| Subject: CLUE fires CANASTA Analysis
Chaps,
For whoever is interested, I have now set up the DSN%CLUE address
so that CANASTA analysis will be invoked. This should add a CA type
description to the call. - We'll see.
The attached mail may be of interest.
Cheers,
Pete
I N T E R O F F I C E M E M O R A N D U M
Date: 24-May-1994 12:41pmBST
From: HALLE
HALLE@HAN@KERNEL@MRGATE@LARVAE@UCG
Dept:
Tel No:
TO: ALVIS@A1_UBOHUB
Subject: RE: Notefile CANASTA_FIELDTEST Note 91.4
Pete,
thanks four your immediate answer. I will send a mail to Roland about the
CANASTA specific questions.
Regarding CLUE and CANASTA, I would like to give a short description of what
is possible with the DSNlink CLUE post-processor since CANASTA V1.1. And maybe
you can also 'promote' this in your role as a PIT member:
With European SDD (pre V3.0), we have shipped CLUE (written by Pat Moran and now
part of OpenVMS VAX starting with V6.0). Another version of CLUE (written by
Christian Moser) also exists for OpenVMS AXP V6.1 (as SDA extension).
With the assistance of Christian (and the CLUE*.COM files from SDD V2.0), I
have extended CLUE to be able to automatically send a call via DSNlink from
the customer site to DIGITAL, if a system-crash has occured. This procedure
has been tested and is available via notes (HAN::ECSO_SUPPORT #109.*). It works
for OpenVMS VAX (V5.5-x with SDD and V6.*) and OpenVMS AXP (beginning with
V6.1).
On the DSNlink Host side (DIGITAL Service Center), I have written a procedure
to automatically post-process DSNlink CLUE calls (as generated by the above
procedure) by running the crash parameters through CANASTA, saving the case
in CANASTA (by NICE log-number) and run EXACT MATCH on that case. When the
call arrives in the dispatch queue, it has been already saved in CANASTA and
we know, whether any rules have fired. The DSNlink post-processor does NOT
require CANASTA to be installed on the DSNlink host, CANASTA can be running
on some other node in the network.
I'm trying to get these procedures distributed (e.g. via Soren Jensen), but
no success until now...
If you are interested, I can provide more information. We are running this setup
in Hamburg since CANASTA T1.1 fieldtest (Sep 93) very successfully. It saves a
lot of work for the specialists and it is a good example of intelligent usage
of the existing tools.
Volker.
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