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Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

5160.0. "ALARM MANAGER does not show up." by KETJE::PACCO (Gallia divisa est in partes tres) Mon Jun 07 1993 14:00

    Since I installed DECmcc V1.3/ULTRIX I could not manage
    to have the POLYCENTER Alarm Manager running.
    
    The only thing I get is a flash of a DECterm, which disappears
    immediately thereafter.
    
    Any clue to this problem ?
    
    	Regards,
    	Dominique.
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5160.1same hereSUBWAY::AMMUMon Jun 07 1993 17:385
    I have the same problem too. 
    decstation5000/240
    ultrix 4.3
    mcc T1.3.1
    
5160.2T1.3.* is obsoleteTOOK::MINTZErik MintzMon Jun 07 1993 18:263
RE: .0 - I have forwarded your note to the responsible development manager.

RE: .1 - T1.3.1 is old field test code.  Suggest you get the V1.3.0 kit.
5160.3V1.3.0 also diesANDRIS::putninsHands across the BalticsMon Jun 07 1993 19:3718
I am running V1.3.0, and I also have the problem.  I have traced it to the 
point where mcc_alarm_mgr_ui dies when run either from the launch mechanism or
manually:

cesis/decmcc>whoami
root
cesis/decmcc>pwd
/usr/mcc/mmexe
cesis/decmcc>ls *alarm*
mcc_alarm_mgr           mcc_alarm_mgr_ui        temip_alarm_handling_fm
mcc_alarm_mgr_fm        mcc_alarms_fm
cesis/decmcc>file mcc_alarm_mgr_ui
mcc_alarm_mgr_ui:       mipsel demand paged executable not stripped - version 2.10
cesis/decmcc>mcc_alarm_mgr_ui
Exception: Invalid memory address (dce / thd)
Abort(coredump)
cesis/decmcc>ls -l core
-rw-r--r--  1 root      2121728 Jun  7 15:28 core
5160.4Seems to work on a remote display, with no templates added yetHERON::PATEL_ALoLo-AQIC-I82Q-B4IP, - LMFTue Jun 08 1993 04:1510
    MCC Ultirx V1.3.0 48M local MIR, remote display, no alarm templates
    added yet seems to work
    
    My mcc ultrix system just upgreaded to V1.3.0, and I have run the alarm
    manager with a display on a remote node OK.
    
    Have'nt had the chance to run the software on a local display yet.  I
    have not done anything special like register any more templates etc...
    
    Amrit
5160.5check dbase and enrollment of moduleTOOK::CALLANDERMCC = My Constant CompanionTue Jun 08 1993 14:0918
    adding the templates and creating the database are options at install
    time, if this was not selected then you will not have a database. The
    prototype has a known problem in that it doesn't return the error
    message when it can not communicate with the database, instead it
    simply exits.  Please load the database from the
    mcc_alm_mgr_templates.com.  It is an MCC command line procedure so run
    it from inside the FCL:
    
    > manage
    DECmcc (V1.3.0)
    
    MCC> do /usr/mcc/mcc_system/mcc_alm_mgr_templates.com
         (check the file name for accuracy)
    
    If there is a problem with the MIR (or the mcc_alarm_mgr_fm
    not being enrolled) this will tell you.
    
    
5160.6watch for possible version skewTOOK::CALLANDERMCC = My Constant CompanionTue Jun 08 1993 14:108
    one more item,
    
    
    Do *NOT* attempt to run the alarm manager kit supplied with the DECmcc
    V1.3.0 on any other version of MCC!  The alarm manager is bound to the
    kernel version (V1.3.0).
    
    
5160.7mcc_alm_mgr_templates_ultrix.com already executed !KETJE::PACCOGallia divisa est in partes tresWed Jun 09 1993 14:2515
    Sorry to disappoint.
    
    First,  The command procedure is called
    
    /usr/mcc/mcc_system/mcc_alm_mgr_templates_ultrix.com instead of
    /usr/mcc/mcc_system/mcc_alm_mgr_templates.com 	but this is minor.
    
    I ran this procedure, but it showed that the procedure already ran at
    the installation time. Therefore this didn't help me.
    
    Anything else ?
    
    Regards,
    	Dominique.
    
5160.8What happens at system level ...KETJE::PACCOGallia divisa est in partes tresThu Jun 10 1993 05:2810
    Additional info ..
    
    On ULTRIX system level I see two new processes as soon as I start the
    alarm manager:
    
    root   11717  0.0  0.3  364  128 p5 S   0:00 csh -f /usr/bin/mcc_alarm_mgr
    root   11718  0.0  5.3 4668 2840 p5 S   0:00 mcc_alarm_mgr_ui
    
    Does this help ?
    Dominique.
5160.9did you try enlarge the swap ?BDX64::SYSTEMFri Jun 11 1993 11:419
    IMHO , did you check the memory free before you try to launch the alarm
    manager ? this module seems a lot greedy with memory so you better have
    a lot of memory or a big swap file ; is mcc and sql are started you
    have already 32 M eaten ( plus ultrix own memory  use ) so start with
    adding a bigger swap space ( if you have 48 M and a lot of alarms ,
    let-s say about 4 times of disk space ( 180 M ) )
    
    	just a  decmcc user 
    				Pierre-jean selles @too 
5160.10ALARM MANAGER still does not come UP.KETJE::PACCOGallia divisa est in partes tresWed Jun 23 1993 10:1811
    At the moment I run the alarm manager , this is my swapspace,
    but the alarm manager does not come up !
    
    # pstat -s
    255992k swap configured
    120884k reserved virtual address space
            100808k used (28320k text, 1056k smem)
            155184k free, 1648k wasted, 0k missing
    avail: 4845*32k 144*1k
    
    This seems enough I think !!!
5160.11try the followingTOOK::CALLANDERMCC = My Constant CompanionTue Jul 13 1993 14:3337
    sorry, been away for a few weeks rest and relaxation (THE BEACH!).
    
    Okay could you please check the following:
    
    in /var/mcc the files mcc_alm_mgr*.* do you have sufficient privsd
    (rw) for accessing the database, there should be 4 files there
    by this name.  Also check that MCC_MIR_LOCATION points to /var/mcc
    if not check the privs on the files in MCC_MIR_LOCATION.  Now
    also check the following:
    
    mcc_dap
    DAP> sho class rule_template
    	<DATA SHOULD BE DISPLAYED HERE>
    DAP> exit
    
    If no data showed up in the dictionary then you need to load the
    data in:
    	mcc_dap
    	DAP> load from /usr/mcc/mcc_system/template_svc_if.com
    	DAP> load from /usr/mcc/mcc_system/mcc_almmgr_mgt_if.com
    
    
    From MCC check that the enrollment of the alarm manager FM module
    succeeded.
    
    manage
    MCC> show mcc 0 alm_mgr all ident
    	<THIS COMMAND SHOULD SUCCEED; IF NOT enroll mcc_alarm_mgr_fm>
    
    also check that the alarm manager can see the domains you have
    defined:
    
    MCC> directory domain *
    	<THIS COMMAND SHOULD SUCCEED>
    
    If all this fails, call me.
    
5160.12All checks are positive!KETJE::PACCOGallia divisa est in partes tresWed Jul 14 1993 11:08115
    Jill,
    
    Hope You have enjoyed very much your few weeks rest of the year,
    beacuse at Digital there is no rest possible!
    
    I give the log of all requested operations.
    
    mgkk01> ls -l /var/mcc/mcc_alm_mgr*.*
    -rw-rw----  1 root         4096 Apr 26 17:10 /var/mcc/mcc_alm_mgr_data.dir
     -rw-rw----  1 root        29696 Apr 26 17:10 /var/mcc/mcc_alm_mgr_data.pag
     -rw-rw----  1 root         4096 Apr 26 17:10 /var/mcc/mcc_alm_mgr_template.dir
     -rw-rw----  1 root         5120 Apr 26 17:10/var/mcc/mcc_alm_mgr_template.pag
    
    mgkk01> printenv
    ...
    MCC_MIR_LOCATION=/var/mcc
    ...
    
    mcc_dap
      sho class rule_template
    
    and
    
    manage 
       show mcc 0 alm_mgr all ident
    
    are totally correct.
    
    Now my question about the last operation:
    manage directory domain *
    
    Although the results seems right, I am starting to worry about the
    implcations of that directory command.  Note that we use DECdns
    distributed in a WAN.  Today we have 4 name servers, but this will
    increase to 50 or more, and with a few thenths of thousands of entries.
    
    Is this "directory domain *" command required for the normal operation
    of the Alarm manager ?
    
    Here the result of that command:
    
    MCC> show mcc 0 alm_mgr all ident
    
    MCC 0 Alm_Mgr
    AT 1993-07-14-15:57:06.174 Identifiers
    
    No attributes in the specified group for this entity.
    MCC> directory domain *
    
    Domain bc:.mcc.aln
    AT 1993-07-14-15:57:27.506
    
    Directory successful.
                                 DomainName = bc:.mcc.aln
    
    Domain bc:.mcc.belgacom
    AT 1993-07-14-15:58:59.791
    
    Directory successful.
                                 DomainName = bc:.mcc.belgacom
    
    Domain bc:.mcc.bkc
    AT 1993-07-14-15:59:00.123
    
    Directory successful.
                                 DomainName = bc:.mcc.bkc
    
    Domain bc:.mcc.brs
    AT 1993-07-14-15:59:00.553
    
    Directory successful.
                                 DomainName = bc:.mcc.brs
    
    Domain bc:.mcc.car
    AT 1993-07-14-15:59:00.912
    
    Directory successful.
                                 DomainName = bc:.mcc.car
    
    Domain bc:.mcc.gkk
    AT 1993-07-14-15:59:01.225
    
    Directory successful.
                                 DomainName = bc:.mcc.gkk
    
    Domain bc:.mcc.kas
    AT 1993-07-14-15:59:01.553
    
    Directory successful.
                                 DomainName = bc:.mcc.kas
    
    Domain bc:.mcc.lrh
    AT 1993-07-14-15:59:01.889
    
    Directory successful.
                                 DomainName = bc:.mcc.lrh
    
    Domain bc:.mcc.ohs
    AT 1993-07-14-15:59:02.229
    
    Directory successful.
                                 DomainName = bc:.mcc.ohs
    
    Domain bc:.mcc.rhc
    AT 1993-07-14-15:59:02.561
    
    Directory successful.
                                 DomainName = bc:.mcc.rhc
    
    Domain bc:.mcc.vps
    AT 1993-07-14-15:59:02.905
    
    Directory successful.
                                 DomainName = bc:.mcc.vps
    MCC>
5160.13Continued on note 5299.0KETJE::PACCOGallia divisa est in partes tresFri Jul 23 1993 05:235
    The story about ALARM MANAGER PROBLEM continues on note 5299.0,
    
    
    	sorry for this inconvenience.
    	Dominique.
5160.14alarm manager doesn't start: invalid memory addressMUNICH::SCHWEMMERFri Jul 23 1993 12:2835
A customer of us has the same problem under ULTRIX V4.3 with
POLYCENTER NETWORK MANAGER 200 1.3 and MCC ALARM MANAGER V1.3
(Kit: MCRUAM130 / Alarm Manager V1.0.0 for BMS V1.3.0).
The customer choosed DNS for maintaining the objects.

The alarm manager cannot be started. It exits at once with
error message: an error has occurred while obtaining rule templates
(POLYCENTER and ALARM MANAGER was fresh installed).

After we have created a domain, the error message at start time
of the alarm manager turned into:

exception: invalid memory address (dce / thd)

(like mentioned in .3).

We've checked all the recommendations which are mentioned in the
notes above, but we couldn't find the problem.

He has a second system-disk where we've installed him POLYCENTER
with LOCAL MIR. In this configuration he was able to start the
alarm manager.

The customer acts as root-user and as he told me, DNS-Namespace
is open for root.



Are there any news on this problem?


With kind regards,

Mathilde Schwemmer, Digital Service Center Munich