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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3886.0. "Whither CSLG?" by QUARK::LIONEL (Free advice is worth every cent) Thu May 18 1995 21:20

    In response to questions from several customers, I asked our product
    manager how CSLG (Campus Software License Grant) customers obtain
    PAKs for products released in-between their annual PAK updates.  She
    responded that everyone she has contacted trying to get this
    information says that any CSLG contacts they knew of had been TFSO'd -
    therefore it appears that the program has no one in charge of it.
    
    This is hardly surprising, but I hope it is really not true.  Who, if
    anyone, is in charge of the CSLG program?
    
    					Steve
T.RTitleUserPersonal
Name		DateLines
3886.1MCSGVPROD::FITZGERALDSomething in softwareFri May 19 1995 03:364
    CSLG in the US (at least) has been moved to MCS. Don't know who is in
    charge.
    
    Maurice
3886.2Costello would be proud of us...GLDOA::WERNERStill crazy after all these yearsFri May 19 1995 08:033
    Don't know who is on third, What's on second and Who's on first...
    
    -OFWAMI-
3886.3this trail is pretty warmHDLITE::SCHNEIDERwhatever # of VPs it takesFri May 19 1995 08:156
    Evidence from within the last month suggests that Betsy Carroll 
    (NCMAIL::BCARROLL) is still working CSLG, and still posting updates
    about the program to AKOCOA::SELLING_TO_EDU (KP7'll do ya).
    
    Cheers,
    Chuck Schneider
3886.4Betsy Carroll is CSLG Program ManagerNOTAPC::ALLARDJoan AllardFri May 19 1995 09:569
    Betsy Carroll is the CSLG Program Manager.  Currently she is on
    maternity leave.  If you call the number listed on ELF, there is a
    problem with that number.  When I called, the main operator referred
    me to Robert Esch, supposedly Betsy's manager.  The number given was
    DTN: 252-7212.  
    
    Good Luck.
    
    - Joan
3886.5CSLGMKOTS3::MAKIFri May 19 1995 10:401
    Try Michael Peterson at DTN:339-5795.
3886.6QUARK::LIONELFree advice is worth every centFri May 19 1995 10:534
Thanks - the SELLING_TO_EDU notesfile answered most of my questions.  There
is an excellent "Q+A" in note 6 (I think).

					Steve
3886.7contact for CSLGMKOTS3::BARNETTLinda, MKO1-2/G37, I-S-MFri May 19 1995 14:047
    The Software Loan Group is currently responsible for renewing CSLG
    agreements.  Customers can call 800-DIGITAL, press 2, press 9 to get to
    the Loan group directly.  A small group of reps are being proactive
    with customers by calling them before their contracts expire.
    
    Hope that helps!
    Linda
3886.8CSLG PROGRAM IS ALIVE AND WELL....NCMAIL::BCARROLLFri May 19 1995 16:4815
    Steve, 
    
    The CSLG program is alive and well. I am the manager of the program
    and the program now falls under MCS. 
    
    My new business phone number is 203-929-2896 (home program) but as 
    Joan Allard indicated in a later note, I am on maternity leave until
    mid-July. My manager Robert Esch @RCO is my back-up for general 
    questions. For detailed list of contacts in my absence, please 
    send mail to BETSY CARROLL @RCH. I have an auto-reply message
    that provides many contacts and sources of information. 
    
    Regards,
    betsy Carroll
3886.9QUARK::LIONELFree advice is worth every centFri May 19 1995 17:256
Betsy,

Thanks for responding.  I did get the answers to the questions I had from
your Q+A note and Darlene at the DECdirect technical support line.

					Steve