T.R | Title | User | Personal Name | Date | Lines |
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4634.1 | Do you have any screen captures of this problem ? | MOLAR::ROBERTS | Keith Roberts - Network Management Applications | Thu Mar 04 1993 09:58 | 28 |
| Dave,
When you disable a rule, the thread which is running the rule is sent
a 'thread-termination-alert'. Alerting the thread is asyncronous; that is,
any piece of code could be executing at the time and must respond to
the alert request. If there was a section of code which 'dropped the
alert on the floor', then the rule would not notice it should be disabled.
The second disable probably caught a piece of code which *did* properly
handle an alert. At any particular time the PC (program counter) of the
thread could be in:
o Alarms code,
o MCC kernel code,
o Operating system code, or
o the Management Module code which Alarms is calling.
Any one of these sections of code could be dropping the alert.
Could you :
1) Post the actual rule creation, enabling/disabling, and shows
that had a rule state of 'shutting down'.
2) Enter a QAR on Alarms about this problem.
Thanks
/keith
|
4634.2 | getting the info | ANOVAX::COMFORT | Cold iron shackle, ball & chain | Thu Mar 04 1993 10:50 | 10 |
|
I am in process of getting screen captures (luckily the DECterms still
had the info in the scroll buffer).
About the QAR, I have asked a few times in the past and still do not
have the foggiest notion of how to submit a QAR. I will be happy to do
so when I understand the necessary steps. (In case it is not obvious, I
have never submitted a QAR or an SPR before).
Dave
|
4634.3 | See note 7 | TOOK::MINTZ | Erik Mintz | Thu Mar 04 1993 10:57 | 1 |
| Note 7 has instructions for using the QAR system.
|
4634.4 | log of what happened | ANOVAX::COMFORT | Cold iron shackle, ball & chain | Fri Mar 05 1993 10:45 | 205 |
|
Here is the log I was able to put together, complete with my typos :-).
The sequence of events was:
Attempt to shut down alarm
near the end of day, noticed on a notification window that the rule was
still running
next day I knew the problem had been resolved and proceeded to check
the rule again and return it to an appropriate operational state.
---------
$ detmcc
Welcome to DetMCC V1.3-14
) 1992 Digital Equipment AB
DetMCC> show domain europe.domains.thoerishaus
Using default ALL IDENTIFIERS
Domain SB_NS:.europe.domains.thoerishaus
AT 3-MAR-1993 09:27:19 Identifiers
Examination of attributes shows
DomainName = SB_NS:.europe.domains.thoerishaus
DetMCC> show domain europe.domains.thoerishaus rule *
Using default ALL IDENTIFIERS
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 3-MAR-1993 09:27:27 Identifiers
Examination of attributes shows:
Name = MON_SWV001
Domain SB_NS:.europe.domains.thoerishaus Rule SWV001_UP
AT 3-MAR-1993 09:27:27 Identifiers
Examination of attributes shows:
Name = SWV001_UP
DetMCC> disa domain europe.domains.thoerishaus rule MON_SWV001
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 3-MAR-1993 09:27:37
Normal operation will be terminated.
DetMCC> disa domain europe.domains.thoerishaus rule SWV001_UP
Domain SB_NS:.europe.domains.thoerishaus Rule SWV001_UP
AT 3-MAR-1993 09:27:44
Normal operation will be terminated.
DetMCC> Exit
$ detmcc
Welcome to DetMCC V1.3-14
) 1992 Digital Equipment AB
DetMCC> show domain europe.domains.thoerihaus rule * all status
Domain SB_NS:.europe.domains.thoerihaus Rule *
AT 3-MAR-1993 16:19:29 Status
No such entity: Domain SB_NS:.europe.domains.thoerihaus Rule *
Unknown Entity = Domain
SB_NS:.europe.domains.thoerihaus Rule
* ,
DetMCC> show domain europe.domains.thoerishaus rule * all status
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 3-MAR-1993 16:19:34 Status
Examination of attributes shows:
State = Enabled
Substate = Shutdown in progress
Time of Last Evaluation = 3-MAR-1993 16:18:20.45
Result of Last Evaluation = Error
Error Condition = "Node not currently accessible.
"
Error Entity = Node4 swv001
Current Severity = Indeterminate
Domain SB_NS:.europe.domains.thoerishaus Rule SWV001_UP
AT 3-MAR-1993 16:19:34 Status
Examination of attributes shows:
State = Disabled
Substate = Disabled by user action
Disable Time = 3-MAR-1993 09:27:44.55
Time of Last Evaluation = 3-MAR-1993 09:26:48.57
Result of Last Evaluation = False
Current Severity = Clear
DetMCC> Exit
$ detmcc
Welcome to DetMCC V1.3-14
) 1992 Digital Equipment AB
DetMCC> show domain europe.domains.thoerishaus rule * all status
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 4-MAR-1993 09:01:54 Status
Examination of attributes shows:
State = Enabled
Substate = Shutdown in progress
Time of Last Evaluation = 4-MAR-1993 09:01:40.05
Result of Last Evaluation = False
Error Condition = "Node not currently accessible.
"
Error Entity = Node4 swv001
Current Severity = Clear
Domain SB_NS:.europe.domains.thoerishaus Rule SWV001_UP
AT 4-MAR-1993 09:01:55 Status
Examination of attributes shows:
State = Disabled
Substate = Disabled by user action
Disable Time = 3-MAR-1993 09:27:44.55
Time of Last Evaluation = 3-MAR-1993 09:26:48.57
Result of Last Evaluation = False
Current Severity = Clear
DetMCC> enab domain europe.domains.thoerishaus rule MON_SWV001
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 4-MAR-1993 09:02:14
Already operating.
DetMCC> show domain europe.domains.thoerishaus rule * all status
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 4-MAR-1993 09:02:16 Status
Examination of attributes shows:
State = Enabled
Substate = Shutdown in progress
Time of Last Evaluation = 4-MAR-1993 09:01:40.05
Result of Last Evaluation = False
Error Condition = "Node not currently accessible.
"
Error Entity = Node4 swv001
Current Severity = Clear
Domain SB_NS:.europe.domains.thoerishaus Rule SWV001_UP
AT 4-MAR-1993 09:02:17 Status
Examination of attributes shows:
State = Disabled
Substate = Disabled by user action
Disable Time = 3-MAR-1993 09:27:44.55
Time of Last Evaluation = 3-MAR-1993 09:26:48.57
Result of Last Evaluation = False
Current Severity = Clear
DetMCC> disa domain europe.domains.thoerishaus rule MON_SWV001
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 4-MAR-1993 09:02:22
Normal operation will be terminated.
DetMCC> show domain europe.domains.thoerishaus rule * all status
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 4-MAR-1993 09:02:24 Status
Examination of attributes shows:
State = Disabled
Substate = Disabled by user action
Disable Time = 4-MAR-1993 09:02:23.09
Time of Last Evaluation = 4-MAR-1993 09:01:40.05
Result of Last Evaluation = False
Error Condition = "Node not currently accessible.
"
Error Entity = Node4 swv001
Current Severity = Clear
Domain SB_NS:.europe.domains.thoerishaus Rule SWV001_UP
AT 4-MAR-1993 09:02:25 Status
Examination of attributes shows:
State = Disabled
Substate = Disabled by user action
Disable Time = 3-MAR-1993 09:27:44.55
Time of Last Evaluation = 3-MAR-1993 09:26:48.57
Result of Last Evaluation = False
Current Severity = Clear
DetMCC> enab domain europe.domains.thoerishaus rule MON_SWV001
Domain SB_NS:.europe.domains.thoerishaus Rule MON_SWV001
AT 4-MAR-1993 09:02:29
Normal operation has begun.
DetMCC> enab domain europe.domains.thoerishaus rule swv001_up
Domain SB_NS:.europe.domains.thoerishaus Rule swv001_up
AT 4-MAR-1993 09:02:35
Normal operation has begun.
DetMCC> Exit
|