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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

2971.0. "Need Sales Help" by SPECXN::LEITZ (butch leitz) Wed Mar 30 1994 16:58

    Burlington  Coat  Factory with some 215 stores is looking for 200+
    workstations to upgrade their exisiting SUN SparcStation base. Sun
    has come back to them and inferred that they would need to upgrade
    both  OS  and  HW  to  get  them where they want to be. Since they
    would need to completely upgrade anyway...

    ...A  friend/contact  of  mine  who  has  buying   authority   for
    Burlington  is  comparing  HP, Sun, SGI, and, based on some recent
    prodding by me is willing to look at DEC's newer products  to  see
    if  there  is a fit for them. This friend was recently at UNIFORUM
    working on/presenting work  done  on  the  MOSES  (Massively  Open
    Systems   Environment  ...something)  consortium,  so  while  200+
    workstations may be meat & potato  sales  to  some,  it's  also  a
    golden  opportunity  to show some of our technology. If we can get
    in there, it would be leverage for later  sales  in  other  areas.
    I've  exclaimed  the virtues of our networking capability to him &
    he may be interested in that later.

    Some  details:  looking  at  U*x  O/S  systems,  would  like   AXP
    technology,  needs  minimum 32Mbytes Memory with a 500+Mbyte drive
    per system, requires Sun Newsprint Postcript printing  (equivalent
    capability), TCP/IP, and again is looking at a quantity of 200+.

    This guy is warm on Digital, but has had bad  experiences  in  the
    past with some sales and marketing from Digital, so he's gun shy &
    wants contact with somebody who really has their chops together on
    our  products.  Burlington is not currently a Digital shop.

    I  have  a  few more particulars I can share with whoever can take
    this and run with it  since  I'm  not  affiliated  with  sales.  I
    believe strongly in refer-a-friend, and this is my contribution of
    the month, so I'm hoping to connect with someone who can call this
    guy right up & start working on an offer.

    My Dtn: 592-5141.


    Thanks  for  sharing  this with whoever you may know of that could
    help work this.

    Butch
    cross-posted 
T.RTitleUserPersonal
Name
DateLines
2971.1I submitted my lead through CHAMPSDPDMAI::BERNALset a goal and go for itWed Mar 30 1994 17:173
    	Submit a sales lead through CHAMPS .
    
    	Frank
2971.2action taken on your leadNEMAIL::MINERWed Mar 30 1994 17:277
    Butch,
    
    I just passed this lead on to Mike Quick, the Sales unit Mgr for the retail
    industry.
    
    
    -Brian
2971.3What territory are they in?METMV2::FIELDSThu Mar 31 1994 09:089
    
    
    	Is this customer's calling address in the Northeast?  If so 
      I can have one of our Workstation Sales folks call you and get 
      details.
    
    	Bill Fields
    	(Who knows what district?) 
    	Burlington, MA
2971.4rocks, hand grenades and ammoCSTEAM::FARLEYThu Mar 31 1994 10:2332
    
    
    ...and the Competitive Hotline is eager and ready to help "explain"
    the deficiencies and shortcomings across many areas of Sun, H-P, IBM
    and others as well as price/performance comparisons.
    
    We provide immediate answers, competite advice and suggestions to
    anyone looking to win the purchase order.
    
    If Burlington Coat Factory chooses to stay with SUN, the port from
    SunOS (Berkely Kernal Based) to Solaris (At&T's SVR3 kernal) is no
    trivial task.  As a matter of fact, Sun's own documentation (which
    we can provide copies of) clearly states that they expect 40%-60%
    of the applications running on SunOS "Will *NOT* run on Solaris"!!!!!
    
    Porting applications from SunOS to OSF/1 is much easier.
    
    Digital is also running a "Sun trade-in program" where every Sun
    workstation can be traded in for up to $7,000 in credit, depending on
    what Alpha box they select.  However, as it presently stands, this 
    program is scheduled to end on April 2.
    
    
    For competitive information contact:
    
    The Competitive Hotline
    1-800-DEC-ISIT
    
    
    Kevin Farley
    Competitive Hotline Sales Consultant
    
2971.5thanksSPECXN::LEITZbutch leitzThu Mar 31 1994 18:1219
Thanks  Kevin, good tip on the hotline. 

Also  thanks all, we got the right people finally working on this thanks to
your forwarding this note around & from the several calls I received & made
with redirects.

If  you're  Joe or Jane Deccie with any similar leads & don't know where to
start, it looks like the most straight-forward thing  is  to  contact  your
nearest  sales  unit  manager  & get redirected until you connect with "the
right folks".  I wish it were somewhat simpler, but it wasn't too painful.

I got two good names, one from a field sales support guy who saw this  note
& knew who "should" be the right Digital interface (& turns out it was) & a
second name from mail passed on from somebody in Santa Clara to the head of
the  retail  business  industry  group who passed it to the (finally) other
"right person". Both these people know each other & will together  work  on
getting Digital back in to Burlington Coat Factory... one step at a time. 

Hope they're successful.
2971.6Hoping for a sunset over BurlingtonSMAUG::GARRODDCU Board of Directors CandidateThu Mar 31 1994 19:008
    Re .-1
    
    Way to go. And of course it goes without saying that this notesfile was
    instrumental in hooking you up with the right people quickly.
    
    Let's hope it's Sunset over Burlington soon.
    
    Dave
2971.7sales help!!FREMP::ACQUAHFri Apr 01 1994 09:313
I think it will be a great idea if the result of this particular sales get posted in this notesfile
thanks
ed
2971.8good for you!TOLKIN::DUMARTFri Apr 01 1994 13:1817
    After reading through all the notes detailing our problems it was
    so refreshing to see someone take action. I, for one, am glad that
    the topic wasn't dropped and that people responded. We need to do
    more of this kind of positive action. 
    
    I also think that Bob Palmer should be hearing about our concerns,
    especially around TIMELY delivery of our products to customers.
    Would someone please post his E-mail address. Hopefully all of us
    that are concerned about DIGITAL and want the company to survive
    can write to Bob and make a positive impact in doing so. And if 
    his managers have not already informed him of the problems then shame
    on them. (and if he's not listening then shame on him). Get someone
    who can get things moving in the right direction. It doesn't take
    a rocket scientist to fiqure out that if we don't get our products
    to our customers ON TIME (THEIR TIME) we won't be in business for long.
    
    Paula
2971.9Where ARE you?BKEEPR::BREITNERField Network MechanicFri Apr 01 1994 19:269
For the Field types who monitor the conference, it would be a big help if a
requestor such as .0 would state where they are (and I don't mean site code -
but rather city, state/province, country).

If you yell "FIRE" on an open phone line we gotta know where you are ...

Glad this opportunity got attention.

Norm
2971.10Where is the customer is currently importantSTAOFF::SMITHAll that is gold does not glitterSat Apr 02 1994 08:4018
    Re .-1
    
    "where are you", I thought that is what vtx elf is for 8^)
    
    The more important thing in this case was where the customer was.
    
    I was reading about the opportunity at 6:30 AM before going into
    the US wide workstation sales meeting.
    
    I didn't want to tease folks by saying there was a 200 seat SUN
    displacement and then not be able to say who's territory it was in.
    
    Believe me, our part of the sales force is energized, and we will
    respond.
    
    Regards,
    
    Dan
2971.11More TLA's that are meaningless to mostUSHS01::HARDMANMassive Action = Massive ResultsSat Apr 02 1994 11:149
    > "where are you", I thought that is what vtx elf is for 8^)
    
    ELF is of little help unless you've got all the worlwide site codes
    memorized. Finding out that someone is located at site ZXK doesn't help
    me much. Next I have to find a copy of the Digital phone book so I can
    look up the site code cross reference. :-(
    
    Harry
    
2971.12re .11 That part of the phone book is vtx TELLNDRFR::ADOERFERHi-yo Server, away!Sat Apr 02 1994 12:271