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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

1286.0. "Collecting ideas on how to waste money?" by QUARK::LIONEL (Free advice is worth every cent) Thu Nov 29 1990 21:58

    Well, I'm glad to see that this company is doing something about
    wasting money.  Yep - it's wasting even more of it!  Attached
    is a mail message I - and some 2100 other people at my facility
    alone - received in electronic mail this evening.  How do I know
    how many people got it?  Attached to the message was a list
    (alphabetical by FIRST name!) of each of the addressees (which
    I have, thankfully, removed from this copy.)
    
    I shudder to think how many other sites were similarly flooded,
    how many of these actually get printed out on paper (many, I'd
    bet), and how much it costs Digital to store and back up the
    likely tens of thousands of copies of this message across hundreds
    of systems.
    
    The ultimate irony is the source and content of the message.  I
    don't understand why the sender didn't qualify their audience a bit
    more, given the rather selective nature of the material.
    
    					Steve
    
From:	TLE::ELMO::ELMO::MRGATE::"RELIEF::LEGATO::MRGATE::IAMOK::IPSG_MARCOM" 29-NOV-1990 21:25:05.51
To:	@Distribution_List
CC:	
Subj:	DECTEAMS CONFERENCE

From:	NAME: IPSG_MARCOM <IPSG_MARCOM@IAMOK@MRGATE@LEGATO@VRO>
To:	See Below


 *****************************************************************************

		    THIS MEMO IS SPONSORED BY JOHN SIMS
		  EMPLOYEE INVOLVEMENT DELTA TEAM CENTRAL

 *****************************************************************************
    
    Several weeks ago we asked Briefing readers to tell us about their 
    improvement teams.  The DELTA TEAMS CENTRAL Office at OGO received an 
    enthusiatic response and is building a database of teams throughout 
    Digital.
    
    On Tuesday, December 4th, there will be a DECteams '90 Conference where 
    20 teams will present the results of their efforts to an audience of 
    middle managers.  Charles Savage, author of Fifth Generation Management, 
    and Charlie Christ, Mass Storage Systems Business Unit Manager, will be 
    the keynote speakers.  The conference will be held at MRO3 from 8:30 AM 
    to 5:00 PM.  An conference agenda is attached.  Space is still available 
    and we encourage middle managers who are interested in learning how 
    teams are helping to turn Digital around to reserve a seat TODAY!  
    Contact Diane  QLTY2::GAUDREAU to register for the conference.  Diane 
    may also be reached at DTN 223-2228.
  
  
  		   ******* DRAFT    AGENDA    DRAFT *******
  			     4 DECEMBER 1990
  			DECteams '90 CONFERENCE
  				  MRO3
  
  
  07:30 - 08:30  REGISTRATION
  
  08:30 - 09:30  CHARLES SAVAGE (OPENING KEYNOTE SPEAKER)
  		(Author of Fifth Generation Management)
  
  09:30 - 10:30  CONCURRENT TEAM PRESENTATIONS:
  
  		- PROJECT REVIEW TEAM (NQO)
  		- DEPARTMENT OF ENERGY /VIA (AQO)
  		- WASTE BUSTERS (WMO)
  		- EXDBUG (MKO)
  
  10:30 - 11:20  CONCURRENT TEAM PRESENTATIONS:
  
  		- ORDER MANAGEMENT PROCESS (OTP) (WJO)
  		- N.J. DISTRICT QLTY. ADMIN. TEAM (NJO)
  		- EMPLOYEE INVOLVEMENT TEAM (WFO)
  		- SEETRA (BTO)
  
  11:30 - 12:20  CONCURRENT TEAM PRESENTATIONS:
  
  		- THE "R" TEAM (CXO)
  		- TELESUPPORT STEERING COMMITTEE (MKO)
  		- JOB DESIGN SYSTEM (WMO)
  		- VAXRTS (TWO)
  
  12:20 - 01:30  LUNCH
  
  01:30 - 02:20  CONCURRENT TEAM PRESENTATIONS:
  
  		- PRN TASK FORCE (PROBLEM RESOLUTION NETWORK) (AUU)
  		- BAR CODE SGIA (WMO)
  		- S.M.A.R.T. (BTO)
  		- SIX SIGMA FOR SOFTWARE ACTION TEAM (MLO)
  
  02:30 - 03:30  CONCURRENT TEAM PRESENTATIONS:
  
  		- CUSTOMER TEAM FOR INDUSTRY MARKETING (MKO)
  		- EIS CUSTOM BUSINESS FORUM (NIO)
  		- PRIORITY CENTRAL TEAM (WMO)
  		- U.S. PROPOSAL GROUP "MODEL"ing TEAM (MKO)
  
  03:30 - 04:30  CHARLIE CHRIST (AFTERNOON KEYNOTE SPEAKER)
  		MASS STORAGE SYSTEMS BUSINESS UNIT MANAGER
  		
  04:30 - 05:00  WRAP-UP
  
  07:30 - 05:00  EXHIBITS
  

To Distribution List:

    
    [Some 2100 names removed...]
T.RTitleUserPersonal
Name
DateLines
1286.1Did they read before forwarding?SENIOR::HAMBURGERWhittlers chip away at lifeThu Nov 29 1990 22:5224
    
    
    The ultimate irony is the source and content of the message.  I
    don't understand why the sender didn't qualify their audience a bit
    more, given the rather selective nature of the material.
    
    
    On Tuesday, December 4th, there will be a DECteams '90 Conference where 
    20 teams will present the results of their efforts to an audience of 
    middle managers.  

    and we encourage middle managers who are interested in learning how 
    teams are helping to turn Digital around to reserve a seat TODAY!  

    
------------------------------------------------------------------------

    Steve, I agree, this should not have gone to everyone in the facility, 
but our building all got it as well......Someone didn't read the couple of 
lines that I included above.....

    Too bad....

    	Vic H
1286.2TIGEMS::ARNOLDA lifeless planet &amp; me with no beerThu Nov 29 1990 23:5913
    Yep, I got this one too, but I'm kinda divided about the comments on it
    here so far.  Yea, on one hand, it seems to be [perhaps] overly
    lengthy, and was perhaps addressed to the entire Digital world, which
    clearly uses lots of resources to do.
    
    But here's where I'm "divided" on this one: how many times have we all
    seen in this conference alone, not to mention other conferences,
    complaints to the effect of "geez, why didn't the top brass notify
    everybody about xxxxx, because I would have attended/participated if
    only I had known about it, why can't 'they' communicate these
    things"...
    
    Jon_trying_to_straddle_the_fence
1286.3Time to eat a can of worms?NOTIME::SACKSGerald Sacks ZKO2-3/N30 DTN:381-2085Fri Nov 30 1990 10:451
Why didn't I get it?  I'm just down the hall from Steve.
1286.4LOWELL::KLEINFri Nov 30 1990 11:0910
What bothers me about this memo (which I received TWICE for some reason)
is that it talks about a meeting of a collection of committees to
talk about what we should do to streamline the system!

A few too many levels of indirection to be really effective, I would say.

And I'm really depressed about how many trees we're going to kill because of
the people who habitually print all their Email.

-steve-
1286.5It arrived at SHR...GOTIT::harleyFri Nov 30 1990 12:354
... I bummed out at first; I thought that I had been "promoted" to a
middle manager :^)

/harley
1286.6my least-favoriteKEYS::MOELLERForgot 2 pay my gravity bill againFri Nov 30 1990 13:3018
    Now you can expect to see a flood of mail from computer near-illiterates 
    replying to the original memo, who don't realize there's a difference 
    between "A" (All) and "S" (Sender only), sending a request to the entire 
    mailing list, asking whoever "owns" it to take them off, because they 
    don't like to wade through junk mail.  Me neither.  
    
    I actually received an angry call once from a SALES REP (keyboard minus 
    shift key, no doubt) who took issue with my return mail (pointing out 
    the above logical conundrum) to her "take-me-off-your-mailing-list" 
    memo, which she mailed to the entire mailing list.  
    
    She said she'd sent it that way because she was "too busy" to find the 
    originator of the "junk" mail in question, and got irate when I pointed 
    out that the person who sends you the mail is in the 'sender' address, 
    and that I noticed that, though she was "busy", she found the time to 
    look up my phone number to rail at me long distance.
    
    karl
1286.7QUARK::LIONELFree advice is worth every centFri Nov 30 1990 15:1628
In ZKO, MTS mail gets redirected to our VAX MAIL accounts by Facilities.
But in other sites, it is often the case that if the MTS user has not
explicitly set up forwarding, the message is printed out automatically for
delivery.  THIS is what is going to kill a lot of trees!

(Gerald, perhaps you got missed by Facilities?  I discarded the original
so I couldn't look to see if you were on it.)

I could also argue about the MRGATE software that automatically appends
the distribution list when it forwards to VAX MAIL, but that's another
topic entirely.

My gripe is that this message is clearly addressed to a limited audience
("middle managers"), and was not appropriate for a mass mailing throughout
the Massachusetts-New Hampshire area. (I don't know how far it actually
went.)  I suppose I could also grumble about the event itself for the same
reasons as Steve Klein mentions.

Of course, this isn't the first fiasco of this nature.  An earlier note tells
of some course announcement that was not only mailed out to 10,000+
employees but for some reason got into a loop so that many of us received
it a dozen or more times, filling up disks left and right.

But ultimately, the whole thing is dismaying, in that it's apparent that
the result of trying to improve the efficiency of the company instead what
we're doing is forming more committees.

			Steve
1286.8This one went beyond the GMA and New England...17265::MCGUIREMike `Hiram&#039; McGuire St. LouisMon Dec 03 1990 11:3211
    Yep, the memo made it out to the midwest. I read it through the first
    time, and thought `Whaaa..?' After reading through the second time, I
    deciced that it was content free and deleted it. As I remember, it did
    not come from my line manager, but somewhere else in IS.
    
    It does bring to mind one of the functions of management. It is that of
    postmaster/postmistress (/postmatron?). Granted that in a sales-type
    position, one must know absolutely everything about absolutely
    everything. But otherwise, a manager could add value by filtering mail
    going to the ICs. But then, they might be accused of restricting free
    flow of information. How do you win?
1286.9Wasting money by inventing terminologySICML::LEVINMy kind of town, Chicago isTue Dec 04 1990 11:363
re: .8 "It is that of postmaster/postmistress (/postmatron?)"

	The terms I tend to use are Mailman and Mailma'am.