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Title: | The Digital way of working |
|
Moderator: | QUARK::LIONEL ON |
|
Created: | Fri Feb 14 1986 |
Last Modified: | Fri Jun 06 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 5321 |
Total number of notes: | 139771 |
2781.0. "Bob Palmer's DVN address to employees - 11/93" by CVG::THOMPSON (Who will rid me of this meddlesome priest?) Tue Nov 16 1993 10:37
Worldwide News LIVE WIRE
Text of Bob Palmer's Q2 Employee Forum ... Date: 15-Nov-1993
(Following is the text of Bob Palmer's DVN address to employees.)
This is a particularly special DVN because it's the first one
that we have hosted in Europe. But it's also quite special to me because
it's been just one year ago that I was privileged to be chosen to be the
chief executive officer of Digital. And what I thought we would do this
morning is talk about what has happened during that last year and what
the outlook is for our company going forward.
I want to take this opportunity to thank all of our employees
worldwide for your hard work during the last 13 months. We have
accomplished a great deal by working together. And it's rather
remarkable, in a year's time -- you forget how it was just a year ago --
but I remember it quite well. Many analysts were questioning the very
viability of the company. And unfortunately even some customers were
questioning our viability. We had lost over three years and one quarter
$3.9 billion dollars, which was a huge sum of money for any company.
In less than a year's time, analysts have gained confidence in
Digital. Our customers are gaining confidence in Digital. People see
that we are turning the company around and they are quite optimistic --
as I am.
I had hoped that we would remain profitable in Q1. As you know,
we didn't get the revenue that we needed, and we missed our revenue plan
and slid back into the red a little bit, but not much. On a year-over-
year basis, as you'll see in a moment, we greatly reduced our losses.
So I am very optimistic, despite those Q1 results.
DVNs important
These DVNs are quite important to me. In fact, getting out and
talking with all our employees is very important. It's an opportunity
for me to listen to you, hear what is on your minds, and answer your
questions -- but also for me to give you some very succinct messages
that you can take away and share with other employees.
I am discouraged somewhat to see that only about 30% of the
employees that could watch the DVNs actually [do so.] So I think I
need to bring in a little more attendance if possible, and get people
to communicate more. So please try to come to these, encourage your
colleagues to come, talk about what you see in the DVNs and send me some
electronic mail messages if you want to be sure that I get your points,
because we do listen to [employee opinions].
It's a very useful thing to have a network like Digital's. Many
of you may know that about two weeks ago, we decided that we would cancel
our tuition reimbursement program, at least until perhaps the start of
the next fiscal year because we want to conserve cash. So we thought
maybe we'll do that, and we tried that, got lots of feedback from a lot
of different employees in the company who said they didn't think that
was a very good idea. And within two days, we changed our direction,
reinstated the tuition reimbursement program, made a few changes, put
the responsibility correctly in the manager's hands, but fundamentally
responded to employee feedback.
So communications is a two-way thing. It is very important, and
particularly important when a company is involved in a turnaround of
the magnitude that we are involved in, so that everyone understands
what's going on. And one of the things that we have, as you probably
know, is an extensive notes file. You can look in there and see
what is on employees' minds. I saw that, when the Board of Directors
increased my salary, there was a lot of information in there and
people were saying, 'Why is it that this guy makes that much money?'
And I thought that rather than wait until somebody might ask that
question, I would just answer that question up front so that you know
how it feels.
Executive compensation
We have a slide here that talks about compensation in the computer
industry for last year. The slide shows the compensation of a number
of chief executive officers, and it starts with the highest, which in
this case is Eckhardt Pfeiffer at Compaq. You can see that in cash
compensation (this does not have anything to do with options), Eckhardt
made $2.8 million dollars, Jim Unruh at Unisys made $1.8 million, Hewlett-
Packard's John Young made $1.6 million, John Sculley at Apple made $1.65
million, John Akers at IBM made $1.3 million. And way over here we have
Bob Palmer at $738,000 dollars.
It's interesting to me when you look at the data, it doesn't look
as outrageous, although it's a handsome sum of money. I admit that.
It happens that just recently the Board hired an external compensation
specialist to look at all of the salaries of the Senior Leadership Team,
and we have a Compensation Committee of the Board of Directors. I'm not
on it. They independently see [if we] are paying a competitive rate for
all of our vice presidents and top level management. And of course it
is my responsibility to see that we are paying a competitive rate for
all employees in the various markets in which we do business. The
compensation specialist recommended that they adjust my salary to at
least within 10% of what Ken [Olsen] made during his last year as
president of this enterprise. And that was done, and I hope that helps
with some explanation.
It's interesting to me, by the way, looking at these salaries:
Apple Computer here at more than twice of this number -- they only have
14,000 employees in the whole company. The relative complexities of
these enterprises is not really comparable. But anyway, I'm quite
pleased with my own remuneration, and I hope you are. We intend to pay
in Digital for performance, so the issue is to make sure that all
employees are well-remunerated and we are competitive with our external
competition.
Returning to profitability
Now in terms of returning to profitability: I talked about how
the company has been in trouble. I mentioned a year ago, when I first
talked to employees and talked to analysts, that it took quite some time
for the company to get in trouble. We had actually begun to slide in
terms of operating earnings as far back as fiscal '87. You didn't really
see any serious losses until fiscal '90, but by then the losses were
happening very rapidly.
If you look at this graph, it shows that the sales were gradually
increasing from FY '88, but the earnings were steadily coming down and
then, of course, just plummeting in FY '92. I am happy to say that
this point was when the transition was made to new management, and you
can see a very sharp reversal in our earnings per share.
As I mentioned, just now we slipped back. Notice the periodicity
of this thing; it continues to have that shape. It's something we need
to work on, in terms of our metrics for our sales force and compensation,
so that we can take some of that dramatic periodicity out of our pattern.
I looked at our competitors' patterns, and although they have some
periodicity in theirs (depending on when their fiscal years end), it's
not nearly as pronounced as in Digital. So that tells me that this has
to do with the way we metric and pay sales professionals. So we need to
work on that.
But in any event, you see that we very sharply have turned the
company around. As a matter of fact, if you look at the operating
earnings, and you forget about all of the restructuring, you know we
took a bunch of charges for restructuring. Forget about all that and
just look at operating earnings in the last four quarters that new
management has been leading the company. You see that we steadily
improved our results, slipped back a little, but relative to this $260
million loss that we had a year ago, the $97 million dollar loss is not
so bad. As a matter of fact, these last two combined together are still
in the black.
So it says that we have sharply reduced our losses. How much?
Well, it's a factor of more than 12. In one year's time, [we] reduced
the losses by a factor of more than 12. To be specific, in the four
quarters previous to the change in management, the company lost $915
million. In the four quarters since, we lost $75 million -- a difference
of $840 million. That's a lot of difference. Huge difference.
You can see why analysts were concerned about the future. If we
had kept losing money at the rate that we were losing money, quite
clearly the enterprise would have been at risk. Now we have got our
costs in line, we have got the business turned around a bit. Revenue
hasn't grown yet. In fact, revenue during this time was flat. I think
there was only 1% growth, but we achieved quite remarkable double-digit
growth in our PCs, double-digit growth in our new UNIX workstations,
and we introduced the world's highest performance architecture, the
Alpha AXP architecture. Now that architecture has set price/performance
standards throughout the industry. So just think about how much change
that Digital has managed [in a year's time] as we go forward.
Managing costs
Margins are under a lot of pressure, as I think everyone in here
knows. We have a number of factors going on there. In the first quarter,
for example, we did not have the volume we needed. That increased your
cost of goods, so that puts pressure. We have a shift in mix from the
high end of our product line to more desktop appliances, with lower
prices and more aggressive pricing in the marketplace. So you have
factors that are going to continue to put pressure on margins.
What management has to do is to make sure that we work on our
cost side to get the costs out of products, so that we are profitable.
The other thing that is quite clear is that we have changed our whole
pricing philosophy. The pricing philosophy used to be that when we got
into trouble, we raised our prices. As a result, frankly, over time you
lose your customer base, you get smaller and smaller market share, and
that is just the wrong strategy.
The strategy that we have today (that we started last year) is:
we bring out the highest performance products, and price them very
aggressively, so we are the price/performance leader. Today -- in
workstations, for example -- we are the price/performance leader in
every price band, in every geography against all competitors. And in
some cases we are the number one leader, and in one case in particular,
Australia, achieved number-one market share with Digital workstations
-- [with the] same products that we don't have number-one share in other
territories. So that shows what can be done by really focused sales, a
lot of marketing effort, and a lot of hard work. We are number on,
ahead of Hewlett-Packard in microsystems, what have you. So that's a
very good point also -- an accomplishment in a period of time.
Getting competitive
Now as you know, here in Europe the economy has been quite poor
for an extended period of time, and I personally do not see any immediate
improvement. It just seems like it is going to muddle along for a while.
Also in the U.S., [the economy] has not been very robust. We have had
1.5% to 2% growth in our GDP -- not a very favorable environment for
growth. And yet, our market share is quite small in both of the
geographies.
We ought to be gaining market share with these products and
services. We need more emphasis on how to sell, more sales training.
In Asia, we are doing double-digit growth and in Japan we are doing very
well. Now Japan had a year-over-year growth in excess of 20% -- new
management in Japan, more focus, and we are doing much better. This
kind of focus has to be spread over our organization.
I think that fundamentally for the year, as we look forward now,
most analysts are expecting Digital to remain in the black. Never mind
the first quarter, which is always our weakest quarter. [Some analysts
expect Digital] to break even. [Other analysts expect] about $1.50
earnings per share for the year. (I don't make forecasts. It's nonsense
really. You have no idea how much you will be able to sell during a year.
We have plans, but you don't know in advance that you will achieve it.)
But I think that the analysts have been accurate so far. Somewhere
between $1 and $1.50 earnings per share is reasonable. If we work hard,
we should be able to do something near that top end of that range.
I am going to talk a little bit about getting competitive and what
we need to do about that. In terms of the progress that we have made
there, you know that we have been reengineering the company. There's a
complete transformation of the company, bottom to top.
We have slashed our engineering spending. On a year-over-year
basis of this last quarter, engineering [expense] was down 22%. I
mentioned last evening to some employees here that we had reduced our
engineering spending on an annual basis by more than $300 million. We
canceled virtually no products. Rationalizing our organization,
eliminating internal conflict and redundancy, getting more focused on
what it is we are trying to accomplish -- that was a very important role
that was led by Bill Strecker, the chief technology officer of the company.
In the sales general and administrative areas, we reduced [expenses]
on a year-over-year basis by 23%. For the quarter, that was $259 million,
year-over-year -- very dramatic. If you think about the restructuring,
in just the last year, this company has reduced its ongoing costs by
more than a billion dollars. So we are rapidly approaching what is
necessary to be competitive.
Another accomplishment from a year ago is that fundamentally we
developed a strategy. The company had not had a strategy. We had been
trying to do everything for everyone, everywhere, all the time. So we
had a strategy that said we will do everything. That spreads your
resources so thin that you don't do very many things well. A year ago,
when I took this job, it was quite clear in the first speech that we
are going to focus on some things, we are going to become customer
focused, and we are going to develop a strategy that makes sense for
our company. You do that by looking at what are the core competencies
that the company has, and in looking at those core competencies, how
can you drive those to some leadership position in the marketplace.
And we established the objective that you see on the screen here --
leadership, that means number one; and excellence, to be the best;
and open, client/server computing that delivers real customer solutions.
You have got to add value to the customer. Every word in here is
important.
Importance of strategy
Open -- that means you cannot hide behind proprietary barriers.
You have got to meet all of the standards. We offer our customers more
choice than any of our competitors. We support three popular operating
systems. We meet all of the interface standards -- which is a completely
different strategy than we had in the past. It's very focused. Now I
have a strategy.
I know that one of our competitors at IBM, Lou Gerstner, will say
that he didn't need a strategy. I can't imagine how you can say that.
Because in the absence of a strategy, how do you know when you look at
each investment proposal whether or not it is something to be supported?
In my job function, I see investment proposals all the time.
Many are quite good, most are well-thought-out, but the issue is, if you
don't know what you are trying to accomplish, how do you sort among the
different proposals which ones you are going to do and which ones not.
If you have a strategy statement like the one on the screen there, you
know that you are going to invest your engineering investment in those
things that will support this objective: leadership; open; client/server,
which is a distributed computing technology, an evolution really of what
Digital has been about for over 30 years, that delivers real solutions.
Really, it is a guidepost to the way you are going to go forward.
Like the delivery of real solutions tells you the importance of your
systems integration, your systems engineering, your framework strategy
around software. It makes it very clear when you are going to
differentiate yourself around your capabilities in order to achieve that
objective.
IDC and Dataquest are independent companies [that] analyze
competitors in the computer industry. They are usually quite critical.
They have been very critical of Digital because we have been sort of
wandering around out there without a strategy. Now they are quite
different, as you can see from these reports.
We do a terrible job of actually explaining to ourselves and to
our customers all of our capabilities. The complexity of the skills and
the talents in Digital is so broad and really rich in terms of
functionality, we have had a hard time in marketing this, making good
marketing messages. Right now, as a matter of fact, we are talking about
rationalizing all of our marketing investment, much like we did our
engineering investment a year ago. And Ed Lucente [vice president of
Worldwide Sales & Marketing] is driving that piece. We are going to try
and make sure that we do a better job of marketing our products and
services. We had this meeting -- by the way, it was the first that I am
aware of in the company (and I have been in the company eight years; last
week was my eighth anniversary) where [a major product] announcement
was made.
We have over 200 products that were announced in support of that
open client/server computing strategy, and we made the announcement to
our customers, as opposed to the press. We had something like 3,000
customers across the globe come in from our major accounts, and we
explained here is our strategy, here's where Digital is going, here are
all the products and services that we have today, here's the products
and services and enhancements that we are going to have in the next six
to nine months, and the customer reaction was very favorable.
In fact, as a result of that work, we had about 3,000 unsolicited
proposals that we were trying to crank through there to our customers
to say, 'Let us have this opportunity to service your account.' And we
don't know yet how many of those we are going to win, but as I recall,
the amount of money involved was nearly $500 million worth of potential
business.
We also had quite favorable response to our announcements around
UNIX. You know we have been investing more in UNIX and the UNIX
operating system in the last year than in any other software investment
in the business. Digital was very skeptically perceived around UNIX.
This had to do with some very unfortunate remarks that were made by our
previous chief executive -- taken out of context, but nevertheless, it
kept showing up over and over again in the press and it convinced our
customers that we had no intention of having a really competitive UNIX.
You can see from some of these quotes, this one from a consulting
firm in the greater New England area, that we have turned that around.
We are investing more in UNIX and today we have the most modern
implementation of UNIX in the world. It's the only 64-bit UNIX. It
has a microkernel architecture, it meets all of the Berkeley System 5
standards, and in the next six months we are adding multiple processor
capability and many other commercial features that make our UNIX
leadership.
It's been a very hard struggle. Some excellent engineering has
been done there. My belief is that most of our opportunity for revenue
growth in the next couple of years is in the UNIX operating system. We
will continue to service our existing VMS customers, obviously. And we
will win some new accounts with OpenVMS. Most customers today will
be migrating to UNIX, and in two or three years from now, most customers
(I believe) will also be going to Windows NT, but it takes time to
develop that capability.
Marketing direction
I want to talk a little bit about the marketing direction in the
company and some of the reorganization that we had recently. The first
thing I decided when I took on this responsibility was that we needed to
become customer-focused. And we looked at -- in a large number of woods
meetings -- different organizational structures that help us do that.
And we settled on the idea of organizing Digital, aligning Digital's
accounts by industry, on a global basis.
We created a number of product business units, as you know, and we
created some customer-focused business units. The customer-focused units
were industry-focused -- [for example] financial services, professional
services, manufacturing and defense, health care and that sort of thing.
And we looked at all of our accounts on a worldwide basis, sorted into
those industries. This enables us to develop solutions for, say, the
banking industry, that we can use across the globe at the 80% or 90%
level.
On the other hand, when we tried to roll this particular
implementation out, it was quite clear, after some number of months of
effort, that it was too complex. There was too much internal bickering
and too much confusion for our sales professionals on the accounts --
getting direction from too many bosses, also getting asked for a lot of
data from different sources and spending all their time on internal focus
instead of calling on customers.
So fundamentally recognizing that, the leadership team and I
debated that for about a week and decided we need to make a change in
that organization. I also needed something that was more manageable for
me. What we did was combine the five CBUs, customer-focused business
units, into the Worldwide Sales and Marketing organization under Ed
Lucente. We are going to preserve that industry mapping, sales training
by industry, aligning our customers by industry, but it also then lets
me look at our industry in terms of six broad categories, six broad
business units.
The first is core products. It is managed by Ed Lucente, as I
mentioned. It is our traditional Digital business, with the five CBUs.
And as you can see from the slides, about 40% of our revenue.
Then you see that with personal computers (run by Enrico Pesatori)
growing very rapidly, this year this should be about 10% of the total
revenue.
Another business unit that is a stand-alone business unit is the
Storage Business Unit that is run by Charlie Christ. That's a real
success story. Charlie and his management team took a storage business
that was not competitive, that was losing money, and turned it around
so that it has the opportunity to grow rapidly and be profitable. That's
about 9% of the business.
Components and Peripherals, led by Larry Cabrinety, has the
distinction of being -- in the first quarter just ended -- the only
business unit manager that made both his revenue and his profit goals.
Four business units made their profits goals, but only Larry made both
revenue and profit in a rather weak quarter. And so that is quite good
results for Larry and his business -- again 9%.
You can see as I am talking about it: I can know what their goal
is, what their revenue is, what the contribution margin is by these
business units, and I know whether these leaders are achieving their
goals or missing their goals. Very clear accountability and
responsibility. Prior to this you didn't know anything about Digital,
where we were making money or losing money, where to get the data. Today
we are organized in a rather manageable six pieces of the business.
In terms of consulting, that's a growing business for Digital.
It's profitable. It is led by Gresh Brebach. Digital consulting is
approaching 14% of the business total and, as I say, it is profitable.
The largest piece, other than the core products piece, is
Multivendor Customer Services. Digital does business in 100 countries.
We service not only our own equipment, but the equipment and operating
systems and software of our competitors. This is a business which
produces most of the profit in the company today. The challenge for us
is to preserve that profit while we bring these other businesses into a
profitable position, even though there is tremendous pressure on
Multivendor Customer Services. So it is a very interesting portfolio,
if you will, of skills and talents.
New names, new faces
Another thing that I mentioned to you, if you look at this list,
these are mostly new names. People from within Digital that were
promoted or people that were brought in from the outside. One of the
things that I committed to last year -- I am very clear about these
commitments, by the way. I don't make them capriciously. I think about
what we are going to do, and then we do it. -- One of the things I
promised last year was to bring new talent into Digital at all levels,
but particularly at the senior management levels.
My view was that the company had become too insular; that is, most
of the management of this company was from New England, had all the same
history and background; most had only worked at Digital; no different
experience; and you need a balance in things. It's not that there is
anything bad about that. It's just that you shouldn't have all one type
of anything. You want a balance: people in the organization at the
top that have experience in international affairs, people that have
experience working in other companies, other ways of doing things, so
that the debates and the discussions about how to grow the business
are much richer. So I did go out and hire some new people, and you
can see that we have hired quite a few.
Now, I look in the notes file from time to time. I see that
there is a concern that we are hiring too many people from IBM. And so
I thought that I would talk to you about that this morning. There is a
perception, for whatever reason, that we are hiring a lot of people from
IBM. The facts are quite different. In the year that I have been
running the business, fewer than 25% of the people we have hired have
ever worked for IBM.
It's kind of funny. Someone talked to me about a recent hire
that I had actually brought in from his own business, and they said, 'I
see you have hired another person from IBM.' This person had not
worked for IBM in 13 years. I thought that was an amusing perspective.
Now if you look at people who came to our company from the IBM company,
and say they worked for IBM in the last two or three years, the number
is less than 1 in 5, so 18%. Now personally, I think that there is good
talent at the IBM company, good talent at Hewlett-Packard, good talent
at Digital Equipment, Sun Microsystems -- all of the competitors have
good talent. They also have some mediocre talent.
The objective for us is to go after the best talent from a variety
of different companies, bring that talent into Digital so that we have
a much more diversified management. Now as we go forward, of course,
we have our own culture. And it is quite important to me that we
maintain our culture, at the same time learning some things from other
cultures from other companies.
Going forward
Now we have to help the newcomers to our company, regardless of
where they came from. We need to help these newcomers to understand how
we do business at Digital somewhat differently than they may be used to.
But at the same time, we need to listen to newcomers about a different
way of possibly doing things. In many cases, we need to improve
discipline, accountability, things of that nature. On the other hand,
we don't want to lose our entrepreneurial spirit, the empowerment, the
opportunity for individuals to make a difference without waiting for
management to tell them to do so. So there are a lot of advantages in
our culture, and we intend to keep those.
We have been talking about all of things we have done in the
last year. I want to talk about going forward.
We want to focus on growing our business. We need to grow the
revenue. As I mentioned, we introduced the Alpha AXP product line.
In the first quarter, 25% of our sales were in the new Alpha AXP
architecture. We need to increase that business. We are working hard
to do that. You will see some responses here in a minute from a customer
survey, where we see what does the customer say about the Alpha AXP
system. It's a remarkably high 73% [that] were satisfied, and 98% [that]
would recommend Alpha AXP to other customers. This is a remarkable
accomplishment, since we have actually been shipping the products only
a year and only in the last few months with UNIX.
Another slide on customer response tells you the performance
increase that one of the customers achieved -- where it used to take six
hours, it [now] takes six minutes. Now I was talking to a customer that
does pharmaceutical drug designs. They were saying that every day that
they can shorten the development of a new drug -- a complicated process
-- was worth about a million dollars in revenue. They can shorten a
two-week process to a few-day process.
Really, the price of the product is not the issue. The value
that [it] can add to their business, not to mention the fact that the
new drug can get to the market sooner to help save lives, is a very
important thing -- and we are providing that to our customers. And you
can see that the customers are very pleased.
It is my intention that we will continue to invest in our Alpha
AXP architecture and I am very confident that we can stay in a leadership
position vis-a-vis the competition. For example, you read a lot about
this PowerPC and maybe PA RISC architecture and this and that. PowerPC
is an architecture, [a] RISC architecture, developed by the IBM company.
It's quite an old architecture, implemented in modern semiconductor
technology. They just introduced their first chips in September of
this year. And we had been shipping Alpha AXP for more than 18 months.
Consequently, in semiconductor technology, that means that your
yields are much higher and your costs are lower. The stuff we shipped
18 months before has a higher performance than the stuff they were
shipping in September. Now, in October we just introduced a whole new
range of high performance integrated circuits, 225 megahertz circuits,
and now a 275 megahertz circuit that we will be shipping next year, next
calendar year.
Digital was the first company to get an integrated circuit -- a
CPU chip -- to operate at 100 megahertz, the first at 150, the first at
200, the first at 225. And today, in Hudson, Massachusetts, we have
integrated circuits running at 300 megahertz. Our competition is still
struggling to get at 100 megahertz. So I am very confident about our
semiconductor technology, and our ability for the Systems Engineering
Group to use that semiconductor technology to design balanced systems.
So silicon technology is an enabler and the other expertise that
you have to have is how do you design a balanced system, so that there
is balance between the memory, the I/O, the graphics, and the CPU. We
have excellent engineering for doing that. From my point of view, it
is quite clear that we have the opportunity -- nothing is guaranteed
in life -- to remain the price/performance leader in the marketplace.
And that is what we are shooting to do.
You also know that recently Windows NT started shipping for
Microsoft on Alpha AXP, and we are expecting it to take off in the
next calendar year -- although I personally think that it will be a
couple of years before it becomes a big revenue enhancer.
Another accomplishment we had -- the analysts were surprised
about Digital being a player in this space -- was video on demand.
This is the new technology that will enable computing, media, voice
and data to all come together over fiber optic cable to the home or to
the consumer. And there are a lot of tests being carried out in various
places, particularly in the United States. Digital just recently won a
contract with U S West to build a demonstration of that capability.
We are very well prepared for it, as we have core technology capability
in storage -- and video on demand requires storage -- and high performance
CPUs for compression and decompression, and networking technology -- so
that you can actually get this stuff to where it is going. And it is a
fantastic thing. It builds on all of our capabilities. It is the way
the national information infrastructure in the U.S. and the way that the
European nervous system is going to develop.
Digital has the technology to be a player in that -- and that's
the future of computing and telecomputing. We are going to be a leader
in that space. Our research and development investments are confined
now to two things, wireless and mobile computing, communications and
computing.
Digital's values
Now in terms of going forward as an enterprise, I want to wrap
up, as I frequently do in these DVNs, by talking about our value system.
The value system of the company is the most important thing around what
defines the company. And Digital has a unique and proud value system.
We talk about these values quite a bit, and we discuss this at
the Senior Leadership Team. And I think some of our newcomers really
wonder if I was that serious. We took a whole day and talked about
values. And we had another woods meeting -- it took a half day -- to
talk about it again.
It must seem very strange for people coming into Digital, because
I can assure you, having worked in four companies, most companies don't
spend a lot of time on these things. They will publish them somewhere,
put them on the bulletin board, and ignore it. That is not our style.
We want to talk about these things amongst ourselves, [to] make sure
that we all know what they mean.
'Digital Today,' in the November 1 issue, published those, with
a little bit of exposition around each value and what does that mean to
us. How important is that? I want you to know that it is very important
to me. And it would be a good idea for the people that report to me to
take me very seriously on this matter: integrity, respect for the
individual, excellence, accountability, teamwork.
It would be a good idea if we stopped competing with each other
internally and worked on competing with our external competition.
Innovation, which is what we have been about for decades, and dedication
to our customers' success through the technology and services that we
bring.
So we have real value to our customers. [It is the] responsibility
for this chief executive and the people that report to me to exemplify
these values in our behavior. And when we don't, it is up to you as
the employees -- you out there looking at us -- to call it to our
attention that you do not think that our behavior is consistent and you
want to talk about it. Because only in that manner are we going to be
quite sure that we mean what we say around these values.
Now, many times you cannot see your own behavior objectively, and
so it is quite possible that a manager at some level, an individual,
might behave in a way that was not consistent with these values. Just
did not mean to, but made a slip. We are human, you know. We make
mistakes. When that happens, you are doing people a favor by calling
it to their attention, so that they can correct their behavior, and that
includes the CEO or anyone else on the management team. So we are going
to talk about that.
Shortly we will have also have a code of conduct. We want to have
a code of conduct to make sure that -- consistent with those values --
we have some very clear rules of engagement. We don't take bribes. We
don't pay bribes. But in a lot of places of the world, business practices
are not like in the United States or whatever.
We have to have a consistent core set of conduct and we will have
that. Make sure that it is clear. We are not into anything illegal or
unethical. That's not consistent with our value system. So wherever we
do business, we do business in an ethical fashion. I would rather lose
the business than be even skirting something that is unethical or illegal.
Now the other thing that I see going forward is that we have
everything we need to be successful. We have all of the talent in this
company that anyone has a right to have, we have the technology, we have
the leadership technology, we have customers that want us to be successful,
we just need to have the need to win here.
We have to compete. One of the problems in the company [that] I
noticed when I came into this company is that we had been successful too
long. It had been easy too long. The proprietary computer companies,
of which Digital was one of the leaders, could always make the quarter
by just raising their prices a little on software, raising prices a
little bit on service. Those days are over.
We have to compete. And it's not uncomfortable. It means you
have to deliver value to customer and you have to be able to explain to
the customer what that value is, and you have to charge for it.
But fundamentally, if you have the objective and the will to win,
I am quite confident that we will win. We will compete. We will regain
profitability on a sustainable basis. And we will regain leadership in
at least the areas that we have chosen to identify as our strategic
objective.
Accomplishments
To wrap up, I would like to go just back over some of the
highlights of things that were accomplished in the last 12 months.
We improved our operating results. That is, we cut our losses
substantially. We eliminated a lot of infrastructure and overhead.
We were able to get ourselves more focused in terms of what we
were doing and in our engineering structure. We developed the customer-
focused organization, and rationalized engineering products and
investments. We are going to take a couple of hundred million dollars
out of marketing this year, and get more for what we are spending as well.
We set our focus so that we know what we are trying to accomplish
in terms of open client/server computing that delivers customer solutions;
recruited new senior talent in our company; established an Office of
Ethics; spent a lot of time on our value system and making sure that we
understand those values.
What we need to focus on right now is Q2 revenue. We need every
employee in the company focusing on getting revenue in quarter two. For
the sales and marketing forces, look at those opportunities that can
turn revenue in a relatively quick time -- things like add-on storage,
workstation sales, products sales, things that can give us a revenue in
Q2 because we would very much like to get back in the black, and we are
very close.
In fact, in Q1 if we had done about 6% more, we would have been
in the black. Just 6%. So I am relatively optimistic. If we get
focused, if we don't have a lot of diversions, [if] we don't have a lot
of new adventures and reorganizations or whatever in the quarter, so
that people can focus on selling.
Then we should be able to return to profitability. That is our
objective. I look forward to answering any questions that you might have.
T.R | Title | User | Personal Name | Date | Lines |
---|
2781.1 | Q & A? | TOOK::MORRISON | Bob M. LKG1-3/A11 226-7570 | Tue Nov 16 1993 13:09 | 5 |
| One of the problems with DVN broadcasts is that if you don't hear it live,
it can be difficult to get access to it on tape. The transcripts that are
posted on Livewire don't cover questions and answers, which are the most inter-
esting part. Did this broadcast have a Q & A session and if so, was there
anything interesting?
|
2781.2 | comments on forum | CSCMA::ARSENAULT | | Tue Nov 16 1993 15:23 | 9 |
| Frankly I admire the approach he took to explaining his salary
increase. He sensed it needed to be explained and he did a hell of a
job doing it (I may use it in my next review). I've listened to enough
of the usual comments about what he makes and what he got ....if he can
turn this company around as he plans, he should be paid twice that
amount.
He also did an admirable job of explaining staff changes and the influx
of new talent. I trust this will be the talent that will make this
company great again !!
|
2781.3 | Pay for past performance or future performance? | CVG::THOMPSON | Who will rid me of this meddlesome priest? | Tue Nov 16 1993 18:25 | 15 |
| A number of people have made comments to the effect that if Bob Palmer
can turn this company around he deserves his raise. I agree. But tell
me this, was your last raise based on what your boss expected you do
do over the next year or what you'd done the previous year?
Now maybe BP does deserve his raise. That's for his bosses (BoD)
to decide not me. But if it's deserved it should be for past
performance not future expectations. His options will pay him plenty
if he turns this company around. And I'll be happy when (if) they
make him much richer. Especially if the rest of us who stick around
to help him do it share in the wealth.
Alfred
Alfred
|
2781.4 | 14% of ? | OZROCK::FARAGO | FY94 HW$6B SW$4B Serv$7B | Wed Nov 17 1993 06:51 | 5 |
| Does anyone know whether the 14% which Digital Consulting is attributed
is 14% of the entire corporation, 14% of MCS or 14% of the CBUs?
thanks,
Robert (can you tell I'm just an engineer 8-)
|
2781.5 | | CADSYS::CADSYS::RITCHIE | Gotta love log homes | Wed Nov 17 1993 09:44 | 2 |
| 14% or Corporate Revenues
|
2781.6 | The salary stuff was very dispiriting | SMAUG::GARROD | From VMS -> NT, Unix a future page from history | Wed Nov 17 1993 10:40 | 33 |
| RE .4
It is 14% of the entire corporation. Note the (12%) at the bottom
for intra BU transfers. Ie 12% is double counted in the numbers above
that.
Regarding Bob Palmer's pay raise. I strongly disagree with the noter
who said he handled it well. My opinion is that it was the ONLY portion
of his broadcast that he handled VERY POORLY. But poorly he did. I was
amazed. Even if I tried I couldn't think of a more insensitive comment
to make than:
"But anyway, I'm quite pleased with my own remuneration, and I hope you are."
A far more powerful statement could have been made along the lines of:
"I've really thought about this pay raise issue. As the leader of this
organization my pay should be painfully tied to its success. I feel
the same way about the SLT. Henceforth I'm refusing my 20% pay raise
that the board granted me to bring me up to industry norms. What we're
doing instead is taking our remuneration in stock options that'll be
absolutely worthless unless the stock goes higher than these prices
at these points in time. If we are successful indeed we will get far
more than we would have done from the pay raises. But that's how it
should be. I believe in leadership by example and I need every one of
you in the organization to do your bit. Together we be successful."
Unfortunately the above is just a pipe dream except in DEC Japan.
It's sad really because the rest of what Bob Palmer had to say I
thought showed real leadership.
Dave
|
2781.7 | | WLDBIL::KILGORE | WLDBIL(tm) | Wed Nov 17 1993 11:26 | 6 |
|
I thought he answered the question 'Why is it that this guy makes that much
money?' pretty well.
Too bad that wasn't the question that was aksed in this conference.
|
2781.8 | Visuals? | IJSAPL::VRIES_R | The UnDutchable | Wed Nov 17 1993 11:57 | 4 |
| I haven't seen the DVN, and just read the transcript. It would help to
have the visual that he refers to. Are these available somewhere?
Rene
|
2781.9 | What about the rest of 'em? | STAR::DIPIRRO | | Wed Nov 17 1993 13:03 | 13 |
| I think the CEO salary info he referenced in his visual aid is
pretty much covered elsewhere in this conference. Just take the CEOs
making the most money and put them up on a sheet. Then put BP and his
salary WAAAAY at the bottom. Then you'll have it.
Another part of this that bothered me and which I haven't seen
mentioned in here yet is that BP hired an outside consultant to do a
comparative compensation study of "the senior management team." He also
said that it's his job to see that they're all paid competitively. I
got the distinct impression from this that the entire SLT, and not just
BP, are getting pretty decent raises this year. I'd be willing to bet
that none of them are waiting 18-24 months for a 4% raise!
We've all seen the double-standard for the past year. I wonder how
bad it really is...or maybe I don't want to know.
|
2781.10 | are we there yet?? | ARCANA::CONNELLY | Aack!! Thppft! | Wed Nov 17 1993 13:51 | 14 |
|
Maybe it's true, what BP said about everyone doubting the viability of the
company a year ago and now no longer having those doubts, but i don't see
enough evidence to warrant the big shift in expectations. Our viability is
still at risk from what little i can see (basically the quarterly numbers),
even if the odds have improved a bit. There's still a big hole where our
differentiating added value (which was pretty much VAX/VMS) used to be, and
it isn't at all clear that any of the several candidate patches for that hole
(Alpha with OSF/1 and/or NT, the SI business, open hardware a la Storage and
PCs, etc.) is gonna fly in the marketplace to the tune needed to keep this
ship afloat. I wonder that he put such an optimistic cast on things so soon
--makes me wonder if the BOD gave him a limited span of time to succeed in.
- paul
|
2781.11 | Out of the rathole and into the daylight | AMCUCS::YOUNG | I'd like to be...under the sea... | Wed Nov 17 1993 14:05 | 15 |
| Re: .6
Absolutely on track and to the point. To those readers that still just
"don't get the point" here it is as follows...
BP missed a golden opportunity to weld the ranks together by refusing
the pay raise until better times are seen ALL THE WAY THROUGH THE
COMPANY. He could have done this as a gesture toward our sales force
that was burdened with a 20% PAY REDUCTION. Call the compensation plan
what you want but it is still a PAY CUT.
There is no argument whether or not the raise was deserved. The issue
is timing! The timing is extremely insensitive. Missed opportunity.
cw
|
2781.12 | Still a bargain at the price. | POCUS::HUSTON | | Wed Nov 17 1993 18:01 | 29 |
| If you could set back the clock and instead of having Bob Palmer making
$1 million a year leading a company of 90,000, you could get Ken Olsen
back making $1 million a year leading a company of 135,000, would you
take it?
Reading through this and other notes it's clear how badly many people
feel Palmer has been for Digital. But what of the alternative? Would
you trade Palmer and the current SLT for Ken, Jack ("Uhhh, what did you
say?") Smith and Bill ("I know routers, so make me head of Corporate
Marketing") Johnson.
Who on Ken's staff would you replace Enrico Pesatori with?
Bob, as they say, missed on opportunity to fall on his sword and make a
symbolic statement - "Since the company hasn't yet reached its goals,
I'm going to refuse my raise and continue to make 50% of my market
value." Luckily, he missed an opportunity to do something stupid.
Complaining about not getting raises or a 20% pay cut isn't the point.
Adding value is and having Bob with the company is in the best interest
of all stockholders, if not all current employees.
If Ken returned now and said he would retake the mantle of leadership
and carry Digital into the client-server age, champion of OSF and NT,
for a salary of $1.00, it would be great symbolism, but we'd have
wasted a dollar.
If he brought back Jack and Bill too, I'd call Mrs. Bobbit.
|
2781.13 | ??? | TPSYS::BUTCHART | Software Performance Group | Wed Nov 17 1993 18:27 | 11 |
| re .12
> If you could set back the clock and instead of having Bob Palmer making
> $1 million a year leading a company of 90,000, you could get Ken Olsen
> back making $1 million a year leading a company of 135,000, would you
> take it?
Why are these the only choices? Or is this one of those "trick"
questions designed to elicit the answer the pollster wants?
/Butch
|
2781.14 | | ARCANA::CONNELLY | Aack!! Thppft! | Wed Nov 17 1993 22:28 | 16 |
|
re: .12, .13
I think that's what's called a "straw man" (poor KO!).
The question is, if we set the clock ahead a year and see DEC as a company with
60000 employees, will that make people feel better or worse about BP's raise?
If you're a stockholder and he happened to restore profitability on the way
there, then you'll feel better...unless you also happen to be one of the
thousands of employees who got laid off along the way!
The significance of his raise to most people is purely symbolic. Whether he
can regain profitability for more than a quarter is the issue that is likely
to determine whether he's still here a year from now. Whether he can improve
revenue is likely to determine how many of the rest of us are still here then.
- paul
|
2781.15 | double standard, slanted data | WRKSYS::SEILER | Larry Seiler | Thu Nov 18 1993 03:00 | 18 |
| Symbolic? Partly, but not entirely. What Palmer's raise says is that
there is one standard for senior management (get all that you can get)
and a different standard for the lower ranks. Or was Palmer saying
that we're *all* going to be paid competitively and I just missed it?
Regarding that slide of comparative salaries -- if it was an honest
slide instead of a sell job, it would have mentioned Sun's CEO, who
took a pay CUT recently and who (I think) made less than Bob even
before that. Funny that Bob forgot to mention that...
Finally, if Bob wants to keep his raise and still help morale, what
he'd do is to pass out stock options (at, say $40) in quantity to
nearly everybody. They're worthless unless we stick around and
the company turns around. Just the 1,000,000 stock options he got
could provide an average of over 10 shares per employee.
Enjoy,
Larry
|
2781.16 | It's just a stupid rationalization | NOVA::SWONGER | DBS Software Quality Engineering | Thu Nov 18 1993 09:41 | 8 |
| Using Palmer's "logic," any of us who can cite 5 higher-paid employees
of equivalent title from other companies (no matter how well we, our
counter-parts, their companies, or Digital are performing) is entitled
to a 25% raise.
Wanna bet whether that argument will work for you?
Roy
|
2781.17 | | LEDDEV::CHAKMAKJIAN | Shadow Nakahar of Erebouni | Thu Nov 18 1993 15:15 | 35 |
|
Wait a minute. 1.5 years ago this company was adrift, losing money and
KO had that DVN broadcast where he told us that the annual report was
being held up because he wanted us to "Go Sell" as he put it. The
company was bleeding money profusely. We did not make enough money
to cover the expenses of doing business, or support the number of
people. Palmer's coup which started long before KO left, changed the
direction of the company. He may have extended the life of the company
a minimun of a year. That's one more year for those of us left here.
For doing that much he deserves a raise. 20% is not a lot when you
consider the fact that the company was bleeding money at a rate close
to 15% of revenues (that's 2.5 billion dollars). The stock was at an
all time low. Institutional investors which control 70-80% of the
stock for people outside of DEC through all sorts of retirement plans
for private and public employees, were looking at DEC as a LOSER and
pulling their money out right and left. Decisive action was needed to
gain their confidence. Otherwise we would have been broken up like
Eastern Airlines, into a bunch of pieces and sold off. And we'd all be
out of jobs.
Remember those of you who learned first aid from boy scouts (or
wherever). If pressure on a wound does not slow the bleeding, and
it is a choice between life or limb, you have to apply a tourniquet.
You may lose an arm or leg but you have a chance to live. That is
what happened here.
I'm more angry that the people who got cut 2.5 years ago got upwards
of 2 years of salary (in some cases 6 digit sums close to what BP got)
and the people that were cut more recently got jack squat. The people
that I saw cut last december and this june were intrinsically more
useful than the people let out to pasture under the "other" regime.
|
2781.18 | "about..." | XCUSME::SAPP | A Face at the Bottom of the Well | Thu Nov 18 1993 16:13 | 28 |
| RE:.4
> Does anyone know whether the 14% which Digital Consulting is attributed
> is 14% of the entire corporation, 14% of MCS or 14% of the CBUs?
From the text:
Core Products 40%
Personal Computers 10%
Storage Business Unit 9%
Components & Peripheras 9%
Digital Consulting 14%
Sub-Total 82%
Since MCS is the next largest and since the Digital Consulting is by
Industry CBU the Digital Consulting is also within the 40% Core
Products, leaving MCS at 32% approximately. I say approximately
because if you read the wording in the text BP say "approaching
14%" ,for Digital Consulting; "about 40% of our revenue";"about 10%
of total revenue"; "about 9%",etc, etc , etc.
Hope this helps!
Edwin
|
2781.19 | | SINTAX::MOSKAL | | Thu Nov 18 1993 23:41 | 14 |
| .17
> I'm more angry that the people who got cut 2.5 years ago got upwards
> of 2 years of salary (in some cases 6 digit sums close to what BP got)
> and the people that were cut more recently got jack squat. The people
> that I saw cut last december and this june were intrinsically more
> useful than the people let out to pasture under the "other" regime.
Wait a minute. Isn't BP responsible for the "jack squat" people are
getting today?
-Andy
|
2781.20 | | LEDDEV::CHAKMAKJIAN | Shadow Nakahar of Erebouni | Fri Nov 19 1993 09:35 | 11 |
|
> Wait a minute. Isn't BP responsible for the "jack squat" people are
> getting today?
Not if the coffers were emptied out by the old regime...It's tough
to be magnanimous with no money.
|
2781.21 | My .02 | GLDOA::DBOSAK | The Street Peddler | Fri Nov 19 1993 11:04 | 53 |
| Hmmmmm!
I was one of the 70% that didn't see Palmer's DVN -- Doin' other things
-- Like trying to make a buck.
It seems to me that Palmer's salary doesn't have spit to do with what I
earn. So, since it has no bearing on my salary why would I care?
In the pecking order of life, there is a pecking order of compensation
and perks -- Always has been, always will be -- I can't change that --
so, again, why would I care?
If I could, it seems to be, I'd want to go higher into the pecking
order to get the compensation and perks.
I really liked Palmer's comment about the regionalism of the management
organization of Digital in Pre-Palmer days -- I always felt that the
New England contingent of this august company was of the opinion that the
only thing west of the Mass border was wasteland inhabited by low-life
knuckle-dragging cave dwelling folks.
It pleases me to see that with Palmer we have started to realize that
intellectual capacity exists outside of the bounds of the New England
area. His comments on achieving balance is on target.
When I look at Palmer, Lucente, et-al, I recall the Met's drive to the
pennant years ago -- They kept saying "You gotta believe!"
And that's the way it is with us -- These high-priced folks are
creating the environment for us to be successful in this gutty market
-- Their decisions have been at times tough and at times flat wrong --
BUT they have been intended to get us to the top of the heap.
You gotta believe that -- And if you do, then you get to the next point
-- Sometimes, the players have to take the field and play the game --
If they don't win, it ain't the coach's fault.
It boils down to each of us executing - Palmer and Lucente don't write
code, they don't create marketing programs, they don't design systems,
they don't sell, they don't touch any of the things we do --
They create the environment for us to execute and if we don't, it
ain't the coach's fault.
IMHO
Dennis
|
2781.22 | | METSYS::THOMPSON | | Fri Nov 19 1993 12:52 | 16 |
|
I thought Bob Palmer did a good job of explaining his pay rise but I didn't
really like his explanation.
Business Week published a CEO Scorecard, a few months back, that was ranked
according "shareholder value for money'. I forget the exact mechanism, it
was something like (Corporate Profits/CEO Salary). Perhaps it was stock
price gain / CEO salary.
At the head of this list was Ray Noorda (ceo Novell), at the bottom Ken Olsen.
I would have preferred that BP's 'list' were ranked this way, and his salary
ranked accordingly. I would also liked to have seen him given a lot of
stock options at about $80-90. Real pay for performance!!
M
|
2781.23 | Bob P.'s (& SLT's?) "Congressional" Pay Raise | BRAT::CARLTON | | Fri Nov 19 1993 14:28 | 43 |
| Re: .6 and .11 dead on. Palmer's payraise was ludicrous in timing,
impact to cash flow and morale.
Consider:
My understanding (gleaned primarily from shareholder reports) is that
Palmer's pay has increased from @ $250K annually as V.P. of
manufacturing 2 short years ago to $450K, $900K, and now $1.080M. I
can understand the significant hikes going up to perhaps the $900K for
taking over the CEO/Chairman's job, but was the $180K increment really
necessary at THIS TIME? Was he unhappy, prepared to bolt, in need or
more money?? Hard to believe any of these.
How many tuition reimbursements would $180K have brought? What value
would that have added to digital? In Palmer's DVN text, it's
incredulous that just prior to his salary explanation, he defended the
SLT decision to stop tuition reimbursements as a cash-saving measure.
Yet, he fails to make the same connection with his own (and the rest of
the SLT's) salary boosts!
Consider the timing of this (these?) boosts with yet another round of
holiday layoffs about to occur, with reported Q1 losses (vs. Q4
earnings), with FY94 revenue plans falling of the track...
He did miss a splendid opportunity to place himself and the SLT
directly in the bowls of the sinking ship (vs. the private lifeboat) by
defering the raise or accepting stock options or profit sharing
instead. His remarks were at best out-of-touch and awkward. This
isn't the first time he's demonstrated his lack of understanding with
what's going on in the trenches in this company. I'm glad he's reading
memos (one was mine), and notes, but I don't think he has a clear
understanding of the problems/issues down here. His ability to
rationalize accountability (ie: why the pay raise, every quarter since
I've had my team in place has produced better results than the same
quarter of the prior year, under prior leadership this and that...,
we've improved operating results 12-fold...) is world-class.
I'm increasingly skeptical of the SLT's grasp on reality and ability to
turn this company around. As I wrote to Bob last May, I still think
the single stroke of blowing away the annual Salary plan and replacing
it with profit sharing (or stock options) for everyone, would go a long
way toward restoring profitability and simultaneaously help dislodge
hordes of managers that we simply must depose to survive and thrive.
|
2781.24 | | TOOK::DELBALSO | I (spade) my (dog face) | Fri Nov 19 1993 16:36 | 10 |
| re: .23
> but I don't think he has a clear
> understanding of the problems/issues down here.
> I'm increasingly skeptical of the SLT's grasp on reality
Amen.
-Jack
|
2781.25 | Morale is the issue! | GLDOA::CUTLER | Car Topin' On The Cumberland | Sun Nov 21 1993 08:47 | 13 |
| re: .23
Amen....amen...amen
The issue here is not the "amount" of the money, I believe that BP
should in time deserve "a larger salary", the key was impact on morale
in the corporation. Rallying the troups, Lee I. (Ex Chrysler chairman),
did exactly that , when he took the job, and set his salary at almost
nothing. He knew the psychological impact that would have on all the
troups at "Chrysler" and look at the results today!
-Rick C.
|
2781.26 | the good life | CSC32::K_BOUCHARD | | Sun Nov 21 1993 14:26 | 9 |
| Just to digress a bit: (and this has *nothing* to do with the current
discussion) Speaking of Ioccoca,he just exercized one of his stock
options that he got in lieu of salary. Lee bought some huge amount of
Chrysler stock at *his* price of around $14 per share and immediately
sold it for a $14 mil profit. (reported by CNN) Just thought you'd all
like to know. (especially those driving around in Dodge mini-vans,after
all,you *did* contribute to this) Now back to our discussion.
Ken
|
2781.27 | an opportunity to earn a piece of salary increase | KBOMFG::KUISLE | | Mon Nov 22 1993 03:13 | 14 |
| About a half year ago I requested an employee purchase program for Digital
Germany by BP to enlarge our market share in a tough time.
But so far, nothing happened! This market is beeing totally ignored in a time
were we are closing one facility after the other. I've only heard a lot of
excuses.
Most of my colleagues and I bought PC's made by our competitors. What a good
image for Digital when friends are visiting me ...
Here's the place to earn a little piece of the salary increase.
Bernhard_for_hire_at_mid_1994
|
2781.28 | Fitness for command? | SIERAS::MCCLUSKY | | Wed Nov 24 1993 19:37 | 23 |
| It doesn't matter what other executives are being paid, or what Ken
Olsen was being paid. It is about showing your leadership, your
fitness to command. Bob Palmer has asked us to reduce our pay, cut our
costs and increase our revenue. He has been effective in cost cutting,
by drastic cuts in our people. But, he has not made his goal of
increasing our revenue or making us continually profitable. So he is
being given a pay increase for not making his goals. I know I won't
get a pay raise for not making my goals.
To demonstrate your fitness to command, you eat the same rations as the
enlisted men when in battle, sleep in the same ditches, etc. When
times are good, you do receive the benefits of rank. But, not when
things are tough, you probably risk more. Our leader chose a
feather-bed in place of a muddy ditch...
The Los Angeles City Board of Supervisors just turned down a pay raise
provided by law, because they were asking for police, power, other city
employees to take less, etc. Now if a bunch of politicians will forego
a raise, what does it say about our leaders judgement in this case.
This is just another illustration that our problem is not our products
or our services, it is a reflection of our management ability. We need
leadership...
|
2781.29 | not much comfort, of course! | LGP30::FLEISCHER | without vision the people perish (DTN 223-8576, MSO2-2/A2, IM&T) | Fri Nov 26 1993 07:56 | 11 |
| re Note 2781.28 by SIERAS::MCCLUSKY:
> But, not when
> things are tough, you probably risk more.
I assume Bob Palmer's risk of being let go, if the
corporation continues to do poorly, is a near certainty.
That's probably a higher risk than most of the rest of us
face.
Bob
|
2781.30 | Come now! | SAHQ::LUBER | I have a Bobby Cox dart board | Mon Nov 29 1993 08:30 | 6 |
| re .29
I beg your pardon. I believe that any of us is at greater risk than
BP. And, furthermore, when any of us are let go, we don't have enough
money to live on the rest of our life. I'm quite certain that,
employed or unemployed, BP will never be at financial risk.
|
2781.31 | | LGP30::FLEISCHER | without vision the people perish (DTN 223-8576, MSO2-2/A2, IM&T) | Mon Nov 29 1993 11:52 | 25 |
| re Note 2781.30 by SAHQ::LUBER:
> I beg your pardon. I believe that any of us is at greater risk than
> BP. And, furthermore, when any of us are let go, we don't have enough
> money to live on the rest of our life. I'm quite certain that,
> employed or unemployed, BP will never be at financial risk.
Yes, but -- in this context, "risk" referred to "risk of the
consequences of failure in a job". Typically the most severe
consequence an employer can deal to a failed employee is the
loss of the job.
If you take into account a person's personal wealth, then a
wealthy person never has much personal risk from failure at a
job. (With the exception, of course, of the person whose
personal wealth is invested in the business.)
This, of course, flies in the face of the common wisdom that
potential for great risk and potential for great rewards
should go together. A CEO has much more of the latter than
the former. (And because of executive termination
settlements, it probably doesn't matter that much whether the
CEO is independently wealthy or not.)
Bob
|
2781.32 | "Adjustment", not "Merit" increase | CARROL::SCHMIDT | Music's written by living composers | Mon Nov 29 1993 15:32 | 34 |
|
RE: .28
> ........................But, he has not made his goal of
> increasing our revenue or making us continually profitable.
> So he is geing given a pay increase for not making his goals.
Don't know if this works at his level, but at ours there are
3 types of increases:
Merit - the usual kind of increase;
Adjustment - for someone who is far from salary guidelines;
Promotion
As I understand Bob Palmer's explanation, with the graphs
and comparisons with other CEOs, his increase looks like an
"adjustment" rather than a "merit" increase. Meeting goals
would not be a criterion as such.
But that's only a classification. I agree totally with your
picture of the leader sharing the trenches with the troops.
There are precious few opportunities where the leader of a
large corporation can have a large and immediate impact on
the entire workforce. This was one such opportunity, and it
was thrown away repeatedly. Pity.
But that's over and done with. Now we have to get on, and each
of us let our inner pride drive us. The environment just isn't
going to do it for us.
Peter
|
2781.33 | | STRATA::JOERILEY | Legalize Freedom | Tue Nov 30 1993 04:39 | 12 |
| RE:.32
> As I understand Bob Palmer's explanation, with the graphs
> and comparisons with other CEOs, his increase looks like an
> "adjustment" rather than a "merit" increase. Meeting goals
> would not be a criterion as such.
I wish I could pick the people I wanted to be compared to like he
did. I'd get a great raise, oh that's the wrong word I'd get a great
adjustment every year.
Joe
|
2781.34 | An idea for the SLT and VPs to implement | ATYISB::HILL | Come on lemmings, let's go! | Mon Dec 20 1993 03:45 | 5 |
| Christian Blanc, the new CEO of Air France, has thought of another way
of cutting costs.
Senior executives are being asked to swap part of their salaries for
shares in the French, state-owned airline.
|
2781.35 | Another idea to boost morale... | LEDS::GRAHAM | | Tue Mar 01 1994 10:27 | 8 |
|
Not to beat a dead horse, but here's another data point:
The president of United Airlines returned a $750,000.00 bonus to the
BOD, because he said accepting it would errode the employees trust in
his leadership.....
|
2781.36 | | SIMMNS::DESAI | | Tue Mar 01 1994 10:44 | 1 |
| Wasn't it North West airlines?
|
2781.37 | A quote | SCAACT::RESENDE | Visualize whirled peas -- RUAUU2? | Wed Mar 02 1994 11:06 | 10 |
| re: .35
> The president of United Airlines returned a $750,000.00 bonus to the
>BOD, because he said accepting it would errode the employees trust in
>his leadership.....
Yeah, the report I heard quoted him as saying, "People won't follow a leader
they don't trust. Money isn't everything."
Leadership in action.
|
2781.38 | Northwest Airlines | ANGLIN::SHARROW | If the man wants to box, I'll out box the man... | Thu Mar 03 1994 12:14 | 1 |
| It was John Dasburg of Northwest Airlines.
|