Conference 7.286::digital

    Paul, thanks for helping out. He's perhaps looking for some RAM for
    Digital's AXPpci33 board (aka Noname). The Noname is sold by the
    techOEM (aka E+RT) bit of Digital's Components and Peripherals
    StovePipe. I'm in the UK bit of that, brian wants someone in sales in
    the German bit.  I'm afraid I don't have names in sales (but I know
    some tech support people who will help if no-one else has volunteered).
    
    regards
    john

    if nothing else works, try sending email to Derek Sanders at   
    welclu::sandersd.  Derek works in our Digital/Microsoft Alliance   
    group (marketing) in Basingstoke (sp?) England.  
    He really has nothing to do with sales, but he   
    seems to be connected to everybody and he always gets his man (person).   
    He should at least be able to point you in the right direction.
    
    ken b.

Instead of calling up people that know people, why not just ring the 
Munich DTN and ask for help? 

Dave.

    I have spoken to the Customer and to Muhich support who will contact
    the customer directly.

    
    Well, since this person's problem got handled so quickly, maybe someone
    can help me with mine.
    
    My workmate keeps getting calls from people looking for "Disaster
    Recovery". We checked the Digital phonebook (Nov 1992 - latest one we
    have) and sure enough if you look up Disaster Recovery there's her
    DTN. We're located in PK03, moved in last Aug/Sep. They are stated
    in the phonebook to be located in PK01, but with all the moving that's
    gone on recently who knows where they are now or if they even exist.
    
    If anyone can give me some insight as to what Disaster Recovery is
    and how to redirect the people calling us, we would greatly appreciate
    it. Right now we just call the people back and let them know that we
    have no idea how to help them or redirect them.
    
    Thanks.
    
    Patty Makrianis (TurboLaser Systems Integration....
    			...not Disaster Recovery)

Patty:

  For what it's worth, $ VTX TEL shows the following entries:

    DISASTER MANAGEMENT
    Disaster Management                      MSO2-1/B6       223-8452
    Business Recovery Planning               MSO2-1/B6       223-8452


    DISASTER RECOVERY
    General Information                      PKO1-1/D1       223-4247
    DCP                                      PKO1-1/D1       223-4247


                                   Atlant

    According to the OMS Powerpack the contact for Business Protection
    Services is Beverly Canfield-Woods DTN 276-8770 @OGO
    
    Regards
    

    If you have a customer looking for Disaster Recovery Services, you can
    have them call 800-354-9000 and a call can be routed to their local
    service delivery unit (based upon zip code), or the customer can ask to
    speak to the Operations Manager for their area.
    
    More revenue ...
    
    Regards,
    Chuck
    
    

    Here in Dallas Lloyd Hodges can help yoy with any  disaster recovery
    Questions.
    
    DTN 483-4277 (214) 702-4277
    
    Little TEX.

    The AtoZ guide to resources lists 800-HOTSITE (468-7483) as source to
    contact for Disaster Recovery.  
    
    I made a test call and the number is valid.
    
    To access the on line AtoZ guide to Resources in Digital, type
    VTX ATOZ.  
    
    

    
    thanks everyone. I called Beverly Canfield-Woods and we'll be directing
    calls to her in the future. I knew you people would be able to help.
    Again, thanks.
    
    Patty

    From the the AXPpci 33 glossy, p/n EC-F2938-56:
    
    Memory:
    
    Four 72-pin (double-sided) SIMM sockets to accomodate mamimum memory of
    256 MB
    
    
    Also, from the text of the glossy:
    
    Your complex applications will run without memory limitations.
    The motherboard supports supports four 36-bit-wide industry-standard
    SIMM sockets.  The memory architecture is 72 bits wide with 64 data
    bits and 8 ECC bits for single-bit error correction, double-bit and
    nibble error detection.  Minimum memory configuration is 8 MB using two
    4 MB SIMMs.  Maximum memory configuration is 256 MB using four 64 MB
    SIMMs.
    
    
    
    In other words, the board uses SIMMs greater than or equal to 4MB each
    (in sets) that are the same as those that fit in PCs (72-pin wide).
    
    Tim

    For information regarding Digital's Disaster Recovery Services for
    Digital customers, you or your customer may call the 1-800-Hotsite
    number directly, or you or your customer may contact any of the 3
    Hotsite Centers directly as follows:
    
    	Parsippany, NJ. @ (201) 631-6100, DTN 280-6100, site code NJO
    		Contact: Jeff Gonia
    	Arlington Heights, IL. @ (708) 818-5800, DTN 450-5800, site MRC
    		Contact: Mark Puchalski
    	Tampa, Fl. @ (813) 348-3300, DTN 350-3300, site code SEC
    		Contact: Frank Moreno
    
    There are also BRS reps located in different offices across the
    country.  If additional information is still required, direct your
    calls to Beverly Canfield-Woods @OGO, Corporate Practice Manager for
    Disaster Recovery Services, at DTN 276-8770.
    

    A caution re SIMMs: If a PC customer buys cr*p SIMMs, when they get an
    error they see Windows hang and they're used to that, so they just
    reboot. When an Alpha customer buys cr*p SIMMs and gets an error, the
    customer calls Digital and moans "your system is c*p; it doesn't work
    with industry standard SIMMS". Conclusion: be careful with industry
    standard SIMMs vs Digital-qualified (Alpha-qualified!) SIMMs. Sometimes
    you get what you pay for.