| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 5581.1 | | SISE::SAM | | Fri Sep 10 1993 10:13 | 13 |
|
Are you using the "regular" DNA4 AM?
Could you, please, do the following commands and post results:
1. MCC> show node4 tror01 all ident
2. MCC> dir node4 tror01 all ident
3. MCC> show node4 .tro.tror01 all iden
3. MCC> dir node4 .tro.tror01 all iden
Sam
|
| 5581.2 | here's the output | TROOA::GREENALL | | Fri Sep 10 1993 10:45 | 55 |
|
$ manage/enter
DECmcc (V1.3.0)
MCC> show node4 tror01 all ident
Node4 DEC:.tro.tror01
AT 10-SEP-1993 09:45:32 Identifiers
Examination of Attributes shows:
Address = 57.56
Name = TROR01
MCC> dir node4 tror01 all ident
%MCC-I-NOPARCMD, all ident
%MCC-I-SYNTAXERR, Syntax error -- unable to interpret remainder of line
%MCC-E-ATTRNOTALLOW, no attribute or argument allowed
MCC> show node4 .tro.tror01 all ident
Node4 DEC:.tro.tror01
AT 10-SEP-1993 09:45:59 Identifiers
Examination of Attributes shows:
Address = 57.56
Name = TROR01
MCC> dir node4 .tro.tror01 all ident
%MCC-I-NOPARCMD, all ident
%MCC-I-SYNTAXERR, Syntax error -- unable to interpret remainder of line
%MCC-E-ATTRNOTALLOW, no attribute or argument allowed
MCC> dir node4 .tro.tror01
Node4 DEC:.tro.tror01
AT 10-SEP-1993 09:46:17
Directory successful.
Registered Name = DEC:.tro.tror01
Name = TROR01
Address = 57.56
MCC> dir node4 tror01
Node4 tror01
AT 10-SEP-1993 09:46:25
Directory successful.
Registered Name = DEC:.tro.tror01
Name = TROR01
Address = 57.56
MCC> exit
$
$ log
SYSTEM logged out at 10-SEP-1993 09:47:04.72
|
| 5581.3 | standard 1.3 node4 | TROOA::GREENALL | | Fri Sep 10 1993 10:46 | 6 |
|
I forgot the mention, this is the standard MCC module that comes with
V1.3
Rich
|
| 5581.4 | | SISE::SAM | | Fri Sep 10 1993 14:38 | 8 |
|
Try to use "uppercased" node name:
MCC> show record node4 TROR01 part=counters, in domain .tro.s.mcc.record
Sam
|
| 5581.5 | didn't work | TROOA::GREENALL | | Fri Sep 10 1993 16:14 | 41 |
| $ manage/enter
DECmcc (V1.3.0)
MCC> show record node4 TROR01 part=counters, in domain .tro.s.mcc.record
Node4 TROR01
AT 10-SEP-1993 15:16:29
No recording for the specified entity and partition
MCC> show record node4 tror01 part=counters, in domain .tro.s.mcc.record
Node4 tror01
AT 10-SEP-1993 15:16:54
No recording for the specified entity and partition
MCC>
MCC> show record node4 .tro.tror01 part=counters, in domain .tro.s.mcc.record
Node4 DEC:.tro.tror01
AT 10-SEP-1993 15:17:20
Recording parameters for the partition "Counters" :
Recording state = ACTIVE,
State since = 8-SEP-1993 09:15:48.31,
Polling period = 0 00:15:00.00,
Begin time = 8-SEP-1993 09:15:30.52,
End time = 25-MAY-2012 00:00:00.00,
Keep age = 14 00:00:00.00,
Request time = 8-SEP-1993 09:15:30.52,
Requested by = "SYSTEM",
Time of last successful poll = "10-SEP-1993 14:58:10.29",
Number of successful polls = 166,
Time of last failed poll = "10-SEP-1993 14:19:47.12",
Last poll failure reason = "schedule time passed",
Number of failed polls = 33,
Last historical expiration time = "10-SEP-1993 14:58:10.29",
Time of last expiration failure = "NONE",
Last expiration failure reason = "N/A",
Number of expiration failures = 0
MCC> exit
|
| 5581.6 | | SISE::SAM | | Tue Sep 14 1993 17:58 | 14 |
|
Rich,
The last result is very strange. Did you try to do "show recording"
for another node4? Does it give the same result?
If yes we will probably need an access to your machine to look inside
mcc repositories (before doing this I ask you to create a new
domain and create a recording for one(!) node4).
Sam.
|
| 5581.7 | give me call for access | TROOA::GREENALL | | Tue Sep 14 1993 19:18 | 8 |
|
yep, I have tried a show recording for other node4 objects in the
same domain, and it works just fine. I cannot figure out what is
special about this 1 particular node4 object.
Give a call for access, and I will arrange it.
Rich
|
| 5581.8 | DTN | TROOA::GREENALL | | Tue Sep 14 1993 19:19 | 4 |
|
I suppose it would help if I gave my dtn.. 631-7412.
rich
|
| 5581.9 | Where did everyone go? | TROOA::GREENALL | | Tue Sep 21 1993 10:48 | 6 |
|
Everyone seems to have gone away. Can anyone offer assistance with the
QAR, CSC call, or note posted about this problem?
rich
|
| 5581.10 | Overwhelming support | TROOA::GREENALL | | Tue Oct 26 1993 15:17 | 5 |
|
Well, due to the *OVERWHELMING* support now available for DECmcc, I
have given up.
|
| 5581.11 | Please escalate | BIKINI::KRAUSE | European NewProductEngineer for MCC | Wed Oct 27 1993 10:40 | 10 |
| > Well, due to the *OVERWHELMING* support now available for DECmcc, I
> have given up.
Don't flame, don't give up - escalate your problem through the proper
channels as has been stated many times before in this conference.
If somebody has a quick answer he/she surely will reply here. Serious
problems have to be escalated to get attention from engineering.
*Robert
|
| 5581.12 | yea, right | TROOA::GREENALL | | Wed Oct 27 1993 15:16 | 32 |
|
This is terribly frustrating.
Problems here are ignored (before the deadline posted earlier)
I posted qars, (before the deadline), and they were ignored.
you call support in canada, and they say call colorado because they
don't do MCC
you call colorado, and 99% of time time ( and several levels later)
they say they can't help you after talking to several support
people.
you want to open a cld, and they say they can't do that, you have
to do it in canada (but there are no facilities to transfer calls).
you call canada, and go through several more levels until you get a
cld again (resuppliing all the documentation that you already sent
to colorado
You open a cld, and you have it seems about 15 levels of support
before you get any help.
again, one terribly frustrated user (and MIS department). Makes me
feel sorry we use this tool to support customers.
Sorry if I sound like Im spouting off
|