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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

2596.0. "Q4 Results" by MASALA::CMACDONALD (Callum MacDonald 789-8149 (South Queensferry)) Wed Jul 28 1993 09:47

                Digital reports fourth quarter profit 
   
         (A letter from President and CEO Bob Palmer about the results is 
   being sent to all employees via electronic mail and is posted in LIVE 
   WIRE's Worldwide News menu.)
   
         Digital has reported results for the fourth quarter and full 
   fiscal year that ended July 3, 1993.
         For the quarter, the corporation reported net earnings of 
   $113,196,000 or $.85 per share on revenues of $3,913,951,000.  This 
   compares with a net loss of $1,855,132,000 or $14.76 per share on 
   revenues of $3,905,784,000 for the comparable quarter a year ago.  The 
   loss in the fourth quarter of fiscal 1992 included a restructuring 
   charge of $1.5 billion, primarily to be used for employee separations, 
   facility consolidations, asset retirements and related costs.
         For the full fiscal year ended July 3, 1993, Digital reported a 
   net loss of $251,330,000 or $1.93 per share on revenues of 
   $14,371,369,000. This compares with a net loss of $2,795,507,000 or 
   $22.39 per share on revenues of $13,930,872,000 for the comparable 
   period a year ago. The prior year's loss included a one-time charge of 
   $485,495,000 for the cumulative effect of an accounting change and a 
   $1.5 billion restructuring charge.
         "I am pleased to be able to report a continued, significant 
   improvement in our overall operating results both for the quarter and 
   the full year," said Bob Palmer, president and chief executive officer. 

   "While I am not satisfied with any loss, my confidence in Digital's 
   future is fueled by the improvements we have been able to achieve over 
   the past three quarters. I am particularly pleased to be able to report 
   that for the three quarters since the new management team has been in 
   place, Digital has posted a cumulative net profit of $9 million. With 
   our new customer-focused business unit structure now in place, we are 
   poised to grow revenues and increase our market share, while continuing 
   to work diligently to reduce our costs," he added.  
         "The year just ended was a year of significant change for Digital 
   and we will continue the transformation of the corporation throughout 
   fiscal year 1994. Our customers are counting on us to be successful and 
   to help them succeed. We have leadership competitive products -- both 
   hardware and software -- from the fastest workstations at any price to 
   the most robust, open, client/server systems. We offer comprehensive 
   worldwide service and support for thousands of products, not just from 
   Digital, but from other vendors as well. As a result, the excitement of 
   our employees and partners is generating growing enthusiasm in the 
   marketplace," he said.
         "Notwithstanding our concern about the seasonally soft September 
   quarter, I am confident that Digital is poised for resurgence and the 
   responsibility is with this management team to make that happen," Bob 
   concluded. 
         Bill Steul, vice president and chief financial officer said, "We 
   experienced slight revenue growth in the U.S. and solid growth 
   throughout Asia, compared with the fourth quarter of last year. 
   However, our European business in general was weak, as was true for 
   many other technology companies," he added. "Most economists do not 
   look for growth in Europe next year. As a result of the uncertain 
   economic outlook, we remain very cautious about our ability to maintain 
   profitability for the seasonally soft first quarter." 
         "We continue to be encouraged by the results from our focus on 
   reducing costs. As we rationalized our engineering effort and product 
   offerings, research and engineering spending declined by 24% or $116 
   million compared with the same quarter a year ago to be more in line 
   with competitive norms. In addition, selling, general and 
   administrative expenses declined by 17% or $215 million compared with 
   the same quarter a year ago. Capital spending was $529 million for the 
   full year, the lowest level since 1984," he said. "For the second 
   quarter in a row, the corporation generated a positive cash flow from 
   operations and ended the year with a cash balance of more than $1.6 
   billion."
         Bill Strecker, vice president of Engineering said, "During fiscal 
   year 1993, Digital launched the Alpha AXP systems, and introduced the 
   world's fastest PC, as well as the fastest workstations at every price 
   point in the industry. Over 2,600 Alpha AXP software solutions are 
   available to customers today. Our Alpha AXP strategy continues to 
   support unified UNIX, Windows NT and OpenVMS operating systems."
         "While Alpha AXP-based revenues were a small factor in this year's 
   results, we look forward to increasing contributions, consistent with 
   historical trends in the introduction of a new generation of 
   technology. In increasing numbers, customers, software developers and 
   systems vendors are selecting the Alpha AXP architecture for their 
   future computing needs," he said. 
         "For example, Carrier Corporation, the world's largest manufacturer 
   of air conditioning, heating and refrigeration equipment, standardized 
   on Alpha AXP technology for its worldwide manufacturing and engineering 
   operations."
   ------
   UNIX is a registered trademark of UNIX System Laboratories, Inc.
   Windows NT is a trademark of Microsoft Corp.

                                                 FOURTH QUARTER ENDED: 
                                           JULY 3, 1993     JUNE 27, 1992
   
   PRODUCT SALES                 $2,085,567,000          $2,143,345,000 
   SERVICE & OTHER REVENUES       1,828,384,000           1,762,439,000 
   TOTAL OPERATING REVENUES       3,913,951,000           3,905,784,000 
   COST OF PRODUCT SALES          1,277,981,000           1,220,059,000 
   SERVICE EXPENSE & COST OF                     
    OTHER REVENUES                1,060,298,000           1,085,419,000 
   TOTAL COST OF SALES            2,338,279,000           2,305,478,000 
                 GROSS MARGIN             40.3%                     41%
   RESEARCH & ENGINEERING           369,376,000             485,241,000 
   SELLING,                      
     GENERAL & ADMINISTRATIVE     1,088,067,000           1,303,134,000
   RESTRUCTURING CHARGE                  ---              1,500,000,000 
   INTEREST INCOME                   20,081,000              24,447,000
   INTEREST EXPENSE                  18,091,000              10,664,000 
   INCOME/(LOSS) 
     BEFORE INCOME TAXES            120,219,000          (1,674,286,000)
   INCOME TAXES                       7,023,000             180,846,000 
   NET INCOME/(LOSS)               $113,196,000         $(1,855,132,000)
   NET INCOME/(LOSS) PER SHARE            $0.85                 $(14.76)
   AVERAGE NUMBER OF SHARES                      
    OUTSTANDING                     133,476,529             125,691,368 
                 OPERATING RESULTS FOR THE TWELVE MONTHS ENDED:             
        
   PRODUCT SALES                 $7,587,994,000           $7,696,029,000 
   SERVICE & OTHER REVENUES       6,783,375,000            6,234,843,000 
   TOTAL OPERATING REVENUES      14,371,369,000           13,930,872,000 
   COST OF PRODUCT SALES          4,464,445,000            4,248,118,000 
   SERVICE EXPENSE & COST OF                     
     OTHER REVENUES               4,166,946,000            3,883,705,000 
   TOTAL COST OF SALES            8,631,391,000            8,131,823,000 
   RESEARCH & ENGINEERING         1,530,119,000            1,753,898,000 
   SELLING,                      
     GENERAL & ADMINISTRATIVE     4,447,160,000            4,680,822,000
   RESTRUCTURING CHARGE                  ----              1,500,000,000 
   INTEREST INCOME                   63,831,000               96,176,000
   INTEREST EXPENSE                  50,837,000               38,517,000 
   LOSS BEFORE INCOME TAXES &                    
     CUMULATIVE EFFECT OF CHANGE                 
     IN ACCOUNTING PRINCIPLE       (224,307,000)          (2,078,012,000)
   INCOME TAXES                      27,023,000              232,000,000 
                         
   LOSS BEFORE CUMULATIVE EFFECT                 
     OF CHANGE IN ACCOUNTING                     
     PRINCIPLE                     (251,330,000)          (2,310,012,000)
   CUMULATIVE EFFECT OF CHANGE IN                        
     ACCOUNTING PRINCIPLE, NET OF TAX    ----                485,495,000 
   NET LOSS                       $(251,330,000)         $(2,795,507,000)
   
   AVERAGE NUMBER OF SHARES                      
     OUTSTANDING                    130,408,884              124,864,122 
   LOSS PER SHARE AFTER TAXES            
     BEFORE CUMULATIVE EFFECT OF                         
     ACCOUNTING CHANGE                  $( 1.93)                 $(18.50)
   LOSS PER SHARE ON CUMULATIVE                                             
     EFFECT OF ACCOUNTING CHANGE             -                     (3.89)
   NET LOSS PER SHARE                    $(1.93)                 $(22.39)
                   BALANCE SHEET/CASH FLOWS - Q4  FY93                      
   
   CASH & CASH EQUIVALENTS.......................  $1,643,195,000             
   ACCOUNTS RECEIVABLE, NET......................   3,020,252,000             
   A/R DAYS SALES OUTSTANDING....................         69 DAYS           
   
   INVENTORIES: RAW MATERIALS........ 331,506,000                   
                WORK IN PROCESS...... 502,200,000                    
                FINISHED GOODS....... 921,434,000            
   
                TOTAL INVENTORIES ...............   1,755,140,000           
   PREPAID EXPENSES..............................     379,122,000           
   DEFERRED INCOME TAX CHARGES, NET..............      84,806,000             
   TOTAL CURRENT ASSETS..........................   6,882,515,000           
   PROPERTY, PLANT & EQUIPMENT, NET..............   3,178,291,000            
   TOTAL ASSETS..................................  10,950,343,000
   BANK LOANS & CURRENT PORTION OF                       
     LONG-TERM DEBT..............................      21,335,000               
   TOTAL CURRENT LIABILITIES.....................   3,918,714,000            
   LONG TERM DEBT................................   1,017,577,000                
   POSTRETIREMENT BENEFITS.......................   1,128,653,000           
   TOTAL LIABILITITES............................   6,064,944,000           
   STOCKHOLDERS' EQUITY..........................   4,885,399,000           
   BOOK VALUE PER SHARE..........................          $36.19           
   INVESTMENTS IN PP&E - QTR.....................     170,272,000           
   DEPRECIATION & AMORTIZATION - QTR.............     208,950,000             
   INVESTMENTS IN PP&E - YEAR....................     528,691,000           
   DEPRECIATION & AMORTIZATION - YEAR............     838,183,000             
   
   NON U.S. REVENUES - QUARTER...................   2,449,366,000             
                            OR                                63%
    
   NON U.S. REVENUES - YEAR......................   9,164,148,000            
                            OR                                64%
   TOTAL EMPLOYEE POPULATION.....................          94,200    

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2596.1fiscal trends over the last 7 yearsOZROCK::FARAGOFY94 HW$6B SW$4B Serv$7BWed Jul 28 1993 10:08127
A few notes: (this is 132 columns)
Percentages reflect change in item to corresponding period in previous year
"Cost of product sales" = Cost to manufacture raw materials into inventory 
"Selling, General & Admin" = All other expenses (including sales)

                          Q1FY93          Q2FY93          Q3FY93          Q4FY93                Fiscal93        
Product sales             1,768    -5%    1,967    1%     1,767    1%     2,086    -3%            7,588    -1%  
Service & other revenue   1,546    8%     1,722    12%    1,686    12%    1,828    4%             6,783    9%   
Total operating revenue   3,314    1%     3,689    6%     3,454    6%     3,914    0%            14,371    3%   
Cost of product sales     1,020    12%    1,117    2%     1,050    3%     1,278    5%             4,464    5%   
Service expense           1,018    14%    1,058    12%    1,031    7%     1,060    -2%            4,167    7%   
Total cost of sales       2,038    13%    2,175    7%     2,081    5%     2,338    1%             8,631    6%   
        Gross Margin         39%             41%             40%             40%                     40%        
Research & engineering      405    -2%      405    -4%      350   -19%      369   -24%            1,530   -13%  
Selling, General & Admin  1,131    7%     1,177    0%     1,051    -8%    1,088   -17%            4,447    -5%  
Restructuring charge          0               0               0               0                       0         
Total operating expenses  3,574    -5%    3,757    3%     3,482    -2%    3,796   -32%           14,609   -12%  
        Operating Margin     -8%             -2%             -1%              3%                     -2%        
Interest expense             (9)             (2)              0              (2)                    (13)        
Income before taxes        (251)            (66)            (28)            120                    (224)        
Income taxes                 10               8               2               7                      27         
Net income                 (261)  -45%      (74)  -52%      (30)  -90%      113   -106%            (251)  -91%  
                                                                                                                
                          Q1FY92          Q2FY92          Q3FY92          Q4FY92                Fiscal92        
Product sales             1,863    0%     1,939    -3%    1,750   -17%    2,143    -9%            7,696    -7%  
Service & other revenue   1,430    16%    1,540    13%    1,502    6%     1,762    10%            6,235    11%  
Total operating revenue   3,293    6%     3,479    4%     3,253    -8%    3,906    -1%           13,931    0%   
Cost of product sales       910    4%     1,095    19%    1,023    3%     1,220    10%            4,248    9%   
Service expense             893    15%      944    15%      961    12%    1,085    19%            3,884    15%  
Total cost of sales       1,803    9%     2,039    17%    1,984    7%     2,305    14%            8,132    12%  
        Gross Margin         45%             41%             39%             41%                     42%        
Research & engineering      412    3%       424    5%       433    9%       485    9%             1,754    6%   
Selling, General & Admin  1,058    3%     1,181    11%    1,139    3%     1,303    2%             4,681    5%   
Restructuring charge        485               0               0           1,500                   1,985         
Total operating expenses  3,759    22%    3,644    13%    3,555    6%     5,594    15%           16,552    14%  
        Operating Margin    -14%             -5%             -9%            -43%                    -19%        
Interest expense            (21)            (12)            (12)            (14)                    (58)        
Income before taxes        (445)           (153)           (291)         (1,674)                 (2,564)        
Income taxes                 29               3              20             181                     232         
Net income                 (474) -1910%    (155)  -239%    (311)  -367%  (1,855)  113%           (2,796)  353%  
                                                                                                                
                          Q1FY91          Q2FY91          Q3FY91          Q4FY91                Fiscal91        
Product sales             1,866    -6%    1,989    -1%    2,100    1%     2,343    13%            8,299    2%   
Service & other revenue   1,228    8%     1,363    16%    1,420    20%    1,602    23%            5,612    17%  
Total operating revenue   3,093    -1%    3,352    5%     3,520    8%     3,945    17%           13,911    7%   
Cost of product sales       878    0%       924    -1%      989    2%     1,114    8%             3,905    2%   
Service expense             780    7%       823    14%      860    18%      910    16%            3,373    14%  
Total cost of sales       1,658    3%     1,747    5%     1,850    9%     2,024    11%            7,278    7%   
        Gross Margin         46%             48%             47%             49%                     48%        
Research & engineering      402    -1%      404    3%       398    -2%      446    8%             1,649    2%   
Selling, General & Admin  1,024    9%     1,066    11%    1,101    9%     1,281    21%            4,472    13%  
Restructuring charge          0               0               0           1,100                   1,100         
Total operating expenses  3,083    4%     3,217    7%     3,349    2%     4,851    31%           14,499    12%  
        Operating Margin      0%              4%              5%            -23%                     -4%        
Interest expense            (25)            (21)             (8)            (16)                    (69)        
Income before taxes          35             156             179            (890)                   (519)        
Income taxes                  9              45              63             (18)                     98         
Net income                   26   -83%      112   -28%      117   368%     (871)  239%             (617)  -929% 
                                                                                                                
                          Q1FY90          Q2FY90          Q3FY90          Q4FY90                Fiscal90        
Product sales             1,994    5%     2,007    -2%    2,080    4%     2,065    -8%            8,145    -1%  
Service & other revenue   1,137    9%     1,178    4%     1,182    4%     1,301    5%             4,797    5%   
Total operating revenue   3,131    6%     3,185    0%     3,261    4%     3,365    -4%           12,943    2%   
Cost of product sales       882    10%      935    8%       974    16%    1,035    8%             3,826    10%  
Service expense             730    12%      724    5%       730    7%       784    4%             2,969    7%   
Total cost of sales       1,612    11%    1,659    7%     1,704    12%    1,819    6%             6,794    9%   
        Gross Margin         49%             48%             48%             46%                     48%        
Research & engineering      404    11%      392    4%       405    6%       413    3%             1,614    6%   
Selling, General & Admin    939    11%      961    8%     1,014    13%    1,057    6%             3,971    9%   
Restructuring charge          0               0             150             400                     550         
Total operating expenses  2,955    11%    3,013    7%     3,273    17%    3,689    18%           12,930    13%  
        Operating Margin      6%              5%              0%            -10%                      0%        
Interest expense            (22)            (22)            (37)            (30)                   (111)        
Income before taxes         198             194              25            (293)                    124         
Income taxes                 48              39               0             (37)                     50         
Net income                  151   -32%      155   -44%       25   -90%     (257)  -182%              74   -93%  
                                                                                                                
                          Q1FY89          Q2FY89          Q3FY89          Q4FY89                Fiscal89        
Product sales             1,896    12%    2,045    12%    1,994    9%     2,255    3%             8,190    9%   
Service & other revenue   1,045    24%    1,134    19%    1,132    14%    1,240    8%             4,552    16%  
Total operating revenue   2,942    16%    3,180    14%    3,126    11%    3,495    5%            12,742    11%  
Cost of product sales       800    19%      869    19%      840    10%      959    9%             3,468    14%  
Service expense             650    24%      687    16%      680    13%      757    7%             2,774    14%  
Total cost of sales       1,449    21%    1,556    18%    1,520    12%    1,716    8%             6,242    14%  
        Gross Margin         51%             51%             51%             51%                     51%        
Research & engineering      364    22%      376    25%      384    19%      401    4%             1,525    17%  
Selling, General & Admin    848    23%      891    18%      901    19%      998    16%            3,639    19%  
Total operating expenses  2,662    22%    2,824    19%    2,805    15%    3,116    10%           11,406    16%  
        Operating Margin     10%             11%             10%             11%                     10%        
Interest expense            (26)            (18)            (19)            (22)                    (85)        
Income before taxes         306             374             340             401                   1,420         
Income taxes                 83              94              83              88                     348         
Net income                  223   -17%      280   -15%      256   -16%      313   -22%            1,072   -18%  
                                                                                                                
                          Q1FY88          Q2FY88          Q3FY88          Q4FY88                Fiscal88        
Product sales             1,686    25%    1,826    22%    1,833    12%    2,196    24%            7,541    21%  
Service & other revenue     844    23%      956    23%      991    27%    1,143    28%            3,934    25%  
Total operating revenue   2,530    24%    2,782    22%    2,824    17%    3,339    25%           11,475    22%  
Cost of product sales       671    16%      729    19%      762    20%      881    25%            3,042    20%  
Service expense             525    17%      595    24%      600    17%      707    31%            2,426    22%  
Total cost of sales       1,196    16%    1,323    21%    1,361    18%    1,588    28%            5,468    21%  
        Gross Margin         53%             52%             52%             52%                     52%        
Research & engineering      298    25%      301    29%      323    26%      384    35%            1,307    29%  
Selling, General & Admin    690    38%      757    40%      759    34%      860    32%            3,066    36%  
Total operating expenses  2,184    24%    2,381    27%    2,444    24%    2,832    30%            9,840    27%  
        Operating Margin     14%             14%             13%             15%                     14%        
Interest expense            (24)            (28)            (26)            (28)                   (106)        
Income before taxes         370             430             407             535                   1,741         
Income taxes                100             100             102             134                     435         
Net income                  270    48%      330    22%      305    -1%      401    6%             1,306    15%  
                                                                                                                
                          Q1FY87          Q2FY87          Q3FY87          Q4FY87                Fiscal87        
Product sales             1,353           1,494           1,631           1,776                   6,254         
Service & other revenue     686             777             779             893                   3,135         
Total operating revenue   2,038           2,272           2,410           2,669                   9,389         
Cost of product sales       578             615             636             703                   2,532         
Service expense             448             481             513             540                   1,982         
Total cost of sales       1,027           1,095           1,150           1,242                   4,514         
        Gross Margin         50%             52%             52%             53%                     52%        
Research & engineering      238             233             255             284                   1,010         
Selling, General & Admin    498             539             566             650                   2,253         
Total operating expenses  1,762           1,868           1,971           2,176                   7,777         
        Operating Margin     14%             18%             18%             18%                     17%        
Interest expense            (18)            (20)            (21)            (17)                    (77)        
Income before taxes         295             424             460             510                   1,689         
Income taxes                112             154             153             133                     552         
Net income                  183             270             308             377                   1,137         
2596.2REGENT::WOODWARDI'll put this moment...hereWed Jul 28 1993 11:503
    This is good news, right?  Why is the stock going down today?
    
    Kath
2596.3Ask one of those Yuppie WS AnalystMR4DEC::FLEESEWed Jul 28 1993 11:561
    
2596.4Very Simple Kath......KBOMFG::TANNERU2 are Numbed!!!!!!!!!!!Wed Jul 28 1993 11:585
 Kath, Wall street Analysts were predicting an approx $150m profit, so its below
most expectations. Its good news but we still have a lot to do before we turn
round.

                                                                  -davie-
2596.5SUBURB::THOMASHThe Devon DumplingWed Jul 28 1993 12:157
	I think they were expecting  $1.04 a share profit this Q

	we only turned in   0.85


	Heather
2596.6 Weird logic ROCKS::SHARMAWed Jul 28 1993 12:199
    I really can't understand Wall street Analysts' logic.  We show a 
    profit, they get their prediction wrong - our share price goes down!!!!
    
    IBM show a loss and their share price goes up!!!!
    
    I don't see the logic, maybe some better soul can shed some light 
    on this.
    
    Perwesh
2596.7GRANMA::MWANNEMACHERNeck, red as Alabama clayWed Jul 28 1993 12:2815
    
    It's called being longsighted.  IBM only showed a $40,000,000 operating
    loss for their second quarter.  The $8,000,000,000 charge was taken to 
    lay off employees.  THis means that IBM's results will show improvement 
    rapidly if their gross revenues remain stable.  IBM has done what it
    needs to do and they are going to get it over with and move on.  
    
    
    The expectations were for Digital to do better than they have reported.  
    
    
    
    Mike
    
    
2596.816BITS::DELBALSOI (spade) my (dog face)Wed Jul 28 1993 12:488
re: .6, Perwesh

>    I really can't understand Wall street Analysts' logic.

1) There isn't necessarily any reason to assume logic is involved.
2) You are not alone.

-Jack
2596.9???MKFSA::FLATHERSWed Jul 28 1993 13:007
    
     So, now that we're in the "black", are the layoffs going to slow down?
    
       I can't believe the new rumors kicking about.  Is the goal really
    to get DEC down to 60,000 people ???
    
    
2596.10GRANMA::MWANNEMACHERNeck, red as Alabama clayWed Jul 28 1993 13:1115
    
    
    
    IBM a $60 billion corporation has 302,000 employees.  They are going to
    reduce to 225,000 employees.  
    
    
    Digital is a $14 billion corporation and has 94,000 employees.  
    
    
    
    Do the math, you come up with some interesting figures.
    
    
    Mike
2596.11TEXAS1::SOBECKYI mean it. Genuinely. Sincerely.Wed Jul 28 1993 13:1823
    
    
    	re .7
    
    	We also took a restructuring charge last year to lay off people;
    	our stock didn't jump as a result. IBM has just only taken the 
    	chargeoff; they haven't yet 'got it over with'. Also it is a big
    	IF as to whether their gross revenues remain stable. I heard an
    	analyst last night say that IBM should stay in the mainframe
    	business since that business has been paying the bills there for
    	years.."interesting" analysis since the trend in the industry is
    	downsizing.
    
    	IBM has been the darling of Wall Street for years. We're like the
    	cousin that nobody likes to speak about. I say, to hell with Wall
    	St... let's just keep making money and doing the right things for
    	the customers..the stock price will follow. If we dance to their
    	tune to closely, they will surely lead us down the garden path to
    	ruin within a few very short years.
    
    	Just my .02
    	John
    
2596.12the street...PHONE::GORDONWed Jul 28 1993 13:236
    re: .11
    
    wall streets only interest in any company is can they get the investors
    to invest, then wall street makes money.
    
    
2596.13NACAD::NISKALAWhen will it all end?Wed Jul 28 1993 13:293
    	Was anybody else surprised to see that our employee headcount
    was reduced to only 94,100? I was expecting to see the 85K or less 
    figure. Lots of chopping still to do...
2596.14I'll start my own firm.MKFSA::FLATHERSWed Jul 28 1993 13:307
    
      .10 , after doing the math, I come up with IBM expecting 250,000
    in revenue per employee.  If DEC were to do the same, the downsizing
    will continue until we're at 55,000 people, approx.
    
       I just love these new standards. for the 90's. 
    
2596.15GRANMA::MWANNEMACHERNeck, red as Alabama clayWed Jul 28 1993 13:338
    RE: .11  I agree about what you have said with regards to the street. 
    The problem is that we have been managing the business from quarter to
    quarter for so long now that it is going to be difficult to readjust
    our way of thinking to a stratedgy for the future although I have seen
    progress with regards to this.
    
    
    Mike
2596.16headcount has be baffledBOOKS::HAMILTONAll models are false; some are useful - Dr. G. BoxWed Jul 28 1993 13:3910
    
    I don't understand the headcount figures either.  Palmer specifically
    said to get as many of the downsizings done in Q4 as possible.  My
    understanding of his goal was 85-90K people by July.
    
    Are his reports just ignoring what he is saying, or are we doing
    serious hiring, or what?  Have I misunderstood the rather
    direct communications about headcount?
    
   Glenn
2596.17Downsizing Q4-->Q1CSSE::SHAHWed Jul 28 1993 13:534
    I think downsizing that occured during later part of Q4 will be part
    of Q1 with 7 weeks of pay etc.
    
    
2596.18ECADSR::SHERMANSteve ECADSR::Sherman DTN 223-3326 MLO5-2/26aWed Jul 28 1993 14:0710
    Being in the black this quarter at Digital won't stop layoffs.  Being 
    in the red this quarter at Digital won't stop layoffs.  In either case, 
    layoffs will still be seen as the way to improve the situation at Digital 
    for the next quarter.  Finding that little or no improvement of the bottom 
    line can be expected for the next quarter as a direct result of layoffs 
    will stop layoffs at Digital.  
    
    Just my opinion, of course.
    
    Steve
2596.19need to slow it upBOOKS::HAMILTONAll models are false; some are useful - Dr. G. BoxWed Jul 28 1993 14:1925
    
    re: -1
    
    I understand that nothing will ever stop the layoffs again; not
    only at Digital, but in all probability in any high-tech company.
    However, my hope is that we will get to the point where managers
    can start doing more careful analysis of *who* gets laid off -- that
    is that managers are given the time to carefully analyze performance,
    and that the wholesale "slaughter of the innocents" can stop.  When you
    keep having to lay off *large* numbers in compressed timeframes, you
    make lots of bad decisions.
    
    This much at least must be done if people are to regain
    productivity and at least minimal morale.  People who cannot make
    the simplest personal decisions (should I take my vacation or
    save it?, should I trade up my house?, should I replace my pickup
    with 110K miles?, should I put on that screened-in porch?), cannot
    be expected to produce what they otherwise could.  Fear as a motivator
    only goes so far.
    
    My hope was that we would have reached that point this quarter.  I
    understood that Palmer was "trying to save 85-90K jobs".  We
    apparently have not.
    
    Glenn
2596.20ECADSR::SHERMANSteve ECADSR::Sherman DTN 223-3326 MLO5-2/26aWed Jul 28 1993 14:3714
    re: .19
    
    Though I personally and basically agree that managers should be more
    careful about who gets laid off, I see Q4 results as reenforcing the
    "correctness" of the layoffs that have already occurred.  That is,
    nobody is going to say, "Ooops, because of the Q4 results it is
    apparent to the most casual observer that we should not have laid off
    <name_of_resource>."  I agree that lots of bad decisions were probably
    made, though I tend to lean toward the camp that insists that layoffs
    should have been done more quickly and in larger numbers, but that's
    another issue.  We seem to be in agreement about the end results 
    and the need to have made better decisions regarding layoffs.
    
    Steve
2596.21Taxes, death and TFSOAKOCOA::BBARRYSand: The enemy of kilted yaksmenWed Jul 28 1993 14:4011
    IMO, we will suffer with layoffs  l o n g  after we reach the 
    magic revenue per employee threshold (who knows what that is).
    
    The reason, I believe, is so mgt. can repopulate the worker bee
    camps with cheaper help - and in some cases, better/over qualified
    workers. Also, contracting part/time, short term to replace TFSO'd
    specialists saves the company money too. Its not a career anymore,
    now its a job.
    
    
    /Bob
2596.22I hate these guys!!PHDVAX::RICCIOA beautiful bunch of ripe bananaWed Jul 28 1993 14:5023
    
    
    
             FLAME ON
    
    
    
       In response to a lot of the questions/comments about the analysts
    and Wall St. in general... There is no logic! 
    
       If you remember, about 9 months ago these "pin heads" were saying
    if Digital "broke even" in Q4, it would be a huge turnaround, and in
    a time frame no one expected. After we showed marked improvement from
    Q2 to Q3, some of these "glorified movie critics" were saying Digital
    WILL show a profit in Q4. And of course they started putting numbers in
    there. Now of course THEY can not be wrong. If we didn't pull in $1.04
    per share in Q4 then we did something wrong. It's all shelf fullfilling
    garbage. They never admit they over or under estimated their "data".
    
    
      FLAME OFF
    
                                         Phil... 
2596.23recruiting from campusesMBALDY::LANGSTONThe secret is strong ears.Wed Jul 28 1993 15:4113
  re: .21
  �  The reason, I believe, is so mgt. can repopulate the worker bee
  �  camps with cheaper help - and in some cases, better/over qualified
  �  workers. Also, contracting part/time, short term to replace TFSO'd
  �  specialists saves the company money too. Its not a career anymore,
  �  now its a job.

One of the surprising things Ed Lucente said here in L.A. on Monday is
that Digital recruiters will be visiting campuses in the Spring.  I assume
that kids in their twenties are less expensive than the experienced people
we're laying-off, right?

Bruce
2596.24GSFSYS::MACDONALDWed Jul 28 1993 15:5915
    Re: .21
    
    > The reason, I believe, is so mgt. can repopulate the worker bee
    > camps with cheaper help - and in some cases, better/over qualified
    > workers.
    
    An interesting variation of the shake the tree game where the birds
    all realight on the same branch.  Companies all downsize thereby
    "trading" workers for the same job but at lower salaries.
    
    They continue as before but with a smaller payroll.  The workers,
    however, ...
    
    Steve
    
2596.25HAAG::HAAGRode hard. Put up wet.Wed Jul 28 1993 21:3911
    re; continued layoffs
    
    re-read the announcement of a week or so ago about the resumption of
    tfso for Q1. the key was the statement about tfso being part of normal
    business operations. that says a lot about what dec has become. and
    IMHO is says a lot about our inability to manage this company in times
    of rapid change. so week by week, month by month, or quarter by quarter
    we'll can or hire people as we see fit for that time frame. i figure if
    i am not tsfo'd by noon on tuesday, i have a job until at least the
    following monday. lucente was recently quoted as saying he wanted
    "maximum stability" within his organizations. i wonder what that means.
2596.26Read it againSMAUG::GARRODFrom VMS -&gt; NT, Unix a future page from historyWed Jul 28 1993 23:277
    Re .-1
    
    It did NOT say that TFSOing was part of normal business operations. It
    said that reviewing TSFO policy was (or something like that). There is
    a subtle difference.
    
    Dave
2596.27Failure of the American educational system?ALOSLS::KOZAKIEWICZShoes for industryWed Jul 28 1993 23:375
    It isn't even subtle.  It has more to do with being able to identify
    the verb in a sentence.
    
    Al
    
2596.28think about itASD::DICKEYThu Jul 29 1993 11:0914
    
    re: -.1, -.2
    
    Ok.  What is the implication of it being "normal business practice" 
    to REVIEW plans for TFSO?
    
    How about rewording it (slightly) to read: In keeping with normal
    business practices, we are reviewing how many people [if any] we
    need to lay-off in Q1.
    
    As mentioned previously, we're in a sorry state when this activity
    is part of normal business practices.
    
    Rich
2596.29BRAT::GORDIE::CORZINEGordie Corzine MKO1 264-2119Thu Jul 29 1993 16:3855
    I wonder if we aren't failing to see the obvious.
    
    1.  Digital has few if any products that enjoy a large market share.
    
    2.  Digital has an overwhelming number of different products.
    
    3.  Low volume products are inherently low profit, no matter what we
        sell them for.
    
    4.  Engineers like to make new products, don't like to maintain or
        enhance existing ones.
    
    5.  Digital abandons new products if they don't sell up to plan.
    
    6.  Engineering imagines that the solution for our ills is another new
        product.
    
    7.  Marketing imagines that the solution for profit is 'value based
        pricing'.
    
    8.  We never invest in market share.
    
    9.  Without market share we can't lure application vendors (ISVs).
    
    10. Without applications we can't increase marketshare and the
        downspiral continues.
    
    
    Am I ratholing?  No.  One way to reduce the number of products we
    develop and sustain is to reduce budgets and headcounts in engineering.
    It may even be a good way, given the poor quality of our business plans
    in general (tough to make the right choices at a high level).
    
    Face it folks.  We need strategy and commitment.  If we're going to be
    in the Unix market (AXP OSF/1), keep spending whatever we have to,
    including low-markup products, etc. to build up our pathetic market
    share.
    
    Make fewer products faster, that are closer to what the customer wants,
    and improve, improve them.  We have to unshackle ourselves from
    DECstandards (to some degree) and become more fleet and competitive.
    Above all, focus.
    
    Intel and Microsoft are the only really profitable major firms in our
    industry today.  Compare them to Digital and IBM, fewer products, 
    higher volume, market share.
    
    At one time Digital was a cookie-cutter efficient manufacturer of
    mini-computers.  We lost control.
    
    Mr. Palmer and his new team are trying to do the right things to make
    us profitable again.  At least it's a begining.  The old days are gone.
    
    I for one, don't like working for a company that is unable to return 
    reasonable earnings to the stockholders.  That's anything but secure.
2596.30HAAG::HAAGRode hard. Put up wet.Thu Jul 29 1993 21:185
    ok. i don't want to get into a "play on words" game. but i think it's
    fair to admit that this company is now going to evaluate tfso on a
    quarterly basis, IMHO more regularly, and execute accordingly. in my
    book, that constitutes "normal business practices". more stick. and
    less carrot.
2596.31how's it go? Information is power?BOOKS::HAMILTONAll models are false; some are useful - Dr. G. BoxFri Jul 30 1993 15:1738
    
    The thing about periodic layoffs is that there has to be enough
    information given to employees so that they can do some minimal
    level of planning.
    
    Here in the Northeast, there were two companies who were notorious
    for periodic layoffs: Raytheon and Honeywell.  It was axiomatic
    that if you went to work for one of those companies, you'd face
    a layoff at some point.  
    
    The advantage, though, was that you knew the criteria (for the most
    part) by which those layoffs would occur, and, importantly, *where*
    they would occur (let me add that I worked only briefly for Honeywell
    after they bought the company I worked for and never for Raytheon, 
    but I have had close friends who did).  If Raytheon missed a big bid 
    on a defense contract, you knew that some number of layoffs would 
    follow.  You could therefore plan accordingly.  If I was working on 
    the WidgetWoman missle system, and the secretary of defense cancelled 
    it, I knew I better not buy that new jeep.  I think the reason for 
    that was that that was how Raytheon did business, and everyone knew it.
    
    Until recently, Digital has not been that type of employer.  What needs
    to happen now is that the SLT needs to come out with some hard,
    published truths.  If we don't make X revenue number during Q1, we
    will need to layoff x number of people.  Out goal is to get to *at
    least* IBM's revenue per employee number, and we will continue to
    lay off until that threshold is reached (for example).  If we don't 
    sell n Alpha systems, by Q3, the company will need to undertake a 
    major downsizing. If any of the above "goals" aren't met, then we 
    will be laying off people without z skills, and will be getting of 
    out of y businesses.
    
    Anything that allows employees to make intelligent career choices would
    be helpful.  *Any* hard information would be most welcome by this
    particular employee.
    
    Glenn
    
2596.32HELIX::MAIEWSKIFri Jul 30 1993 18:0844
RE  <<< Note 2596.29 by BRAT::GORDIE::CORZINE "Gordie  Corzine MKO1 264-2119" >>>

>    Am I ratholing?  No.  One way to reduce the number of products we
>    develop and sustain is to reduce budgets and headcounts in engineering.
>    It may even be a good way, given the poor quality of our business plans
>    in general (tough to make the right choices at a high level).
    
  Although this seems like the popular idea of the moment, it is a really bad
long term strategy. The problem is not one of having too many engineers, the
problem is that engineers are no longer doing engineering. 

  My American Heritage Dictionary defines Engineering as "The application of
scientific principles to practical ends as the design, construction, and
operation of efficient and economical structures, equipment, and systems." The
problem is that we are no longer asked to do that. 

  We keep hearing that we should listen to the customer and sure enough
marketing people go out and listen, but by the time the customer's words get
back to engineering it's been filtered down to a parts list. Even the articles
somehow get removed "Customer wants SCSI on new Gyzmo-bus". 

  What's missing is a detailed description of the customer's problems so that
engineering can apply scientific principles to solve those problems. In other
words, the wrong people are doing the listening. 

  I once heard that when K.O. and the founders of Digital 1st went to talk to
some people in power plants the customers asked them for "digital" control
systems for their equipment. Because our engineers were there looking at the
problem itself, they were able to see beyond the immediate request and envision
a totally new idea, small limited general purpose computers that would solve
the customers problems better better than control boards they originally wanted
to buy. 

  We won't get market share by taking customers parts lists and asking our
engineers to build what's already out there based on the technology of the
80's. If we want to return to being a leader in this industry we should get a
step ahead of our customers and lead them toward new solutions they have not
even comprehended just as K.O. and our founders did years ago. 

  By doing that, the latest scientific principles could be employed where it is
appropriate and products could be built that people will want to buy during the
mid to late 90's and into the next century. 

  George 
2596.33We can only succeed if we're told what it *takes* to succeedAUSTIN::UNLANDDigitus ImpudicusFri Jul 30 1993 18:1926
    re: .31
    
>   What needs to happen now is that the SLT needs to come out with 
    some hard,	published truths.  
    
    I agree completely, but I have my doubts.  Having met Bob Palmer before
    he became CEO, I thought he was a pretty forthright and down-to-earth
    individual.  But given his recent communiques to the field, I still see
    the same syrupy-treacle words that we got from the previous bunch.  I
    still have to go through every message and translate it to plain English
    to know if we are doing good, bad, or indifferent. There is still no
    indication that management understands what is happening to the lives
    of the employees, or how the situation effects the performance of the
    company as a whole.
    
    Every day, I see more and more situations where Digital is losing
    business, squandering customer goodwill, and missing opportunities.
    It's not because the employees are malicious or negligent, or even
    just plain incompetent. It's because they are exhausted, shell-
    shocked, and lack continuity of purpose and resources. There are
    few rewards left for working at Digital, just the realization that
    the ultimate penalty make strike at any time.  Management has to
    change that situation, or the company will not survive in anything
    approaching it's current form.
    
    Geoff
2596.34Words that need to be listened to.......SPECXN::KANNANFri Jul 30 1993 18:2231
Re.32

   >>>>>
  We won't get market share by taking customers parts lists and asking our
engineers to build what's already out there based on the technology of the
80's. If we want to return to being a leader in this industry we should get a
step ahead of our customers and lead them toward new solutions they have not
even comprehended just as K.O. and our founders did years ago. 
  >>>>>>

  Thanks for saying it so clearly, George. I hope someone's listening.

  We are Digital because we made PDPs, DEC10/20s and the VAXES with 
  concepts way ahead of their time. We are doing it with the Alphas also.
  But the way we thought about why they were successful is the one
  that misleads us. It's not the beauty or the cabinet or the speed of
  these systems that made them successful. It's what they made possible;
  inexpensive local computing with PDPs, Time sharing with DEC10/20s and
  a smooth seamless growth path with VAX/VMS systems.

  But we need to realize that it's the age of reasonably open OSs,
  networks, distributed computing and helping the customers make sense of it 
  all with all kinds of services.

  Raw speed alone doesn't cut it. We need to think in terms of "solutions"
  that combine all of the above in ways that blows the customer's minds and
  have them say "Can I do That?!!". 

  Nari

   
2596.35KAOFS::S_BROOKDENVER A Long WayMon Aug 02 1993 17:206
    re .29
    
    
    Low volume products are not necessarily unprofitable  ...  In fact
    some low volume products can be highly profitable.
    
2596.36We can't be everything to everybodyAUSTIN::UNLANDDigitus ImpudicusMon Aug 02 1993 20:0216
    re: .29  "... low volume products can be highly profitable."
    
    This statement is true, but the reality is that our industry, our
    overhead structure, and our current lack of innovation all make it
    very difficult for us to sustain a profit on low-volume products.
    
    In some cases, there are groups within Digital that claim to show
    profits on low-volume or niche products, but on further examination,
    the Company as a whole is losing money selling and supporting the
    products. Over the years, several groups have managed to survive
    mainly at the expense of other organizations because of faulty 
    metrics, leaving the Company bleeding red ink. Those practices
    have to stop, and if it means we abandon some low-volume products
    that *could* have turned a profit (real profit) so be it.
    
    Geoff
2596.3716BITS::DELBALSOI (spade) my (dog face)Tue Aug 03 1993 21:5628
re: < Note 2596.29 by BRAT::GORDIE::CORZINE "Gordie  Corzine MKO1 264-2119" >

>    4.  Engineers like to make new products, don't like to maintain or
>        enhance existing ones.
    
>    6.  Engineering imagines that the solution for our ills is another new
>        product.

To reinforce what George and others have said, I must also conclude that you
have a rather narrow and warped view of Engineering's perspective with
regard to how we should be doing business. The above statements couldn't
be farther from the truth with respect to any engineering organization I've
worked in over the last 16 years.

re: Wall Street Analysts

Correct me if I'm wrong, which is quite likely since I don't have sufficient
interest to be a steady reader of INVESTING, but aren't stock prices, like
real estate prices, more clearly a reflection of what major investors are
willing to buy or sell at, rather than what the pimply-pussed analysts
publish? Yes - I recognize a relationship. But how many holders of large
blocks of stock are actually paying attention to the analysts? I always
thought the analysts gained (and lost) credence based on the "accuracy"
of their predictions, which was a function of what the market actually
did after they said sooth.

-Jack
   
2596.38From another engineers perspective...TPSYS::BUTCHARTTNSG/Software PerformanceWed Aug 04 1993 08:5920
    re .37 on .29
    
>    4.  Engineers like to make new products, don't like to maintain or
>        enhance existing ones.
    
>    6.  Engineering imagines that the solution for our ills is another new
>        product.
    
    I've been in Digital going on 20 years, most of them in Engineering.  I
    think there's a fair amount of truth in statement 4, at least in the
    software world.  Most of the engineers I know like new stuff (although
    a neat enhancement of an existing product often qualifies).  I've been
    through "forms wars", "database wars", "TP monitor wars".  I've also
    participated in a couple of working groups where the near knee-jerk
    reaction by a number of engineers to "We have too many products that do
    variants of X!" WAS "Ok, we'll create a NEW product...".  So there's
    also some support for statement 6, as well.
    
    /Butch