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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

4253.0. "Business process re-engineering?" by POWDML::DOUGAN () Tue Nov 07 1995 10:00

    Our Korean sales team has asked for a reference site in Business
    Process Re-engineering, preferably in the financial sector.
    
    We do have some sites but the work there was done some years ago and
    the recommendations were not implemented on Digital.
    
    2 questions:
    
    Anyone know of any good reference sites?
    Are we still in that business or is it better to refer to Arthur
    Andersen etc.?
    
    Thanks
    	Axel
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4253.1Work with your Sales AMMKOTS3::WTHOMASTue Nov 07 1995 14:0718
    We're out of the BPR component of Digital SI services, as viewed from
    the classic "big picture" standpoint.  There's no universally agreed upon 
    definition of BPR, so be careful.  One could argue that we still do
    BPR, if their view is to (for instance) to move from 2-tier to 3-tier
    client/server computing.  The BPR that we're not doing is enterprise-wide, 
    management consulting.
    
    Now there may be some local exceptions, but the general management 
    partyline is that we're directing that higher level portion to our 
    partners.  Indeed, those conversations have taken place in recruiting my 
    account, CSC Consulting, and are expanding in scope.  To oversimplify, 
    a useful paradigm might be "MANAGEMENT CONSULTING=CSC (or other partner), 
    TECHNOLOGY CONSULTING=DIGITAL SI".
    
    Yes, there's functional delivery overlap and yes, it complicates the 
    picture from a sales & delivery standpoint.  However, it also enforces a
    highly disciplined customer requirements review - ultimately a benefit to 
    all involved.
4253.2Let me know the type of reference you wantNYOSS1::DILLARDHappiness is a 1300 with one end to go.Tue Nov 07 1995 16:565
    Send me a mail message with the description of the type of reference
    you're seeking.  I might be able to help.  You can reach me via
    All-In-1 at Peter Dillard @nyo.
    
    Peter
4253.3Possible Asia/Pacific ReferencesGLRMAI::WILKESThu Nov 09 1995 11:485
    The Korean sales team might want to contact Johan Destrooper in
    Singapore ( @ ZPO ).
    
    Johan might be able to supply BPR references in the Asia/Pacific
    Region.
4253.4New Name, New Faces, Same result...TROOA::COCHRANEThu Nov 09 1995 14:279
    Team,
    
    I suggest you contact Bob Angel @TRO, Financial Services guy for
    Americas. He has a handle on the many BPR
    references (including Insurance) from Canada. 
    
    It's now called Business / IT Alignment.
    
    Brian  
4253.5Ask your BPR competency leaderWOTVAX::MILESPPeter MilesThu Nov 23 1995 08:188
Try asking the SI competency circle leaders for Process Modelling (BPR).
They are responsible for Digital's capability for this type of consultancy.

For AP Area the leader is Johan Destropper @ZPO.
Worldwide competency leader is Bill Dornbush @OGO.

Regards,
	Peter