T.R | Title | User | Personal Name | Date | Lines |
---|
2454.1 | Go to the top, this is ridiculous... | ODIXIE::SILVERS | Dave, have POQET will travel | Wed Apr 07 1993 12:28 | 1 |
| If I were you, I'd send .0 to the entire senior leadership team....
|
2454.2 | | SOLVIT::GRTVAX::THERRIEN | | Wed Apr 07 1993 12:50 | 8 |
| Be careful the process you described doesn't drive you insane. I assume that
the process for recovering mental health expenses is the "advanced version" of
what you've experienced so far!!
Sorry to hear of your loss. You seem to be managing all situations
extremely well.
Gerry
|
2454.3 | Office of Ethics? | XNTRIK::MAGOON | | Wed Apr 07 1993 12:55 | 11 |
| I'd send the entire basenote to the newly-created Office of Ethics, and
simultaneously get on the phone with the top person in that office. What you've
described displays a complete lack of ethics on the part of most of the people
who were supposed to be supporting you during your disability.
Please keep us posted?
Best of luck!
Larry
~
|
2454.4 | | CARTUN::MISTOVICH | depraved soul | Wed Apr 07 1993 13:07 | 7 |
| Makes you wonder if the disability is worth it? Working full-time
trying to collect benefits is *hardly* conducive to healing, which is
what health insurance is supposed to be about to begin with!
Thank you for this information and the warning. If it ever happens to
me, they'll get the paperwork once -- and sign return receipt. One slip
after that and I'll turn the mess over to a lawyer....
|
2454.5 | Hardball. This is outrageous | 35261::ROGERS | | Wed Apr 07 1993 13:21 | 13 |
| Send registered letter to insurance carrier which includes chronology
you have written. Explain that if all matters are not cleared up
within seven working days, you will be forced to contact a lawyer to
investigate all grounds for instituting legal action. Add that their
negligence and deliberate breach of fiduciary responsiblity has added
to the pain and suffering of your loss. Then add that a copy of this
letter has been forwarded to Hillary Rodham Clinton and her healthcare
crusade.
Copy Digital by registered letter.
Sit back and wait seven days. If no action, contact lawyer.
|
2454.6 | | MILPND::J_TOMAO | Free your mind and the rest will follow.. | Wed Apr 07 1993 13:30 | 14 |
| Please elevate this issue - thank goodness my car accident which
resulted in minor injuries and STD for 3 weeks, was under the old
system.
So sorry to hear of your accident
Joyce
P.s. at first reading I thought the suggestion to send a copy to Hillary
Rodham Clinton was the extreme but I think the more the 'higher-ups'
know of what we, the avergae working people have to go through, the
easier it will be for them to help us out.
Good Luck sorting out this mess.
|
2454.7 | Our leaders need to be aware of this | ROCKS::SHARMA | | Wed Apr 07 1993 13:40 | 4 |
| Sorry to hear of your loss. I think you are getting the right advice; I
would make the top brass aware of it.
Perwesh
|
2454.8 | | ICS::CROUCH | Subterranean Dharma Bum | Wed Apr 07 1993 13:51 | 12 |
| It may be wise to get some legal advise whether or not this gets
straightened out soon. If this was me I would have probably done
so already.
This makes my blood boil and is another illustration of the "lemmings"
that this society spews out which I pointed out in another topic last
week. Daily we meet and have to deal with incompetent buffoons.
I wish you well with this situation as well as your injury.
Jim C.
|
2454.9 | Khafkaesque | TNPUBS::JONG | Steve | Wed Apr 07 1993 13:52 | 23 |
| Sorry to hear of your loss.
Hillary Clinton seems more interested in extending medical coverage to
those who don't have it. But part of the savings in healthcare reform
is supposed to come from reducing paperwork, and you have an OUTRAGEOUS
example of how paperwork reduces efficiency.
Isn't there a punchline to this horrorible joke? Didn't we OUTSOURCE
management of STD?
I would counsel a less extreme response than getting on the horn to Bob
Palmer. Your problem seems to be that the paperwork isn't getting
done. Right now you don't want revenge or attention, you want a
PAYCHECK. (Your story is making me shout! Sorry.) If I were you, I
would visit Personnel and sit in someone's office and walk the
paperwork through myself, by my own hands, and not leave until it was
done. If anyone said to you, "Listen, I'm busy now, and this is very
inconvenient, could you come back when I finish your paperwork?" I
would point at my face and say "I have no eye, and you have stopped my
paycheck!" and repeat until they relent.
Needless to say, you are being victimized by incompetent bureaucrats.
Get that paperwork through yourself! Managers do it all the time.
|
2454.10 | There's only one long-term answer... | CGOOA::DTHOMPSON | Don, of Don's ACT | Wed Apr 07 1993 14:11 | 17 |
| My sympathy to you for your loss & accident in general. If it should
happen again, don't tell the air-ambulance to head south - head North.
At least here there would be no medical bills, no BS like "over your
coverage" etc.
While medicare as we know it is government run, I could not imagine
even our ridiculously inefficient and 'do-the-same-thing-six-times"
bureaucrats being anywhere close to as inefficient and all-round stupid
as the 'Insurance' companies and HMOs described in various parts of
this conference.
By the way, we spend 8% of GDP on health care, US spends 12% but
doesn't provide service to 35,000,000 (over 10%) people. Our gross
per capita is 20% less than your in $. Of course our doctors average
less pay but all they do is doctoring - no bill collecting and
insurance admin work.
|
2454.11 | It sounds like what I went through | GRANPA::TTAYLOR | undercover angel | Wed Apr 07 1993 14:23 | 57 |
| Oh, Mike, so sorry to hear of your troubles.
You are not alone. Last year, just when we were "forced" to go from
Hancock to an HMO, I got really sick and required major surgery. I was
refused admittance by the hospital on New Year's Eve (the date the transition of
insurance was done). I suffered big time for over a month before I
finally got to a HMO "specialist" who agreed to do the surgery, even
though there was a diagnosis prior to my transfer to the HMO. I had
the major surgery, during which I experienced all that you are going
through (having to relay all the info at CMI to the doctor, the doctor
not being able to get through, my manager getting return to work dates
without my doctor being consulted on when I should be ready to return
to work, being FORCED to return to work even though the doctor told CMI
I was definitely not ready to go back (this surgery was major,
life-threatening, and also I had major complications which took me
months to recover from) to work. Despite this, I had to return to work
at least a month before I should have. As a result, I came close to
having another major operation because I relapsed into my prior
condition. This whole time, I went to HR and told them I wanted to sue
Hancock for not being there on New Year's eve to verify my insurance
covered, which resulted in me being refused admittance at the hospital.
HR told me to document it, which I did and I still have the letters and
documentation in All-in-1 just in case. Then they did NOTHING. I kept
asking them about it (they told me they had to address the issue at the
Director's board of Medicine and all this). Finally, I called HR and
they told me there was nothing the board would do. I called a lawyer
to be told that the statute of limitations was up (they told me it was
6 weeks from the date of surgery that you had to file a claim against
an insurance company). During this time, I kept getting mega bills
from the hospital, anaesthetist, etc. The HMO took months to pay,
which screwed up my credit even further than it is (because I have
chronic health problems and Hancock would not cover half of the stuff
that has been done to me in the past - at least my HMO covers
everything!).
Here we pay megabucks for lousy insurance, lousy service and uncaring
attitudes. I also didn't get paid, only because no one bothered to
forward the information to payroll that I was out. I never knew
whether I was getting paid or not as a result.
Believe it, up until two months ago, I was still getting billed for an
operation that happened in February '92. I just kept forwarding the
bills to the HMO with memos. Why should be have to bother with this
stuff, especially when people are legitimately sick. It's not like I
was out on an ambiguous charge like "stress" or "back problems", that
is the reason why CMI was set up in the first place -- the abuses in
DEC warranted something had to be done. Unfortunately, it is the
innocent ones who take the brunt of the difficulty. Those milking the
system (and I know a few ...) just sail on through all the TFSO's, etc,
paid and unscathed.
Hope you recover quickly. If you forward something to Hilary R-C, like
someone suggested, I'd be more than happy to send you my data and you
can use this note if you like as well.
Tammi
g
|
2454.12 | Yep, happens all the time. | GOLLY::ACQUINO | | Wed Apr 07 1993 14:23 | 12 |
|
I think you all would be very surprised to find out this happens
a LOT in this company. I have been out on STD with the both
the old and new system. This new system stinks. CM is no
help at all and our PSA say it goes into a black hole at that
point and no one knows anything about it except CM.
As for the 100% Dec plan, I was on that also. Most of the surgery
I had done I had to pay out of my own pocket too. I'm now a
part of Healthsource.
Jane
|
2454.13 | Not again! | NETWKS::GASKELL | | Wed Apr 07 1993 14:23 | 19 |
| It makes me furious that this company is still doing this.
About a year ago, I and two other people in my department had to wait
weeks for our pay checks after returning from STD. I went without pay
for 9 weeks. I must have sent half a dozen messages to Personnel with
no result. We really had to stomp and yell to get anything done.
We were promised that, as the process was new, this wouldn't happen
again--they would fix it. In fact, payroll never did sort my pay
record out, we came to an agreement that I would accept what I had
been given. The amount I had received was about right, I think
I may have gotten an hours pay more than I should have.
FYI, the company is legally obliged to pay you within a certain
period of time for time worked. For WC2 it has to be within 7 working
days, I'm not sure if it's different for WC4. I think a lawyer would be a
good idea.
Best of luck and I hope you make as complete recovery as possible.
|
2454.14 | Hancock - ripoff | GRANPA::TTAYLOR | undercover angel | Wed Apr 07 1993 14:28 | 8 |
| Oh, I forgot:
Oh more than one occasion, my boss has had to rush me to the hospital
although I required ambulatory care. When I had Hancock, I could not
afford the charges for the ambulance and refused an ambulance at least
twice at work because Hancock would not cover it.
Tammi
|
2454.15 | My blood is boiling now! | GRANPA::TTAYLOR | undercover angel | Wed Apr 07 1993 14:42 | 31 |
| Oh, I forgot another thing:
On New Year's Even, I collapsed at work during "normal" business hours
(it was in the morning). My doctor asked for me to be admitted to the
hospital at 1:00 pm. I tried all day and every phone number I knew at
Hancock to get through to verify coverage, because I mistakenly told
the hospital while being pre-admitted that my coverage would be
transferred to the HMO on midnight. Hancock gave me the lame excuse
that "no one was there because everyone was let go at 12 noon to
celebrate New Year's". Now if that isn't ground to sue Hancock, I
don't know what is. This is indicative of how powerful the insurance
companies are - when I went to a lawyer they just blew me off - but
they had no backup when they let their ENTIRE staff go at 12 noon on
New Year's eve - they didn't even THINK about sick people who need
coverage. I kept getting the phones flipped from one answering service
to another when I called there and got the runaround from the answering
services John Hancock had forwarded their phones to. Only TWO DAYS
after New Years, after I DEMANDED to speak to a supervisor, did I get
an admittance from Hancock that the reason they weren't answering the
phones was because the "closed for New Year's". They didn't tell DEC
they were closing, and if they did, we in the Field were not relayed
that information. The least they could have done was told the people
they insure that the office will be closed and _____ is handling their
calls and issues until further notice.
I'm sorry to keep running off at the mouth here, but this makes me so
upset, reliving how bad I suffered last year from December 28 through
September ... It makes my blood BOIL.
Tammi (who has no problems with her doctors, they are great, only
insurance companies)
|
2454.16 | | CARTUN::MISTOVICH | depraved soul | Wed Apr 07 1993 14:46 | 7 |
| Tammi,
I would document everything that happened and send it to Hillary.
And maybe the press. And get a better lawyer for future events.
Even if its too late for you to collect, its not too late to help fix
this situation.
|
2454.17 | | MEMIT::CANSLER | | Wed Apr 07 1993 15:17 | 6 |
|
Ref .0
Sorry about your accident; I had the same problem several
years ago. Sorry that there haven't been any changes either.
bc
|
2454.18 | Something else you need like a hole in the head | ICS::NELSONK | | Wed Apr 07 1993 15:52 | 11 |
| Thanks for the warnings. I had switched to an HMO because I can't
afford Hancock anymore. My daughter popped an ear infection after
working hours on a Friday; we took her, on the advice of the on-call
physician, to the local emergency center where she received
antibiotics, etc. Then we got billed for $200+. "It's not an
emergency," said the HMO. "BULL****," I said, "the child has a history
of ear problems and had been screaming in pain for over an hour." The
bill still hasn't been paid. I will roast in hell before *I* pay it.
.0, best of luck in your recovery. And may HRC (Her Royal
Clinton-ness) and her minions find a way out of this mess.
|
2454.19 | sunlight kills fungus | SOFBAS::SHERMAN | | Wed Apr 07 1993 15:56 | 13 |
| If you want your wheel oiled, squeek loud and clear.
I'd advise you to get this story to every newspaper, magazine, and TV
station within hailing distance of Mars. My experience has shown that
only great, public embarrassment improves this sort of event. To call
the people involved in this incompetent is to slander incompetents.
I'll be glad to refer you to writers/publications.
ken
|
2454.20 | ex | MODEL::WARD | | Wed Apr 07 1993 16:10 | 20 |
| To change your STD status your manager needs to submit a corrected EDCF
form to Personnel indicating your returned to work status, i.e., R40. I
don't know the process after that but the Personnel master file should
kick in for payroll, etc. although I've not had a problem like these
cases myself.
Re: .11
>ambiguous charge like "stress" or "back problems"
A year and a half ago I was hit by an International Dumpster at a red
light and have been in pain since--there is no ambiguity with my back
as far as I'm concerned. It is very real. Although told to take at
least a month off, I decided to tough it out and here I am even today
sitting on a supportive back chair with a heating pad on my back with
the threat of surgery in the future if the numbness, tingling, and pain
continue. Just wanted to clear that point ;'). It sounds like you've
had quite a time of it!
|
2454.21 | I started escalation on this.... | NEWVAX::MZARUDZKI | I AXPed it, and it is thinking... | Thu Apr 08 1993 07:59 | 31 |
|
Well, seem to have struck a nerve have "eye".
I am in the process of escalating this. I seek no monetary
compensation, I seek nothing but to prevent this from happening again.
RE -.1 It was my understanding that a corrected EDCF had been
submitted. Of course personnel has no record of it.
We have numerous problems with my case.
Digital, who stopped my paychecks for no apparent reason. Why would
they stop if I am still "labeled" STD? We get 16 weeks of STD, eh?
Digital, who gave my immediate management information which was
confusing. The boilerplate letter stating a return to work date.
Digital, the internal system for "labeling" STD status. How can I be
around for 4 weeks and someone not catch this? Heck I called personnel
to file an appeal against my insurance carrier.
The insurance carrier, who has people running over each other doing
the same thing x number of times, yet nothing gets done.
And the disability company, whose job I did coordinating this fiasco.
They are paid to handle this. They let Digital and an employee down.
They failed miserably to satisfy a customer!
-Best regards, and things will get better. I believe that the system
can be fixed. It is in everyones best interest.
-Mike Z.
|
2454.22 | send THEM a bill | ODIXIE::SILVERS | Dave, have POQET will travel | Thu Apr 08 1993 09:22 | 3 |
| send the disability company a bill for the time you expended in
doing their work for them (or better yet, get your manager to have
digital send a bill for services rendered....) :-)
|
2454.23 | Someone has listen! | MR4DEC::BGARDNER | | Thu Apr 08 1993 17:27 | 9 |
| What a nightmare for you. This makes government bureaucracy look like
a well oiled machine.
Make someone deal with you - I had major surgery 3 years ago, and the
quicker you and your problems go away, the better they like it.
Don't give up.
|
2454.24 | common problem... | DLOPAS::PAMSIC::POPP | Deep in the Heart... | Thu Apr 08 1993 18:19 | 21 |
|
I "missed" a paycheck when I returned to work from maternity STD. It
was the standard maternity disability with a scheduled return 6 weeks
after a normal delivery. I called CMI to get my scheduled return to
work date which happened to be on Dec 24, 1992 (a corporate holiday).
Anyway, I then preceeded to take an additional week using my vacation
time. One of my co-workers called to tell me that I didn't receive a
paycheck on Jan. 7. He contacted my manager who took care of the problem.
It seems that I was automatically removed from STD, but it took a form
from my manager (which he was unaware of) to put me back on active employee
status. He took care of the matter ASAP and the following week I started
getting my paychecks again, but I still hadn't received the missing paycheck.
Once I informed my manager that I was still missing a paycheck he took
control of the problem and within a week or two had had my missing check.
I have my manager to thank for his persistence in clearing the
problem up as soon as it was discovered. Best of luck in getting
everything straightened out.
-Lisa
|
2454.25 | Same old, same old | COMET::BARRIANO | choke me in the shallow water... | Thu Apr 08 1993 19:11 | 38 |
| re <<< Note 2454.11 by GRANPA::TTAYLOR "undercover angel" >>>
-< It sounds like what I went through >-
> was out on an ambiguous charge like "stress" or "back problems", that
> is the reason why CMI was set up in the first place -- the abuses in
> DEC warranted something had to be done. Unfortunately, it is the
> innocent ones who take the brunt of the difficulty. Those milking the
> system (and I know a few ...) just sail on through all the TFSO's, etc,
> paid and unscathed.
Tammi
I'm really surprised that someone who has had health problems and
problems with CMI could have such little sympathy for others. Have you ever
had back problems or been clincally diagnosed with depression? If not, maybe
you shouldn't be so free throwing around charges of "milking the system".
What ever abuses may have existed under the old system, they certainly don't
begin to compare with the abuses done to the health and well being of Digital
employee's under the CMI system. Whatever money they might save in STD, will
disappear into lawyers pockets and go to settle law suits.
RE basenote
You have my deepest sympathy. My own difficulty, related in note 2006.*,
while much less severe than yours, illustrates how little has actually
changed in the last eight months :-(
I have had other problems recently (the details of which, I don't care to
discuss) that have been so miss managed by CMI, that I doubt I will ever
recover. My advise to anyone having to deal with CMI: document everything,
assume they'll try to scr*w you and HIRE A LAWYER !
Regards
Barry
|
2454.26 | | GSFSYS::MACDONALD | | Fri Apr 09 1993 10:38 | 16 |
|
Re: .0
My very deepest and warmest best wishes. I find it simply incredible
that you have lost an eye (I can't imagine what that must feel like),
that they expected you back to work within a month *AND* have had
the gall to put you through the wringer that you described. WHAT IS
WRONG WITH PEOPLE? I guess I just don't get it.
Make no mistake about it. You are being abused by a system that is
supposed to be your advocate. You've had a serious loss in your life;
you deserve better; and, what's more, YOU HAVE EARNED IT. This is no
free gift! It is part of the compensation that you work for!
Steve
|
2454.27 | CMI? | 11SRUS::POITRAS | | Fri Apr 09 1993 10:52 | 1 |
| What does CMI stand for?
|
2454.28 | Core Management Inc. | COMET::BARRIANO | choke me in the shallow water... | Fri Apr 09 1993 11:01 | 12 |
| re <<< Note 2454.27 by 11SRUS::POITRAS >>>
-< CMI? >-
>What does CMI stand for?
Core Management Inc.
they're the group that Digital has contracted with to administer our disability
program.
Regards
Barry
|
2454.29 | I like this one better | XLIB::BRUNELL | Outlanders MRO D Division Champs, Again | Fri Apr 09 1993 11:40 | 1 |
| I thought it was Completely Mindless Idiots! :=) :=) :=)
|
2454.30 | Completely Moronic Imbeciles ? | IOSG::SHOVE | Dave Shove -- REO2-G/M6 | Fri Apr 09 1993 11:49 | 6 |
| As a non-US employee (though I spent 3 years there on relocation some
while ago), all I can say is that I'm stunned.
Why does anyone put up with this crap?
D.
|
2454.31 | | GSFSYS::MACDONALD | | Fri Apr 09 1993 11:56 | 11 |
|
Re: .30
> Why does anyone put up with this crap?
THAT is the key question to this entire mess. If we knew the answer
to that we could fix this problem toute d'suite.
Steve
|
2454.32 | | CARTUN::MISTOVICH | depraved soul | Fri Apr 09 1993 12:02 | 3 |
| Perhaps because they are doing precisely what the powers that be want.
Makes CMI the bad guys. Foolish attempt to save money...will end up
costing bigtime.
|
2454.33 | | ECADSR::SHERMAN | Steve ECADSR::Sherman DTN 223-3326 MLO5-2/26a | Fri Apr 09 1993 12:58 | 5 |
| From what I have observed, the errors of surviving bureaucracies are
typically in their favor. I've seldom been exposed to bureaucracies
that err in favor of the patron.
Steve
|
2454.34 | reality check | SOFBAS::SHERMAN | | Fri Apr 09 1993 14:30 | 40 |
| >> Why does anyone put up with this crap?
Why not?
More precisely, what reason does DEC have to change this for the
betterment of employees?
On a strictly dollars-and-sense basis (why does that sound familiar?),
keeping a dysfunction like this can serve several corporate aims:
1. Saves money short-term. Since the time value of money means money
now is always worth more than money in the future, it is often worth
abusing employees if it means that money they have coming will stay in
the corporate money bag a while longer, to be available for [whatever].
2. Serves to drive people out of DEC. Why Transition someone when you
can make them quit in disgust?
3. Protects incompetents. And incompetence. When a primary motivation
of higher management is to protect one another despite relative
performance or ability, there is that much more reason to pretend that
an employee is just a "whining malcontent."
4. Why change unless you have to? People -- and organizations --
change because they have to, not because they want to. See Behavior
101.
5. Be a hero. Create a problem; now solve it. Instant hero! (not to
mention extra job security).
6. Employees will put up with almost anything in return for the
"security" of employment. The Like It or Lump It School of Management.
I can probably think of some more given a little time.
kbs
|
2454.35 | | CARTUN::MISTOVICH | depraved soul | Fri Apr 09 1993 14:38 | 12 |
| Another possible reason -- perhaps its the natural result of last
year's strategy -- that it would be cheaper to outsource anything not
nailed down and "manage" the vendors.
A failed strategy because it was based on 2 false premises:
1. expenses were too high because of too many poor performers
2. Digital's managers are all competent, if not excellent
What is revealing itself now is that Digital's management incompetency
was covered by a subculture of good performers, who managed to do
a mediocre job in impossible circumstances.
|
2454.36 | It works with the IRS | REGENT::BROOMHEAD | Don't panic -- yet. | Fri Apr 09 1993 15:03 | 7 |
| This note has caused me to resolve to
� Photocopy every bill and other communique I send to my health carrier
� Mail everything certified mail, with return receipt requested
Ann B.
|
2454.37 | | MSD26::WOJDAK | DONUT SHOP:Place frequented by Police. | Fri Apr 09 1993 15:16 | 10 |
| > This note has caused me to resolve to
> � Photocopy every bill and other communique I send to my health carrier
> � Mail everything certified mail, with return receipt requested
. Contact lawyer at first sign of possible STD.
|
2454.38 | | GSFSYS::MACDONALD | | Fri Apr 09 1993 15:45 | 11 |
|
Re: .34
> More precisely, what reason does DEC have to change this for the
> betterment of employees?
Well if you don't care if you're in business five years from now, then
no reason I guess.
Steve
|
2454.39 | re. last | SOFBAS::SHERMAN | | Fri Apr 09 1993 17:18 | 10 |
| re: .38:
DEC cares if it is in business five years from now. What is unspoken is
that that business will be much different from what is now the case,
will require different employee types, and will require far less of
them.
kbs
|
2454.40 | Good cop/bad cop? | COMET::BARRIANO | choke me in the shallow water... | Fri Apr 09 1993 18:02 | 21 |
| re <<< Note 2454.30 by IOSG::SHOVE "Dave Shove -- REO2-G/M6" >>>
-< Completely Moronic Imbeciles ? >-
> Why does anyone put up with this crap?
During my most recent dealings with CMI, I asked local (CXO) personnel reps.
this same question. I was told that there had been numerous complaints, and
that the contract with CMI was being reviewed. I assumed, from the tone of
the conversation, that a cancellation of the contract was imminent? This was
several weeks ago and CMI is still running the show. Of course it may be more
of the good cop/bad cop game, where CMI blames Digital Disability Management,
who blames local personnel, who blames your manager, who blames health services,
who blame CMI, who blame ......., you get the idea. In the meanwhile the ill
employee is forced to spend time and effort, that should have been spent on
recuperation, trying to straighten out one screw up after another. You can avoid
this, if you're willing to come back to work, straight from the operating room,
with the IV bottle still in your arm :-(
Regards
Barry
|
2454.41 | | GSFSYS::MACDONALD | | Mon Apr 12 1993 10:02 | 17 |
|
Re: .39
> DEC cares if it is in business five years from now. What is unspoken is
> that that business will be much different from what is now the case,
> will require different employee types, and will require far less of
> them.
What you say may be true, but if DEC does not look out *today* for the
employees it has now, then the transition to what you describe will be
rocky at best and may result with those "different employee types"
looking out only for themselves in the short term and quite ready to
dump DEC at a moment's notice. Frankly there are many many of us left
who fit that description already.
Steve
|
2454.42 | | THEWAV::LYNCH | on the fritz | Fri Apr 16 1993 22:47 | 18 |
|
I just read thru this entire string, having been refered to read it
from another conference. In my own situation, CMI has passed along
confidential information about me, information that they should not
have access to in the first place, to a healthcare provider of mine.
The particular case manager at CMI will be returning from vacation
Monday, and DEC Dis. Management and I have plans to find out what
they've been up to. It's gonna be a good fight, cause someone is lying
thru thier teeth, and I plan on doing what I can to find out who.
But it also disturbs me to hear about JH. I've had minor problems
with them before, but I go in for surgery Thursday and now I'm feeling a
lot more stressed about it. I think I'll ask my surgeon to get a faxed
authorization, instead of a verbal one, before they put me under.
sean
|
2454.43 | Gee, things are looking up! | NEWVAX::MZARUDZKI | I AXPed it, and it is thinking... | Mon Apr 19 1993 07:34 | 16 |
| RE -.1
I wouldn't worry to much about JH. Just go do what needs to be done
and get healthly.
Having authored the base note, things have turned out for the better
in the past few weeks. I got in touch with two corporate managers who
in the better part of a day, not only fixed things but gave clear
consistant information. And, guess what, one did NOT even ask me for my
badge number, the other asked at the end of the conversation. I was
obviously dealing with people schooled in the art of customer
satisfaction. I am satisfied that digital understands and is trying to
fix the problems. My voice has been heard, as well as others. I say
thanks to everyone.
-Mike Z.
|
2454.44 | no problem with JH | CAADC::BABCOCK | | Mon Apr 19 1993 11:22 | 13 |
| Hi,
re: -2 Don't get too stressed out about JH. I have been undergoing
a lot of testing since the first of the year because of fatigue and
chest pain. JH has been doing everything I expected. The bills (80%)
are being paid in a timely manner. I get notification of every claim.
No one has ask any questions or given me any trouble. I could not be
happier with the coverage.
BTW: it turns out not to be anything life threatening, and the
medication really helps.
Judy (feeling good about John Hancock, and just plain feeling good)
|
2454.45 | | THEWAV::LYNCH | on the fritz | Tue Apr 27 1993 20:53 | 19 |
|
So I finally get to talk to my "case manager" at CMI and she flatly
denies she even discussed the matter with the persons involved. She
refused to even let me ASK her any questions and stonewalled me the
whole way. She was pretty good at it too. She then tells me that my
case is going back into "workability", whatever THAT is, and that she
is no longer the case manager. Gee, it was CMI that wanted updates
every 2 weeks on my case from my doctors, now they want nothing to do
with them? Sounds like we had picked a winner here.
On the good side, CMI has been told that they will NOT be renewed
with DEC, although I don't believe we have chosen another vendor yet.
I wish it was like it was before, when we didn't pay a 3rd party
company to do a worse job than we could do ourselves!!! #;^)
sean
p.s. the surgery went well.
|
2454.46 | CMI and Disability | HAMER::KLOTZ | | Sat May 15 1993 03:35 | 6 |
| This is just to let you know, you are not alone.. I'v been on
disability since late last year due to surgery and let me tell you
that CMI is a wast of time and money. You can not trust then since they
love to make up lie's just to coverere ass. Do Not Trust Them and make
sure you have everything documente Goog luck
n
|
2454.47 | BOHICA | COMET::BARRIANO | choke me in the shallow water... | Wed May 19 1993 10:42 | 46 |
| Just
when I thought I'd heard everything:
I don't know how long I'll be around so reply fast :-(
I have been out for stress related disability since Nov 13th.
Late December, I was offered and accepted a transfer to a new group, I even
had a plane ticket to go from Colorado to Springfield, Mass for training.
Core Management orders an Independent Medical Exam and my ticket gets cancelled,
subsequently so does the job offer. I go up to Denver (60 miles) twice during
the month of January, we wait and wait and hear nothing. Finally I get notified
CMI wants to do another IME, I reply, my doctor and I haven't seen the results
of the first IME yet, why do you want another (with a different doctor)?
After the intervention of Corporate Disability, CMI cancels the second IME and
provides my Doctor with the results of the first IME (which CMI claims I was not
entitled to, yeah right!). The IME agrees with my therapist. I get a release
from my doctor to return to work, as long as it is with another group (this was
about six weeks ago). I have heard nothing from anyone representing Digital
since early March, my therapist has provided CMI with biweekly (at least) status
reports. Last friday, I receive a call from a Travelers Insurance representative
which I returned Monday morning. She informed me that my LTD benefits would not
take effect because I was not "totally disabled" and could do meaningfull work?
I have been receiving checks that say LTD for the last several weeks, but
according to the Travelers rep I haven't been on LTD. I've been released to
return to work, but my management "can't" find a job for me. I have the
req #'s of jobs that fit my abilities and restrictions.
It appears that if you decide to pay for increased LTD coverage or benefits
you better be real carefull what you're getting, it may not be what you think.
If you have a restricted return to work, management can just choose to not find
you a job. Travelers doesn't pay your LTD benefits because you are not Totally
disabled. Is this how most of you thought the system was supposed to work? I
didn't think so :-(
I have messages in to Corporate Disability and copied local Personnel requesting
clarification of my status, I'll keep you informed, unless they disable my
account. TFSO me or terminate me, but this situation is BOGUS!
Update:
A manager who "might" have a job for me is on vacation, if he doesn't have
anything then I get placed in a job search category for thirteen weeks. If I
can't find anything in that time than I will be terminated/seperated. I doubt
very seriously if I will find anything. I'm not even sure I want to work for
this company anymore. I'm also highly pissed off that I was conned into wasting
my money on the LTD insurance coverage, which is totally worthless, IMHO.
Regards
Barry
|
2454.48 | | THEWAV::LYNCH | Mind the gap | Wed Jun 23 1993 14:31 | 12 |
| Re: -.1
I was just contacted by Travelers. The woman was very nice and
told me that at 6 months, STD turned to LTD and they take over the
case. She also told me that I need to be totally disabled from doing
any kind of work. If I am not, then something would be found for me to
do. (uh-huh!) Anyway, my doctors are not going to release me to work
under any circumstances. So I guess I will not have to go thru what
you have. BTW, neither CMI or Travelers have requested an IME.
sean
|
2454.49 | | ROWLET::AINSLEY | Less than 150 kts. is TOO slow! | Wed Jun 23 1993 16:25 | 12 |
| re: .48
> case. She also told me that I need to be totally disabled from doing
> any kind of work. If I am not, then something would be found for me to
> do. (uh-huh!) Anyway, my doctors are not going to release me to work
This is THE major reason why I have my own disability policy which states that
if I can't do the job I was doing when I became disabled, I'm totally disabled.
Take care, Sean.
Bob
|