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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

4311.0. "Is Digital too slow?" by DECWET::WHITE (Surfin' with the Alien) Thu Dec 07 1995 12:23

Very interesting 'Special Report' in the Dec. 4th edition of
Info World.

There is something on the cover too, something to the effect
of:

'Lone wolf Digital embraces industry standards in an effort to
turn the company around'.

There are a number of things that are happening lately that really
are starting to make me feel *warm and fuzzy*

0	In general, much more trade press coverage

0	A local retail chain is starting to advertise Digital PC's
	here in Seattle on TV...my fiance last night: "HEY LOOK,
	DIGITAL!!"

0	DEC stock is performing rather nicely (if your not doing ESPP,
	you should be)

0	The Cray T3E or whatever it is...cool, I need a poster for my
	cube!!

0	Heard a rumor somewhere that there is a 9 year old kid out on
	the net looking for an Alpha Mother Board (smart kid)

0	I gave a friend of mine at SGI a pointer to the AlphaStation Infocenter,
	after checking it out...her remarks "I am NOT LAUGHING"

0	Memory Channel....uh huh huh huh...huh huh huh.....cool!!

0	Compaq, IBM, Tandem, etc. all suddenly are talking about Clusters,
	and resorting to FUD on ours...(I consider this a compliment)

0	MS is doing about faces big time these days.

However, one of the things that analysts say about Digital is that we are
too slow, we are trying to do too much, and that we need to recognize the
importance of timing and performance when the spotlight is on us.

I think that is somewhat valid.

Is our slowness just par-for-the-course for a company of this size?  Is there
any way we can become more nimble?  Are we more nimble than we used to be
when we were twice this size?

Can we make one more radical change and be a big company, but be just as
quick to market as a small one?  Especially with software?  Are we too
cautious with Field Test?  Maybe we should push a little Vapor now and
then?

-Stephen		
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4311.1The Eye of the Beholder?PCBUOA::FEHSKENSlen - reformed architectThu Dec 07 1995 14:0710
    
    They say there's no such thing as "bad press", but I was a bit annoyed
    by two things in the Info World article - first, the cover line, about
    our "embracing standards", as if this was a new strategy; but worse, a
    throwaway line about our "bewildering" collection of platforms and 
    operating systems!  Two platforms, Intel and Alpha, and three OSs,
    OpenVMS, Digital UNIX and Windows NT.  Bewildering?
    
    len.
    
4311.2HDLITE::SCHAFERMark Schafer, Alpha Developer's supportThu Dec 07 1995 15:354
    "Bewildering?"  Probably.  Most people walk into the computer store and
    see only IBM and MACintosh.  What else is there?
    
    Mark
4311.3We do seem to spend a lot of time slowing ourselves downGEMGRP::GLOSSOPAlpha: Voluminously challengedThu Dec 07 1995 15:4433
Actually, the thing that makes it "bewildering" rather than "simple"
is that only particular combinations work, in a lot of places.

Take boxes (there are a lot of other examples, this is just one...)

    A *simple* message would be maybe 4 "boxes" (desktop, deskside,
    server and refrigerator), all of which can have an Intel or Alpha
    CPU boards, and, if Alpha, all 3 OSes.  Instead, there are all
    sorts of "if x then not y", which means the simple message gets
    VERY blurred.

    Want a low end system?  Get an Alpha XL.  Ops - you want Unix
    or VMS, then you need xxx.  Want a fast system?  Get an EV5.
    But that only runs in a 30K workstation, and, not the same box
    where the P6 runs so you can't upgrade.  Want a big server?
    Get a Turbolaser.  Ops - want NT, make that a Sable instead.
    Want a portable to run a particular Alpha OS - it had better
    be VMS...

    (We spend money trying to partition markets to preserve margins,
    while our competitors from the PC space are spending money to make
    lower and lower cost systems at higher and higher volumes making
    our attempts at margin preservation look worse and worse, since
    we aren't following the curve down as fast.)

At least in terms of "boxes", we seem to do more when less (variety)
would do.  Further, the boxes we do ship (because we have so many
different ones...) frequently aren't at the leading edge because we're
doing so many.  Example: We have a low-cost P6 system, but where's
performance and price/performance competitive EV5 system (since,
unlike P6, EV5 has been shipping for the better part of a year...)?
That hardly seems like an agressive, nimble, competitor, nor do
the collection of boxes provide a simple clear message.
4311.4Need less to get moreNWD002::DENIGAN_KEKeith DeniganThu Dec 07 1995 19:303
    
    .3 is right on...
    
4311.5way too muchDECWET::BERKUNA False Sense of Well-BeingThu Dec 07 1995 19:565
    Hey Steve - we must be too slow - you seem to have plenty of time to
    read and write notes!
    
    ken
    
4311.6info world article...ALFA2::DWESTthe storyteller makes no choice...Fri Dec 08 1995 10:13238
	the article under discussion...  numerous forwards and such
    deleted.....  posted w/o permission...  mods, if inappropriate,
    please delete...
    
    
     
    InfoWorld Publishing Company 
    December 3, 1995
    
    
 Digital Equipment Corp. may yet prove that Jurassic
Park is not the only place where something can be brought back to life.

  Regarded as a prime candidate for extinction as the decade opened, the
company appears to be rebounding with a flourish by blending industry-
standard technologies with its proprietary products.

  But if the company has any hopes of maintaining that momentum, it needs to
improve on its capability to execute on product strategies, a problem that
has plagued the company for the past five years.

  Instead of fighting with industry leaders such as Microsoft Corp. and
Intel Corp., Digital is now focusing on using Windows NT to unify a
seemingly bewildering array of operating system and processor technologies.
The company's strategy is to offer industry-standard PC products that can be
tightly integrated with powerful enterprise systems based on 64-bit versions
of OpenVMS and Digital Unix.

  To further that integration, the company plans to announce this week at
the Digital Equipment Computer Users Society conference in San Francisco a
variety of system management tools that work across Windows NT and OpenVMS.

  That effort will be further enhanced in the next 12 to 18 months by
bringing the Win32 APIs to OpenVMS via a pact with Bristol Technology Inc.
that will be announced this week.

  "I like what I see of their selling NT across hardware platforms as a
unifying software strategy," said John Dunkle, president of Workgroup
Strategic Services Inc., in Portsmouth, N.H.  "[Digital] crafted a smooth
upgrade strategy for users that want to move back and forth between Intel
and Alpha systems."

  Ultimately, this strategy will enable developers to create Windows
applications that transparently run across a three-tier architecture made up
of Windows clients, Windows NT servers, and OpenVMS in the enterprise.

  "We expect NT to have the highest growth rate in that middle or
integration tier," said Enrico Pesatori, vice president and general manager
of Digital's Computer Systems division.

  In a Unix Expo speech in October, company Chairman Bob Palmer said he
expects Windows NT and Unix to each account for 40 percent of the server
market by the year 2000.

  Long committed to delivering its RISC-based Alpha servers and workstations
with Windows NT, the company is now beginning to make a concerted push with
Windows NT on Intel processors to fulfill this strategy.

  This effort has already helped Digital rebound from four years of losses,
with the company posting a profit of $121.8 million for its 1995 fiscal
year, compared to a $2.2 million loss for 1994.

  Despite the company's economic turnaround, some observers think its lack
of speed in bringing products to market and an effort to support everything
in a sometimes overwhelming portfolio of technologies -- Windows, Windows
NT, OpenVMS, Digital Unix, OSF, Pentium, and Alpha -- may haunt its comeback
efforts.

  "Digital is still most challenged by its lack of speed," said Richard
Buchanan, president of The Buchanan Group, in Peterborough, N.H.  "Not just
the general speed of change and unpredictability, but how quickly
competitors can grab the lime-light from them, like Sun [Microsystems Inc.]
is doing with its Internet strategies."

  And some observers believe the company's lingering love affair with
OpenVMS may impede the progress it is making in other environments.

  "It keeps their installed base happy as they keep evolving things like
OpenVMS and Digital Unix," said one longtime Digital analyst.  "But they are
investing in [OpenVMS and Digital Unix] now to the point where it is slowing
down development of other, more important, operating systems."

  And although corporate users say they generally like what they hear coming
from Digital in the way of client/server strategies, some say the company's
failure to aggressively embrace Unix System V pushed potential customers
away.

  "Like some corporate shops we have already voted with our dollars for
other client/server solutions.  [Digital] would have to come in with systems
at least an order of magnitude [better] for us to change our minds," said
Tim McCallister, a systems engineer with a large Chicago-based railroad.

  Digital officials argue there will be more than ample opportunity to make
up for lost time in the client/server arena, particularly as IS shops
consider a move to 64-bit platforms and/or transition their Unix and NetWare
applications to Windows NT over the rest of the decade.

  Although accused of moving slowly, Digital officials pointed to a number
of leading-edge products and services that might appeal to IS shops that
need the additional power:

  * Pentium Pro server and workstation solutions running NT;

  * The fastest RISC processor line with the Alpha;

  * The first commercially available 64-bit OS implementations; and

  * A service and support organization that now generates $7 billion in
revenues.

  "We, like a lot of other companies, can provide [customers] with products
that are scalable and portable," said Howard Elias, head of marketing for
Digital's Personal Computer business unit.  "But IS also needs a company
that can manage and support client/server strategies across the enterprise,
and I think we have proven [we can do] that."

  With PC revenues expected to top $3 billion in fiscal 1996, Digital is
finally able to present a multiplatform hardware strategy to corporate
accounts that carries some weight.  For example, Digital rolled out seven
NT- based "personal workstations" in late September with motherboards that
let users plug in either an Alpha or an Intel chip.

  That design should translate into sharply reduced manufacturing costs,
Digital officials said.

  "We now have the manufacturing economies [of scale] to build a large
workstation business that complements our PC business and can pass those
savings along to users," said Ed Muth, director of planning and product
management for Digital's Windows NT business segment.

  That should help move Digital into the top half-dozen or so PC suppliers,
up from No. 11 where it now resides, said Bruce Claflin, manager of the
company's worldwide Personal Computer business unit.

  "Digital has already had its catharsis and redefined everything it was
doing. It now recognizes what its core strengths are and how to leverage
them," Claflin said.

  Digital might also be able to better take advantage of technological
superiority in other areas, such as notebooks.  Early next year, Digital
will unveil its first Pentium HiNote systems, a move that may help it garner
market share from notebook leaders such as IBM and Toshiba America Inc. (See
"Digital breathes new life into HiNote line," Nov. 27, page 1.)

  But while Digital can also point to these achievements, the pressure is
far from over.

  The company's revolutionary portable design, widely praised when
introduced last year, was unsuitable for use with the higher powered Pentium
processor, and most competitors have already introduced Pentium-powered
notebooks.

  Even Digital's most impressive technological feats -- 64-bit Unix and the
Alpha processor -- might be fleeting advantages.

  Hewlett-Packard Co., now the No. 2 computer manufacturer in the United
States after IBM, has taken responsibility -- along with The Santa Cruz
Operation Inc. -- for developing an industry-standard 64-bit version of Unix
by 1997, which Digital has promised to support.

  Meanwhile, as Digital begins a strong push into the lower end business and
consumer PC markets, it finds HP there a step ahead and already gaining
rapid acceptance.

  "Digital is coming back, but the nature of the competitive environment
today won't allow them to ever regain that No. 2 spot from HP," said Frank
Dzubeck, president of Communication Network Architects Inc., a consultancy
in Washington.

  If enthusiasm among users for 64-bit solutions continues to build slowly,
Digital's lead in that market may not mean much.  It will likely allow HP a
chance to regroup and deliver competitive 64-bit solutions a year or two
from now, when corporate users may be more receptive.

  "If Digital can capture most of the early adopters of 64-bit while
continuing with their NT strategy on the low end, they can gain a true
advantage," Buchanan said.  "But as is true about most things in life,
timing is everything."

  That could be equally true for Digital's Alpha line, easily the most
powerful of the RISC processors currently on the market, but overshadowed in
sales by the PowerPC, Sun's Sparc architecture, and even HP's PA-RISC
architecture.

  Although Alpha's sales grew 77 percent during the past year, some
observers suspect the chip's volumes are not high enough to generate
significant profits, and may not be until Digital is able to sign some
licensing deals with large players.

  "The volumes aren't there for Alpha to be very profitable yet," said one
analyst.  "Right now they only have 25 `design-ins,' all of them with small
players using the chip for rather specialized uses."

  Digital hopes to offset that disadvantage partially by building systems
that can use either Pentium or Alpha processors, and by using NT as a common
OS bridging the two hardware platforms.  It's a strategy Digital hopes will
lead customers to Alpha when their processing requirements increase.

  "Of all the RISC-based platforms out there, we still believe Alpha enjoys
a performance advantage over Intel," Pesatori said.

  PC-based systems take off...

  U.S. shipments of Digital's portable PCs, desktop PCs,

  and PC servers for the past five quarters

  Shipment date                           Units

  Third quarter 1994                      82,200

  Fourth quarter 1994                     117,200

  First quarter 1995                      126,000

  Second quarter 1995                     115,500

  Third quarter 1995                      110,200

  ...Alpha-based systems chug steadily

  U.S. shipments of Alpha-based servers and workstations broken out,

  and their combined total, for the past five quarters

  Shipment date            Servers        Workstations   Total

  Third quarter 1994       3,137          8,700          11,837

  Fourth quarter 1994      3,626          11,541         15,167

  First quarter 1995       7,053          11,196         18,249

  Second quarter 1995      7,751          12,330         20,081

  Third quarter 1995       7,166          11,415         18,581


4311.7Way too much what?DECWET::WHITESurfin' with the AlienFri Dec 08 1995 12:343
re: -2

Yeah, time enough to care.
4311.8exAXPBIZ::WANNOORFri Dec 08 1995 16:2935
    As usual articles like this is refreshing on one hand, but frustrating
    on the other....
    
    like Digital Unix, OSF  --->> no one's telling them that it is the same
    now?
    
    like HP and SC are coming out with 64- bit INDUSTRY STDS UNIX;
    isn't Digital Unix already that?
    
    like Digital MIGHT be spending too much resources on Digital UNIX and
    OpenVMS... I mean I understand the OpenVMS angle, but Digital UNIX is
    not at its prime yet; there's a lot more to be done as we and the customers
    better understand what it means to support enterprise computing post-
    (IBM)mainframe era. I guess what I'm saying is rather ironic that
    the rag puts Digital UNIX maturity way ahead in years that it is
    implying that it is already an OLD operating system!	
    
    
    Let me digress a minute....
    I saw an ad for "HPUX 64-bit API" session at Decus this week! Now
    isn't that interesting?
    
    I say let's turn the table around...
    
    How about UNIX marketing with the Database Market Dev Group (in Palo
    Alto) get a booth and reserve sessions to hype our REAL successes in
    64-bit, like having the ability to make Oracle, Sybase, Informix
    all 64-bit, which means they can support VLDB and VLM applications,
    which means our "mainframe", Fortune 500 prospects and customers can
    benefit greatly (yada, yada, yada -- you all know the benefits, right?)
    AT the HP USers' Group Conference in Aug, 96 (they are calling it
    HPWorld now), and at InterWorks (HP9000/700 - tchnical computing) in
    Apr, 96???
    
    Must be Friday...
4311.9LGP30::FLEISCHERwithout vision the people perish (DTN 297-5780, MRO2-3/E8)Sun Dec 10 1995 09:2415
re Note 4311.8 by AXPBIZ::WANNOOR:

>     (IBM)mainframe era. I guess what I'm saying is rather ironic that
>     the rag puts Digital UNIX maturity way ahead in years that it is
>     implying that it is already an OLD operating system!	
  
        Perhaps what they meant to say is that UNIX is old (it is).

        If we are betting on an offering that is in one way 
        "old" yet in another way "immature", perhaps we will be in
        trouble.

        NT may be even more immature, but it certainly is *new*.

        Bob
4311.10DYPSS1::SCHAFERCharacter matters.Mon Dec 11 1995 10:191
    my initial reaction was "gee - another infodweebe discovers DEC".
4311.11Let's do itASABET::SILVERBERGMy Other O/S is UNIXThu Dec 14 1995 08:2414
    re .8
    
    UNIX Marketing and Palo Alto getting a booth or session together.
    
    I'll comit to getting the UNIX Marketing side of the work done
    if you could get someone from PA to work with us, and we'll hit
    DECUS in St. Louis in June as the first shot.  I'll get the HW
    folks to work with us also.
    
    Send me mail at xirtlu::mark with your thoughts.
    
    Mark Silverberg
    UNIX Product Marketing Manager
    
4311.12Awesome!!!!DECWET::WHITESurfin' with the AlienThu Dec 14 1995 13:050
4311.13AXPBIZ::OLSONDBTC Palo AltoThu Dec 14 1995 14:174
    I've forwarded replies .8 and .11 on to my management in the 
    Palo Alto Database Technology Center (DBTC).
    
    DougO