Title: | DECmcc user notes file. Does not replace IPMT. |
Notice: | Use IPMT for problems. Newsletter location in note 6187 |
Moderator: | TAEC::BEROUD |
Created: | Mon Aug 21 1989 |
Last Modified: | Wed Jun 04 1997 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 6497 |
Total number of notes: | 27359 |
Installation Bug-Check... I have been asked to help a customer that is having a problem with installing DECmcc EMS V2.2 on a VAX-Station 4000-90 SPXg system. The installation seems to go along fine and then aborts when a Fatal Bug-Check occurs. Fatal Bug Check Version 5.5-2 KRNLSTAKNV, Kernel Stack Not Valid The system will then reboot picking up with the Install (I've never seen that happen before?) After the reboot, the customer tells me that he can start up DECmcc but it will fail when he attempts to run the IVP. The only warning message received during the install was: The following products are not installed or are not running the required minimum version to run the Report Package. CDD/Plus V4.2 DATATRIEVE V5.0-2 DECgraph V1.5 \\ Processing entity 17 27 19 %MCCPTB-I-NOENTRY, No dictionary entries found. No attributes defined for entity class. \\ Processing file SYSTEM$DISK2:[MCC]MCC_PA_FM.HELP Warning - Duplicate key: 2PAPA Warning - Duplicate key: 2PAPAzCHAR Warning - Duplicate key: 2PAPAzCHARzCOMPONENTzIDENTIFICATION Warning - Duplicate key: 2PAPAzCHARzCOMPONENTzVERSION Warning - Duplicate key: 2PAPAzSHOW Warning - Duplicate key: 2PAPAzSHOWzCHAR Warning - Duplicate key: 2PAPAzTEST Warning - Duplicate key: 2PAPAzTESTzEXAMPLES \\ Verifying for character cell Unable to find parent topic <Logical_station>, for <ENTITY DECnet_OSI Node HDLC Link Logical_station Statistics COUNT_OF_RNRs_GENERATED> topic Unable to find parent topic <NEIGHTABLE>, for <ENTITY SNMP INTERFACE STATISTICS> Is this a known Problem? Is there a patch that fixes this sort of problem? Any Ideas? Since this is my first experience with DECmcc, any help would be most appreciated. Mike
T.R | Title | User | Personal Name | Date | Lines |
---|---|---|---|---|---|
4343.1 | Is auditing enabled? | TOOK::MINTZ | Erik Mintz | Wed Jan 06 1993 19:46 | 2 |
By any chance is VMS auditing enabled on the system? | |||||
4343.2 | Yes, it is turned on... | JULIET::SELLECK_AL | Thu Jan 07 1993 12:22 | 5 | |
The customer says Yes, it is turned on... ams | |||||
4343.3 | TOOK::MINTZ | Erik Mintz | Thu Jan 07 1993 12:27 | 4 | |
In that case, this problem may be similar to the one reported in note 4158. We are still in the process of tracking down the cause. -- Erik | |||||
4343.4 | Meanwhile | TOOK::MINTZ | Erik Mintz | Thu Jan 07 1993 12:29 | 7 |
Meanwhile, if the customer can live without auditing for a while, you could suggest disabling auditing and re-installing DECmcc. If they do that, and if it works, please let us know so that we are sure it is the same problem. -- Erik | |||||
4343.5 | Thanks | JULIET::SELLECK_AL | Thu Jan 07 1993 13:26 | 6 | |
Erik, Thanks for such a quick response, I will call my customer and have him try to reinstall with out Set Audit. Mike |