| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 3745.1 | Have better things to do these days... | POBOX::CORSON | Higher, and a bit more to the right | Thu Mar 16 1995 15:35 | 9 |
|
Said it just three seconds ago in 3744.1 and a long time ago in 3480.0
I, for one, am getting tired to barking at the moon.
Your turn...
the Greyhawk
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| 3745.2 | Not willing to watch the clouds go by... | MKOTS3::DQUINN | | Thu Mar 16 1995 15:40 | 17 |
| You read mine, I'll read yours ! 3744
After Hiroshima, Japan was forced to go "back to basics". Before that
they were arrogant, proud, and unwilling to bend. They were being
driven in a top down fashion in a "Serve the emperor" fashion.
As a shareholder I would not prefer to go back to a core AXP technology
and serve two or three emerging markets, would you ? We must have
the brevity to recognize and identify our key FOCUS and then implement
the business systems that keep us moving toward the goal. In short,
you know what the problem is - write up a set of criteria that will
help solve the problem. Involve your peers and kick down your managers
(and their) doors to get it implemented. Make it measurable and go for
constant improvement.
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| 3745.4 | Vendor Management = the Keyword | JGODCL::HEIJSEN | Wil Heijsen, Euro_MCS_Service_Logistics_HW_ECO_coord. | Fri Mar 17 1995 03:34 | 20 |
| As we let more en more of our internal manufacturing go to vendors, we
will see worse leadtimes on subassemblies/spares (we see this NOW, here in
European Central Logistics), needed to build a system.
Next to this we have almost a culture of letting leadtimes towards customers
slip, things will go very much for the wourse if we don't keep our vendors
tight to the agreed schedules and, more important, live up to the
expectations we set internally as well!
Another thing is Service. If it works after being installed, fine,
else.... If we have no control on the quality in the whole sense in
terms of vendor management (spares, minimal shipable revisions of
revision sensitive spares ( a nightmare)), many new won customers will
see Digital no longer as a serious A-brand vendor, on their next buy.
As product life cycles have been shortened from say 8-15 years back in
the early '80-'s, we now face product life cycles of 3-8 years.
Sooo, things need to be *Quickly* improved here.
I wonder how our succesfull competitors like Compaq or Hewlett &
Packard and IBM deal with these similar issues. Any experience with
these companies amoung us?
Wil
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| 3745.5 | | AXPBIZ::OLSON | Doug Olson, ISVETS Palo Alto | Thu Mar 23 1995 14:37 | 19 |
| > As we let more en more of our internal manufacturing go to vendors, we
> will see worse leadtimes on subassemblies/spares
Why? Can't delivery times be part of the performance requirements of
these contracts? Incentive-based contracts with penalties for delays?
This is a contract management issue; we outsource because it *can* be
more effective, and we have to manage correctly to make it so.
> I wonder how our succesfull competitors like Compaq or Hewlett &
> Packard and IBM deal with these similar issues. Any experience with
> these companies amoung us?
A friend of mine, used to work as a manufacturing engineer for both
large VAXes and later for workstations, now works as a line manager for
a large outsourcing manufacturer here in Silicon Valley. He is
competing for and winning product-line build business from Apple and
HP. You can bet HP manages him on speed and quality as well as cost.
DougO
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