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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

3117.0. "The Why type of question people dare not ask !!!!" by GIDDAY::SETHI (Better to ask a question than remain ignorant) Fri May 27 1994 03:57

    Hi All,

    I have a question to ask well to be honest a number of questions about
    this companies ability to do business.

    To get the ball rolling I want to ask the following:

    1. Why can't we give competitive quota's our competitors do ?
       A customer once said to me "You have great product, but it's
       very hard to do business with you.  You give us quota's and
       expect us to bargin with you.  Where as your competitors are
       quick off the mark and save us time".
    
    2. Why do we take so long to deliver goods such as say the 4100-500
       the customer ordered this a while back (I think 2 months ago) ?
       The above mentioned customer asked me that question and I couldn't
       answer it, I am glad I am not an accounts manager but a techo !!!!
    
    3. Why can't we collect money a lot faster then we do from customer ?
       Invoicing seems to be a bit slow.
    
    4. Why do we not make the best use of our technology to make this 
       company competitive ?  We help our customer but we shoot ourselves
       in the foot !!!
    
    5. Why can't we provide our customers with a consistant approach ?
    
    6. Why does it take Digital so long to tell our customers indeed the
       world about our product offerings ?
    
    These just some of my questions and they have always bothered me.
    
    Regards,
    
    Sunil
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3117.1STAR::ABBASIyour past is your future in reverseFri May 27 1994 04:136
    \Sunil,
    
    when do you want these questions answered by?
    
    \bye
    \nasser
3117.2Why ask Why?ICS::BEANAttila the Hun was a LIBERAL!Fri May 27 1994 08:281
    
3117.3NYEM1::CRANEFri May 27 1994 09:028
    In question #3 I think the customer would pay in the n/30 if the
    equipment was delivered as promised and up and running in a short time.
    I have heard of customers having the equip on site but no one to set it
    up and when it is set up it doesn`t work. It might take another week to
    get it running. If I were the customer I wouldn`t pay until it was up
    and running to what expections. We invoice and the clock starts ticking
    on the 30 days (I think) when it leaves the dock....not when the
    customer gets running.
3117.4some other reasonsPOBOX::SEIBERTRFri May 27 1994 10:2315
    I believe -1 is correct.  There are also a few more reasons why the
    customers aren't paying in net 30.  From what I understand, our
    contract invoices are very confusing.  I am being to do more with SMART
    in my current job and I've heard from several people here that the
    customers are always calling because they don't understand how to read
    the invoices.  Also, as far as product orders, some customers need us
    to mirror their PO exactly and with the way we have to order (ex:
    putting systems as the first line item so it feeds to manufacturing
    properly while it may be the second or third on the PO).  This causes
    us to speical pull and invoice and have the CSC's do a cosmetic.  All
    this time its on the books aging.  Palmer did address these issues in
    one of the DvN's I've seen and we are told that there is visability to
    the invoice problems.
    
    Renee
3117.5Why...GRANPA::BLARSONFri May 27 1994 20:283
    Sunil,
    
     One question for you... Why can't you spell?  Just joking... ;-}
3117.6Sunil's view on your reading ability :-)GIDDAY::SETHIBetter to ask a question than remain ignorantSun May 29 1994 22:5313
    Hiya,
    
    Re: .5
    
    >One question for you... Why can't you spell?  Just joking... ;-}
    
    Well the truth is that I can spell but you can't read :-) !!!!  Can you 
    sign your note off as I don't know your first name.  Well I hope we are
    on fist name terms.
    
    Regards,
    
    Sunil
3117.7PLAYER::BROWNLA-mazed on the info Highway!Mon May 30 1994 05:288
RE:<<< Note 3117.6 by GIDDAY::SETHI "Better to ask a question than remain ignorant" >>>
    
�    Well the truth is that I can spell but you can't read :-) !!!!  Can you 
    
    I beg to differ. Unfortunately Sunil, not only are there numerous
    spelling errors in your note, but the grammar is very poor too.
    
    Helpfully, Laurie.
3117.8What's in a name?GRANPA::BLARSONMon May 30 1994 19:454
    Hi Sunil,
    
     It's Bill...
    
3117.9GIDDAY::SETHIBetter to ask a question than remain ignorantMon May 30 1994 23:4617
    Hi Mr. Brown :-),

    >I beg to differ. Unfortunately Sunil, not only are there numerous
    >spelling errors in your note, but the grammar is very poor too.

    Okay I had spelling mistakes, my fingers don't move in the direction I
    want them to !!!!  Fancy asking me about my Grandma :-).

    Let's get back to the subject of the why questions that the customer
    had asked me.  I couldn't answer them honestly so I just asked the
    customer to get in touch with the AC manager, I also sent an EM to the
    ACM.  The customer do notice all of these odd ways that we do business
    with them and they don't like it.
    
    Regards,
    
    Sunil
3117.10STAR::ABBASIiam thinkingTue May 31 1994 09:439
    a DECeee should be more concerned about to convey the meaning and content 
    of the message than about just to worry on its spellings and grammars 
    mistakes.

    somethings seems to never change.
    
    \bye
    \nasser
3117.11PLAYER::BROWNLA-mazed on the info Highway!Tue May 31 1994 11:1215
RE:               <<< Note 3117.10 by STAR::ABBASI "iam thinking" >>>

�    a DECeee should be more concerned about to convey the meaning and content 
�    of the message than about just to worry on its spellings and grammars 
�    mistakes.

    So these two things are separate? Hmmm... I take your point /nasser, on
    a "Me Tarzan, you Jane" level but I'm afraid it all breaks down when
    things become more complicated than that. Besides, I regard you as a
    skilled deliberate-mis-user of Englis as she is writ, so you know all
    that already.
    
    Laurie.
    
    Laurie.
3117.12grammar ../..EVOAI2::FARISLife is an STDWed Jun 01 1994 03:599
    
    > .5 .11
    
    Do you mean this notes file is for English mother tongue
    people only ??? 
    
    Personal ad :
    
    Exchange French lessons with English lessons ...
3117.13Weren't we a multinational company?MLNAD0::ANTONANGELILike Maigret in Quai des Orf�vresWed Jun 01 1994 09:3325
    
    re.:           <<< Note 3117.12 by EVOAI2::FARIS "Life is an STD" >>>
    
    
    	I agree with you completely!!!!
    	As a non-English speaking person I find very unpolite to bash
    grammar and syntax errors done by people who are trying to communicate
    in a foreign language. Or may be Digital is not an multinational
    company?
    
    flame on
    
    	Altrimenti provatevi a leggere questo messaggio cos� aiutiamo la
    comunicazione e aiutiamo la digital a diventare ancora meno
    profittevole. Dobbiamo istituire una conferenza elettronica sulla
    digital  per ogni paese?
    
    flame off
    
    	Apart from all I find /nasser notes the most nice I read in this
    notes file. I'd like to have a colleague like him in my office: the day
    could be with some more humour, which is something missing in this
    period.
    
    �AA
3117.14PLAYER::BROWNLA-mazed on the info Highway!Wed Jun 01 1994 10:027
    You both assume that Sunil Sethi isn't a native English speaker. My
    information is that he is. Additionally, neither myself nor the
    gentleman who first pointed Sunil's subsequently denied-then-admitted
    bad spelling, made any mention of any requirement for literary
    excellence on anyone's part.
    
    Kind regards, Laurie.
3117.15???Che disce? ;^)BWICHD::SILLIKERCrocodile sandwich-make it snappyWed Jun 01 1994 10:147
    RE:  .13
    
    No capisco che vuo dire.  Un'altra volta, per piacere?
    
    Grazie tanto,
    
    Marina 
3117.16QUARK::LIONELFree advice is worth every centWed Jun 01 1994 10:5215
    If you're going to criticize someone's spelling or grammar, please
    do it privately, such as by mail, rather than in public.  It's
    inappropriate to use the notesfile for this purpose.  (It's also rude
    and boorish.)
    
    It's even gotten rather boring to see people complain about Nasser's
    creative spellings.
    
    While I firmly believe that each of us should learn to communicate
    effectively, including knowing how to write grammatically and with
    correct spelling, and while I cringe every time I see someone write
    about "going to the customer sight", public criticism reflects worse
    on the critic than on the target.
    
    					Steve
3117.17Any chance that we can get back to the original topic?DEMON::PILGRM::BAHNInfinite Diversity &amp; CombinationsWed Jun 01 1994 11:230
3117.18Sad news \nasser !CHEFS::HEELANDale limosna, mujer......Wed Jun 01 1994 12:009
    \nasser's creative spelling is an elaborate con.....check out the
    content of subjects that he is passionate about....grammar and spelling
    are perfect !.
    
    However, as "correct" spelling is only a convention, perhaps \nasser is
    trying to change the world; what does it mitter anywhey ?
    
    John
    
3117.19)-: not an issue any longer :-(DRDAN::KALIKOWWorld-Wide Web: Postmodem CultureWed Jun 01 1994 17:142
                       \nasser was TFSOed earlier this week.
                       
3117.20CTHQ::DWESSELSAlphaGeneration = Digital&#039;s Alpha AXP 64-bit products and servicWed Jun 01 1994 17:3710
    I tried to write to him & see if this is true...
    
    MAIL> s
    To:     star::abbasi
    %MAIL-E-NOSUCHUSR, no such user Nasser Abbasi no longer works for OpenVMS 
    Engineering. Please contact Jeff STAR::Pilsmaker for concerns about on 
    going work. at node GALAXY
    
    
    	a sad day for all who enjoyed his writings...
3117.21Lighten up...GRANPA::BLARSONWed Jun 01 1994 18:2311
     Boy, you can tell we are going through some tough times...
    
     Re: previous noters - Just joking, lighten up...
    
     Re: Sunil - If I offended you, I apologize.
    
     We are in worse shape than I thought, if we can no longer laugh at
     ourselves.
    
     Signed,
    Bill (Mr. PotatoE Head)
3117.22GIDDAY::SETHIBetter to ask a question than remain ignorantThu Jun 02 1994 01:1221
    Hi Bill, Laurie and All,

    I am not the least bit offended as I know that I don't exactly have
    great grammar or spelling.  I tend to over look these minor things
    somehow :-).
    
    I actually speak a number of languages and English is just one of them
    and it wasn't my first language for the most part of my life.  I spoke
    Punjabi, Hindi and Swahali (East African language) not to mention
    another Indian language that I understood but couldn't speak very well
    before I learnt English.
    
    I too am disappointed that Nassar has gone it's a pity I had found a
    creative noter in him. We both shared a unique way for spelling well at
    least we understood what we going on about !!!!
    
    How about getting back to the subject of the why questions ?
    
    Regards,
    
    Sunil
3117.23Before we move on...PARVAX::SCHUSTAKJoin the AlphaGeneration!Thu Jun 02 1994 08:105
    Well, although I never met Nassar, I'd prefer to make a comment or two
    before getting back to the "subject at hand".
    
    I will sorely miss reading \Nassars notes...his grammar,
    [mis]spellings, and content. Good luck, \Nassar, wherever you are!
3117.24PLAYER::BROWNLA-mazed on the info Highway!Thu Jun 02 1994 08:143
    Nasser's gone? I'm shocked! Saddened too...
    
    Laurie.
3117.25I have to get this off my chestGIDDAY::SETHIBetter to ask a question than remain ignorantFri Jun 03 1994 06:4611
    Hi All,
    
    Why I feel a bit down today is because I hear that the stock price of
    this company going down.  What is happening to this great company ? 
    What can we do to help ?  It seems like we are working as hard as
    possible and not making a dent in the fortunes of this company.  It's
    frustrating to say the least.
    
    Regards,
    
    Sunil
3117.26The sky is NOT falling...AMCUCS::YOUNGI&#039;d like to be...under the sea...Mon Jun 06 1994 11:3518
    Re: Note 3117.25 by GIDDAY::SETHI
    
>    Why I feel a bit down today is because I hear that the stock price of
>    this company going down.  What is happening to this great company ? 
    
    Its because it ALWAYS does this when the ESPP program makes it move to
    buy large chunks of stock (price rises) and then ESPP auto-sell dumps a
    ton of it back onto the market (price drops).  June 1 was buy/sell day. 
    Several days before the purchase the price creeps up and then goes back
    down a couple days after the purchase.
    
>   What is happening to this great company?
    
    What???  What are you talking about?  If something were happening to
    this great company then we'd have some action plans from management. 
    Relax, its in good hands.
    
    ;^)
3117.27The party's over, its getting latePOBOX::CORSONYOU CALL THAT A SLAPSHOT....?Wed Jun 08 1994 23:257
    
    	I think it has something to do with sunspots. Our management has
    got the rest of it squared away. Have you ever seen these guys
    surprised. Be serious. Its covered. Just a temporary blip. Like from
    $199/share. Isn't being an employee stockholder fun?
    
    		the Greyhawk