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Conference abbott::ms-mail_driver

Title:MS-Mail_driver
Notice:Welcome to the Microsoft Mail Driver conference.
Moderator:KOALA::GASTON
Created:Mon Aug 09 1993
Last Modified:Tue May 27 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:403
Total number of notes:1674

400.0. "Maildriver compatability with Exchange" by GIDDAY::JOYCE (Andy Joyce - Digital CSC Sydney) Tue Feb 18 1997 01:09

    
    Hi,
    
    Customer has the following set-up;
    
    MailDriver 1.0E
    ->	MailWorks for VMS V1.3A-3
    	->	Message Router V3.3A
    		->	XMR V1.2
    			->	MAILbus 400 V2.0
    				->	MS Exchange V4.0	
    
    When they set messages that include embedded Word docs from 
    Exchange to MailDriver they find that some "corruption" occurs
    i.e. the attachments are all moved to the top.
    
    My guess is there is some incompatability between the format of 
    messages in MailDriver (or Ms-Mail) and Exchange.  A note in the
    Exchange server training documentation leads me to believe that
    they use different versions of OLE and, if you were using "real"
    MS-Mail via the Exchange MS Mail Connector, it is configurable
    to "downgrade" the messages so that MS-Mail can read them.  As this
    customer is using the Exchange X.400 connector they don't have that
    option.  
    
    Has anyone seen anything like this before or got any ideas how to fix
    it?
    
    Thanks,
    
    Andy
    CSC Sydney
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400.1KOALA::GASTONTue Feb 18 1997 09:487
    As I recall (and I admit my memory of these issues is fading), this is
    how the Microsoft Mail client processes attachments and is not related
    to the driver.  If you have a Microsoft Mail Post Office you could
    verify this.
    
    cindy
    
400.2GIDDAY::JOYCEAndy Joyce - Digital CSC SydneyThu Feb 20 1997 00:5227
    
    re .-1
    
    >As I recall (and I admit my memory of these issues is fading), this is
    >how the Microsoft Mail client processes attachments and is not related
    >to the driver.  If you have a Microsoft Mail Post Office you could
    >verify this.
    
    Cindy,
    	
    	I think you are right - the presence of a "MS-Mail 3.x
    	Compatability" flag on the Exchange MS-Mail Connector is
    	a fairly convincing argument!  I'll try to set up MS-Mail
    	here in the CSC to prove it (but it could take a few days as
    	I'm not very familiar with MS-Mail).
    
    	In the meantime, I might just ask over in the MAILbus 400
    	and Exchange conferences if anyone has any ideas how we can
    	work around this problem (as I assume we can't change the MS-Mail
    	Client to understand the later version of OLE).
    
    Thanks,
    
    Andy
    CSC Sydney