| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 913.1 | IBM2 fixed, IBM3 requires FS maint call | FREE::DOUCET | | Fri Apr 04 1997 11:01 | 10 |
| Linas,
I fixed the problem with IBM2.
IBM3 on the other hand requires a FIELD SERVICE maintenance call
which has been logged by Charlie.
Regards,
Ron
|
| 913.2 | Why isn't it fixed yet? | EDSCLU::GARROD | IBM Interconnect Engineering | Tue Apr 08 1997 11:35 | 5 |
| Please could you find out why DEC hasn't fixed our printer (IBM3) yet.
I thought we had some sort of response time commitment on our service
contract.
Dave
|
| 913.3 | Customer Inquiry on IBM3 | FREE::DOUCET | | Tue Apr 08 1997 14:04 | 8 |
| Dave,
A customer inquiry has been called in the ibm3. The field rep should
be calling us with an ETA.
regards,
Ron
|
| 913.4 | IBM3 now operational | FREE::CHIODI | | Tue Apr 08 1997 15:44 | 3 |
| DEC Field Service has been in and repaired IBM3. The Lps20 is now operational.
Charlie
|
| 913.5 | Still broken | EDSCLU::GARROD | IBM Interconnect Engineering | Thu Apr 10 1997 09:49 | 10 |
|
Re:
>DEC Field Service has been in and repaired IBM3. The Lps20 is now operational.
We;; it was operational for about 1/2 day. It's now broken AGAIN.
Please could you get them to fix it properly. It erroneously says that
the front cover is open now.
Dave
|