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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

116.0. "Notes for Internal Use Only?!" by LATOUR::MURPHY (Dan Murphy) Sun May 04 1986 23:46

[This is somewhat a continuation of the discussion in #113,
but I decided that a more pertinent title might help matters.
Some of this was previously in DEBATE, but that seems to have
vanished and so I repost it here.]

     Are Contents of Notes Files For Internal Use Only?

I too am aware of a situation where a number of notes from
a notes file, including some that I had written, were provided
in *hard copy* form to an outside business entity unrelated
to DEC.  This happened about 6 months ago, and I raised the
issue in that notes file at the time.  In that case, the person
who did it *may* have done so innocently (i.e. without intent
to hurt anyone), but even so, that reflected a great lack of
sensitivity to the problems that external disclosure can cause.

Perhaps it has not been made clear that the policy is and should
properly be "for internal use only" with regard to notes files.
Does anyone disagree with that?  Or does everyone already assume
that is the operative policy? 

Practically, I wouldn't get upset at casual discussion of
comments from notes files ("a friend of mine said ..." kind of
context), but hard copy output would clearly be beyond the
limit. 

I believe that anything can be redistributed if the
permission of the *author* is first obtained.  My intuitive
sense is that notes remain the "property" of their respective
authors, but again, this is an area where policy has not been
well established and could quite reasonably be different for
different files.  For example, one file might have the policy
"available for general redistribution", while another might
be "members only" and by accepting membership, one agrees
to that limitation.

I realize that some of the problems discussed heretofore appear
to represent represent a breach of trust rather than lack of
sensitivity, but if one is to prevent and/or punish violations of
rules, one has to make sure that the rules are clearly stated. 

It a small price to pay for the privilege of worldwide noting
that we scrupulously maintain the "for internal use only" policy
with regard to both work- and non-work-related notes.  I suggest
that moderators firmly establish a "for internal use only"
policy, and, whatever their policy is in this regard, clearly
state it in note 1 of each conference.
T.RTitleUserPersonal
Name
DateLines
116.1Of course they are.STAR::BECKPaul BeckMon May 05 1986 00:197
    I'm not a lawyer, but I'd be amazed if the content of all files
    (notes or otherwise) resident on DEC equipment is other than
    the property of Digital Equipment Corporation. That should be
    the operative assumption in considering the disposition of any
    material found there. This is why the presence of unlicensed
    third-party material is such a risk (which is off the subject,
    but related in principle).
116.2There are interlocked rights hereHUMAN::BURROWSJim BurrowsMon May 05 1986 00:4628
        I'll sit sort of in the middle on this one (don't I always?)
        
        First, as Paul Beck points out, DEC owns the EasyNet and
        the products of our labors (at least those related to our
        job and/or DEC's business). Thus the company has definite
        rights regarding the contents of any conference, and care
        should be taken not to abuse those rights.
        
        Additionally, authors have the right to assume that what they
        write won't be abused. Since noting is much like public or
        semi-public speaking, absolute confidence can't be assumed.
        However, plagarism and misrepresentation are definite abuses.
        Republishing a note as one's own work is clearly wrong.
        Similarly, presenting a note out of context or in altered
        form is not allowable.
        
        On the other hand, as I mentioned above, when you note you are
        putting your views into black and white, and in a moderately
        public forum. It is reasonable to assume that many other
        people--virtually anybody, in fact--will become aware of
        what you said.
        
        On the whole, I would say that respect and caution are called
        for in the writing and use of notes. Don't say what you don't
        want public; be careful not to abuse the company's resources
        and rights; and be sensative to the rights of other noters.
        
        JimB.
116.3It's not a black and white issueTLE::FELDMANLSE, zealouslyMon May 05 1986 01:4419
    While confidentiality and privacy are important values, there are a few
    more important ones.  While I believe Digital to be quite an ethical
    company, whistle blowing still has it's place. 
    
    Suppose someone foolishly but accurately implicates either the company
    or an individual in a serious felony.  Then, depending on
    circumstances, it may be appropriate to put aside confidentiality and
    take the information outside the company (in my opinion). 
    
    My point here is that the issues are very complicated, and are not
    as simple as saying "you're not allowed to reveal the contents of
    notesfiles."  I don't want to start a philosophical discussion on
    the ethics of whistle blowing; I think that would be too heated
    for this conference.
    
    In any event, the example above is purely hypothetical; to keep
    temperatures at a low broil, let's keep things hypothetical.
    
       Gary
116.4I keep it In...CYGNUS::COOKMon May 05 1986 20:1119
    
     I will keep this reply short and sweet...
    
     In my opinion all contents of notes files are Company Confidential,
     with exceptions to non-work related topics. Even in these notes
     if I do extract a note, I keep it to myself and do not distribute
     it outside no matter what the content.
    
     re.3 >whistle blowing still has it's place
    
          Yes, for the right reasons. It is definitely still alive more
    than ever.
    
       I also believe if there is a problem as in the one that has been
    talked about, I would keep it inside the company.
    
                                enough rambling for now...
    
                                            PrC
116.5DissentRANI::LEICHTERJJerry LeichterTue May 06 1986 00:2456
If you check the rules on this, you'll find that confidential stuff, when
written, is supposed to be marked as such.  This is part of a general legal
tradition of "putting people on notice":  To maintain a copyright on material,
you have to mark all publicly-distributed copies of it with notice of that
fact.  Land has to be fenced off, or posted "no trespassing".  For something
easily available to the public, the default is generally that the public is
free to use it (where use is more-or-less non-exclusive - obviously, parking
my car on a public street, even with the keys in it, doesn't transfer it to
anyone walking by, by default).

Files are a new kind of object, but in fact the rules we've tended to apply
to them are generally consistent with those we've applied to paper.  For
example, widely-distributed internal documents that are for internal use only
are usually so marked; certainly, all the commonly-used spec boilerplate
includes such markings.  Files not intended for public distribution need
not be so marked; the direct analogy is to internal notes and other so-called
"work product", which is protected when it's on paper in common practice.

MAIL is somewhat problematical since even for paper mail the rules are not
universally agreed upon.  Usually, letters are considered to be owned by
their author, and the recipient is supposed to ask permission before using
them directly.  (Note that magazines, newspapers, and contest blanks always
specify that letters/entries are owned by the recipient, NOT the author.)
However, this rule is commonly bent in many situations.  For electronic
mail, stuff sent to a distribution list shades over into true publication,
but not that, absent an explicit notice of claim to copyright, or something
analogous, anything broadly distributed will generally be taken to have
fallen into the public domain.

So, what about notesfiles?  There is not really much precedent - "common
practice" - to fall back on.  Some notesfiles are restricted, and participants
are put on explicit notie that the material is protected; SECURITY is an
example.  Others are not restricted, but an explicit notice appears in Note 1;
I think VMSPHASE0 is an example.  Most notesfiles contain nothing either way.
It's important to note that the existance of ANY files WITH explicit notifica-
tion would be taken as evidence that "common practice" does NOT imply such
notification by default!

Consider:  How are notesfiles different from Usenet postings?  Yet, does anyone
want to claim that posting Usenet articles to a notesfile is some sort of
violation of privacy?

I find the claim of confidentiality of material posted, with no notice, in a
location visible to many tens of thousands of people, difficult to maintain.
Notesfiles containing sensitive material should be appropriately "marked"
in Note 1.  In fact, it would probably be a good thing if Notes V2 added
the ability to mark the notesfile itself.  A marking so added to a notesfile
would be visible when any note from the file was displayed, and would be
propagated whenever material was extracted - by EXTRACT or FORWARD, for
example - from a notesfile.  This would likely be overkill for "Internal
Use Only" notesfiles - though an "Internal Use Only" notification that appeared
(once) every time the file was opened would be a good idea; but stricter
classification should use it.  (Yes, I know there are only 3 official levels
of classification, at the moment; but in practice there is a lot of variation
within "Digital Internal Use Only".
							-- Jerry
116.6I don't want to have to write it again...2LITTL::BERNSTEINITS over to you.Tue May 06 1986 01:446
    	I wrote what I thought was a nice response (basicaly agreeing
    with .5) to this topic in DEBATE before it disappeared. If it's
    still around somewhere, or if someone has a copy of my whole response,
    I hereby give express permission to post it here.
    
    	Ed
116.7Three types of confidential informationHUMAN::SZETOTue May 06 1986 09:2432
The following is excerpted from U.S. Personnel Policies and Procedures,
Section 8.03:

POLICY
------

2.  The best way to protect proprietary information is by classifying and
    labeling it so Digital employees will know its relative importance and
    guard it properly.  The group in Digital that creates or maintains a
    particular set of proprietary information should classify it as one
    of these three types:
    
    A. _Restricted Distribution_:  Information so confidential and important
       it should _only_ be distributed to people _inside_ Digital who _need_
       to know it.  Proprietary information our customers or vendors give
       us _must_ be put in this class.  Information in this class cannot
       be disclosed _to anyone else_ without talking to the group that created,
       received or maintains it.
       
    B. _For Internal Use Only_:  Information which can be distributed to
       Digital _employees_ but should _not_ be given to customers, competitors,
       vendors or consultants.
       
    C. _Personnel Confidential_:  This is _personal_ information about a
       Digital employee, such as his or her salary, performance evaluation,
       medical problems and so on.  It should not be distributed _outside_
       Digital at all, without authorization and internally it should be
       treated with _at least_ the same sensitivity as you want for your
       own _most personal_ records.  For further information on this subject
       see Section 6.18, Employee Privacy in the Personnel Policies and
       Procedures Manual.
              
116.8How to order the PP&P manualHUMAN::SZETOTue May 06 1986 09:283
    See topic 39 for information on how to order the U.S. Personnel
    Policies and Procedures Manual.
    
116.9It is "For Internal Use Only"HUMAN::SZETOTue May 06 1986 09:303
    "For Internal Use Only" means for internal use in Digital.  The
    official phrase does not have the word "Digital" in it.
    
116.10more official info on the classificationJEDI::DTLTue May 06 1986 09:5581
    			************************
			FOR  INTERNAL  USE  ONLY
    			************************
    
    [note: this is a work-related topic extracted form the Digital Corporate
    Security Policies and Standards Manual (rev Feb86)]
    
    
               <<< HUMAN::ARKD$:[NOTES$LIBRARY]SECURITY_POLICY.NOTE;2 >>>
                   -< Worldwide Software Security Policies >-
================================================================================
Note 21.0       Labeling for classified information [Corporate]       No replies
PRSIS3::DTL "Software Security"                      60 lines   3-FEB-1986 10:14
--------------------------------------------------------------------------------

    There are three degrees of classification, according to Corporate
    Security Standard #10.3 (1-jul-1982)
    
>>>    "All Digital proprietary information is confidential. For the purposes
>>>    of labeling, the term "Company Confidential" should not be used.
>>>    The classifications and labels of "Restricted Distribution", "For
>>>    Internal Use Only" and "Personnel Confidential" are more descriptive
>>>    of the information contained within the medium"
 
[I took from these lines that, when no labeling is done, the lowest level
ia applicable, ie Internal Use Only]  
     
    o Standard 10.3.1 LABELING OF RESTRICTED DISTRIBUTION INFORMATION
      [parts]
    
    "../.. Restricted Distribution Notice mandatory ../.."
    "../.. each page of the document must be marked "Restricted
     Distribution" ../.."
    
    o RESTRICTED DISTRIBUTION NOTICE
    
    	
    			RESTRICTED DISTRIBUTION

    
              This information shall  not  be  disclosed  to
              non-Digital personnel or generally distributed
              within  Digital.  Distribution  is  restricted
              to persons authorized and  designated  by  the
              responsible  engineer/manager.  This  document
              shall not be left unattended,  and,  when  not
              in use, shall be stored in  a  locked  storage
              container.
              
              These restrictions are to be enforced until
              
              _______________ (date)
              
              
              _________________________________________________
              (responsible engineer/manager)		date


       o standard 10.3.2 LABELING OF "FOR INTERNAL USE ONLY" MATERIALS
         (rev 1 Jan 1983)
       
>>>       "Printed materials classified as "For Internal Use Only" shall be
>>>       marked "For Internal Use Only" on the cover of the document and on
>>>       each applicable page thereafter.

[shall all notes and replies be marked so?]

          Computer media classified as "For Internal Use Only" shall be labeled
          "For Internal Use Only"."

       
       o standard 10.3.3 LABELING OF PERSONAL CONFIDENTIAL MATERIALS
         (rev 1 Jan 1983)
       
       "All materials that contain confidential personnel information should
       be labeled "Personnel Confidential" on each document"
        Computer media containing information that is Personnel Confidential
       shall bear a label with the words "Personnel Confidential"."

       
Didier
116.11Some aspects of the security policyLATOUR::AMARTINAlan H. MartinTue May 06 1986 18:5446
.10>[I took from these lines that, when no labeling is done, the lowest level
.10>ia applicable, ie Internal Use Only]  

I didn't see that stated or implied anywhere.  What I got from it was that
there are three flavors of confidential material, and "Company
Confidential" is not one of them.  That is, labelling something "Company
Confidential" is against policy - a totally unacceptable practice. 
If something is company confidential, then use one of the three labels.

.10>[shall all notes and replies be marked so?]

My reading of the policy is that if a note had internal-use-only
information in it, then the person who wrote it is violating the policy
if they didn't label the note file that way.  And if someone wanted
to complain that internal-use-only information was leaked to the outside
world from that note, they would:

1.  Be exposing the authors of the confidential information to reprimand
for not properly labelling the material they wrote.
	-and/or-
2.  Have harder time convincing people that the information was indeed
confidential, since it was not labelled as such.  It doesn't automatically
release such information for public review, but it places the burden
on the complainant to prove it was supposed to be kept secret.  If people
properly labelled data in the first place, they might potentially be
able to prevent or retard disclosure of their weekly grocery list merely
by labelling and handling it properly according to the policy.


Now, what if I were to examine notes 1.* as well as the notes on a particular
topic of a conference, and they didn't say "For Internal Use Only"?
The quoted portions of the security policy make me feel somewhat skeptical that
someone could successfully argue that if material unrelated to Digital's
business were extracted from such a conference and revealed to the public,
that this would be a violation of the security policy.

Frankly, I would not want the policy to be written such that I could be
disciplined for revealing someone's bean soup recipe posted in an
unrestricted access conference, even if it had been indiscriminitely
plastered with "For Internal Use Only" markings.  (This assumes Digital
does not enter the soup business).  I can imagine the issue being investigated,
but I would not want to be fearful of the eventual outcome relating
to that policy.  (Whether this action, OR the action of posting recipes
for bean soup where anyone can read violate some other policies, won't
comment on).
				/AHM
116.12Policy must be statedLATOUR::MURPHYDan MurphyWed May 07 1986 00:4019
Reply 116.5 has a lot of merit, and I agree that the policy,
whatever it may be, should be clearly stated with each notes
file. (I would hope we don't have to go to the extreme of
labelling each note to meet some perverse legal criteria.) 

An unfortunate fact is that many people have assumed that
"for internal use only" would automatically apply to notes,
and have written accordingly.  I am one such person.  Call
it a learning experience.  Everyone using a notes file should
be made aware of the policy surrounding it.

There is a spectrum of possible uses for notes. At one end is
something like the "letters to the editor" section of the
newspaper -- you are writing for publication to the world. At the
other is something like mail among a set of friends/coworkers --
you use notes rather than a distribution list for each message
because it's more efficient and orderly.  By use of policy,
membership lists, etc. notes can and should support many of
these uses.