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Conference heron::euro_swas_ai

Title:Europe-Swas-Artificial-Intelligence
Moderator:HERON::BUCHANAN
Created:Fri Jun 03 1988
Last Modified:Thu Aug 04 1994
Last Successful Update:Fri Jun 06 1997
Number of topics:442
Total number of notes:1429

242.0. "FWD: Epitool partylines" by HERON::ROACH (TANSTAAFL !) Tue Oct 30 1990 14:08

Printed by: Pat Roach                                    Document Number: 013609
--------------------------------------------------------------------------------

                  I N T E R O F F I C E   M E M O R A N D U M

                                        Date:     24-Oct-1990 10:04pm CET
                                        From:     PAPAGEORGE
                                                  PAPAGEORGE@AIADM@HERON@MRGATE@HUGHI
                                        Dept:      
                                        Tel No:    

TO:  ROACH@A1NSTC


Subject: FWD: Epitool partylines

From:	AIADM::GIUNTA       "Cathy Giunta, DTN 291-8042"   24-OCT-1990 
14:24:27.82
To:	papageorge,mchugh
CC:	GIUNTA
Subj:	Epitool partylines -- comments?

From:	AIADM::GIUNTA       "Cathy Giunta, DTN 291-8042"   23-OCT-1990 
14:18:31.25
To:	tom,adam
CC:	GIUNTA
Subj:	Epitool questions and answers -- make any changes you can think of


Q.  Why aren't you selling Epitool any more?

A.  Epitec, Epitool's manufacturer, has discontinued sales of Epitec per a 
decision made by Epitec's parent company.

Q.  Why did they do that?

A.  They informed us that they have shifted their priorities and resources to 
different areas.  For more details, you can contact Epitec's parent company 
directly.

Q.  What happens to DEC customers who have purchased Epitool?

A.  Customers who have purchased Epitool will have support available at the 
current level for a minimum of 18 months.  Support will be phased out 
approximately 18 months after the expiration of the last service contract.   

Q.  Is this a new policy for Digital?

A.  No, we are continually evaluating our product offering adding new products 
as they become available and retiring products as necessary.

Q.  Doesn't this leave a hole in your portfolio.

A.  No, we have established relationships with a wide range of third parties
whose products have similar capabilities.

Q.  Doesn't Digital have a contractual commitment from Epitec?

A.  Yes, and we expect that Epitec will live up to the terms of the agreement by 
providing the necessary support to those customers who have purchased it.

Q.  Are you considering legal action for breach of contract?

A.  We wouldn't discuss this either way.

Q.  Are you looking at other third party solutions to replace Epitool?

A.  We're constantly reviewing new tools and productivity shells to round out
our portfolio and continue to provide our customers with the widest possible
range of solutions.

Q.  Is this the first time this has happened with a DDS product?

A.  No, it's just a part of doing business.

Q.  Why doesn't DEC just buy the code from Epitec?

A.  It is not and has never been Digital's policy to acquire companies or 
technology, and we do not expect an exception to be made in this instance.  

 


T.RTitleUserPersonal
Name
DateLines
242.1... there are acquisitions ... and there are partylinesAIKIDO::SUTHERLANDSimon - MIS (AI Center Europe)Fri Nov 02 1990 12:0631
Just for the record...

----------

 Digital - Acquires financial services business of Data Logic
        {Livewire, 1-Nov-90}
   Digital has announced the acquisition of the financial services business of
 Data Logic, Ltd. The division, headquartered in London, is a leading supplier
 of financial information distribution systems for trading rooms. The
 acquisition gives Digital additional expertise in systems integration and the
 development, implementation, and support of UNIX-based systems. Data Logic
 systems are installed in more than thirty banks throughout Europe.
   According to Bill Steul, vice president, Services Business Group, "This
 acquisition, which highlights Digital's commitment to open systems,
 strengthens our ability to offer customers all the services and technology
 needed to build integrated trading rooms."
   Per-Olof Loof, director of service industries for Digital in Europe, added,
 "Data Logic's experience in developing, installing and integrating financial
 trading systems, particularly under UNIX, is well known to European financial
 services companies. "They have strong skills in an area that is strategically
 important to Digital."
   Under the terms of the agreement, Digital will assume all operations of the
 division, including employment of approximately 100 people, support for their
 installed systems and performance under their customer contracts.
   Digital will also now own the rights to Data Logic trading-related products
 including a UNIX-based digital distribution product, video switch products
 and application development tools.
   Data Logic is a wholly-owned subsidiary of Raytheon United Kingdom, Ltd.
 ---
 UNIX is a trademark of AT&T.
<
242.2...and more acquisitions ...KETJE::VANDEVYVERLuc Van de Vyver 856-7577Tue Nov 06 1990 16:5223
> A.  It is not and has never been Digital's policy to acquire companies or 
> technology, and we do not expect an exception to be made in this instance.  

if my information is correct, there are a few other products/technologies which
were 'found' on the market ...:

- POWERFRAME
- Vax Decision Expert
- DECFUSE
- DECAVS
- ...


> Q.  Doesn't this leave a hole in your portfolio.
> 
> A.  No, we have established relationships with a wide range of third parties
> whose products have similar capabilities.

Can someone please name me ONE product which could replace EPITOOL with all its
functioanalities. I have a 'not-so-happy-customer' on my hands.

Thanks,
Luc
242.3.0 was out for evaluation!64802::ROACHTANSTAAFL !Tue Nov 13 1990 17:1623
I have just been informed that the Q&A sheet which I posted here was not yet 
released and that it was sent out for review before distribution. Rest assured
that our feedback has been taken and incorporated. However, on the issue of an
EPItool replacement, I have a question.

If the majority of the European countries would not put EPItool on their price
books, and not many people wanted to use it on projects because of it, why
do we want another product of like functionality on our US books but not for 
sale in Europe? I suggested to the US that we buy EPItool and convert it to C
for porting to a variety of platforms. The reply that I got was - Write a 
business plan that shows that we could realize a return on investment from such
a move !_- If we supply that, I have a commitment from marketing to take it as
far as possible towards realization.

I can't write that plan alone. I need your input AND YOUR COUNTIES SUPPORT!

Anybody out there willing to help me out in justifying an ROI on this tool? 
Willing to commit to having the tool (or replacement) put in your countries
price book?
Suggest an alternative that we can write something about?

I'm willing to fight for realistic causes. I need some help in convincing people
that this cause is realistic.
242.5a big mishap, for the average lap ....KETJE::VANDEVYVERLuc Van de Vyver 856-7577Thu Nov 15 1990 11:1661
to .3

I don't know exactly what you need, but I guess if everyone who's interested
writes their opinions here, things can be sorted out later...

1) Why keep an Epitool-like product

   During the last CC-meeting we couldn't come up with a replacement for 
   Epitool for the AI-training program. 
   Nexpert came close, but seems not to be acceptable.

   If we cannot replace it for training purposes, can we find a replacement 
   for real development? Apparently not.

   Specific domain shells are very useful, but I guess it will take a while
   before we can cover all domains. 
   Until then there is a need for more general tools.

   Do people believe us when we say 'ten-year-experience' 
   but no products besides LISP, OPS, VDE ???


2) Business.

   Evaluating an AI-tool after 1 year of 'commercializing' is rather quick. 
   No effort was done to advertise or promote the product; 
   compare this to the marketing of Nexpert, Kbms, Ads, ...

   I presented Epitool on a E.S.-Toolshow-seminar. (1 week before bankrupt...)
   People could compare Epitool, ADS, KBMS, Nexpert and Smecy. 
   We had a lot of interested people at our booth after the presentation.
   Negative points for Epitool were :
     - LISP based
     - No SQL or other database access
     - No DEC product, what about support

   the first 2 points were going to be solved in a future release


   I know I focus on 'PRODUCT' very much, but I think the right product 
   can be a door opener for projects. 
   So ROI should not be calculated on license-sold only.


3) Marketing

   - AI marketing is not existing, so at this moment I cannot give any 
     guarantees about pricebook and number of licenses, just my opinion.

      - If the support issue cannot be solved, countries will hesitate 
        to accept products in the pricebook. 
        This was the problem with Epitool. 
        No sufficient European support ==> not in pricebook ==> no sales.


so far my .02$

Luc