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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3464.0. "Your Thoughts Please" by TRACTR::WINANS () Tue Oct 25 1994 18:56

    
    
    This note is in reference to note 3429 on theft within Digital. I
    am wondering in light of some of the comments regarding Digital
    Security if you were in charge of protecting assets and personnel
    of your worksite, what type of programs and services you would 
    like to see implemented that go beyond the basic services now 
    provided by your local site Security.
    
    I am sure everyone has a different concept of what security means
    to them, and I thought it would be interesting to hear and read 
    what employee perspectives and expectations are of security.
    
    To be fair, comments should reflect ways to better, after all,
    I think all of us left are rather sick of the bashing!
    
    Moderator, feel free to move if you feel the nature of this note is 
    already covered elsewhere. 
    
    Phil
     
T.RTitleUserPersonal
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3464.1VANGA::KERRELLDECUS UK - IT User Group of the Year '94Wed Oct 26 1994 04:4818
re.0:

1. Digital has a whole has to change it's attitude to security.

Basic asset management would help. Often no one knows who equipment 
"belongs" to and thus it encourages a free-for-all.

We should also make sure that equipment is not left in corners, cupboards,
or vacated desks when it could be helping someone do their job. Again, I 
believe this practice leads to the attitude that you can take whatever you
want because it's not being used.

2. Electronic tagging of equipment.

This is a cheap and simple way of ensuring that nothing valuable leaves the 
building without authorisation.

Dave.
3464.3Attitude ...BRUMMY::MARTIN::BELLMartin Bell, Central PSC, Birmingham UKWed Oct 26 1994 08:3031
Sadly security programs, services etc will only fix the symptoms
of the problem, and not the cause. Yeh, sure, we may well catch
(and possibly get rid of) undesirables, but really we must get to
the root of the problem.

Over the past few years there has been an increasing amount of "us
and them", with groups keeping to themselves, not sharing information,
going their own way at the expense of others, etc. "Keep your head down,
don't rock the boat and you will be all right" seems to be the order
of the day.

Nobody is proud of their own work any longer, and nobody respects the
work of others - everybody is in it for themselves, sod the rest! Thus
the work environment becomes a selfish one, and anything from internal
backstabbing, through petty crime, to serious stuff becomes the norm.

What we need to to re-build the team spirit of yester-decade. If you
are all working together then you wouldn't even consider shafting a
collegue, and vice-versa. Feel good in what you do, and congratulate
others when they do good things. Make the skivers and stealers feel
uncomfortable, unable to fit in to the exciting fun workplace in which
you would then be living.

It doesn't take that much to start turning things around, just the
right attitude!

mb

p.s.
Phil, in what capacity are you asking .0, personal interest or are you
in a position to changes things?
3464.4I'm puzzled.TOOK::NICOLAZZOA shocking lack of Gov. regulationWed Oct 26 1994 08:4010
    re : .2
    
    >The first time I saw this, I was suprised that folks would be
    >that silly -- do they leave their house key outside when they
     run at home.
    
    	Well, I would guess most of them do that or they just leave the
    	door unlocked. Whats the problem?
    
    			Robert.
3464.5consistency/discipline would helpICS::BEANAttila the Hun was a LIBERAL!Wed Oct 26 1994 09:1931
    Well, I think Security should at least be CONSISTENT.  
    
    I was at DCO last week... and for the first time in my experience
    (after many trips there over the last two years or so) I witnessed, and
    experienced myself, a total lack of enforcement of the corporate policy
    of inspecting bags, boxes, briefcases, etc. on leaving the building. 
    It seemes that there are some security officers who are very diligent
    about it, and some who are not.
    
    Another time, while visiting ZKO, I had a chat with one of the security
    officers who told me they NEVER inspect bags, etc., being carried out of
    that facility, and that at one time they tried to, and such a stink was
    raised by the employees there that the security effort relaxed.  He
    also told me of one case there where they actually CAUGHT (as in RED
    HANDED... with the goodies in his posession) an employee attempting to
    leave with stolen equipment, and of their total frustration when
    appropriate disciplinary action (he used the word dismissal) was
    attempted, it was preempted by management because the employee was "too
    valuable".
    
    I am not blaming security... (except where breaches of security are
    merely because they are too busy or too lazy).. but, I do believe if
    there were consistent, well implemented, inspections, patrols, etc. the
    problem would at least be lessened.
    
    As for the previous noter's observation of badges left by jogging
    employees, why shouldn't security be notified, and then have one of
    them pick up the badges and require that the employees explain why they
    felt inclined to leave them laying around?  Bet, they'd stop doing it!  
    
    tony
3464.6The hardball messageANGLIN::BJAMESI feel the need, the need for SPEEDWed Oct 26 1994 10:1945
    Over the years I have been victimized by crime in the workplace on a
    professional and personal level.  I've had equipment unplugged,
    disconnected from the network and stolen right out of the facility.  I
    even had a suit stolen which was hanging in my office after picking it
    up at the cleaners downstairs in the building I work in (I work in a
    office complex in the field and it's shared space with many other
    companies.)
    
    There are bad apples in the barrell no matter where you go.  But each
    of us has a responsibility to take care of ourselves from a personal
    safety and security standpoint and then to protect all our corporate
    assets from falling in the the hands of the bad apples.  Enforecment
    begins first with the individual and we should all respect first and
    foremost other peoples property.  If people would treat the cubes,
    offices, manufacturing floors, distribution centers, field offices
    etc.. as someones home and ask themselves the question:  "If this was
    my friends home would I really take what I see that doesn't belong to
    me?"  I think not.
    
    And to the folks in corporate security, it's obvious *YOU* need to do
    something in a proactive fashion.  I personally can not accept the
    undertone that people put up a stink about security checks of their
    personal belongings heading out of a facility.  Too damn bad, it's what
    society has sunk to and unfortunately that's the way things are these
    days.  Heck, even airline pilots and flight crews have to go through
    the scanner folks all because of some idiot who got aboard a commuter
    flight one day posing as an airline employee with a 9mm automatic and
    blew the pilots away at 16,000 ft. one afternoon.  Granted he had a
    death wish and  wished to die, but is it right to take 18 people along
    with him.  Absolutely *NOT*!!
    
    So, until we start helping each other, thinking like the person in the
    next cube over is someone to help us be successful in all that we do
    then we will continue to head down the path of unraveling the moral
    fiber of this company until there will be nothing left but robots
    running the place like lifeless drones.
    
    Remember, the old saying:  "Respect thy neighbor" and believe me these
    problems will virtually disappear and we can get back to the job at
    hand, servicing our customers, building and delivering the worlds best
    technology and celebrating at the end of the year when we put big
    numbers and profit on the board for all to see.  Only then will the
    world realize that we do indeed have "Whatever it takes."
    
    Mav
3464.8was true not all that long ago, but no longerWRKSYS::RICHARDSONWed Oct 26 1994 12:5813
    When I was a kid (not THAT long ago!) we never locked up our house, and
    no one I knew owned a bicycle lock, either.  My mother used to get
    upset if I locked up her car when I borrowed it, since she would
    usually discover that the doors were all locked while trying to load
    bags of groceries into the back seat in the rain, etc.  Too bad things
    have changed for the worse so quickly!  You'd never dare do any of
    those things in the neighborhood I live in now, or even in the one I
    grew up in, let alone at work.  Sigh...  Maybe it's no accident that
    people in this NOTES conference keep confusing the word "moral" with
    the word "morale"!
    
    /Charlotte
              
3464.9re: .7 - locked doors are to keep out honest people!TRLIAN::GORDONWed Oct 26 1994 13:001
    
3464.11TLE::REAGANAll of this chaos makes perfect senseWed Oct 26 1994 13:395
    No, the point is that a simple door lock will not prevent a real thief
    from getting what he/she wants to get.  Kinda like LMF, it only reminds
    honent folks that they are doing something they shouldn't do...
    
    				-John
3464.12John's got a pointDPDMAI::EYSTERFluoride&Prozac/NoCavities/No prob!Wed Oct 26 1994 14:0213
    FWIW, I worked at a customer sight as part of a team of Digits.  It
    seemed like everyone's car got hit...stolen t-tops, stereos, whole car
    once!...except mine, which was left unlocked with the windows down
    in the parking lot.
    
    Just goes to show, you can still leave a rusted-out, no-options,
    no-paint, no-radio '74 Nova sedan unlocked in West Dallas EVEN TODAY
    without any problems!  :^]
    
    T'aint much to keep a dishonest person from doing something wrong once
    they set their mind to it.
    
    								Tex
3464.13left coast thoughtsCAPO::GOLDMAN_MABlondes have more Brains!Wed Oct 26 1994 19:3822
    Keys to my desk and cabinets might help some...:)!  Seriously, while it
    is certainly a hassle to have to lock one's desk upon leaving the cube
    every time, it is a good security measure.  Cubes are not automatically
    equipped with a set of keys; one must specifically request them, and
    there is a CC charge.  Yeesh!
    
    Luckily (?), I mostly work on a VT330 with an ancient LN03 attached.  The 
    only non-work objects I keep in my cube are my personal items 
    (a fleet of family photos, some mugs, and a boom box with one broken 
    cassette and poor reception)!!  Nobody wants my stuff!  I do have a
    company laptop, but it goes where I go (except to the ladies/lunch
    room!).
    
    Of course, having been bitten by the theft bug a few years ago 
    ($20 bills disappearing from my purse while I was on break...), I 
    have learned to leave only spare change in my desk, and carry 
    my money in my jacket or skirt pocket during the workday.
    
    Sad commentary, isn't it?
    
    M.
    
3464.14NOVA::FISHERTay-unned, rey-usted, rey-adyThu Oct 27 1994 06:518
re: "one must specifically request them, and there is a CC charge."
    
    I just walked in to security and asked for two keys with certain
    numbers.  No charge.  No hassles.
    
    (No, I don't think that's such a great option either but ...)
    
    ed
3464.15What a company!LEEL::LINDQUISTPit heat is dry heat.Thu Oct 27 1994 09:2420
��   <<< Note 3464.11 by TLE::REAGAN "All of this chaos makes perfect sense" >>>

��    No, the point is that a simple door lock will not prevent a real thief
��    from getting what he/she wants to get.  Kinda like LMF, it only reminds
��    honent folks that they are doing something they shouldn't do...
��    
��    				-John

    I assume you and the 'locks are for honest people'
    synchophants left your car keys in the ignition when
    you came in this morning...I'd hate to think you're
    hypocrites.  Of course anyone with a slide-hammer
    doesn't need your keys, so you might as well have.

    Personally, I think there are three type of people -- some
    who will never steal, some who will steal no matter what,
    and some who will grab something if it's convienient.  In
    my (never) humble opinion, locks deter the third group. 
    And, they may slow the first group down enough that they
    get caught from time-to-time.
3464.16TLE::REAGANAll of this chaos makes perfect senseThu Oct 27 1994 09:315
    Well, my wife doesn't share my thoughts, but growing up we routinely
    left keys in all the cars and all our doors unlocked (but then again
    we lived in a rural area of Tennessee).
    
    				-John
3464.17AIMTEC::BURDEN_DA bear in his natural habitatThu Oct 27 1994 09:496
>   I just walked in to security and asked for two keys with certain
>    numbers.  No charge.  No hassles.
 
Ed, I'm assuming those numbers came off the locks in *your* cube......:-)

Dave 
3464.18Small charge. No hassles.DPDMAI::EYSTERFluoride&amp;Prozac/NoCavities/No prob!Thu Oct 27 1994 10:3520
    re -.1  (hahahaha)
    
    My brother-in-law's friend was to meet him at the Wayne County
    courthouse, Detroit proper, for breakfast on his first day as a
    prosecutor there.  Chuck (bro-in-law) asks Kevin "Did you have trouble
    parking?", since the garage is ill-designed and there's always a
    terrible line.
    
    "Nah", says Kevin.  "I just had it valet-parked."  *It*, in this case,
    was a new 197x Corvette Kevin had bought himself as a graduation
    present.
    
    Chuck stops in his tracks, says "Kevin, we don't HAVE valet parking
    here!".  Kevin looks puzzled, replies "Sure, I was in line and the
    valet came up, I gave him the $2 and the keys to my...".
    
    A frenzied dash outside quickly proved there was no valet parking...or
    Corvette.
    
    								Tex
3464.19POBOX::BATTISThat&#039;s why the ladys a trampThu Oct 27 1994 14:442
    
    Can't believe the guy paid him $2 to steal his Corvette :-) :-)
3464.20That's about the going price...POBOX::CORSONHigher, and a bit more to the rightThu Oct 27 1994 15:481
    
3464.21That does it!MPGS::CWHITEParrot_TrooperThu Oct 27 1994 17:147
    
    re:-1......Greaybeard.....you just made it to my dodo-list!
    
    Aren't you a 'murrican'?
    
    p/t
    
3464.22You're right, should have gotten a nickel change...POBOX::CORSONHigher, and a bit more to the rightThu Oct 27 1994 17:499
    	Chet -
    
    	Have no idea what either the dodo-list or 'murrican' is; so
    obviously I'm on a list somewhere.
    	As for Corvette automobiles, they are fiberglass junk as far as I'm
    concerned from 1972 on...
    	You want a "real" sportscar, get a Porsche; otherwise dream...
    
    		the Greyhawk
3464.23forgot to smile.MPGS::CWHITEParrot_TrooperThu Oct 27 1994 20:1613
    Forgot the smilies Greyhawk, me and my 68 stingray took offense, but
    not too much offense. 
    
    As for porsche's, I ride an 82 911/SC from time to time. Not impressed.
    Guess it's cute an all, but too much cash for what it is. It corners
    well, but in the straits they have to get outa my way.
    
    ;^)
    
    Do-Do list is politically correct, aint it?  and murrican is someone
    from these here parts.
    
    chet
3464.24NOVA::FISHERTay-unned, rey-usted, rey-adyFri Oct 28 1994 07:5413
>>    Personally, I think there are three type of people -- some
>>    who will never steal, some who will steal no matter what,
>>    and some who will grab something if it's convienient.  In
>>    my (never) humble opinion, locks deter the third group. 
>>    And, they may slow the first group down enough that they
>>    get caught from time-to-time.
    
    I'd rather slow down the second group once in a while.
    (Ok, so I actually read your note  :-)  )
    
    ed
    
    (And yes, Dave, the key numbers were to things in my cube)
3464.25Two kinds of "theft"?DELNI::MAROTTAFri Oct 28 1994 11:4228
    My first reaction to the note on theft at work was to vividly recall 
    my first years here at DEC, when "midnight requisition" was used to
    get office furniture.  Often, furniture was swapped or taken from
    conference rooms.  My second reaction was a mild sense of guilt that 
    I had ever in my life participated in that activity.  Of course,
    that was then, and now is different.  15 years or so ago, DEC
    was one big happy family (okay, maybe two or three, depending
    on the product line you worked in).  We all had a sense that Digital
    supplied the furniture but didn't always get the right pieces for
    everyone.  Over the years, standardized office furniture made it 
    real obvious when you appropriated something different.  And by
    then we were going to the office supply room to get pencils and
    pads of paper, which were charged to the cost center.  Today,
    we can't even get pencils and pads of paper.  But I guess the 
    point is, that some of the "theft" might have been perpetrated
    by employees trying to get what they need to do their jobs.
    
    It is real hard to get equipment and tools, supplies and furniture
    to do the job today.  I imagine that it's more critical for some
    of you to be able to get the right kind of computer, or memory,
    or drive, or whatever, in order to make sales, test configurations,
    etc,, than it is for me to get my paper and pencils.  But the
    bottom line is, Digital has to take responsibility for equipping
    its employees to do their jobs, quickly and with less hassle, 
    *as well as* beefing up security.  I mean, security is kind of
    a joke if you can just walk right out any door of the building
    without your keycard, no one checking to see what you're taking
    with you!
3464.26I've been known to forget to breathe, too...POBOX::CORSONHigher, and a bit more to the rightFri Oct 28 1994 11:4513
    
    	Thanks, Chet, for straightening me out ;-)
    
    	I'm personally a 924 fan, and have access to a 959 which is a REAL
    machine; almost scary.
    
    	I would like a '58 Vette to add to my collection; but they want
    the car even up for Digital. Probably a fair trade these days. :-)
    
    	In any case I'll keep trucking along and watch Colorado finally
    become National Champions (no school spirit here). Best regards.
    
    		the Greyhawk
3464.27No OrangeDV780::BECKSTROMTue Nov 01 1994 14:094
    Re:  26
    
    Greyhawk, I think your national championship dreams were just run
    over by a Lincoln (Nebraska that is!) :(
3464.28Did anybody get that license plate number...POBOX::CORSONHigher, and a bit more to the rightTue Nov 01 1994 21:426
    
    	More like getting hit by a truck -1. Methinks Nebraska is a whole
    lot better than Penn St. Hopefully my Buffaloes will recover nicely
    and finish strong, but I had one lousy weekend past.
    
    		the Greyhawk
3464.29LJSRV2::SULLIVANThu Nov 03 1994 14:1918
    I was in the MRO facility, MRO1, last June and July when facilities
    tried to implement using NCS cards at lunch to restrict traffic between
    buildings to reduce the relocation of equipment. The grief that
    security got was intense and enormous.  People didn't want to use
    another door or go back and get their cards. I can't imagine the
    reaction if security wanted to search tote-bags and brief cases.
    
    In the past, DEC was pretty free-flowing and people got accustomed to
    walking down whatever hall they wanted. I remember jokes about other
    companies with restricted policies. The price we pay for that is giving
    opportunity to those people who might take it to relocate assests. My
    point in all this is that security might have a real problem on their
    hands if they tried some strict measures. This isn't fair to them, but
    I can just hear people complaining now. "You don't have a right to
    search my bag."
    
    My two cents.
    
3464.31Happens everywhere, not just DEC.BVILLE::FOLEYInstant Gratification takes too long...Wed Nov 09 1994 12:2120
    Working at a large AeroSpace Company in Liverpool (N.Y. that is...) I
    encounter security in a big way, every day. In spite of the guards best
    efforts, the employee's here are cleaning the place out it seems. We
    all have key-cards, most buildings have access control, and the guards
    have to physically search 12 vehicles per shift.
    
    Several replies have hit the nail right square, it's attitude and
    morals as well as morale. the consensus of opinion around here, is that
    Syracuse operations are pretty much done, unless something big comes
    thru, another Over The Horizon Radar or Seawolf Submarine. Given the
    state of the planet, I kinda doubt that will happen. So morale is way
    down, layoffs are up and stuff is disappearing at an incredible rate.
    
    Bottom line? People. Some will, some won't. But the concept of the
    whiners actually getting Security to stop searching? Won't happen here,
    and shouldn't at any DEC facility. If you can't protect the physical
    stuff, how can you protect the non-physical stuff? What about our
    'secrets'? Sounds like someones priorities are all screwed up.
    
    .mike.
3464.32Digital @ BJ`s in jerseyMAIL2::CRANETue Jan 24 1995 09:243
    While walking around BJ`s Club last night I noticed a Digital printer
    that was available. The first (and hope not the last) Digital product
    I`ve seen there.