| Title: | CSGUK_SYSTEMS |
| Notice: | No restrictions on keyword creation |
| Moderator: | KERNEL::ADAMS |
| Created: | Wed Mar 01 1989 |
| Last Modified: | Thu Nov 28 1996 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 242 |
| Total number of notes: | 1855 |
From: BEAGLE::VAXPAX "Technical information distribution tool 24-Jan-1990 1539" 24-JAN-1990 21:40:08.29
To: @all_users
CC:
Subj: <TIMA> TIMA Overview & VAXPAX Shutdown
VAXPAX WILL BE CLOSED DOWN AT THE END OF FEBRUARY 1990
TIMA WILL BE ITS REPLACEMENT
TIMA (Technical Information Management Architecture)
====================================================
This tool stores and distributes information and other tools throughout a
European network of locations. There is currently at least one machine in
every European country and the US and GIA are also implementing.
TIMA consists of four major facilities:
STARS
TOOLBOX
MESSAGE
CHATTERBOX
Normal User registration gives access to all of the above.
What are these facilities for ?
===============================
STARS A storage and retrieval system you probably know well by now.
This system offers a means to access information about known
problems and their solutions, via a set of product related
databases.
TIMA STARS offers an automatic distribution system which
sends any new articles throughout the entire network, sending
them simultaneously to all the major countries. You are
offered an article submission system which then feeds the
article to the network via a central hub.
Your User STARS Profile can be used to define a default set
of databases to be opened whenever you call TIMA STARS.
TOOLBOX A central location for the purpose of storing and using
various tools. The tools currently available range from
EDT-style reference information, to micro-code, some source
listings, executable images and DECwindows Bookreader format
Digital Manuals.
Defining your User Keyword Profile, you can make TIMA send
you a notification mail if anything arrives which is related
to a subject in which you are interested.
The TOOLBOX is a new concept and is growing rapidly. As
separate databases appear, you will be able to define your
TOOLS Profile to identify which databases you would like to
open by default each time your call the TIMA TOOLBOX.
MESSAGE This is a system of message distribution, split into two
types:
NEWS: To be sent to ALL persons at a given location.
GRAM: To be sent only to those persons who have
defined a KEYWORD in their User Profile which
is related to the message.
The GRAM distribution system has directly replaced the FLASH
system on VAXPAX. If you wish to receive ALL the Time
Dependent messages, you can use the KEYWORD: BLITZ.
Otherwise, you can use a product related keyword (PC6XXX, VMS,
ULTRIX, ALL-IN-1, LN03, LPS40 etc.) and receive only those
which mention that product.
CHATTERBOX A central point for discussing issues for which you have not
found a solution in STARS or TOOLBOX. This discussion forum
is available throughout the TIMA network. Your query or
comment could be answered by any user from as far afield as
Finland and Israel.
Many of you will ask "Why not just use VAX NOTES ?". The
difference is that TIMA users do not have far to search for
the Chatterbox. Nomatter what the product it relates, you
can make an entry in the ChatterBox.
Some TIMA users may be specialists who are not highly
specialised in a given subject and as such, are not likely to
know that a notesfile exists on a machine `somewhere' on the
Digital Easynet.
The Chatterbox is also monitored and purged on a regular
basis. If no recent response has been shown to an article,
it will be returned to it's author (along with any old
responses) and deleted from the ChatterBox. In this way, it
will not become as unmanageable as some notefiles.
Where can I find TIMA ?
=======================
EUROPE
As mentioned above, TIMA exists in all the European countries. It's
implementation varies from one country to another; In France there are 14
active locations whereas there is only one in Portugal.
Below in information relating to the installations in each country:
AUSTRIA 1 Graz
1 Linz
3 Vienna
BELGIUM 1 Brussels
DENMARK 1 Aarhus
1 Copenhagen
FINLAND 1 Helsinky
FRANCE 1 Bordeaux
6 Evry
1 Lille
1 Lyon
1 Marseille
1 Nantes
1 Puteaux
1 Rouen
3 Rungis
1 Strasbourg
1 Toulouse
3 Valbonne (+ European Hub)
GERMANY 2 Frankfurt
2 Hamburg
3 Munich
IRELAND 1 Dublin
ISREAL 1 Tel Aviv
ITALY 2 Milan
1 Rome
1 Turin
NETHERLANDS 3 Utrecht
NORWAY 2 Oslo
PORTUGAL 1 Lisbon
SPAIN 1 Barcelona
1 Madrid
SWEDEN 1 Stockholm
SWITZERLAND 1 Basel
1 Bern
1 Gluttbrugg
1 Ruemlang
1 St Sulpice
1 Ticino
U.K. 1 Basingstoke
1 Reading
1 Warrington
GIA Implementing. GIA will use the European Hub.
---
USA Implementing. Still some issues unresolved.
---
TIMA is a Customer Services funded tool. Your migration to this tool will
need to be discussed with your local TIMA representative or Implementation
Manager. If you have any comments to make, please REPLY/EXT to this mail,
filling in the form below
-------------------------------------------------------------------------------
Your comments will be used to understand which people are using VAXPAX
today and how (if at all) they will be impacted.
What is your Country Code ?
>
What is your Function ? (e.g. CS, EIS, SALES)
>
And what are your comments ?
>
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 91.1 | Submitting Tools To TIMA | KERNEL::JAMES | Alan James CSC Basingstoke | Thu Nov 29 1990 12:48 | 60 |
PROCESS FOR TOOL ADDITION
**************************************
1. Submit the following information to Mikael Turndal TIMA::TURNDAL
TYPE OF TOOL: Give a brief description of the tool,
including the following information.
a) what the tool is - Technical Manual,
Patch Information,
Source Listing etc
b) What will the tool be used for.
c) What is the intended TIMA Audience
for the TOOL.
PRODUCT FAMILY If the tools is Technical Information
what is its product family -
ie VMS, VT300, ETHERNET Hardware Devices
FORMAT OF THE TOOL: Will this be in text, DDIF, Postscrict, Image
format or a combination of above.
SIZE OF TOOL: Give the approximate size in disk blocks
of how much storage space will initially
be used to hold the tool or tools.
Including any anticipated growth for
a 1 year period (this is for capacity
planning of disk space).
TOOL UPDATES: Will be tool be updated or added to and
if so how - Monthly Updates etc
ACCESS METHOD: How will the tool be accessed
Using an editor, printed, bookreader
or a combination of utilities.
TOOL REVIEW: Who is responsible for the technical
content of the tool.
TOOL OWNERSHIP: Who owns and supports the tool, including
the utility by which it is accessed if
this is a on standard utility.
For example - if the tool using DECTREE
who will be supporting this method of
tool access.
TOOL ABSTRACT: Example TOOL Abstract for the tool.
This should describe the tool to the
user.
KEYWORDS: Any proposed Keywords to be associated
with the TOOL. These will be the ones
that the user will type in to access
the tool - this is done using a STARS query.
TOOL ADDITION: Do you have the resources/skills to enter
the tools directly.
| |||||
| 91.2 | KERNEL::ADAMS | Venusian turned Aquanaut,-833 3790 | Wed Mar 06 1991 14:45 | 29 | |
From: BEEZER::TIMA_MGR 5-MAR-1991 17:48:13.28
To: KERNEL::ADAMS
CC:
Subj: NEWS: TIMASTARS ANNOUNCEMENT NEW EOSL DATABASE
Author : CHANTAL STEER
User type : AIM
Location : TIMA
Vaxmail address : TIMA::STEER
TIMASTARS ANNOUNCEMENT
NEW DATABASE EOSL
*****************
A new database for End of Service Life product information
is available in TIMASTARS. It contains migration and contact
information about products that have been approved for EOSL
by CSPSPS.
The database is maintained by CSSE in Stow.
This news comes to you from Area Information Management Group,
VBO wishes you a good week.
Chantal Steer
| |||||
| 91.3 | KERNEL::ADAMS | Venusian turned Aquanaut,-833 3790 | Wed Mar 06 1991 14:45 | 44 | |
From: SHIRE::ACCESS "THERESE FOUCHAULT, CSSE PROD MGMT OP, 829 9237 06-Mar-1991 1412" 6-MAR-1991 13:28:46.23
To: @PMT.DIS,@SDT.DIS,@CSSEMT.DIS,@CSSEMC.DIS
CC: MRGATE$"ogo::Vaidis MONGIRDAS",@ACCUSER3.DIS,@ACCUSER2.DIS,@ACCUSER1.DIS,ACCESS
Subj: EPSP TIMATools Database Announcement
TO : PMT
SDT
CSSEMT EUROPE
CSSEMT CORPORATE
CC : VAIDIS MONGIRDAS
MIKE CAHILL
ACCusers
FROM : HANS MEIER and THERESE FOUCHAULT
RE: TIMATOOLS EPSP DATABASE ANNOUNCEMENT
-----------------------------------------
In line with the overall strategy of providing technical information
through TIMA to the C.S. Service Delivery Organizations, we are pleased
to announce that all "Product Service Plans" - previously distributed
to the Country NP Planners and stored into ACCess database - are from
now on available in TIMA.
All released European Product Service Plans - EPSP (approx 600) have
been stored into TIMATOOLS EPSP database and you will find all future
EPSPs and/or PSPs in the TIMATOOLS EPSP database as well.
In Q1 FY92, we will delete and cease to store EPSPs into ACCdatabase.
PSPs document the Service Planning effort by CSSE and are created by
CSSE. We expect that by Q1 FY92 all final PSPs are stored into TIMA for
worldwide use.
The TIMATOOLS EPSP database is maintained by the European CSSE/CS
Product Management Operations Group.
Should you have any questions do not hesitate to call.
Best regards,
Hans Meier
Therese Fouchault
| |||||
| 91.4 | KERNEL::ADAMS | Venusian turned Aquanaut,-833 3790 | Wed Mar 06 1991 14:46 | 31 | |
From: SHIRE::ACCESS "THERESE FOUCHAULT, CSSE PROD MGMT OP, 829 9237 06-Mar-1991 1417" 6-MAR-1991 14:32:35.85 To: @ACCUSER3.DIS,@ACCUSER2.DIS,@ACCUSER1.DIS CC: ACCESS Subj: EPSP TIMATools Database VTxxxx access needs TIMA V2.1 TO : ACCusers RE: TIMATOOLS EPSP Database ** needs V2.1 ** for VTxxx access Referring to the TIMATOOLS EPSP DATABASE ANNOUNCEMENT memo, to answer to some feedback I received from the countries, I understood that this new distribution channel is welcome, but : - The only concern was VT access. In order to have access to this database through a VTxxxx terminal, TIMA V2.1 must be installed, i.e.: your TIMA Mgr have to install STARS V2.4-6 and TIMA V2.1. Both of these products can be found in: TIMA::TIMA$KITS:[TIMA021-6_RM_KIT] STARS024-6.A TIMA021.* If you still have TIMA V2.0, please ask your TIMA Mgr to take the appropriate action. Should you have any questions do not hesitate to call me. Best regards Therese | |||||