Conference heron::euro_swas_ai

161.0. "JANUARY AI FORUM - ACTION ITEMS" by HERON::KANE () Sat Jan 13 1990 12:56

Hello all, I am entering the main action items from our meeting last week
    If I have forgotten anything, please let me know by answering this
    note.

                 ACTIONS FOLLOWING JANUARY '90 AI FORUM
                 --------------------------------------


INTEGRATING AI INTO ACCOUNT PLANS:-
---------------------------------
ACTIONS:- 
         - JIM KANE TO START A NOTE:- "GETTING AI INTO ACCOUNT PLANS"

         - ALL - RESPOND WITH EXPERIENCES - SUCCESSFUL AND OTHERWISE.

         - CAROLINE STUTZ AND STEVE HODGE - RESPOND WITH THEIR SUCCESS
           STORIES.

         - JIM KANE/ MARK TURNER - PLAN FOR SESSION ON THIS AT NEXT
           FORUM.


CUSTOMER SERVICES PARTICIPATION 
-------------------------------
ACTIONS:-

        - JIM KANE TO IDENTIFY CUSTOMER SERVICES DELEGATE



PROMOTING AI BY PUBLISHING SUCCESSES:-
-------------------------------------

ACTIONS:-

        - ALL - SEND SUCCESS STORIES TO ANITA MOEDER 

        - ANITA MOEDER - HAVE THESE SUCCESS STORIES INSERTED INTO
                         EUROPEAN AND CORPORATE PUBLICATIONS.


EUROPEAN AI TRAINING PROGRAM.
----------------------------

  ACTIONS:- 
          - MALCOLM REID TO MANAGE DEVELOPMENT AND IMPLEMENTATION OF
            NEW EUROPEAN AI TRAINING PROGRAM - FOR EXTERNAL AND
            INTERNAL CUSTOMERS. TENTATIVE PLAN FOR PILOT PROGRAM IN
            MAY 1990. 
       
          - MALCOLM REID TO ENTER NOTE CONCERNING AI TRAINING PROGRAM

          - ALL - RESPOND WITH VALUE ADDED INPUT AND START BROADCASTING
            AVAILABILITY OF THIS PROGRAM WITHIN EIS.
  
          - ALL - PLAY A CRITICAL ROLE IN HELPING PROMOTE THE PROGRAM
            TO EXTERNAL CUSTOMERS.


EUROPEAN AI FELLOWSHIP PROGRAM:-
--------------------------------
 
ACTIONS:- 
          - MALCOLM REID TO BE THE RESPONSIBLE PERSON FOR THE EUROPEAN
            AL FELLOWSHIP PROGRAM - TENTATIVELY SCHEDULED TO COMMENCE
            IN Q2.

          - ALL - PROSPECT INFO TO MALCOLM.


AI PRODUCTS:-
------------

 ACTIONS:- 
          - PASCAL COUTIER TO INPUT NOTE RECAPPING THE INFO HE PRESENTED AT
            THE AI FORUM.

          - ALL DELEGATES - RESPOND WITH INPUTS REFLECTING COUNTRY POSITION
            AND COUNTRY VALUE ADDED RECOMMENDATIONS.


DECVILLE INPUTS:-
---------------

ACTIONS:-
            - JIM KANE TO INPUT NOTE CONCERNING DECVILLE - REQUESTING
              INPUTS FROM ALL CC MEMBERS CONCERNING POSSIBLE DEMOS
              FOR DECVILLE.

            - ANITA MOEDER TO BE RESPONSIBLE FOR PROMOTING THE USE OF
              THESE DEMOS AT DECVILLE


DEVELOPING SIGNIFICANT CUSTOMER RELATIONSHIPS:-
-----------------------------------------------

ACTIONS:- 
            - ELISE PAYNE TO HAVE UK INPUT NOTE CONCERNING THE JOINT
              PHILIPS/DIGITAL COMPETENCY CIRCLE INITIATIVE. THIS TO
              BE A POSSIBLE MODEL FOR OTHER COUNTRIES TO FOLLOW.

           
AREA SUPPORT FOR AI:-
--------------------

ACTIONS:-
           - GEORGE MCGREGOR TO BE PRIMARY INTERFACE FOR THE FIELD
             REGARDING PRE-SALES AND PROJECT SUPPORT REQUIREMENTS.

           - EIC TO UNDERTAKE DELIVERY OF SELECTED CUSTOMER PROJECTS.
             PROPOSALS FOR SUCH ACTIONS TO BE SEND TO ANITA MOEDER.
 

DIFFUSION PROGRAM FOR AI IN EIS.
-------------------------------

ACTIONS:-

           - MARK TURNER TO WORK WITH DELEGATES TO DEFINE A PROGRAM
             WHICH WILL RESULT IN "INCREMENTING SPECIALISTS TOOLKITS"
             WITH THE KBS/AI DIMENSION.


NEXT AI FORUM
-------------

ACTIONS:- 

           - JIM KANE - CONSIDER HAVING AN N. NETS COMPONENT IN THE
             NEXT FORUM, WITH A SPECIAL EMPHAISIS ON "PAM" TECHNIQUE.

           - JIM KANE - CONSIDER HAVING A "WORKSHOP" COMPONENT DIRECTED
             AT SOME TOUGH/CROSS MARKET PROBLEMS WHICH AI IS WELL SUITED
             TO SOLVE. HAVE PARTICIPATION OF MARKET SEGMENT/ ACCOUNT
             WHO MIGHT BE A SPONSOR FOR DEVELOPING SUCH A SOLUTION(S).
             

AI PROJECTS DATA BASE
---------------------

ACTIONS:-
           
           - MARK TURNER/JEAN-MICHEL - FINALIZE SCREEN LAYOUT FOR THE 
             SYSTEM.

           - MARK TURNER - INSURE THAT THIS PASS OF THE "EUROPEAN
             PROJECTS" DOCUMENT IS INPUTTED TO THE DATA BASE PROPOSED
             BY JEAN-MICHEL GROSGURIN.

           - MARK TURNER - INUSRE THAT ALL DELEGATES ARE INFORMED ON
             HOW TO ENTER THEIR DATA ON A ON-GOING BASIS.

           - DELEGATES - USE THIS SYSTEM FOR INUT OF ALL FUTURE 
             PROJECT INFORMATION.

           - ALL - PLEASE MAKE USE OF THIS PROJECTS DATA BASE - WHICH IS
             PRIMARILY INTENDED TO HELP YOU MORE EFFECTIVELY HELP 
             YOURSELVES.

         
PASCAL COUTIER DATA BASE
------------------------

ACTIONS:-

          - PASCAL, MARK TO PROPOSE HOW BEST TO INTEGRATE THIS DATA BASE
            WITH THE PROJECTS DATA BASE.

          - MARK TURNER/JEAN-MICHEL - PRESENT PROPOSAL AT NEXT FORUM.
            NO CHANGE TO PASCAL'S DATA BASE WILL BE MADE OVER THE NEXT
            SIX MONTHS.

          - ALL - PLEASE USE THIS SUPPORT TOOL.
          
    
    NOTE:-
    
    1) DANIEL SERAIN WILL BE FOCUSING ON CASE FOR THE NEXT (9) MONTHS
       AND WILL RESUME HIS AI ROLE AFTER DECVILLE (50% AI 50% CASE)
       HE WILL PROBABLY TAKE OVER THE TECHNICAL COORDINATORS ROLE FROM
       MARK - AFTER MARK RETURNS TO THE US IN Q1.
    
    2) ANDREW BUCHANAN WILL BE FOCUSING ON DATA BASE FOR THE NEXT (9)
       MONTHS AND WILL RESUME HIS AI ROLE AFTER DECVILLE. (50% AI 50%
       DATABASE.
      
            [ OUR "DIFFUSION INITIATIVE"  FOR AI ]

    a small correction - I did NOT accept DECville responsibility -
    it is an open issue tht still needs to be worked