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Conference 7.286::digital

Title:	The Digital way of working

Moderator:	QUARK::LIONELON

Created:	Fri Feb 14 1986
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	5321
Total number of notes:	139771

4127.0. "Polycenter NSR v3.1 client for OSF/1 - HELP!" by KERNEL::BARNARDP (Spike) Tue Sep 19 1995 08:56

    Help required - posted on behalf of Chris Hall at the UK CSC 
    
I have a call running with Polycenter NSR v3.1 client for OSF/1, but we are
now stuck because although we support NSR for OSF/1, we don't support, or have 
ANY skill in the building on the OS2 client side where the problem is.  The 
problem is sufficiently deeply linked with NSR's communication with OS2 that 
we are unable to even understand the problem!

In addition the product is not actually on the UK supported list (though I
believe that this is an oversight, rather than planned) and we are entirely
unable to progress the call.
    
The customer is very keen on getting a solution! ( The master of
    under-statement! ).  
    
    Please can anyone suggest where Chris can get help from for this
    problem?
    
    Call him on DTN 833 3394 
    or E-mail Kernel::Hall

T.R	Title	User	Personal Name	Date	Lines
4127.1		BAHTAT::HILTON	http://blyth.lzo.dec.com	`Tue Sep 19 1995 10:57`	2
	There are some OS/2 users in Digital UK, try noted::os2, or how about the DECnsr people themselves?
4127.2	We will take care of it.	DECWET::FARLEE	Insufficient Virtual um...er....	`Tue Sep 19 1995 13:25`	11
	Yes, Please talk to us!!! You will find the DECnsr (NetWorker) engineering group to be fairly responsive. If we cannot answer the problem, we can tell you how to get into contact with someone who can. Please follow this up in the DECWET::DECNSR notesfile, and I will personally see to it that you are taken care of. Kevin Farlee POLYCENTER NetWorker Engineering