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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3855.0. "CUSTOMER BASE LIST?" by DISCOS::SHAH () Thu May 04 1995 17:53

    
    I was thinking of mail campaign for my product (POLYCENTER Capacity
    Planning). How can I get the list of Digital Customer Base?
    
    Thanks for the help.
    
    Manoj
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3855.1Simple...POBOX::CORSONHigher, and a bit more to the rightThu May 04 1995 18:539
    
    	Get yourself SMARTS and a Turbolaser. Shouldn't take but a few
    weeks ;-)
    
    		
    	And after that IM&T could really use the metafile...
    
    		
    		the Greyhawk
3855.2DMO/MerrimackWRKSYS::LORDOur forgetteries are in fine working order.Thu May 04 1995 18:565
    Try the Direct Marketing Organization, Merrimack, NH.  Try Donna
    Senopoulos (264-4208) or Grace Martin (264-2534).  They have access
    to all the lists in the company.
    
    -j
3855.3warning on thatROMVLC::SALVATIcomputer, not a shoes box & 14' TV setFri May 05 1995 09:378
    Hey guys,
    i would pay extreme attention on giving around so easily such a
    sensitive information.
    Could you imagine the use on non-Digital hands of the worldwide
    customer list. If the memory serve me well when i was at our local
    field service, this was the most protected info.
    
    Sebastiano
3855.4European approaches possibleGVPROD::FITZGERALDSomething in softwareFri May 05 1995 09:5220
    For Europe there are three answers:
    
    You can send material with a software update to the update service
    customers. We do not normally send promotional material on their own to
    these customers. The recipients of updates do not necessarily have the
    purchase decision, though.
    
    You can purchase excellent third-party lists of VAX/VMS customers at
    least. We recently used a list of 70,000 customers purchased in the UK
    for a Polycenter campaign.
    
    The European software product business management disappeared for about
    a year. During this time the caretaker manager (who shall remain
    nameless to protect the guilty) killed the funding for a software
    direct marketing database on which we had already spent $ 1.5M and
    which was in pilot in the UK and Holland, set up for successful rollout
    in the following 9 months. Curiously, the same person changed jobs and
    a few months later expressed surprise that the data was not available.
    
    Maurice
3855.5DMO... Really!WRKSYS::LORDOur forgetteries are in fine working order.Tue May 09 1995 11:055
    Digital's DMO is well-versed in handling this sort of stuff (and
    maintaining security in the process).  They've been doing it for
    years!
    
    -j