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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3952.0. "HP FUD or FACT? (HELP)" by GLDOA::CUTLER () Wed Jun 21 1995 08:14


	I received the following in a memo from one of the members of 
	our ABU account team. I've deliberately taken the reference to
	the customer out (the ...). Anyone out there that can help with
	a documented (counter) response to this, or is it true?


	Rick C.

- - - --- ------------------------------------------------- -- - - - - - -




    The attached is not good news but certainly a demonstration of FUD on 
    HP's part.  

    I was in ... this afternoon, my customer stated "I'm getting at lot 
from HP recently". He then produced a FAX sent to him by HP this morning.

The FAX stated:
		 - on SAP/R3 HP sets new performance record!

HP T500 (10 processors)		108,000 trans per hour
DEC 8400 (8 processors)		 36,000 trans per hour

I believe this has gone to the entire HP contact base in .....



    
T.RTitleUserPersonal
Name
DateLines
3952.1try here (also?)KLUSTR::GARDNERThe secret word is Mudshark.Wed Jun 21 1995 09:444
	this is probably best asked in KENT::TURBOLASER, but I'm sure
	that the inevitable HP FUD rathole could grow here...

	_kelley
3952.2Typical HP FUDMRKTNG::BURROUGHSWed Jun 21 1995 10:0917
    This is typical HP FUD on R/3.  The 36,000 transactions refers to our
    benchmark on R/3 SD module. A complex, cycle consuming application.  We
    also maintained a response time of 1.45 secs.per transaction which
    translates into 1000 SD users. 
    
    The customer should ask what the transactions represent: SD, FI or MFG.
    And the response time that HP attained.
    
    HP is concerned with the power of alpha and is distorting performance
    numbers to their advantage. Sun is also doing this.  The question goes
    back to how representative the benchmarks are in predicting how the
    application will perform for the customer with the customers own data.
    
    Contact me direct and I will plug you into our SAP Expertice center
    here in ZKO.
    
    Al
3952.3T500 not so hot!MIMS::SANDERS_JWed Jun 21 1995 16:5911
    I am working with an HP account that was in the process of replacing
    their mainframe applications with SAP/R3 on an HP9000-T500.  They have
    stopped adding any additional SAP/R3 modules to the system because of
    the poor performance of the T500 and have brought Digital into the
    account so they can have a look at Alpha.  This account was feautured
    in "Client Server Computing" magazine as a great HP win.  Of course the
    article was written before the implementation began.
    
    If we replace the HP, and the account gives its permission, you will
    hear about it right here.  It would make a wonderful story.
    
3952.4TROOA::SOLEYFall down, go boomWed Jun 21 1995 18:3410
    Our performance folks in the SPG need a chance to crawl into the belly
    of this thing and find out why it stinks so bad, I've seen the press
    release and on the surface it looks up front but it can't possibly be. 
    
    We've had some success in casually steering SAP sales reps into taking
    customers on reference site visits to places where they are unhappy
    with HP's performance and support but it's a tricky game, the customer
    has to be a happy and willing reference for the software but soft on
    HP. I think the customer in .-1 (if they're who I think they are) is
    one we've had some sucess with this tactic. 
3952.5More on HP FUDJALOPY::CUTLERThu Jun 22 1995 07:5615

	Since I placed this entry in here, we've had an opportunity to find
	out more. It turns out that the comparision was very unfair, the HP
	numbers were for a client/server environment where the T500 was only
	serving the database, the "user apps" were running "somewhere else".
	Whereas our test results on the ALPHA included both the USER APPS and
	DATABASE SERVER. Much different test criteria. I've been told that 
	we (Digital) are in the process of testing using the same scenario
	as HP and that "we will blow them away"! :) We're trying to get a 
	copy of the FAX that was sent to the customer and use it to our 
	advantage on the account. We want to smear this (in a nice way ;)
	in their face. 

	Rick C.
3952.6NOVA::FISHERnow |a|n|a|l|o|g|Thu Jun 22 1995 08:309
    Why not counter with the DEC numbers of 3692.02 transactions per second
    at $4873 per tpsA numbers.  that's over 13 million transactions per
    hour on a standardized audited benchmark rather than a random roll your
    own on whatever you do better test.
    
    I know the 3692 number is over a year old, but it's still the record.
    and there are comparable numbers for smaller configurations.
    
    ed
3952.7MRKTNG::SLATERNew DTN 381-2445 as of 4/24/95Thu Jun 22 1995 08:4314
SAP customers are demanding to see results from the SAP benchmarks, plain and
simple.  

There are very few places on the planet where enough Alpha systems can be 
brought together to act as application servers to saturate an AlphaServer 8400 
eight-way database server, and the cost of doing so is quite high.  

As a matter of expediency, the testing that was done and published so far 
combined the database engine and application servers together. As was mentioned
this is being addressed.

Regards,

Marc
3952.8TROOA::SOLEYFall down, go boomThu Jun 22 1995 15:049
    The main reason to avoid using TPS numbers in an SAP opportunity is
    they have no bearing on reality (but then again I'm one of theose that
    believes that TPC numbers are useless in all situations) and HP is
    using TPC-C's for FUD right now. 
    
    Marc's folks are on this and you should engage them if you need their 
    help (for that matter if you're working an SAP opportunity and you're not 
    using the SAP Expertise Center in ZKO and Marc's SPG performance folks 
    you're in trouble already).
3952.9Repeat after meRDGENG::WILLIAMS_AFri Jun 23 1995 05:303
    Turbolaser + SAP + Marc Slater's team = big trouble for competitors.
    
    Commit to memory (.. shouldnt need 14G for that)
3952.10MRKTNG::SLATERNew DTN 381-2445 as of 4/24/95Fri Jun 23 1995 08:146
Norm, Adrian,

The checks are in the mail (or the cheques are in the post if you'd prefer):)
Thanks.

MS
3952.11Official ResponseTROOA::SOLEYFall down, go boomFri Jun 23 1995 12:09356
    The attached was prepared by SAP AG and Digital Equipment Corporation 
    in Germany in response to HP's misleading claims regarding the 
    performance of their machines.

                                        Date:     23-Jun-1995 05:33am EDT
                                        From:     Bertram Mandel
                                                  MANDEL.BERTRAM AT MANIS2A1 AT FRAIS1 AT FRS
                                        Dept:     SAP EC
                                        Tel No:   [49](6227)-34-4560 DTN: 877-8139

TO: See Below

Subject: HP's R/3 Benchmark Results / Digital Positioning            

    	 
    
    
                   Please distribute widely !



    Dear all,
    
    recently HP announced 'highest-ever R/3 Benchmarking' results. Please 
    use the positioning below to put the announcement into the right 
    perspective.
    
    
    best regards
    
    
    	      Christa Koppe  	       	    	 Bertram Mandel
    	      SAP  	     	       	    	 Digital
    	      [email protected]@Internet	 Bertram Mandel@FRA
    	      ++49-6227-34-3940	       	    	 ++49-6227-34-4560
    
    
    

    
    Comments to HP'S announcement:
    
    
    "A Dog that you hit barks... (Barkign Dogs don't bite)"
    
    
    1) HP used a new and specifically taylored SD Benchmark; 
    Dr. Zencke - Boardmember of SAP - announced at the SAP International 
    Logisitics Congress in Paris, that HP had used a new benchmark. So far 
    all other HW vendors used the standard R/3 SD Benchmark. 
    
    Using identical benchmarks could help customers to compare systems - 
    how useful is it to compare apples and oranges ? 
    
    2) The Benchmark was done on a unsupported Configuration
    HP -again- benchmarked system configurations, that are not even 
    officially supported. The benchmark was run on HP-UX V10.0 Oracle 
    V7.1.4 R/3 V2.2c. This is not a supported combination. 
    Based on the actual matrix of supported configurations (dated June 
    23rd) R/3 V2.2c requires Oracle V7.0.16.6 and HP-UX V9.x.
    HP-UX V10.0 / Oracle 7.1.4 will be supported by R/3 V2.2D+.
    
    3) HP used Raw-Device instead of the filesystem
    Due to the fact, that HP had servere problems with the Unix file 
    system, that constantly crashed when the benchmark was prepared, the 
    benchmark was run without the filesystem. Instead the 'raw-device' was 
    used (the first time ever) so far this is not a supported 
    configuration. SAP supports R/3 Databases only on file systems.
    All System Management tools have been developped for file system based 
    R/3 implementations. Support for Raw-device is not officially announced 
    jet. According to SAP the support is planned only as an option in R/3 
    V3.0. (R/3 V3.0 General Availability is planned for the beginning of 
    CY1996) 
    The tests have shown, that using the raw-device results in 20-30% 
    performance increase compared to the file system. (And all the 
    trade-offs regarding data management, availability, etc. must be 
    accepted)
    
    Question: 
    How will efficient management of large scale Databases / changing of 
    disks / desaster recovery be implemented without a robust filesystem 
    providing support for commercial applications ?
    Is the availability / stability / management of critical data and it's 
    management less important to HP ?
    How would using a filesystem impact the HP's announced performance ?
    
    
    4) Stability of used Equipment
    HP's original plans were to do a head-to-head benchmark with Digitals 
    Turbolaser benchmark, that was done in the beginning of April.
    Due to technical problems the HP systems were not delivered in time. - 
    HP backed off the head-to-head benchmark and changed strategy.
    When the newly announced systems arrived it took several days to just 
    install the machines, operating system, database and R/3 system.
    Fatal errors occured and the systems crashed constantly. (See comments 
    on the file-system above)
    
    Compared to that, the quality of the equipment that Digital used for 
    the benchmark resulted in pleasure and enthusiasm of the benchmark 
    team. 
    Digitals Turbolaser was installed from scratch within 5 hours; the 
    benchmarks started immediately. 
    Aside from the excellent performance, that the R/3-TL Benchmark showed, 
    the quality of the systems was a key criteria for SAP's CIO to finally 
    order TurboLasers for the development environment.
    
    
    5) Host based vs. Client / Server
    Digital benchmarked a host-based R/3 system using the standard SD 
    Benchmark.
    The R/3 database as well as all R/3 application code was loaded on ONE 
    machine. (AlphaServer 8400 - 8 CPUs, 8GM Memory). This configuration 
    supported 36.000 SD Transactions / Hour.
    	 
    	 The AlphaServer Performance was (36.000 / 8 CPU's):
    
              4500 SD Transactions / Hour / CPU
    
    HP benchmarked a Client / Server based R/3 system and used a 
    specifically taylored SD Benchmark. 
    
    (Please Note: Compared to the host-based R/3 installation the Client / 
    Server based implementation allows to take full advantage of dedicated 
    servers and thereby eliminates competing operations (i.e. Database 
    tasks vs. online tasks), that typically occur, if both tasks are run on 
    one system.)
    
    The HP Benchmark Configuration was:
    1 Database Server with 10 CPU's plus 46 Application Servers.
    This configuration supports 108.000 SD Transactions / Hour.
    
    	 The HP Performance is (108.000 / 56 CPU's):
    
              1928 SD Transactions / Hour / CPU
    
    	 The resulting relative Performance: ( DEC / HP )
    
    	      4500 / 1928 = 2.33
    
         Digital's AlphaServer (available/shipping) CPU outperformed HP's 
         hottest (not even available) CPU by a factor of 2.33 even though 
         HP used the 20-30%performance benefit of the unsupported 
    	 raw-device vs. filesystem implementation.
    
    
    Taking the performance penalty into account, that result from the file 
    system based implementation compared to the un-supported raw-device 
    based benchmark, that HP did, the outperforming-ratio is even bigger.
    (Asumption: 1928 T/h/cpu == 130% of a file system based benchmark;
    	        1483 T/h/cpu == 100% of a file system based benchmark)
    	 
    	 Result:
    
    	      4500 / 1483 = 3.03 
    
         Digital's AlphaServer (available/shipping) CPU outperformed HP's 
         hottest (not even supported configuration) CPU by a factor of 3.03
         based on a realistic comparison. (File system based, all benefits 
         of data Management for large scale implementations)
         
    
    6) Performance / Comparison & Path forward
    In order to prepare large scale benchmarks and eliminate infrastructure 
    limitations Digital is currently setting up it's R/3 Benchmark Center 
    in Walldorf. 
    The Benchmark Center will be equipped with 5 AlphaServer 8400 Systems 
    and several other AlphaServers plus High-speed Gigaswitch Network 
    technology. One of the first tasks of the benchmark center will be to 
    set-up a real high-end c/s benchmark for R/3. 
    
    Based on the experience with host based as well as client / server 
    benchmarks, the Team expects to announce soon that AlphaServer based 
    R/3 Client/Server systems again outperformed the closest competition by 
    the factor of 2.33, 3.03 (or better)
    
    
    7) Migration free computing
    Needless to say, that specifically large scale R/3 implementations 
    benefit most from the 64Bit Migration-free AlphaServer Technology. 
    On Digital's AlphaServers the Implementation of Productive R/3 systems 
    for multible hundreds (thousands) of users, supporting the mission 
    critical business applications will therefor not require:
    - Hardware Migration
    - Operating System Migration
    - Database Migration
    - Data Migration
    - R/3 Migration 
    
    
    8) Cost of Ownership
    In order to position the value of benchmarks and to apply it for a 
    decision making process it needs to be put into the overall context.
    (How valuable is a benchmark, if the context does not fit?)
    Typically R/3 customers implement the system to support critical 
    business applications for large portions of their enterprise.
    System Performance as well as leading Price/Performance is important. 
    Even more important is the overall Cost of Ownership.
    Recent analysis of an independant group (Alliance Development) 
    underlined the leading position of Digital Unix and the AlphaServer 
    Technology in commercial application environments.
    
    The Digial Unix / AlphaServer combination clearly outperfoms HP-UX / PA 
    RISC systems in this analysis. Compared to an overall COO 28KUS$ of the 
    AlphaServer a comparable HP configuration results in more than 130KUS$.
    
    This is a Factor of 4.6 !
    

    
    HP's announcement follows:
    
    
    HP AND SAP RELEASE HIGHEST-EVER BENCHMARKING ...
    PALO ALTO, CALIF....BUSINESS WIRE -June 14, 1995-- 
    
    Hewlett-Packard Company and SAP today announced the highest-ever 
    benchmark results for SAP's leading R/3 application suite and new SAP 
    market-share data for HP.  Nine hundred users were recorded using SAP's 
    R/3 Sales & Distribution (SD) benchmark running on a UNIX(R) 
    system-based 10-way HP 9000 T500 Corporate Business Server.  HP's 
    recently released midrange HP 9000 K-class servers also posted record 
    price/performance results. 
    
    "These benchmark results are indisputably the best we have ever 
    achieved for R/3, and they underline HP's position as the supplier of 
    the industry's leading open-systems platform," said Paul Wahl, 
    executive vice president for marketing at SAP AG.  "We know that our 
    joint HP/SAP customers can expect the best performance and 
    price/performance combination and the highest return on investment. We 
    are extremely pleased with this outcome." 
    
    "Working with SAP to achieve this result is a major breakthrough for 
    our joint customers," said Carol A. Mills, general manager of HP's 
    General Systems Division.  "However, both companies can offer more than 
    just the best performance.  Our SAP-HP Competence Centers provide 
    customers with invaluable expertise for migration and implementation 
    assistance, and the recently announced HP/SAP Complementary Products 
    Center provides a range of associated products for joint customers in 
    areas such as network and systems management and application 
    interfaces." 
    
    In addition to the benchmark results, SAP announced that the growth of 
    HP customer sites running SAP R/3 continuously exceeds the nearest 
    competing hardware platform, averaging two new HP/SAP customer 
    installations per day over the last year.  There are more than 1,400 
    worldwide HP/SAP installations, with more than 950 of these at end-user 
    customer sites -- 42 percent of SAP R/3 licenses run on the HP 9000 
    platform.  
    
    Benchmark Configurations 
    
    The benchmark environment was set up at SAP's worldwide headquarters in  
    Walldorf, Germany, by HP and SAP engineers.  SAP measures the 
    performance of different hardware platforms with its own application 
    benchmark, which is based on the Sales & Distribution module of SAP 
    R/3. 
    
    A 10-way HP 9000 Corporate Business Server, set up in a client-server  
    configuration running HP-UX(1) 10.0, and the Oracle 7.1.4 RDBMS posted 
    the highest-ever SD benchmark performance recorded by SAP.  Nine 
    hundred SD benchmark users were recorded on SAP R/3 2.2d with an 
    average response time below 2 seconds.  In throughput terms, this 
    represents more than 108,000 transactions per hour. 
    
    In the midrange HP 9000 K-class server benchmark, a Model K400 system 
    --  (four-way symmetrical multiprocessing) with 2GB memory, HP-UX 10.0, 
    Oracle 7.1.4 RDBMS, SAP R/3 2.2c and the SD module -- was used in a 
    client-server configuration. 
    
    The results showed 360 SD benchmark users with an average response time 
    of 1.69 seconds (2 seconds is the 'maximum allowed response time').  In  
    throughput terms, this represents 43,344 transactions/hour. 
    
    These figures lead the industry in price/performance: The K-class 
    systems provide two-thirds of the performance of the nearest competing 
    midrange platform -- at just one-third of the price.
     
    Founded in 1972, SAP AG has grown to become one of the largest 
    independent software companies in the world and is the market leader in 
    standard business software applications.  The company, which is 
    headquartered in Walldorf, Germany, now employees over 6.200 people. In 
    addition to SAP AG in Walldorf/Germany the company is globally 
    represented by 26 subsidiaries and affiliates, four of which are in 
    Germany, as well as by 7 SAP partner companies.  Those 34 companies 
    maintain offices in over 40 countries.  With its standard systems, R/2 
    for mainframes and R/3 for client/server platforms, SAP serves over 
    4, 500 customers in over 50 different countries. 
    
    HP is the world's leading supplier of open, client/server systems and 
    is the second-largest computer supplier in the United States, with 
    computer revenue of $19.6 billion in its 1994 fiscal year.  HP has been 
    delivering PA-RISC(2)-based business computers since 1986 with high 
    reliability, data integrity, data availability and systems 
    availability. 
    
    Hewlett-Packard Company is a leading global manufacturer of computing,  
    communications and measurement products and services recognized for 
    excellence in quality and support.  HP has 98,600 employees and had 
    revenue of $25 billion in its 1994 fiscal year. 
     
    Note to Editors: SAP R/3 is a registered trademark of SAP AG. (1) HP-UX 
    9.X and 10.0 for HP 9000 Series 700 and 800 computers are X/Open 
    Company UNIX 93 branded products.  UNIX is a registered trademark in 
    the United States and other countries, licensed exclusively through 
    X/Open(TM) Company Limited.  X/Open is a trademark of X/Open Company 
    Limited in the UK and other countries. (2) PA-RISC stand for Precision 
    Architecture, reduced-instruction-set computing. 
    
    CONTACTS:  HP Americas Bart Coddington, 408/447-1129 
    	      	   	       or 
    	      HP Europe, Germany Justine Steele, 49-7031-14-8059 
    
    

Distribution:
 
TO:  DIANE ALBANO @MKO
TO:  MIKE ALLEY @KXO
TO:  HECTOR BADILLO @MXO
TO:  ELLEN BILLITER @COP
TO:  FRANCOIS DICAIRE @MQO
TO:  PAUL DIODATI @MXO
TO:  DANIEL VON EHREN @IVO
TO:  NANCY HAMILTON @CGO
TO:  KARL HARRIS @PHH
TO:  ED HEROLD @COP
TO:  BILL HORZEMPA @MKO
TO:  MARTIN HUEL @MQO
TO:  LYNDA JONES @STO
TO:  AVI LEV @IVO
TO:  BOB LONGARIELLO @LAO
TO:  DOUG LOTEN @TRO
TO:  RICH LUCIANO @MKO
TO:  DAVE MASON @CGO
TO:  MAX MASTROCOLA @MQO
TO:  SKIP MAUSER @IVO
TO:  ENRIQUE MONTFORT @MXO
TO:  CALVIN NOEL @NVO
TO:  DON OSMUN @ACI
TO:  MIKE PARKER @HSO
TO:  BOB PEGAN @RCO
TO:  DAVID PERRY @CBO
TO:  TERRY POTTS @WRO
TO:  Barbara Radelet @VAO
TO:  GENE ROBINSON @ALF
TO:  BOB ROCHE @NJO
TO:  PAT SEITZ @CMO
TO:  NORM SOLEY @TRO
TO:  SANDY THOMPSON @WRO
TO:  RICK VANI @TRO
TO:  CHARLES WARDLAW @CGO
TO:  LORI WINN @WRO
TO:  GEORGE WONG @HGO
 
    
3952.12HP FUD OR SAP PLAYING BOTH SIDES OF THE STREET?USCTR1::HUNTERFri Jun 23 1995 16:0413
    I am confused - in the last entry we have two documents either 
    originating in or written with the support of SAP that effectively
    contradict each other.
    
    The last document is a joint HP/SAP release touting the performance 
    of R/3 SD on HP vs. Alpha, and it is preceeded by a joint Digital/
    SAP memo that positions the aforementioned document as "misleading".
    
    Is this a conscious market ploy by SAP?  Can't we manage our partner
    relationships a little better than this?
    
    Barrie
       
3952.13Friday afternoon flame...POBOX::CORSONHigher, and a bit more to the rightFri Jun 23 1995 16:2115
    
    As a Channels Rep for years and years, I can only say "You've got to
    be kidding."
    
    Our partners are their own people, and they do what they damn well
    feel like according to their business models, not ours. Until Digital
    starts realizing you DO NOT manage partners, we will continue to
    struggle in the reseller community.
    
    Now having gotten that off my chest, try words like "co-operate", or
    "support".
    
    Have a good weekend all...
    
    		the Greyhawk
3952.14ICS::VERMAFri Jun 23 1995 16:346
    
    
    The way I read it the second report dated 6-14-95 was issued by HP.
    the first report dated 6-23-95 is a rebuttal to HP report jointly 
    issued by Digital and SAP. Thats the only way it makes any sense.
    
3952.15Not exactly supporting their own VPNYAAPS::CORBISHLEYDavid Corbishley 323-4376Fri Jun 23 1995 17:143
    I agree with .14 and would say that SAP really seems to be cutting
    their VP (SAP person quoted in HP release) off at the knees. Ouch! 
    Looks like SAP internal issues as well.
3952.16Close rank, now!CSOA1::STUTSONSat Jun 24 1995 09:264
    The joint SAP/Digital response should be in every ABU/Distributors
    reps hands within a week.
    
    DS
3952.17KLUSTR::GARDNERThe secret word is Mudshark.Sat Jun 24 1995 12:116
>>    The joint SAP/Digital response should be in every ABU/Distributors
>>    reps hands within a week.

	hopefully with typos and grammar fixed...

	_kelley
3952.18READ .11 More CloselyJALOPY::CUTLERSun Jun 25 1995 08:149
	If you read .11 more closely you'll see (in the rebuttal) that it
mentions that the Benchmark test ran by HP "is different" than what has been
run by "other vendors" (including us). It was unfair for the HP Sales Rep who
used it to compare it against our numbers, making them (HP) look real good in
the process and most importantly - (that we may be able to use against them)
MISLEADING THE CUSTOMER.    

	Rick C.
3952.19TROOA::SOLEYFall down, go boomSun Jun 25 1995 14:154
    Misleading all over the map. HP has been FUDing us for the past year
    that "X is not certified by SAP" even when this was not true, now we're
    caugth them at it themselves and I for one am enjoying pointing that
    out to anyone that will listen.
3952.20HP FUD or FACT? (HELP)FREMP::ACQUAHMon Jun 26 1995 10:132
why can't we setup our Tl the same way HP  did then we can compare apples to
apples. that is HP FUD for Digital FUD. a very even playing field. 
3952.21MRKTNG::BURROUGHSMon Jun 26 1995 17:3015
    .11 contains our (Digital & SAP) rebuttal to the HP press release. 
    This was preprared in Waldorf by the Digital Expertise Center in
    Cooperation with SAP.  
    
    The HP press release was also done in cooperation with SAP.  
    
    HP has been excellent in producing FUD against Digital and Alpha over
    the last two to three years.  The best tools we have here in the US is
    the Expertise Center in Nashua NH.  This center is managed by Lee Mari.
    
    In Canada we have Rick Vani & Norm Soley.  In Europe its Bertram
    Mandel.
    
    If you are competing for a SAP R/3 deal, you will do well to initiate
    contact with one of the Expertise Centers.
3952.22yet another FUD from HP: no more UNIX from DigitalNAMIX::jptFIS and ChipsTue Jun 27 1995 05:2822
SAP R/3 cases are typically large, and customers important, HP seems to
be ready to use any FUD available...

One of the latest HP FUD's we've seen at many customer sites is HP's claim
that development of Digital's UNIX product has ended. They back up the claim
by giving customer a press article that states that OSF/1 development has
ended.

One customer called us and told that they want to know what's behind this
and if what HP says is true (aka. Digital will support ONLY OpenVMS and 
WindowsNT in near future). After we explained background of SPEC 1170,
Single UNIX Specification, X/Open and OSF, customer told us:

	"Clearly HP has feed us with false information! Our mission
	 critical platforms can not be based on such vendor's products
	 whos word we can't trust"

Customer decided to buy their SAP R/3 platform from Digital... :-)

Best regards,

		-jari
3952.23TROOA::SOLEYFall down, go boomTue Jun 27 1995 09:1510
    HP is clearly getting desparate and they're grabbing at straws. If the
    customer gives you the chance it's real easy to make them look silly
    and then turn the tables on them with real facts they can't respond to.
    
    As soon as the customer realizes they've been lied to the tide turns
    our way real fast.
    
    As for the last arguement also ask if the fact that OSF has stopped
    further development means HP/UX is dead since there is enough OSF/1 in
    HP/UX that they have to pay royalties to OSF for it?
3952.25"HP getting desperate," yah, right.MSDOA::HICKSTTue Jun 27 1995 11:3228
    RE:        <<< Note 3952.23 by TROOA::SOLEY "Fall down, go boom" >>>

>    HP is clearly getting desparate and they're grabbing at straws. If the
>    customer gives you the chance it's real easy to make them look silly
>    and then turn the tables on them with real facts they can't respond to.
 
    I read statements like this and I don't know whether I should laugh out
    loud or just groan in dispair.  
    
    DIGITAL EQUIPMENT CORPORATION, YOU ARE DRINKING YOUR OWN BATHWATER!!!   
    
    "Getting desperate?"  They're now well over $20B/year and CLIMBING. 
    They just had a two-for-one stock split!  Look at last weeks issue of
    PC Week... they have an umpteen page advertorial with excellent
    content, driving market perceptions that they are already the company
    IBM wishes it could be.  AND DON'T TELL ME ABOUT HOW DEAD-ENDED PA-RISC
    IS!  HP is selling more of those systems in a quarter than we sell in a
    year.  They are the market standard.
    
    We, on the other hand, continue to show each other charts and graphs of
    how great we're doing in the installed base...
    
    Last thought.  We sometimes rightfully point-out that HP gets a lot of
    its revenues from medical equipment and printers.  When throwing those
    rocks, just remember HALF of our revenues for our glass house come from 
    services.  And service vendors can be changed at the drop of a hat... 
    Ask any MCS sales rep how "loyal" our services customers are.
    
3952.26I'll have another cup of bathwater, please.MSDOA::HICKSTTue Jun 27 1995 11:3612
>>We can easily make a win-win deal with IBM (an honorable company) to increase
>>both of our companies' businesses with Alpha technology.  We could let HP have
>>it too, if they show some common sense and apologize for this FUD.  But as long
>>as they are unfairly attacking us, why should we?  Let's focus on making Alpha
>>and Digital Unix and NeXTstep so successful that Digital and IBM will pick HP's
>>bones, and all of HP's best engineers and marketing people and executives will
>>come running to us, begging for employment.
    
    Somebody, please go to this guy's cube and let us know what he's
    smoking, or popping, or drinking.  Obviously a powerful hallucinogen,
    certainly a controlled substance.
    
3952.27Ouch, life sucks, doesn't it.NEWVAX::MZARUDZKII AXPed it, and it is thinking...Tue Jun 27 1995 12:335
    re .25
    
    Excellent note. Now about those charts and graphs.
    
    -Mike Z.
3952.28Crosby's Rule #1USCTR1::CROSBY_GTue Jun 27 1995 14:177
    re .25
    
    A very simple rule:
    
    If the number of customers isn't growing, the company is dying.
    
    gc
3952.29HP earning momentum from last quarterCSCMA::BALICHTue Jun 27 1995 14:24149
    
    Folks - Note 3952.25 should be OUR wake up call ... 
    
    Here are the facts to back it up 

    p.s.  3952.25 was ***EXTREMELY*** generous with the HP's numbers, they are
        much better than what he said ...
    
    --------------------------------------------------------------------------
    HP Net Earnings Up 41 Percent in Second Quarter
    
    Orders Increase 27 Percent; Revenue Grows 19 Percent
    
    Palo Alto, California. May 16, 1995 
    
    
    Hewlett-Packard Company (NYSE: HWP) today reported a 41 percent
    increase in net earnings, 27 percent growth in orders and a 19 percent 
    rise in net revenue for the 1995 fiscal year's second quarter, which ended
    April 30. 
    
    The company earned $577 million in the quarter, or $1.10 per share, on
    approximately 526 million shares of weighted-average common stock and 
    common-stock equivalents outstanding. This compares with earnings of
    78 cents per share in the same quarter a year ago. (The average number
    of shares and equivalents used in computing net earnings per share has 
    been restated to reflect the retroactive effect of the March 1995
    two-for-one stock split.) 
    
    Orders for the quarter totaled $8.1 billion, compared with $6.4 billion
    in the year-ago period. U.S. orders rose 19 percent to $3.5 billion, 
    while orders from outside the United States grew 33 percent to $4.6 billion,
    or 57 percent of the company's total. 
    
    Net revenue for the quarter was $7.4 billion, compared with $6.3
    billion in the same period a year ago. Net
    revenue in the United States was $3.1 billion, an increase of 12
    percent compared with last year's second
    quarter, while net revenue from outside the United States rose 24
    percent to $4.3 billion. 
    
    We're pleased with many aspects of this quarter's performance," said
    Lewis E. Platt, HP chairman, president and chief executive officer. 
    "Our earnings growth was excellent, and order growth was very strong and
    well-balanced, with new products doing quite well. We also did a good
    job of managing operating expenses.
    We're disappointed, however, that our revenue growth was limited
    somewhat by the effects of several product transitions, as well as by 
    some production and supply constraints." 
    
    ******** Operations Review
    
    Within the company's computer business, orders totaled $6.4 billion, an
    increase of 28 percent over the year-ago quarter. Strong growth in PCs, 
    HP-UX (1) multiuser systems, LaserJet printers and customer support largely
    drove the increase. 
    
    The company's strength in PCs was broad-based, with desktop machines,
    servers and mobile PCs all achieving excellent increases. Aggressive 
    pricing, expanded distribution and the success of recently introduced
    products were major factors in this growth. 
    
    Order growth for HP-UX multiuser systems was outstanding, with
    particular strength in the telecommunications and manufacturing markets. 
    HP 9000 Series 700 workstations attained very good increases, with 
    midrange and high-end products particularly strong.
    Demand for the company's consulting and systems-integration offerings 
    grew sharply, as did orders for information-storage products. Orders for HP
    OpenView, the company's network- and systems-management platform,
    increased very strongly. 
    
    LaserJet printers attained excellent order growth, passing the 15
    million mark in LaserJet printers ordered since
    their introduction in 1984. Demand for the LaserJet 4Plus and 4L
    printers was strong, and initial orders for the
    LaserJet 5P were very good. The timing of product transitions slowed
    order growth for DeskJet printers this
    quarter. DeskJets posted moderate growth compared with an outstanding
    year-ago period, when important new products were available early in the 
    quarter. 
    
    The company's customer-support business attained excellent order
    growth, with all geographies contributing.
    Software support, outsourcing services and client-server network
    integration were particularly strong. 
    
    The test-and-measurement business achieved 28 percent order growth.
    Excellent demand for communications-test systems, board- and semiconductor-
    test products, low-cost and digital-test
    instruments, and consulting services fueled this growth. 
    
    Orders in the electronic-components business rose 25 percent compared
    with the same quarter last year, with
    strong growth in indicators and displays, fiber-optic components and
    optocouplers. Medical-product orders
    rose 11 percent, with good increases in demand for imaging products as
    well as healthcare
    information-management systems and services. The analytical-products
    business achieved 8 percent order growth, with gas chromatographs posting 
    a very good increase. 
    
    *************** Six-month Review
    
    For the six months ended April 30, net earnings increased 52 percent to
    $1.2 billion, compared with $776 million
    in the first half of 1994. Net earnings per share totaled $2.25
    (restated to reflect the retroactive effect of the
    March 1995 two-for-one stock split), an increase of 51 percent over the
    $1.49 (restated) earned in last year's
    first half. 
    
    Orders for the six-month period were $15.8 billion, an increase of 26
    percent over the first half of 1994. U.S.
    orders totaled $6.6 billion, an increase of 20 percent, while orders
    from outside the United States were $9.2
    billion, up 31 percent over a year ago. 
    
    Net revenue rose 23 percent over the first half of last year to $14.7
    billion. Net revenue in the United States was
    $6.3 billion, an increase of 17 percent over the year-ago half, while
    net revenue from outside the United States
    rose 28 percent to $8.4 billion. 
    
    *************** Business Outlook
    
    "Demand for HP's products and services in the first half of 1995 was
    outstanding," said Platt. "We're working closely with suppliers to 
    address the availability issues that affected us this quarter. We're also 
    focused on improving our production planning in order to meet demand more
    effectively. 
    
    "The competitive environment is still intense, with pricing pressures
    continuing across our markets. In addition,
    there are signs that overall economic growth in the U.S. may be
    slowing. 
    
    "We have exciting products, outstanding people and a solid track record
    of helping customers succeed," said Platt. "In coming months we'll roll 
    out new products aggressively and work to extend our improvements in
    expense and asset structures. We see a lot of opportunities for
    profitable growth, and we believe we're well-positioned to compete for 
    them." 
    
    Hewlett-Packard Company is a leading global manufacturer of computing,
    communications and measurement
    products and services recognized for excellence in quality and support.
    HP has 98,600 employees and had revenue of almost $30 billion in its 1994 
    fiscal year. 
    
3952.32..!..RDGENG::WILLIAMS_ATue Jun 27 1995 16:032
    see 3950.51
    
3952.33TROOA::SOLEYFall down, go boomTue Jun 27 1995 19:3411
    HP is in good shape and they are often eating our lunch, no question
    about it but, much like a certian company we all work for and few
    others I can think of (think Sun in 1989) HP is starting to let their
    success go to their heads, I've helped take business away from HP in
    several accounts this quarter, three of these are off base for every
    one on, the one comment that has come up in every case is that HP has
    taken an arrogant or flipant attitute with every one of these customers
    and the impression that Digital wanted and would work for the business
    is the number one factor that turned them our way. 
    
    HP has a lovely statue but them feets are clay. Keep kicking.
3952.35HP is the leader, but we have improved ...NAMIX::jptFIS and ChipsWed Jun 28 1995 10:1732
>    others I can think of (think Sun in 1989) HP is starting to let their
>    success go to their heads, I've helped take business away from HP in
>    several accounts this quarter, three of these are off base for every
>    one on, the one comment that has come up in every case is that HP has
>    taken an arrogant or flipant attitute with every one of these customers

	Fully agree with this!

	I've been involved in taking business away from HP, and I see 
	few reasons why:
	- HP is coming arrogant (as we were and Sun is)
	- Our products are _very_ competitive and exceed performance and
	  functionality in many cases where we used to be weak
	- Our pricing is aggressive enough
	- Our attitued is humble but we still have spine enough to argument
	  and talk in depth when bidding against HP
	- and lately, maybe most of all, we have received very positive 
	  publicity lately, and our overall image is improving all the time
	  (I hope this will be true after Q4 results :-)

	For example TurboLaser and Gamma have been extreamly succesull 
	product during Q4 (at least here) when fighting against HP
	offering as they have combination of World Class product and
	strong positive image created by press and Oracle publicity.

	Of course we should never forget that HP _is_ still the leader
	in UNIX systems and they're riding on their success right now.
	But this is not something that we hadn't seen ever before.

	Best regards,

		-jari
3952.36HP becoming arrogant!MIMS::SANDERS_JWed Jun 28 1995 11:1810
    re. 33
    
    In recent meetings with Jim Cassell of the Gartner Group, he told me
    that HP was becoming arrogant.  In recent weeks, several customers have
    passed this information along to Gartner, who in turn has passed along
    the information to senior HP management.
    
    A friend of mine, from another company, recently interviewed with HP
    and told me he could not believe how arrogant they were in the
    interview.  They offered him a job, but he turned it down.
3952.37former customers rememberBROKE::SERRAYou got it, we JOIN it....DBIWed Jun 28 1995 17:3714
                           -< HP becoming arrogant! >-
--------------------------------------------------------------------------------
       In recent meetings with Jim Cassell of the Gartner Group, he told me
       that HP was becoming arrogant.  In recent weeks, several customers have
       passed this information along to Gartner, who in turn has passed along
       the information to senior HP management.
    
       A friend of mine, from another company, recently interviewed with HP
       and told me he could not believe how arrogant they were in the
       interview.  They offered him a job, but he turned it down.
    
    
    Sounds like DEC in the early 80's,  I guess they are heading for
    bad times.  DECCies were not easy to deal with back then!
3952.38HP Q3 ResultsMIMS::SANDERS_JThu Aug 17 1995 13:0912
    re. -1
    
    So much for HP heading for bad times.  Here are there Q3 results:
    
    Profits up 66% to $576 million,
    
    Revenue up 28% to $7.7 billion,
    
    Orders up 34%.
    
    Maybe they can afford to be arrogant.
    
3952.39no slouches theyWHOS01::ELKINDSteve Elkind, Digital Consulting @WHOFri Aug 18 1995 00:3216
    HP is aggressive as h*ll in the field, at least as I've been seeing in
    my little corner of the world.  They are more willing to throw
    resources at large system sales opportunities than we are, and
    apparently their rules of engagement allow more investment, risk, and
    long-term payback than ours do.
    
    Sometimes it's not just the technical edge that wins.  Although we
    lead them in many ways with Alpha, they are still well into the
    "acceptable" range and definitely make QUALITY products - and enjoy a
    large very satisfied installed base.
    
    Yes, we can beat them - we have products that are as good and some that
    are superior (e.g., Alpha).  But they ain't no slouches, and they ain't
    in trouble.  In my (humble, of course) opinion, we need to enable our
    sales folk to be equally or more aggressive, and to free them of an
    environment that only rewards short-term behavior.