| Patrick,
I can't respond to the rest but re the bottom line:
> A CLD was submitted on 17-SEP, we didn't not even get an acknowledge...
I could not locate your unacknowledged CLD.
=============================================================
CLD CFS.5776
The following was extracted from the IPMT log for the CLD,
the only CLD submitted to NSM on the Sep-17.
Creation Date: 1993-09-17-05:17:12.806-04:00
Assigned to PMA 1993-09-17-05:17:14.126-04:00
(Problem Management Administration
- NSM hasn't seen it yet.)
Modification 1993-09-21-12:25:38.316-04:00
Event text follows:
Modified fields and components:
product_name: DECmss Basic Management Service
Assignment to NSM 1993-09-21-12:25:39.666-04:00
- NSM sees it at 12:25, 21-Sep)
Acknowledgment 1993-09-21-14:23:49.992-04:00
Event text follows:
This CLD has been forwarded to a DECmcc engineer.
- NSM engineer sees it 1 hour 21 mins later.)
=========================================================================
CLD 5848 was submitted on 21 Sep, and assigned to NSM by 16:06.
This is a CLD for notification, a resource deprived product, so its
processing has a lower priority. In any event on the 29th of Sept it
was acknowledged and sent to the engineering manager for Notification.
=============================================================
I did not find "BACHUS::DEWILDE "Patrick"" in the first CLD but I
did in CFS.5848. However both of these are "Acknowledged".
Could you post the CFS.nnnm of the unacknowledged CLD either here
or in mail to me?
Thanks,
Joe
To: fries
Subj: Q: Check the last line; is there a hole in CLD tracking?
<<< NOTED::DISK$NOTES6:[NOTES$LIBRARY_6OF4]MCC.NOTE;4 >>>
-< DECmcc - Internal Use Only >-
================================================================================
Note 5635.0 this has been tested! No replies
BACHUS::DEWILDE "Patrick" 42 lines 4-OCT-1993 10:51
--------------------------------------------------------------------------------
.
.
.
|
| Oops, sorry for note 5635, this is the right place for this reply.
re .1
> notification windows are not bound to any map/domain.
this is true, but nobody prevents you from opening "display
notifications" windows in multiple domains... But no worry,
the problem occures also in a single domain...
re .1
> In a single
> notification window you can enter commands that will operate on any
> map/domain curently open (or child of the open domain).
> Your description of the problem sounds like there is a problem when the
> user tries to open more than one notification window at a time. Most
> likely this was not adequately tested (if at all).
.0
>- for each domain, select domain and operations/display notifications so that
> one notification window is created per domain.
I thought it was clear in my description that I'm not speaking about
the main notifications window but about the small "display
notifications" that can be created by using the Operations Menu topic
Display notifications... In these small windows, no command except
exit can be entered!
it's just about 2 minutes to have your mcc session crashed, try it!
.0
>I already tried to increase user quota's as well as virtualpages and
>maxbuf,
>without success.
What could we do more in the field?...
Patrick.
|
| Hi all ,
I have got the same problem on a customer site :
Through the iconic , he sometimes needs to reset the notification and each time
the process crashes as follow
%CMA-F-EXCCOP, exception raised; VMS condition code follows
-SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000048,
PC=002683DB, PSL=03C00004
%TRACE-F-TRACEBACK, symbolic stack dump follows
module name routine name line rel PC abs PC
0004B4C4 0004B4C4
0007C382 0007C382
000771DC 000771DC
0007A878 0007A878
The management station is V4060 running VMS 5.5-2 and BMS 1.3
Looking through this note, I already see that many of you have experienced this
problem without fix.
Is there anything new ?
Any help would be appreciated.
Thanks in advance.
Paul
|
| Hi all,
Here are more information about the process wich crashes during the
notification reset.
I hope, this will help you.
Thanks.
Paul
--------------------------------------------------------------------------------
NETMAN $ mcc
%CMA-F-EXCCOP, exception raised; VMS condition code follows
-SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000030, PC
=00248B5B, PSL=03C00004
%TRACE-F-TRACEBACK, symbolic stack dump follows
module name routine name line rel PC abs PC
0004B4C4 0004B4C4
0007C382 0007C382
000771DC 000771DC
0007A878 0007A878
--------------------------------------------------------------------------------
24-JAN-1994 11:30:40.98 User: NETMAN Process ID: 00000094
Node: VEGA Process name: "_FTA22:"
Terminal: FTA22:
User Identifier: [MCC,NETMAN]
Base priority: 4
Default file spec: DISK$MCC:[USERMCC.NETMAN]
Devices allocated: VEGA$FTA22:
--------------------------------------------------------------------------------
Process status: 02040001 RES,PHDRES
PCB address 808F84B0 JIB address 80CE7940
PHD address 821A3400 Swapfile disk address 00000000
Master internal PID 00020014 Subprocess count 0
Internal PID 00020014 Creator internal PID 00000000
Extended PID 00000094 Creator extended PID 00000000
State HIB Termination mailbox 0000
Current priority 6 AST's enabled KESU
Base priority 4 AST's active NONE
UIC [00700,000002] AST's remaining 508
Mutex count 0 Buffered I/O count/limit 128/128
Waiting EF cluster 0 Direct I/O count/limit 100/100
Starting wait time 1B001B1B BUFIO byte count/limit 62336/62336
Event flag wait mask DFFFFFFF # open files allowed left 129
Local EF cluster 0 E1000000 Timer entries allowed left 511
Local EF cluster 1 C0000000 Active page table count 0
Global cluster 2 pointer 00000000 Process WS page count 12039
Global cluster 3 pointer 00000000 Global WS page count 2816
--------------------------------------------------------------------------------
VAX/VMS V5.5-2 -- System Dump Analysis 24-JAN-
Process index: 0014 Name: _FTA22: Extended PID: 00000094
Process activated images
------------------------
ICB Start End Type Image Name Major ID,Minor ID
-------- -------- -------- -------------- -----------------------------
7FFB7250 00000200 000067FF MAIN MCC_MAIN 0,0
7FFB7100 00089200 0015E7FF GLOBAL SHR MCC_KERNEL_SHR 3,2
7FFB7090 00087200 000891FF GLOBAL PRT SHR MCC_MTS_PRIV_SHR 3,2
7FFB6160 00086800 000871FF GLOBAL CMA$OPEN_LIB_SHR 1,0
7FFB60F0 00061800 000677FF GLOBAL CMA$LIB_SHR 1,0
7FFB6320 00085400 000867FF GLOBAL CMA$OPEN_RTL 4,2
7FFB6400 00067800 000853FF GLOBAL CMA$RTL 10,2
7FFB68D0 00006800 0001E1FF GLOBAL SHR VAXCRTL 4,3
7FFB72C0 0001E200 000481FF GLOBAL SHR MTHRTL 129,32780
7FFB6240 00048200 000617FF GLOBAL SHR LIBRTL 1,14
7FFB6FB0 001E4C00 0035DFFF MERGED SHR MCC_ICONIC_MAP_PM 0,0
7FFB62B0 0055CA00 0055DDFF GLOBAL SHR MCC_PML_SHR 1,0
7FFB5558 003AF800 004241FF GLOBAL SHR DECW$DXMLIBSHR 4,1
7FFB5DA0 00489E00 0055C9FF GLOBAL SHR DECW$XMLIBSHR 4,1
7FFB5478 00481E00 00489DFF GLOBAL SHR DECW$DWTLIBSHR 100,3
7FFB5D00 00428800 00481DFF GLOBAL SHR DECW$XLIBSHR 100,4
7FFB5408 00424200 004287FF GLOBAL PRT SHR DECW$TRANSPORT_COMMON 12,13
7FFB61D0 003A7000 003AF7FF GLOBAL SHR LBRSHR 2,9
7FFB6630 00379800 003A6FFF GLOBAL SHR CDA$ACCESS 1,2
7FFB5F30 0035E000 003797FF GLOBAL SHR SMGSHR 1,102
7FFB6940 00560600 0058E7FF MERGED SHR DECW$XTSHR 0,0
7FFB6080 0059E800 005A05FF MERGED PRT SHR DECW$TRANSPORT_LOCAL 0,0
7FFB69B0 008E9400 008FD3FF MERGED MCCMSG 0,0
7FFB64E0 008FD400 008FE1FF MERGED VAXCMSG 0,0
7FFB7170 008FE200 00905FFF MERGED SHRIMGMSG 0,0
7FFB6B00 00906000 00907DFF MERGED CDA$ACCESSMSG 0,0
7FFB6860 00907E00 00908BFF MERGED DECW$TRANSPORTMSG 0,0
7FFB6780 00908C00 009091FF MERGED DECW$XLIBMSG 0,0
7FFB66A0 00B41C00 00B815FF MERGED SHR MCC_NOTIFICATION_FM 0,0
7FFB6550 00C83600 00C945FF MERGED SHR MCC_DOMAIN_FM 0,0
7FFB65C0 00E17E00 00E6C9FF MERGED SHR MCC_DNA4_AM 0,0
7FFB71E0 00E6CA00 00E943FF GLOBAL SHR NMLSHR 3,0
7FFB7020 00E96C00 00EA03FF MERGED SHR MCC_COLLECTION_AM 0,0
7FFB6B70 00EAA800 00EB07FF GLOBAL SHR SECURESHR 1,1
7FFB67F0 00EA0400 00EAA7FF GLOBAL PRT SHR SECURESHRP 1,1
7FFB6390 00EB0800 00EBF3FF MERGED SHR MCC_CIRCUIT_AM 0,0
7FFB5E80 00EBF400 00ED45FF MERGED SHR MCC_REGISTRATION_FM 0,0
Total images = 37 Pages allocated = 12688
|