| Title: | The Digital way of working |
| Moderator: | QUARK::LIONEL ON |
| Created: | Fri Feb 14 1986 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 5321 |
| Total number of notes: | 139771 |
I work in System Integration (SI), I think we are still named
that this week . A customer has asked us to deliver at their site
1 week worth of BASIC Unix training, including system administration
and BASIC programming (like how to use the make facility).
So silly me, I think lets get Digital Education involved. Assuming
that training and Education go together, I tell my boss "Hey, lets get
Digital Education involved". So he calls, and calls and each person he
talks to passes him off to the next to the point that he tells me "you
do it ".
So I'm asking you fellow readers, who is the best contact in
Education who would be capable of :
1. Calling a customer to determine the training requirments.
2. Identifing a trainer to go to the customer site to deliver the
training.
3. Commit.
I don't think this is Rocket Science.
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 4174.1 | Try Digital Learning Services..... | MSDOA::SCRIVEN | Fri Oct 06 1995 15:25 | 14 | |
Assuming your customer is in the general vicinity of you node i.e.,
Georgia, I would start with Walt Blanchard, Digital Learning Services
Sales Rep. He's in Alpharetta, sorry, I don't have his # handy, but he
is in ELF....
If that doesn't work, our partners, such as Pioneer, Avnet, etc., are
service sellers and are capable of selling this type
service/consulting. If you need a contact there, let me know off line
and I can do some further research for your.
Hope this helps....
Toodles.....JPs
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| 4174.2 | quick actions needed | WHOS01::JAUNG | Dave Bowers @WHO | Fri Oct 06 1995 16:39 | 12 |
First, talk to the nearest training facility. Usually, they are very
helpful to find out who is the proper contact for you.
Second, to train customer on site, it is the customer's obligation to
provide equipments and set them up. There is a minimum number of students
required depends on courses ( it used to be 8). Make sure your
customer understands this.
Third, my previous experience to book an instructor for customers is long
especially during the incoming holiday season.
Good luck!
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| 4174.3 | help is available | ODIXIE::RIPPCONDI | Fri Oct 06 1995 16:46 | 6 | |
I don't know if you were speaking to people in Customer training, but
we do offer UNIX training at our training centers and they are
available as on-site at the customers facility. If your customer is in
the southeast, Walt Blanchard is th right training contact for
customers. You can reach him at 343-0021. If you need some additional
help call me at 343-1634. I work in Customer Training.
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| 4174.4 | Try Tim Ayers 474.2679 to start | POBOX::SETLOCK | Fri Oct 06 1995 19:47 | 7 | |
MCS has a new charter to do Customer Program/Project management. I
believe this is in their charter. I don't know who it would be for
your area, but a place to start would be to call Tim Ayers DTN 474.2679
at ACI in the Chicago area.
Sue
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| 4174.5 | NCMAIL::SMITHB | Sun Oct 08 1995 19:09 | 3 | ||
SI has what are called DECstart type services... Call Saundra Bouldin
at dtn 339-5859 (301-918-5859). You and your customer will be very
happy!!
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| 4174.6 | Development & Learning | ASABET::SILVERBERG | My Other O/S is UNIX | Mon Oct 09 1995 08:58 | 4 |
Contact Michael Archdeacon @OGO DTN 276-9255 - Training Product Mgr.
Mark
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