| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 6230.1 | Of course, there is DECmcc support! | AZUR::LANGENSTEIN | Hubert Langensteiner, @VBE | Thu Feb 09 1995 10:23 | 15 |
| Hello Richard,
I guess the document you meant is the newsletter and not a coverletter.
There is DECmcc support and we do our best to improve the support process.
One thing I want to mention here is that when you escalate problems, please
always give as as much information as possible (from your problem research).
Also very important are the detailed steps for how to reproduce a problem.
I think I should not answer on future plans for DECmcc because it is the
Product Manager who has the job and authority and not a maintenance Engineer.
Please, have a look at the newsletter and if you still have some questions,
send them directly to Susan Ulysse::Pomerleau. Susan is the also the author
of the newsletter but please have first a look at the newsletter before
contacting her. Thanks in advance,
|
| 6230.2 | DECmcc Newsletter Whereabouts? | POBOX::DCARROLL | | Wed Apr 05 1995 21:50 | 19 |
| Hi,
I, too have a customer with similar concerns and have written to
product management re: the DECMCC newsletter. THus , I want to first
point out that it's ULYSSE::POMERLEAU (Susan Pomerleau) not Susan
Ulysee.
Then my request..could yo please indicate where this Newsletter can be
found here and if it is available for customers to subscribe to.
I had included in my note to Susan, a few ?s from my customer and I
think Sue got us mixed up as she responded directly to the customer
and referenced this NOTEFILE for access to the Newsletter. Thus a
pointer to said newsletter would be greatly appreciated and save a
lot of time.
Thanks in Advance
|
| 6230.3 | newletter postcript location | AZUR::DURIF | | Thu Apr 06 1995 10:48 | 6 |
| Hi,
You can get a copy of DECmcc Newsletter on easynet at :
TOUDON::MCC$PUBLIC:[INFO]MCC_NEWSLETTER_1.PS
Benoit
|
| 6230.4 | questions | AZUR::LANGENSTEIN | Hubert Langensteiner, @VBE | Thu Apr 06 1995 13:28 | 35 |
| >> I, too have a customer with similar concerns and have written to
>> product management re: the DECMCC newsletter. THus , I want to first
>> point out that it's ULYSSE::POMERLEAU (Susan Pomerleau) not Susan
>> Ulysee.
I wrote in my reply .2 "Susan Ulysse::Pomerleau". Where please did you find
ULYSSE::SUSAN?
>> Then my request..could yo please indicate where this Newsletter can be
>> found here and if it is available for customers to subscribe to.
The location is mentioned in many places and in this file at least in the conf
notice message and the location can also be found via the directory command.
For example using the command line interface:
NOTES> SHOW CONFERENCE
NOTES> DIRECTORY/TITLE=newsletter
What did you do to try to find this newsletter? If it helps I am happy to add
more pointers or create another location - you seem not the only one who has
problems finding this file.
>> I had included in my note to Susan, a few ?s from my customer and I
>> think Sue got us mixed up as she responded directly to the customer
>> and referenced this NOTEFILE for access to the Newsletter. Thus a
>> pointer to said newsletter would be greatly appreciated and save a
>> lot of time.
Which note please (NOTES> DIR/AUTHOR=POBOX::DCARROLL *.* only reveals 6230.2)?
Do you mean "mail" or "memo"?
Regards,
Hubert.
|