INFORMATION
[email protected]
Used to ask questions and provide feedback on Digital's
ACCESSWORKS family of database access and integration products.
[email protected]
Used to reach the Alpha developers support group.
[email protected]
Used to reach the editors of Digital's Customer Update publication.
[email protected]
Used to ask questions and provide feedback on Digital's DECADMIRE
products and services.
[email protected]
Used to ask questions or send feedback on Digital's DECmessageQ
family of software products.
[email protected]
Used to reach the editors of the Digital Technical Journal.
[email protected]
Used to ask questions and provide feedback about Digital's Enterprise
Server product line.
[email protected]
Used by U.S. based customers to enroll in free seminars being offered
by the Digital Seminar Series.
[email protected]
For more information on Digital's Firewall Security products and
services.
[email protected]
Used to request information about Digital's Fortran 90 software
products.
[email protected]
Used to ask questions and send comments about any of Digital's
Fortran products.
[email protected]
Used to answer questions and provide feedback about Digital's High
Performance Computing products and services.
[email protected]
Used to ask questions and provide feedback on Digital's IBM
Interconnect products and services.
[email protected]
Mail sent to this address will return this message.
[email protected]
Used to reach the editors of inFORM, Digital's customer newsletter
for VAX and Alpha migration issues and system upgrades.
[email protected]
Mail sent to this address will return an overview of Digital's
Internet-related products and services.
[email protected]
Used to ask questions and send feedback to Digital's Investor
Relations department, about Digital's financial information.
[email protected]
Used to answer questions and provide feedback about Digital's
LinkWorks product family.
[email protected]
Used in the United States to order product literature for delivery
by the U.S. Postal System.
[email protected]
Used to answer questions and provide feedback about Digital's
ManageWorks product family.
[email protected]
Used to request information on products developed by Digital's Mobile
Software Business Group.
[email protected]
Used to obtain more information about Digital's Multia MultiClient
Desktop, the solution to all your desktop management nightmares.
[email protected]
Used to provide information and feedback with Digital's Network
Integration business partners doing software development.
[email protected]
Used to ask questions and provide feedback on Digital's OpenVMS
solutions.
[email protected]
Used to reach the PATHWORKS engineering team.
[email protected]
Used to resololve problems related to sending and receiving
electronic mail messages with Digital employees.
[email protected]
Used to ask questions and provide feedback on Digital's PATHWORKS
products and services.
[email protected]
Used to ask questions and provide feedback on Digital's PC products.
[email protected]
Used in the United States to submit pre-sales technical support
questions. In addition to your question, please be sure to include
your name, organization, and telephone number. Response is by phone.
[email protected]
Used to resolve configuration and technical questions about Digital's
personal and departmental printer products.
[email protected]
Used in the United States to support distributors and resellers with
technical questions.
[email protected]
Used to ask questions and provide feedback about Digital
Semiconductor's chip products.
[email protected]
Used to ask questions and provide feedback on Digital's Storageworks
line of storage products.
[email protected]
Used by Storageworks channel partners for registration and general
enquiries.
[email protected]
Used to resolve configuration and technical questions about Digital's
video and X terminal products.
[email protected]
Used to reach Digital's Customer Endorsements group. Please send your
success stories here!
[email protected]
For more information on Digital's Internet Tunneling products.
[email protected]
Used to ask questions and provide feedback about Digital's Windows
NT product family.
6. TELEPHONE CONTACT INFORMATION
1-800-DIGITAL (1-800-344-4825)
7:30am - 8:00pm ET
To obtain pricing information, plan an order, track order status,
and to get answers to pre-purchase technical questions. Press #1
to speak to a DECdirect ordering specialist. Press #2 to speak to
a technical representative in the Technical Consulting Center.
For order placement through fax, dial 1-800-234-2298.
1-800-PC BY DEC (1-800-722-9332)
8:30am - 8:00pm ET
Desktop Direct provide easy access line for ordering Digital PCs,
peripherals, and applications.
- Pre-sales and post-sales support
- Configuration assistance
- Quotes and updates on special pricing promotions
- Product literature and specifications on all PC systems
For order placement, requests for quotes, or answers to your
questions through fax, dial 1-800-524-5694.
1-800-354-9000
24 hours
Customer Support Center provides hardware, software, and support
for customers who have purchased Digital's technical support.
1-800-DECSERV (1-800-332-7378)
8:15am - 5:00pm ET
Post-sales U.S. Customer Relations hotline for Digital Services.
1-800-DEC-INFO (1-800-332-4636)
8:00am - 5:30pm ET
Directory assistance for departments within Digital.
The above information is U.S. specific. For contact information in
other countries, please check:
ftp.digital.com: /pub/Digital/info/misc/contacts.txt
or
http://www.digital.com/info/misc/contacts.txt.html
7. INFORMATION AVAILABLE VIA FAX
If you do not have direct Internet access, but would still like
immediate product literature, Digital provides fax-on-demand services
for customers. To access these services call:
Digital INSTAfacts from DECdirect
U.S. and Canada 800-723-4431 (from any touch-tone phone)
Digital INSTAfacts from PC by Digital
U.S. and Canada 800-388-3228 (from any touch-tone phone)
Just by dialing the number and following the voice prompts, an index of
available information can easily be retrieved and reviewed. By entering
the number of the specific document you would like, within seconds, the
requested information prints out on your fax machine.
==============================================================================
Digital believes the information in this message is accurate as of its
publication date; such information is subject to change without notice.
Digital is not responsible for any inadvertent errors.
Alpha, DEC, Digital, and the Digital logo are trademarks of Digital Equipment
Corporation. UNIX is a registered trademark of Unix System Laboratories, Inc.
a wholly-owned subsidiary of Novell, Inc. All other trademarks or registered
trademarks are the property of their respective holders.
Copyright 1995 Digital Equipment Corporation. All rights reserved.
This message was last updated November 10, 1995.
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From [email protected] Fri Jan 19 08:19:28 1996
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Date: Fri, 19 Jan 96 11:07:08 EST
From: "Mark Schafer, Alpha Developer's support" <[email protected]>
To: [email protected]
Apparently-To: [email protected]
Subject: the latest list
-------- End of Returned Message
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% Subject: your mail to <[email protected]>
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