| T.R | Title | User | Personal
Name | Date | Lines |
|---|
| 4337.1 | check quotas first | GOSTE::CALLANDER | | Tue Jan 05 1993 09:10 | 16 |
| the first thing that comes to mind is, have you run mcc_audit against
the account that he is running from. The mcc-e-noentity error is
telling you that it can't read something from the dictionary. This
usually means that the dictionary is corrupt, but it sometimes also
occurs when we simply don't have enough memory to read out the data
being requested.
Also when you say the FCL is working, did you try to do some commands
from it? If the quotas aren't a problem could you attempt (if this
is a VMS site) to use the forms mode (use mode form) in the FCL
and the context sensitive help (PF2) key to see if you can get this
same error message to be returned from the FCL.
thanks
jill
|
| 4337.2 | MCC-E-NOENTITY, no corresponding entity exists.
MCC-E-NOENTITY, no corresponding entity exists.
| KERNEL::DAVIES | | Tue Jan 05 1993 09:19 | 19 |
|
Hi Jill,
Thanks for your prompt response.
I've already got him to run MCC_AUDIT and this recommended some process
and sysgen changes. He's carried out the recommended changes and still
has the same problem.
He has only got 8mb of memory on the system whereas the SPD recommends
32Mb. He knows this and is going to order some more but it has worked
with 8mb (he says!) and it just stopped working.
Do you think it's a corrupt dictionary or is he on the limit with
memory??.
Thanks again.
Phil.
|
| 4337.3 | Memory. Definitely memory. | TOOK::MCPHERSON | pre-retinal integration | Tue Jan 05 1993 12:41 | 11 |
| > He has only got 8mb of memory on the system whereas the SPD recommends
> 32Mb. He knows this and is going to order some more but it has worked
> with 8mb (he says!) and it just stopped working.
How the *hell* did it ever even *install* with only 8Mb ?!?!?!
"Virtual Memory" does not mean that the system will be able to use the
memory that you *intend* to install.... ;^)
/doug
|
| 4337.4 | 8mg no way! | GOSTE::CALLANDER | | Tue Jan 05 1993 13:42 | 10 |
| cute Doug....
but I concur with doug, I have no idea how he ever got the map to
work. The FCL would have no problem with the 8mg but the map
shouldn't be able to run in that little. The smallest I have
ever seen work was 12mg and that was a LONG time ago. For now
have him order the memory while you lend him some to get him
going (if possible), or have him continue with the FCL set-up
while he waits for the mem.
|
| 4337.5 | | KERNEL::DAVIES | | Mon Jan 11 1993 11:26 | 29 |
|
Hi All,
The customer has ordered some more memory. In the meantime I got
him to rebuild his parse tables and he got the following:-
MCCPTB-I-NOENTRY, no dictionary entries found, no attributes defined for
entity class.........followed by these numbers:-
1 34
1 53 1 1
7 18 500
7 18 550
17 27 19
He also got:-
MCCPTB-W-DATAERR, entity code 9, unable to get data from dictionary.
At this point I suggested he restored the data dictionary from his kit
and.........HEY PRESTO..he could use the windows interface again.
Could someone just clarify the above series on number please.......
Cheers,
Phil.
|
| 4337.6 | not enough mem | GOSTE::CALLANDER | | Mon Jan 11 1993 11:33 | 7 |
| my guess is that due to memory constraints PTB simply couldn't
read the data in. I have checked by dictionary and the required
information for these is present. Keep in mind that a parse table
rebuild does a lot of work in memory, and if you don't have the
minimum who knows what can happen, we do try to continue when ever
the error isn't fatal which is what you are seeing here.
|