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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

778.0. "Car windows broken at NIO - will DEC pay anything?" by ASPEN2::BOIKO () Wed Apr 12 1989 11:09

    	Yesterday afternoon someone went around the parking lot of Salem
    NIO Digital and either shot out or punched out the side windows of at
    least 6-7 cars - those are just the one's I heard about. This included
    mine too.
    
    	I called my insurance company and a glass repair shop - and the job
    will cost $209.00. My insurance will pay for $109.00. 
    
    	My question is - does Digital pay the car owners anything in cases
    like this, or is it just tough luck for the car's owner (ie. me and
    others)...
    
    								-mike- 
T.RTitleUserPersonal
Name
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778.1SALEM::RIEUGone Trout Huntin'Wed Apr 12 1989 13:092
       So much for the new 'security cameras' huh?
                                               Denny
778.2I stand corected...ASPEN2::BOIKOWed Apr 12 1989 16:357
    	re .0
    
    	I stand corrected - the total number of owners who had their car
    windows shot out yesterday was 3. This also happened in other areas
    around the Salem Digital plant yesterday. 
    
    								-mike-
778.3they aren't liableWR2FOR::BOUCHARD_KEKen Bouchard WRO3-2/T7Wed Apr 12 1989 20:216
    Unless the laws in Mass. are different,DEC is off the hook.There
    is a standard "use at your own risk" warning that goes with the
    use of any parking lot.This warning does *not* have to be posted.
    
    BTW: DEC *may* choose to re-imburse anyway,even though they don't
    have to.
778.4just like the bank camerasMPGS::MCCLUREWhy Me???Thu Apr 13 1989 09:138
    re .1
    
    I hope you didn't think that someone sits and watchs the monitors all
    the time. If you did, you've been operating under a false sense of
    'security'. The cameras are a passive system, they will check the video
    tape and see if they can identify the culprit. After the fact.
    
    Bob Mc
778.5just a nit but important to us NH folkCVG::THOMPSONProtect the guilty, punish the innocentThu Apr 13 1989 13:303
	RE:.3 NIO is in New Hampshire not MASS. (Thank goodness :-))

				Alfred - also in NIO Salem NH
778.6NRPUR::VIOLAIt's not paradise, but it used to beThu Apr 13 1989 14:228
RE -.1  >> RE:.3 NIO is in New Hampshire not MASS. (Thank goodness :-))

	Why thank goodness? If NIO were in MASS, your insurance co.
        would have to replace the windows, with NO deductable.

	At least we got one thing going for us in MASS. ;^)

	-Marc
778.7should have left that off perhaps...CVG::THOMPSONProtect the guilty, punish the innocentThu Apr 13 1989 14:3511
>RE -.1  >> RE:.3 NIO is in New Hampshire not MASS. (Thank goodness :-))
>
>	Why thank goodness? If NIO were in MASS, your insurance co.
>        would have to replace the windows, with NO deductable.

	The thank goodness has nothing to do with insurance. It's just
	that I personally have worked in NIO for about 5 years and been
	very glad it wasn't on the other side of the bordor. But this isn't
	the conference to go into that.

				Alfred
778.8car bashingMSEE::YOUNGThu Apr 13 1989 14:4721
    
    re: .0
    
        Mike,
    
    I know what you mean. A couple of weeks ago I was leaving with our
    secretary and we saw a guy that had just broke into a white saab
    and a small red car in the back lot. I ran after the guy through
    the woods toward the highway where he had a car waiting. I was able
    to get the plate # and a description of the car and person. When
    I chased him through the woods he dropped the radar detecter he
    swipped so I think the only thing he got away with was the damage
    done to the cars. Sounds like people are still having fun in the
    lot though. I never herd the outcome of my experience a few weeks
    ago but I can tell you one thing. I never even so much as got a
    thanks. What is being done about this crap. Is security or salem
    police putting a plane clothes officer out their or what?..
    
        Next time it will have to be something that is done to my car
    before I head into the old salem woods. I'm getting to old for this
    crap.
778.9Why *should* DEC pay your deductible?DR::BLINNAbbie Hoffman died for our sinsThu Apr 13 1989 16:0112
        The topic note asked whether DEC will pay the difference between
        your loss and what your insurance covers.  Perhaps this is a
        foolish counter-question, but *why should Digital pay part of the
        loss?*  In any case, have you asked your supervisor or manager?
        As a stockholder, I would hope the answer is "No".
        
        As for the question of what Salem security or the local police are
        doing about this problem (if, in fact, it is a recurring problem),
        that's a question that might be better addressed to the Salem
        security office.  I doubt they follow this conference. 
        
        Tom
778.10DEC should not pay my deductible...ASPEN2::BOIKOThu Apr 13 1989 16:3819
    re .9
    
    The question is not, "should DEC pay my deductible" (they will not, and
    that's as it should be), the question is, "is DEC at fault, through
    a lack of good security precautions" at this site. We have had many 
    problems with security during the time (3 years) I've been here. This
    is one of the reasons we have TV cameras on most of the light poles in
    the parking lots.  
    
    That is the issue!
    
    To answer your last question Tom, I have spoke to security about this
    and they say, "we are doing all we can....and yes, they have read this 
    conference - at least my base note. 
    
    I will be the first one to admit...they do not have an easy job.
                                       
    								-mike-
    				
778.11re: mike's pointMSEE::YOUNGFri Apr 14 1989 11:487
    
    sorry guys!..I forgot to mention that I also work in the same plant
    as Mike.(re:778.0)
    
    
                                                      bob..
    
778.12TYFYS::DAVIDSONMichael DavidsonMon Apr 17 1989 15:3611
    Sounds like DEC security is about as good on the east coast as it is
    here in Colorado.  I had a ski rack stolen off my car at the Customer
    Support Center.  Security said they couldn't do anything about it but I
    could report it to the local police.  I questioned them about looking
    at the video tape which I thought was used by the cameras atop all the
    buildings here and they said they didn't record anything.

    I asked them what the cameras were for them??? Armed aggression against
    the building????? They had no answer just pointed me to the local
    police.
    
778.13Sorry, MA doesn't even have that going for it!CVMS::DOTENRight theory, wrong universe.Tue Apr 18 1989 12:2917
.6> 	Why thank goodness? If NIO were in MASS, your insurance co.
.6>        would have to replace the windows, with NO deductable.
.6>
.6>	At least we got one thing going for us in MASS. ;^)
    
    Wrongo! I believe the deductable around glass damage depends on the
    insurance company and the type of coverage you have. Not what state you
    live in.
    
    I live (and work) in NH and my car is insured through Metpay. My car
    was vandalized a few months ago: they smashed the drivers window and
    stole a radar detector. Metpay (i.e., Metropolitan) paid everything and
    no deductible was involved because it was vandalism.
    
    Perhaps .0 is insured by Metpay?
    
    -Glenn-
778.14If you lived in Mass ...TALLME::KYLERTue Apr 18 1989 13:3711
> Wrongo! I believe the deductable around glass damage depends on the
>    insurance company and the type of coverage you have. Not what state you
>    live in.
   
That's true in free states.  In the People's Republic of Massachusetts,
the insurance industry is practically part of the state gevernment, and
rates, rules, etc. are uniform.  Recently the legislature passed a new
insurance reform act to further screw drivers and insurance providers
alike.  This new bill has some new stipulation about glass deductibles.
Not sure of details, but you can bet in Mass it's stipulated by law.

778.15In Mass., "glass" includes plasticPOBOX::LEVINMy kind of town, Chicago isTue Apr 18 1989 16:0112
    A few years back, when I lived in Massachusetts, the (plastic)
    taillights on my car were knocked out by some vandals.  After a
    helpful suggestion from a co-worker, I called the Mass. bureau that
    handles insurance matters (I forget which one so long ago) and asked
    them if the "full coverage for glass" included this, since I assumed
    the rule had to do with safety and the desire to not have folks
    riding around with their lights out.  The bureaucrat said, "Well,
    yes, I guess that makes sense."  Then I called my METpay (Metropolitan)
    rep and relayed the conversation.  MET covered the loss in full.
    
    	/Marvin
    
778.16Chicago ain't not betterNITTY::COHENWhat a wonderful peice of work is man...Mon May 01 1989 16:2917
	It sounds like Digital Security is the same contry wide. Last 
June I had my car broken into. They got my radio, radar detector and then
open up my trunk and took my cassette case. When I raised a stink about 
how poor security at the Elk Grove Villiage building was I was told that
the cameras sometimes worked and were not taping. They also did not pan
out to include one of the far parking lots. 
	The security force new there was a problem because I was told by the
guy who gaurd who reported the breakin that there had been 10 other cars
hit since January. This gaurd also had no idea what the proper actions were
, like calling the cops and then gettting ahold of the driver, like telling
the owner not to enter the car until the cops arived, ect...
	And to answer the .0 question. No Digital will not pay anything...
BUT WHAT THEY SHOULD DO IS GET BETTER SECURITY PROCEDURES AND/OR PEOPLE...

Thanks

tac
778.17Possible liability issue?AUSTIN::UNLANDSic Biscuitus DisintegratumMon May 01 1989 17:2521
    re: .16 "calling the cops"
    
    If you were waiting for the cops to show up, it might be awhile.
    A lot of police departments don't even respond to burglary, theft,
    or property damage complaints that don't involve violence or grand
    theft amounts ($500 in this state).  I had a Passport and several
    cassettes (they left the deck) stolen out of my car, and, since my
    insurance company says that I *have* to call the police, I did.
    
    They sent me a complaint form in the mail, just to have a record of
    the serial numbers, in case they stumble over some guy with a dozen
    radar detectors in his pockets ...
    
    Material things aside, the video cameras in DEC parking lots probably
    *should* be manned and operating, for personnel safety reasons if
    nothing else.  I can just imagine some lawyer making a case in court
    that the cameras "create a false sense of security" if someone gets
    assaulted in a parking lot where the cameras aren't working.
    
    Geoff
    
778.18NITTY::COHENWhat a wonderful peice of work is man...Tue May 02 1989 11:1218
-->    If you were waiting for the cops to show up, it might be awhile.
-->    A lot of police departments don't even respond to burglary, theft,
-->    or property damage complaints that don't involve violence or grand

	Well in my case the cops did show up and told both me and the gaurd
	that I should not have entered the car until the police showed up.
	They had had a rash of the thefts and wanted to get some good 
	clean evidence like fingerprints. At least that is what the cop told us.

-->    I can just imagine some lawyer making a case in court
-->    that the cameras "create a false sense of security" if someone gets
-->    assaulted in a parking lot where the cameras aren't working.

	I hope that security becomes a bit more proactive than reactive. I hope
	it does not take someone getting raped or mugged or a lawsuit to have 
	the policy changed and to have security be a alot more vigilant.

tac
778.19It doesn't sound safe to me any more DELNI::JONGSteve Jong/NaC PubsTue May 02 1989 13:3722
    I was in a donut shop the other evening, and was astounded to see
    EIGHT television cameras trained on every inch of the place.  Four
    were pointed at the ordering area, which on a busy day might have
    two lines.  I asked the owner what they were all for, and she said,
    somewhat vaguely, "Oh, they deter things, you know..."  Yeah, right.

    As I've heard more and more instances where Digital security people
    say monitoring cameras aren't meant to monitor employees' cars or
    aren't really used at all, I've become more concerned.  If we're not
    watching over the cars and the people who use them, what are we
    watching over?  The asphalt?  The lights?  The shrubbery?  The cameras
    themselves?  And if we're not using some of these cameras at all,
    why have we spent the money to install them?  Do they "deter things"?

    I think buying a lousy VCR and a couple of dozen tapes, and installing
    one at each facility, would be a much more positive measure than
    sympathizing with crime victims afterwards.  And the cost would
    be comparable to only one or two major lawsuits from victims of
    violent crime in a corporate parking lot.

    I don't think Digital should be singled out in this regard.  I just
    think we can do better than it seems we're doing now.
778.20CURIE::VANTREECKTue May 02 1989 18:3811
    If you spend the night at a hotel and your car gets busted into while
    in the hotel parking lot, you can sue the hotel -- even though they
    have signs saying they are not responsible (in the U.S.). I hear hotels
    almost always settle out of court, e.g., pay the deductable on your
    insurance. It would be interesting to hear from an attorney if one
    could sue Digital for damages because it occured on their property. I'm
    not sure, but I think (at least in Massachussetts) that Digital is
    liable for damages to both you and your personal property when on
    Digital's real property.
    
    -George 
778.21Vandalism is not the only concernVCSESU::COOKSet the standard for responsible Noting.Wed May 03 1989 10:0010
    
    re .19
    
    Yes, isn't it amazing what sheltered lives DEC Security leads.
    We have to face the fact that in this area, besides the fact of
    vandelism, it is a prime area for spying/stealing/etc of the
    technology our company possesses, whether the stealer/spyers/etc
    be other companies, terrorists, or the USSR.
    
    /prc