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Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

6423.0. "MCC 1.4 crash %CMA-F-EXISTENCE" by BLG03::ROSSI () Fri Feb 09 1996 16:36

Hi there,

	I have a customer with OpenVMS 6.1 and MCC 1.4.

After the MCC 1.4 upgrade there is a crash working with Iconic Map.
No problems with MCC 1.3.

I could have the crash without working with Iconic Map (several rules and 
notifications are running) or, most frequently, doing something on the 
Iconic Map. But the last operation before the crash is never the same.

The message that appears on the terminal screen where the launch of MCC is 
issued is:


%CMA-F-EXISTENCE, object referenced does not currently exist
%TRACE-F-TRACEBACK, symbolic stack dump follows
module name     routine name                     line       rel PC    abs PC

                                                           0004FB18  0004FB18
                                                           0008C458  0008C458
                                                           0008437C  0008437C
                                                           00088E4C  00088E4C

Could Sameone help me?

Many thanks in advance.


Giuseppe
T.RTitleUserPersonal
Name
DateLines
6423.1yup, it's a bug...SCASS1::GALVINThe Energizer Bunny's Trainer...Sun Feb 11 1996 05:2626
    This is one of those "known" problems... I do not support DECmcc, but I
    use it frequently and have seen this bug... What you want to do is get
    the CMA libraries from your previous version of MCC, V1.3 and place
    those in your system library... 
    
    If you said, NO to purge files as part of the installation, you're all
    set, just rename the older version of the CMA$-whatever files to a
    higher version, reboot and you should be ok... you might want to look
    in the BMS_STARTUP file and uncomment the line that rebuilds the
    dispatch tables... then reboot.  This will ensure you've got a fresh
    copy... Once you've rebooted, place the comment sign back in, it's
    unnecessary...
    
    If you get stuck, send me mail at SCASS1::GALVIN.  I'm out of the
    office and don't have all the particulars...
    
    good luck,
    
    /Mic
    
    PS There was a restriction with OpenVMS V6.2 and BMS V1.4  A patch is
    available and I've tested it out... works fine.  I'll provide a pointer
    for it as well if need be...
    
    cheers
    
6423.2Thanks, Patches?BLG03::ROSSIWed Feb 14 1996 14:5724
    Hi Mic,
    		thank You Very Much for your quick answer.
    
    I could see, as You explain in .1, two solutions:
    
    1. Using previous CMA libraries.
    2. Upgrading OpenVMS to 6.2 and Patches.
    
    The customer asks me for an upgrade of VMS from 6.1 to 6.2 but, looking
    at this conference, MCC 1.4 seems not supported on VMS 6.2.  
    
    If I could upgrade VMS to 6.2 and with patches MCC 1.4 could work, the
    solution 2 is the better solution looking at the future. Solution 1 
    will be implemented only as a remedial to avoid a continously crashing
    situation.
    
    Please send me a pointer to patches if possible.
    
    Thank You Very Much.
    
    Bye
    
    Giuseppe
                                                          
6423.3Patches location for DECmcc V1.4 on VAX/OpenVMS V6.2DSVB03::TABONEThu Feb 15 1996 09:0238
Hi Guiseppe,

I don't remember if it was for you but please find above the status about 
that point.

Formely, DECmcc V1.4 is not supported on VMS V6.2. To help some customers, 
we did 2 different patches which seem to work correctly. But, we never got 
back a real status of how they work in production site. All the tests we 
did here (but there are not stress tests, but manual tests) are ok ! 

Mic Galvin who already answered you has also tried them without any
problem... and he knows very very well DECmcc.

So, with Mic's help, we are confident that the patches solve the problem.

The patches location is : 

TAEC::DISK$USER4:[MCC_PUBLIC.MCC_V140_PATCHES.EXEC.FIX05]

MCC_KERNEL_SHR_DIRECT_CALL.EXE;5        
MCC_KERNEL_SHR_NEWTHREAD_CALL.EXE;2
RELEASE_NOTES_KERNEL_FIX05.TXT;2


where TAEC address is 51.40

Please read carefully the associated release notes to install the patch.
In fact, it's very easy, and you can come back easily too doing the reverse 
procedure. So, any production system will not be impacted too long in case 
of problems.

Note :  I recall you that this OpenVMS version is not officialy supported, but
in case of problem, be sure we will do our maximum to satisfy your requests asap.

Hope this help you.

Best regards,
Philippe Tabone - DECmcc Maintenance Team -
6423.4ah schucks!SCASS1::GALVINThe Energizer Bunny's Trainer...Tue Feb 27 1996 03:528
    Phillipe,
    
    My whole career I wanted to be the MCC guru...smile...
    
    cheers,
    
    /Mic