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Title: | CSGUK_SYSTEMS |
Notice: | No restrictions on keyword creation |
Moderator: | KERNEL::ADAMS |
|
Created: | Wed Mar 01 1989 |
Last Modified: | Thu Nov 28 1996 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 242 |
Total number of notes: | 1855 |
190.0. "CALLS RE AES EHNANCEMENTS" by KERNEL::ADAMS (Brian Adams CSC-Viables '833-3026) Tue Aug 09 1994 10:47
If you get a call, similar to the one I took this morning,
where the customer was asking for/suggesting AES changes,
then you need to do the following;
1 Reply to the customer, along the following lines:
Your suggestions for changes to AES/DSN have been received at
the CSC. We thank you for these and would advise you that they will
be forwarded to the developers of the product.
At this time, we cannot guarantee that your suggestions will be
implemented in any future release, but should there be
sufficient demand, then specific topics may be included at some
time in the future.
As the timescales for new releases is outside of the control of
the CSC, we are unable to provide advance information of new
releases, other than through established channels.
2. Mail the request to Pete Alvis.
3. Route the call to OPS_ENH queue.
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