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Conference azur::mcc

Title:DECmcc user notes file. Does not replace IPMT.
Notice:Use IPMT for problems. Newsletter location in note 6187
Moderator:TAEC::BEROUD
Created:Mon Aug 21 1989
Last Modified:Wed Jun 04 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:6497
Total number of notes:27359

4744.0. "Problems with ELM AM V1.3 kit" by HANNAH::B_COBB () Tue Mar 23 1993 08:08

    I have been trying to get the new ELM AM kit to work for last 2 days
    and I have not been having too much luck with it.  
    
    I installed BMS V1.3 successfully.  I installed this over t1.3 which
    was using DNS previously but I chose to use the MIR with V1.3.  Well
    V1.3 installs fine. When I go to install the ELMAM013 I get this
    durring the IVP:
    
    
    %MCC-E-NOTFOUND,  unsupported combination of verb, entity, partition
    %MCC-E-NOTFOUND,  unsupported combination of verb, entity, partition
    
       The following command failed.
    
          "MANAGE/ENTERPRISE TEST MCC 0 BRIDGE_AM, TO FILE = MCCELM$OUT.TXT"
    
       DECmcc ELM AM V1.3 Installation Failed
    
    
    Also in the middle of the install, I got this which I thought was
    strange:
    
       Following the DECmcc ELM AM start-up the DECmcc ELM AM
       post install command procedure will be invoked.
    
    PA and Alarms FMs are already installed!
    Providing only ELM main kit files!
    Providing only ELM main kit images!
    %VMSINSTAL-I-MOVEFILES, Files will now be moved to their target
    directories...
    
       Beginning DECmcc ELM AM Post Installation Procedure ...
    
    
       *******************************************************************
       *   This next section of the installation procedure will update   *
       *   the MCC Dictionary.  This process could take up to 2 hours.   *
       *******************************************************************
    
    PA and Alarms are already installed!
    Dictionary is not updated for these components
    
    
    I then deleted the dictionary files and parse tables and did a
    re-install of BMS which completed successfully.  And ELM AM still
    fails.  I also deleted all files in MCC_SPECIFIC: and deassigned all
    process MCC logicals like the release notes suggest.
    
    
    Any thoughts on this problem would be appreciated.
    
    Bill
T.RTitleUserPersonal
Name		DateLines
4744.1Check licenseZPOVC::RAMARAJTue Mar 23 1993 08:537
    Check the DECMCC-ELM-AM-V license.
    
    I had exactly the same problem.  The license has expired.  After I
    update the license and ran the MCC_STARTUP_ELM_AM ENROLL, all was ok.
    
    Raj
    Singapore
4744.2QUIVER::HAROKOPUSTue Mar 23 1993 10:3212
    Try the suggestion in .1.  You can get a new PAK from VTX.
    If that doesn't work mail the installation log to QUIVER::HAROKOPUS.
    
    The section you posted looks ok.  The ELM AM kit comes with
    the Alarms and PA FMs.   This is for Director customers.  If 
    you have BMS then you already have these components so the
    ELM install procedure is simply telling you that it doesn't
    reinstall them because they are already there.
    
    Regards,
    
    Bob
4744.3HANNAH::B_COBBTue Mar 23 1993 18:255
    Yes,
    
    	The license was expired.  Thanks...
    
    -Bill
4744.4Same Problem ...MAIL::CLAYTONMerlin Clayton DTN 445-7217Fri Mar 26 1993 13:0717
My customer is having exactly the same problem as described in .0.

The first time he tries to install ELM, indeed his temporary ELM license 
had expired.  He got a new temporary ELM PAK (until his permanent license
arrives), installed the new PAK, and reinstalled ELM AM,  that's when he 
received the "UNSUPPORTED COMBINATION OF VERB/ENTITY..." error message 
during the IVP.  

During the first installation I think he just got a message indicating that
the license had expired, the error above did not occur.

Can someone help me get this fixed for the customer?

Thanks.

Merlin
4744.5A few things to look atQUIVER::HAROKOPUSFri Mar 26 1993 13:4942
    Hi Merlin,
    
    It's tough to tell what's going on without seeing your customer's
    installation log.  Is there any way you could send it to me?
    
    Here are a couple of things to check on the customer's system:
    
    1) Make sure that the dictionary got updated properly:
    
    $manage/tool/dict  (mcc_dap on ULTRIX)
    DAP>show class bridge
    DAP>show class concentrator
    DAP>show class fddi-station
    
    If they aren't there then it's possible that not all of the MCC
    processes were stopped when DAP was running during the installation.
    All MCC processes must be stopped during the ELM installation.
    
    2) If this is VMS make sure that there aren't any old versions
    of dispatch tables, parse tables or dictionaries in the MCC_SPECIFIC
    directory.  
    
    3) If 1 and 2 are ok then try re-enrolling the ELM AM modules:
    
    on VMS:
    
    $@sys$startup:mcc_startup_epm_am.com enroll
    
    on ULTRIX
    
    %manage
    mcc>enroll mcc_bridge_am
    mcc>enroll mcc_concentrator_am
    mcc>enroll mcc_fddi_am
    
    
    Let me know how it goes,
    
    Bob
4744.6Problem FixedMAIL::CLAYTONMerlin Clayton DTN 445-7217Wed Mar 31 1993 16:488
It was an expired license problem.

The customer had to unload the expired license and reload the new license.
Upon doing this he was able to enroll the ELM AM and run the IVP successfully.

Thanks.

Merlin